Related Manuals for Heisei Electronics Q-POS 815
Summary of Contents for Heisei Electronics Q-POS 815
- Page 1 Q-POS 815 Wireless Touch POS Terminal Socket 478, Pentium 4 15” Touch TFT User’s Guide...
- Page 2 Copyright Notice This document is copyrighted, 2006 by Heisei Electronics Co., Ltd. The information provided in this document has been carefully checked for accuracy at the time of publication. No representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability, or fitness for any particular purpose.
- Page 3 Unpacking the Q-POS After unpacking the Q-POS carton, check to make sure all the following items are included and in good condition. Q-POS system Accessories: AC Power Cable Utility CD with drivers and user guide Pair of keys for opening front panel Make sure that all of the items listed above are present.
- Page 4 Important Safety Precautions 1. Before getting started, read these instructions and save them for later reference. 2. Turn off the Q-POS before cleaning. Clean with a damp or dry cloth only. Do not spray any liquid cleaner directly on the screen. 3.
- Page 5 12. If the Q-POS is equipped with a touch panel, avoid using sharp or metallic objects to operate the touch panel. Scratches on the touch panel may cause mal-calibration or serious damage to the panel. 13. The LCD panel display is not resistive to shock or vibration. If re-assembling the Q-POS, make sure the LCD panel is properly and securely installed.
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Page 6: Table Of Contents
Table of Contents INTRODUCTION ............ 1-1 ..........1-1 ENERAL NFORMATION ............. 1-2 PECIFICATIONS ..............1-4 IMENSIONS USING THE SYSTEM..........2-5 ..........2-5 DENTIFYING THE YSTEM 2.1.1 ............2-5 RONT 2.1.2 ......... 2-6 IAGRAM OF RONT ORTS 2.1.3 ............2-6 2.1.4 ...... - Page 7 AWARD BIOS SETUP .......... 5-31 BIOS ............... 5-31 WARD ..........5-32 ONTROL EFINITION ............. 5-33 ETTING BIOS S ............ 5-33 WARD ETUP 5.4.1 BIOS S ...... 5-33 WARD ETUP 5.4.2 CMOS F ......5-35 TANDARD EATURES 5.4.3 BIOS F ......5-37 DVANCED EATURES 5.4.4...
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Page 9: Introduction
1. I NTRODUCTION 1.1 General Information HEISEI's latest Q-POS 815 series compact platform is a fashionable and powerful P4 POS system designed with a 15" TFT LCD and 5-wire Touch Panel. The Q-POS features a robust IPC single board, supplying power and utilizing features of peripherals connected through any of its host of IO ports: RS-232, Power USB (24V &... -
Page 10: Specifications
6 x COM Ports: 1,2,4: RS-232 9pin D-SUB male, +5/+12V output by jumper, COM 5 (Normal); COM 3: Reserved for Touch Screen, COM 6: on board 1 x LPT 25-pin D-SUB Connector 6 x USB 2.0 (2 USB on rear bezel, 1 USB on front Q-POS 815... - Page 11 Hybrid Swipe Card Reader (IC Card + MSR Track 1/2/3 + i-Button) Single Card Reader Track 1/2/3 56K Modem Integrated (RS232 Interface) Customer Display: FD-202 VFD/FD-304 LCD Pole Display (RS-232 Interface) Wireless LAN device IEEE 802.11g (on board USB) Q-POS 815...
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Page 12: Dimensions
User’s Guide 1.3 Dimensions The chassis sizes (in mm) are shown below. 1-1: Q-POS IGURE RONT IMENSIONS WITH OPTIONAL YBRID EADER ON FRONT RIGHT SIDE 1-2: Q-POS IGURE IGHT IMENSIONS Q-POS 815... -
Page 13: Using The System
ABS plastic (Optional) enclosure 15” LCD & Hybrid IC Touch screen Card Reader (Optional) System LEDs: Front Panel (PWR, LAN, HDD) Key Lock Flash Card Power Reader Button DVD/CD-ROM Front USB Ports Front Panel 2-1: Q-POS F IGURE RONT Q-POS 815... -
Page 14: Diagram Of Front Ports
DVD-ROM Pin Hole USB Opening 2-2: Q-POS F IGURE RONT ANEL 2.1.3 Rear View System Panel Cooling Fan Screws (3 pcs) Ventilation Rear Base Panel Rear Base Panel Mounting Screw Hidden I/O Cable Opening 2-3: Q-POS R IGURE Q-POS 815... -
Page 15: Removeable Rear Base Panel
(6) COM 5 (10) Ethernet LAN (14) COM 2 (3) USB 24V (7) PS/2 Mouse (11) COM 1 (15) COM 4 (4) Upgrade Slot (8) PS/2 Keyboard (12) Parallel Port 2-5: Q-POS R IO P IGURE ONNECTOR ORTS Q-POS 815... -
Page 16: First Time System Setup
Be sure to keep the screws in a secure place. Metal main board cover-plate 2-6: Q-POS R 2-7: M IGURE YSTEM IGURE AIN BOARD WITH CPU, F ANEL WITH AN INSTALLED AN AND INSTALLED Q-POS 815... -
Page 17: Installing The Cpu
Push them outward until they separate from the two vertical posts. Due to the space restrictions of the system panel, it is extremely important to carefully move aside any cables which may be obstructing the DDR slot on the main board. Holding the memory Q-POS 815... -
Page 18: Installing A Slim Cd-Rom, Dvd-Rom, Hdd
DVD or CD-ROM and HDD can be installed. First install the slim type DVD or CD-ROM in the bottom of the interior frame. Slim CD-ROM 2-10: I IGURE NSTALLING DVD / CD-ROM 2-10 Q-POS 815... - Page 19 DVD / CD-ROM to make room for the HDD to rest on top. IDE cables carefully tucked 2-11: IGURE UCKING THE IDE C ABLES IDE cables carefully folded 2-12: IGURE OLDING THE IDE C ABLES HDD carefully seated on top of the folded IDE 2-13: IGURE cables INAL NSTALLATION 2-11 Q-POS 815...
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Page 20: Hardware Installation Procedures
The BIOS memory has lost power and the configuration information has been erased. The BIOS setup program is stored in ROM, which can be accessed by pressing <DEL> key on the keyboard immediately when the system is powered on. 2-12 Q-POS 815... -
Page 21: Operating System And Driver Installation
The Q-POS Utility CD includes software for the Audio driver, Hybrid Card Reader, LAN driver, Touch Screen (drivers), USB 2.0 driver (Win XP requires SP1 or later), VGA Display drivers and Wireless LAN. 2-13 Q-POS 815... -
Page 22: Main Board Settings
Flex-845E main board: J2: External Speaker Connector Signal Name Signal Name L_OUT_R L_OUT_L HP_IN JP1: Select Clock (1-2=CPU Clock, 2-3=100Mhz) *Default 1-2 FBS Clock CPU Clock (default) 100Mhz JP2: LVDS Panel Power Select LVDS Panel Power 3.3V (default) 3-14 Q-POS 815... - Page 23 Signal Name Ground Out3 Out1 Out2 Out0 Int3 Int1 Int2 Int0 JP12: COM3 RS232 +5V / +12V Power Setting Pins [1-2] shorted = Standard COM Port; [5-6] = +12V; [3-4] = +5V Signal Name Signal Name (Default) (Default) 3-15 Q-POS 815...
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Page 24: Connectors
Below are the functions and values of the connectors found on the Flex-845E main board: CN1: Connector Signal Name Signal Name Ground PW-ON Ground Reset_SW IDE_LED- IDE_LED+ Power_LED+ Power_LED- LAN_LED- LAN_LED+ CN2: 26-pin Slim TYPE Floppy Connector, supports 1 x Slim Floppy Disk Drive (FDD). 3-16 Q-POS 815... - Page 25 Pin11 Pin12 Pin13 Pin14 Pin15 Pin16 Pin17 Pin18 Pin19 Pin20 Clk2M GND Pin21 Pin22 Pin23 Pin24 Pin25 Pin26 Pin27 Pin28 Pin29 Pin30 Clk2P A2M Clk1M GND Clk1P Pin31 Pin32 Pin33 Pin34 Pin35 Pin36 Pin37 Pin38 Pin39 Pin40 CN4: Inverter Power Signal Name Ground 3-17 Q-POS 815...
- Page 26 Ground Ground CD Audio L CN7: USB Connectors The following table shows the pin outs of the USB pin headers connectors. Overall, the one pin header supports four USB ports (USB 2.0 compliant). Signal Name Signal Name 3-18 Q-POS 815...
- Page 27 2.0 compliant). Signal Name Signal Name USB1- USB2- USB1+ USB2+ Ground Ground J1: Internal Speaker Connector Signal Name SPK_LN SPK_LO SPK_RN SPK_RO AU1: Line In, Line Out, & Microphone Connector Port Function Line In Line Out Microphone 3-19 Q-POS 815...
- Page 28 RXD, Receive data RTS, Request to send TXD, Transmit data CTS, Clear to send DTR, Data terminal RI, Ring indicator ready Ground No Connect COM6 (Optional) Signal Name Signal Name DCD, Data carrier DSR, Data set ready detect 3-20 Q-POS 815...
- Page 29 Signal Name Ground Ground DCD, Data carrier RXD, Receive data detect TXD, Transmit data DTR, Data terminal ready DSR, Data set ready RTS, Request to send CTS, Clear to send RI, Ring indicator MODEM SP MODEM RESET Ground 3-21 Q-POS 815...
- Page 30 User’s Guide Signal Signal DCD0 DSR0 RXD0 RTS0 TXD0 CTS0 DTR0 STBX AFDX PPD0X -ERR PPD1X PINITX PPD2X SLINX PPD3X PPD4X PPD5X PPD6X PPD7X SLCT BUSY -ACK DOUT0 DINT0 3-22 Q-POS 815...
- Page 31 User’s Guide Signal Signal NDCD1 DSR1 NSIN1 RTS1 NSOUT1 CTS1 NDTR1 DCD3 DSR3 RXD3 RTS3 TXD3 CTS3 DTR3 C-RED C-GREEN C-BLUE 5VDDCDA C-VSYNC C-HSYNC 5VDDCCL CRT5V_F TXD0+ TXD0- RXIN0+ RXIN0- VCC3DUAL LED10 LED00 3-23 Q-POS 815...
- Page 32 Host data 15 Ground Protect pin DRQ0 Ground Host IOW Ground Host IOR Ground IOCHRDY Host ALE DACK0 Ground IRQ14 No connect Address 1 No connect Address 0 Address 2 Chip select 0 Chip select 1 Activity Ground 3-24 Q-POS 815...
- Page 33 Host data 15 Ground DRQ0 Ground Host IOW Ground Host IOR Ground IOCHRDY Host ALE DACK0 Ground IRQ14 No connect Address 1 No connect Address 0 Address 2 Chip select 0 Chip select 1 Activity Ground Ground N.C. 3-25 Q-POS 815...
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Page 34: Input/Output Connections
The software application can be updated to handle new card formats or user protocol changes after installation. Smart Card Interface: • Automatic recognize and access 5V/3V/1.8V (Class A, B, C) smart card • Short-circuit protection • Reads from and Writes to all ISO7816-1/2/3 4-26 Q-POS 815... -
Page 35: Usb 2.0 Ports
The Q-POS features six serial COM ports used to support internal components. Two are located inside the system for the touch screen controller and an additional connection, and four are in the rear IO panel, ready to connect to a wide range of serial devices. COM 1, 4-27 Q-POS 815... -
Page 36: Ethernet 100/10 Base-T Lan (Rj-45)
VGA resolution has to be set to 1024 x 768 also. Connecting to an analog monitor is easy by plugging in the VGA D-SUB 15-pin connector to the RGB interface. Some software applications operate only in 800x600 resolution. If 4-28 Q-POS 815... -
Page 37: Ps/2 Keyboard Interface
2-6 and locate the PC99 color coded audio ports to the left of the CPU fan. Please note that the audio driver must be installed first before audio devices will function. 4-29 Q-POS 815... -
Page 38: Cash Drawer Port
COM ports for operation. Since the Customer Display Pole requires a +12VDC RS-232 connection, set the corresponding I/O COM port voltage output on pin-9 to +12V. Please refer to the manufacture’s reference guide for installation. 4-30 Q-POS 815... -
Page 39: Award Bios Setup
CMOS RAM and compare them to the equipment check conducted during the power on self-test (POST). If any error or mismatch occurs, an error message will display on the screen and the computer will prompt the setup program to run again. 5-31 Q-POS 815... -
Page 40: Control Key Definition
Load the Fail safe default CMOS value from BIOS default table, only for Option Page Setup Menu F7 key Load the Optimize default F8 key Reserved F9 key Reserved F10 key Save all the CMOS changes, only in Main Menu 5-32 Q-POS 815... -
Page 41: Getting Help
Award BIOS Setup Main Menu Power on the computer and press <DEL> immediately to run the AWARD BIOS setup. The setup main menu will appear: Use the arrow keys to move among the items and press <Enter> to enter the sub-menu. 5-33 Q-POS 815... -
Page 42: Advanced Bios Features
Setup, or just to Setup. & E : Save CMOS value settings to CMOS and exit ETUP setup. : Abandon all CMOS value changes and exit ITHOUT AVING setup. 5-34 Q-POS 815... -
Page 43: Cmos F Eatures
The categories identify the types of hard disk from drive C to F that have been installed in the computer. There are two types: auto type, and user definable type. User type is user-definable; Auto type will 5-35 Q-POS 815... - Page 44 3.5 inch double-sided drive; 1.44M byte 2.88M, 3.5" 3.5 inch double-sided drive; 2.88M byte Video The category selects the default video device Options: EGA/VGA/CGA40/CGA80/Mono Halt on The category determines whether the computer will stop if an error is 5-36 Q-POS 815...
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Page 45: Bios F Eatures
5.4.3 Advanced BIOS Features If the ADVANCED BIOS FEATURES option is selected from the main menu, the screen below will appear. The following sample screen consists of the default values for the Q-POS. 5-37 Q-POS 815... -
Page 46: C Hipset F Eatures
Q-POS. 5.4.5 Integrated Peripherals If the INTEGRATED PERIPHERALS option is selected from the main menu, the screen below will appear. The following sample screen consists of the default values for the Q-POS. 5-38 Q-POS 815... -
Page 47: Anagement S Etup
The following sample screen consists of the default values for the Q-POS. 5.4.7 PnP/PCI Configuration If the PNP/PCI CONFIGURATION option is selected, the following sample screen displays default values for the Q-POS. 5-39 Q-POS 815... -
Page 48: Pc Health Status
User’s Guide 5.4.8 PC Health Status PC HEALTH STATUS auto detects the system’s temperature, voltage, and fan speed. 5.4.9 Frequency Voltage Control This setup page is for the CPU, SDRAM and PCI frequency setting. 5-40 Q-POS 815... -
Page 49: Software & Driver Installation
Windows Logo Testing, but the product has been fully tested and to complete the installation of the driver, click “Continue Anyway.” After the software is installed, click yes to restart the Q-POS. After the system is restarted, open the Hybrid Reader Utility to test 6-41 Q-POS 815... - Page 50 1. In the selection menu, the VK52XX model should appear for selection. 2. When the two green LEDs are lit and the following screen is showing, the system is ready for operation. Swipe a card with the stripe facing away from the Q-POS either upwards or downwards. 6-42 Q-POS 815...
- Page 51 4. If the reader identifies a bad reading or no data in any of the tracks, a character ‘F’ (bad reading) or ‘N’ (no data) will replace a string characters as above description. The following example shows track 2 is bad and tracks 1 and 3 are good. 6-43 Q-POS 815...
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Page 52: Ethernet Lan
OS. After rebooting, the screen is best displayed at resolution of 1024 x 768 pixels. To change the resolution, click the right mouse button on the desktop, and select Properties. Go to the Settings page, and change the Screen 6-44 Q-POS 815... -
Page 53: Wireless Lan
AES algorithm for enhanced data protection during wireless transmission. To install the WLAN adapter in Windows operating systems, locate and run the [ setup.exe ] program found on the Q-POS Utility CD in the “WLAN” sub-directory. 6-45 Q-POS 815... -
Page 54: Touch Screen (Elo)
When the screen is touched, the conductive coating makes electrical contact with the coating on the glass. The voltages produced are the analog representation 7-46 Q-POS 815... -
Page 55: Features
Excellent image clarity with high light transmission • Extremely fast and sensitive • Excellent durability, resistant to deep scratches and abrasion • Activated by a finger, gloved-hand or soft stylus • Inherently stable, drift-free operation • Dirt and splash sealing capability 7-47 Q-POS 815... -
Page 56: Specifications
The driver software scales the absolute coordinates received from the touch screen controller into translated screen coordinates, using the calibration points obtained with the video alignment program included 7-48 Q-POS 815... -
Page 57: Touch Screen Care And Cleaning
• Do not confuse display problems with touch screen problems, as the two issues are unrelated. • Software problems are determined by a basic hardware functionality test. If the hardware transmits touch coordinates 7-49 Q-POS 815... -
Page 58: Display Problems
Windows, MonitorMouse for Windows, MonitorMouse for DOS, the ELODEV driver, a conflict with another device, or the touch screen hardware. The best approach to software troubleshooting is to remove the layers of software one by one, 7-50 Q-POS 815... -
Page 59: Video Alignment Problems
No touch data: When no touch data is reported, the problem may be the touch screen, controller, or cabling. If the controller power-on diagnostics or diagnostic LED’s do not identify the problem, substitute individual system components if they are available. 7-51 Q-POS 815...
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