Philips EXP2540 User Manual page 8

Troubleshooting
WARNING: Under no circumstances should you try to repair the set yourself as
this will invalidate the warranty. If a fault occurs, first check the points listed,
before taking the unit for repair. If you are unable to solve a problem by follow-
ing these hints, consult your dealer or service center.
The CD player has no power, or playback does not start
• Check that your batteries are not dead or empty, that they are inserted
correctly, that the contact pins are clean.
• Your adapter connection may be loose. Connect it securely.
• For in-car use, check that the car ignition is on. Also check player's batteries.
The indication Err is displayed
• Check that the CD is clean and correctly inserted (label-side upward).
• If your lens has steamed up, wait a few minutes for this to clear.
Music files do not play
• Check that the file names of MP3 files end with .mp3.
Some directories missing on MP3 CDs
• Check that the total number of files and albums on your MP3 CDs
does not exceed 999.
• Only albums with MP3 files are shown.
The CD skips tracks
• The CD is damaged or dirty. Replace or clean the CD.
• SHUFFLE is active. Switch off whichever is on.
Music skips or popping sounds when you play a MP3 track
• Play the music file in your computer. If the problem remains,
encode the audio track again and make a new CD.