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Troubleshooting Tips; Before You Call For Service - GE AHG25 Owner's Manual & Installation Instructions

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Before you call for service...

Troubleshooting Tips

Save time and money! Review the chart below first and you may not need to call for service.
does not start
Dehumidifier does not
dry the air as it should
Dehumidifier runs
too much
Frost appears on
the coils
Fan noise
Water on floor
Possible Causes
The dehumidifier
is unplugged.
The fuse is blown/circuit
breaker is tripped.
Water has reached its
preset level.
Did not allow enough time
to remove the moisture.
Airflow is restricted.
The control may not
be set high enough.
Doors and windows may not
be closed tightly.
Clothes dryer may be
blowing moisture-laden
air into the room.
Room temperature
is too low.
Area to be dehumidified
is too large.
Doors and windows are open.
Dehumidifier has been
recently turned on or
room temperature is
below 65°F. (18°C.).
Air is moving through
the dehumidifier.
Connection may be loose.
Bucket is not all the way in.
What To Do
• Make sure the dehumidifier plug is pushed
completely into the outlet.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
• The dehumidifier automatically turns off when this
occurs. Empty the bucket.
• When first installed, allow at least 3 or 4 days to maintain
the desired dryness.
• Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
• Turn the Humidity Control knob to a higher number.
• Check that all doors, windows and other openings
are securely closed.
• Install the dehumidifier away from the dryer.
The dryer should be vented to the outside.
• The unit will not operate satisfactorily if the room
temperature is below 65°F. (18°C.).
• Check with your dealer to see if the capacity is adequate.
• Close all doors and windows to the outside.
• This is normal. Frost will usually disappear
within 60 minutes.
• This is normal.
• Check the hose if one is attached.
• See the Installing the Water Bucket section.


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