Troubleshooting - Condura ROOM AIR CONDITIONER Owner's Manual

TROUBLESHOOTING GUIDE
PROBLEM
1. Blown fuse.
Unit does not 2. Circuit Breaker tripped.
start
3. Unit cord unplugged.
4. Supply voltage too low.
1. Air filter dirty.
Unit does not
2. Improper thermostat setting.
cool properly
3. Check if unit is exposed to sunlight.
1. The fan may be hitting foreign mat'l.
Fan motor
2. Check fan motor bearing.
does not run
1. Low outside temperature.
Ice of frost
2. Air filter dirty.
forms on the
3. Check system for leak.
indoor coil
4. Check thermostat.
CALL CENTER AND REGIONAL OFFICES
863-5555 – GMA HOTLINE
TOLL FREE HOTLINE – PROVINCIAL
1 800 – 108 – 888888 – PLDT
1 800 – 3 – 863 - 5555 – DIGITEL
For Provincial areas, just contact our regional offices
DAGUPAN REGIONAL OFFICE
Star Bldg. Arellano St., Dagupan City
Tel. No.: (075) 522-9555
Fax No.: (075) 515-7899
(075) 522-9555
SAN FERNANDO REGIONAL OFFICE
PSP Bldg. Gapan – Olongapo Road
Dolores, San Fernando Pampanga
Tel. No.: (045) 963-0178
Fax No.: (045) 963-0164
(045) 963-0178
BICOL REGIONAL OFFICE
MMCN Bldg. Brgy. Panganiban Drive
Concepcion,Naga City
Tel. No.: (054) 473-3144
Fax No.: (054) 473-3149
POSSIBLE CAUSE
FASTxt LINE
0917- 843-5555
0917 - 842-5555
CEBU REGIONAL OFFICE
AC Cortez Ave., Cor Rizal St.
Mandaue City
Tel. No.: (032) 344 -7773
(032) 344 -7131
Fax No.: (032) 344 -7132
ILOILO REGIONAL OFFICE
Door #2 RTG Bldg. Quezon Avenue
Iloilo City
Tel. No.: (033) 335 - 0687
(033) 336 - 4550
Fax No.: (033) 335 - 0687
CAGAYAN DE ORO REGIONAL OFFICE
Cor. Yacapin & Capistrano St.,
Cagayan De Oro City
Tel. No.: (088) 231-2152
Fax No.: (088) 856-8587
SOLUTION
1. Replace only once.
2. Reset only once.
3. Replug into wall receptacle.
4. Consult electrician.
1. Clean air filter.
2. Reset to desired temperature setting.
3. Provide awning.
1. Adjust fan position or remove foreign mat'l.
2. Replace fan motor.
1. Operate fan w/o cooling until the frost disappear
2. Clean air filter.
3. Repair and recharge.
4. Replace thermostat if defective.
DAVAO REGIONAL OFFICE
Cruz Building, Dacudao Avenue,
Davao City
Tel. No.: (082) 222-6614
(082) 222-6615
Fax No.: (082) 221-3633