Troubleshooting - Panasonic Viera TH-L32B6A Operating Instructions Manual

Note
●
Audio settings can be made on [HDMI1 / 2 Input] in the
Sound Menu.
●
These HDMI connectors are "type A".
●
These HDMI connectors are compatible with HDCP
(High-Bandwidth Digital Content Protection) copyright
protection.
●
Equipment having no digital output terminal may be
connected to the input terminal of component or video
to receive analogue signals.
 Audio Return Channel (ARC) is a function to send
digital sound signals via an HDMI cable.
USB Flash Memory
For playing back in Media Player
Format: FAT16, FAT32
Compliance:
Supports only USB1.1 or USB2.0 standard.
Maximum USB capacity supported is 16GB.
USB Hub or card adapter is not supported.
Note
●
Data modified with a PC may not be displayed.
●
Do not remove the device while the TV is accessing
data. Otherwise this can damage the device or TV.
●
Do not touch the pins on the device.
●
Insert the device in the correct direction. Otherwise this
t
can damage device or TV.
●
Electrical interference, static electricity, or erroneous
operation may damage the data or device. Panasonic
is not liable for any deterioration or damage of data or
device during operations with the TV.
●
It is recommended to connect the USB Flash Memory
directly to the TV's USB port.
●
Some USB devices or USB HUB may not be used with
this TV.
●
You cannot connect any devices by using USB card
V
reader.
●
Additional information for USB devices may be on the
following website. (English only)
http://panasonic.jp/support/global/cs/tv/

Troubleshooting

Before requesting service or assistance, please follow
these simple guides to resolve the problem.
If an error message appears, follow the message's
instructions.
If the problem still persists, please contact your local
Panasonic dealer for assistance.
Screen
Red, blue, green or black spots on the screen
This is the characteristic of liquid crystal panels. The

liquid crystal panel is built with very high precision
technology. Occasionally, a few non-active pixels
may appear on the screen as points of red, green,
blue or black. This does not affect the performance
of your TV and it is not a quality problem.
t
Chaotic image, noisy
Set [Noise Reduction] in the Picture Menu to remove

noise (p. 13).
Check nearby electrical products (car, motorcycle,

fluorescent lamp).
B6AZ.indd 21 B6AZ.indd 21
No image is displayed
Check the settings of [Contrast], [Brightness] or

[Colour] in the Picture Menu (p. 13).
Check the TV is in AV mode. If the TV is in AV mode,

check the selected input mode match the output of
the external equipment (p. 9).
Blurry or distorted image (no sound or low volume)
Resets channels (p. 16)

Unusual image is displayed
Turn the TV off with Mains power On / Off switch,

then turn it on again. If the problem persists,
initialise all settings. [Shipping Condition]
(p. 15)
Pictures from equipment connected via HDMI are
unusual
Check the HDMI cable is connected properly.

Turn the TV and equipment off, then turn them on

again.
Check an input signal from the equipment (p. 20).

Use equipment compliant with EIA/CEA-861/861D.

Sound
No sound is produced
Check the sound mute setting (p. 8) and volume.

Low level or distorted sound
Sound signal reception may be deteriorated.

Sound output via HDMI connection is unusual
Set the sound setting of the connected equipment to

"2ch L.PCM".
Check the [HDMI1 / 2 Input] setting in the Sound

Menu (p. 14).
If digital sound connection has a problem, select

analogue sound connection (p. 20).
General
The TV goes into Standby mode
This TV is equipped with auto power standby

function (p. 19).
The remote control does not work or is intermittent
Replace the batteries (p. 5).

Point the remote control directly at the remote

control signal receiver of the TV (within about 7 m
and 30 degree angle).
Situate the TV away from sunshine or block sources

of bright light from shining on the remote control
signal receiver of the TV.
Parts of the TV become hot
Even if the temperature of parts of the front, top and

rear panels has risen, these temperature rises do
not cause any problems in terms of performance or
quality.
The LCD panel moves slightly when it is pushed
with a finger
Clattered sound might be heard
There is some flexibility around the panel to prevent

damage. This is not a malfunction.
Overcurrent error message appears
The connected USB device might cause this error.

Remove the device and turn the TV off with Mains
power On / Off switch, then turn it on again.
Check foreign objects are not inside the USB port.

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