Remote Control Problems - HP mp3320 Series User Manual

Fixing Problems
If the lamp shuts off during a presentation:
If the lamp burns out or makes a popping sound:

Remote control problems

If the remote control does not operate:
If only the mouse and page-up and page-down buttons do not work:
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A minor power surge might cause the lamp to shut off. Wait a
few minutes, then power on the projector.
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If the lamp indicator is on or blinking, unplug the projector after
it cools down. Remove and reinstall the lamp module. If this does
not fix the problem, install a new lamp.
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If the lamp burns out and makes a popping sound, the projector
will not turn back on until the lamp module has been replaced.
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If the lamp breaks, contact HP about repairs that might be
required.
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Be sure nothing is blocking the remote control receiver on the
front or back of the projector. Move to within 9 m (30 ft) of the
projector.
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Open the on-screen menu and select Help > Diagnostics.
Run remote control test.
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Replace the battery in the remote control.
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Be sure you have a USB connection between the projector and
the computer.
❏
Open the on-screen menu and select Help > Diagnostics.
Run remote control test and USB test.
User's Guide