Telpar MTP-2822 User Manual

Mtp series modular thermal printers
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Telpar, Inc. MTP Series Receipt Thermal Printer User Manual
MTP-2822
MTP-2242
Shown with
Document
Presenter
MTP Series Modular Thermal Printers
MTP-2822 - 60 mm (2.36 in) paper width
MTP-2832 - 80 mm (3.15 in) paper width
MTP-2242 - 114 mm (4.49 in) paper width
MTP-2283 - 215.9 mm (8.5 in) paper width

User Manual

Telpar, Inc.
800-872-4886
603-742-9938
Fax:
Website:
www.telpar.com
E-mail:
info@telpar.com
2011 Telpar, Inc. (Rev.20110809)
MTP-2832
MTP-2283
shown with
Document
Presenter –
CAD Model
Page 1

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Summary of Contents for Telpar MTP-2822

  • Page 1: User Manual

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2822 MTP-2832 MTP-2283 MTP-2242 shown with Document Shown with Presenter – Document CAD Model Presenter MTP Series Modular Thermal Printers User Manual MTP-2822 - 60 mm (2.36 in) paper width MTP-2832 - 80 mm (3.15 in) paper width MTP-2242 - 114 mm (4.49 in) paper width...
  • Page 2 Customer by any person or entity other than Telpar. Telpar’s duty to perform under any warranty may be delayed, at Telpar’s sole option, until Telpar has been paid in full for all Products purchased by Customer.
  • Page 3: Table Of Contents

    Document Presenter Option ..................7 Operator Instructions ....................8 Unpacking and Inspection ................... 8 Printer Sensors ......................8 2.2.1 Sensors on the MTP-2822, MTP-2832, and the MTP-2242 ............ 8 2.2.2 Sensors on the MTP-2283 ....................10 Paper Loading ......................12 2.3.1 Side-Loading Roll ........................
  • Page 4 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Serial (RS-232C) Interface ..................28 4.3.1 Serial (RS-232C) Interface Specification ................28 4.3.2 Serial I/O Connector ......................28 4.3.3 Optional MTP Serial Adapter Cable ..................29 Parallel Interface (IEEE-1284) ..................30 4.4.1...
  • Page 5: General

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 1 General (For detailed specifications for each of the individual printers, please see Section 5 in this manual.) The MTP series of modular thermal printers is designed specifically for the high performance, size and durability requirements of cut and drop (or cut and present with optional Document Presenter) applications.
  • Page 6: Power Supply Requirements

    Printing Rate as indicated in the table below. For more detailed printer specifications, please reference Section 5 in this manual. Power Supply Option (Telpar Part Number 103929-0401): Telpar offers a power supply suitable for use with all of the latest MTP series printers (Not Compatible with the older, legacy MTP printer series).
  • Page 7: 3-Pin Hosiden Connector On Printer For Power Supply Connection

    For MTP-2283 203 mm (8 in) outside diameter, 215.9 mm (8.5 in) wide, approximate length 398 m (1,307 ft) - Telpar P/N 751221-2080 Specific to Thermal Printers: Telpar, Inc. does not warranty damages to the thermal print head as a result of printing with thermal paper not specified or approved by Telpar, Inc.
  • Page 8: Operator Instructions

    Carefully unpack and inspect your printer for any damage that may have occurred in transit. Should any damage have occurred, notify Telpar, Inc., save the shipping carton and packing materials, and file a damage claim with the carrier. Specify the nature and the extent of the damage. Before installing or operating the printer, check the following: ...
  • Page 9 Presenter Sensor. DOCUMENT PRESENTER OPTION ONLY – MTP-2822, MTP-2832, and MTP-2242 The Presenter Sensor (location shown above) detects when the leading edge of the paper has entered far enough into the presenter section to stop the presenter motor from turning and thereby preventing the paper from being ejected until the printer prints and cuts the document.
  • Page 10: Sensors On The Mtp-2283

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 2.2.2 Sensors on the MTP-2283 MTP-2283: Accessing the Paper Present Sensor The MTP-2283 Paper Present Sensor is located under the print head mechanism and therefore the print head must be raised to access this sensor. The MTP-2283‟s print head is raised by first lightly lifting the cutter release latch on the center top of the printer to let the cutter mechanism pivot downward (left picture).
  • Page 11 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual DOCUMENT PRESENTER OPTION ONLY – MTP-2283 The Presenter Sensor (location shown below) detects when the leading edge of the paper has entered far enough into the presenter section to stop the presenter motor from turning and thereby preventing the paper from being ejected until the printer prints and cuts the document.
  • Page 12: Paper Loading

    2.3.1 Side-Loading Roll The MTP-2822 and MTP-2832 printers are configured as side-loading units. Slide the roll of paper over the spindle so that the paper will feed into the print mechanism from the bottom of the roll (thermal coated side up).
  • Page 13: Clearing A Paper Jam

    Lifting the Print Head and Cutter Sections of the MTP-2822, MTP-2832, and MTP-2242 The MTP-2822, MTP-2832, and MTP-2242‟s Head Up lever is located by the Paper Feed knob as shown below. Rotating the lever to the fully down position allows the print head to physically contact the paper while also closing an interlock switch which tells the printer it is ready to print –...
  • Page 14: Lifting The Print Head Of The Mtp-2283

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 2.4.2 Lifting the Print Head of the MTP-2283 The MTP-2283‟s print head is lifted via releasing three spring clips as shown below. Lifting the head will allow you full access for clearing jams in the printing section as well as access to the Paper Present Sensor which may need to be cleaned from paper dust from time-to- time.
  • Page 15: Manual Operation And General Operational Tests

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 3 Manual Operation and General Operational Tests Paper Cut and Paper Feed Buttons The MTP series of printers have two external, momentary push-buttons that allow the operator to manually feed and cut paper. The locations of these buttons are shown below. When the Feed Button is pressed, the printer will feed paper until the Feed Button is released.
  • Page 16: Printer Control

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 4 Printer Control DIP Switch Settings and Print Darkness Adjustment Note: Both the Printer‟s DIP Switch and Print Darkness Adjustment can be accessed through the cutout in the metal chassis as shown:...
  • Page 17 OFF = Presenter paper loop enabled (prints first, cuts second, then delivers) ON = Presenter paper loop disabled (delivers document while printing, then cuts) Paper Roll Low Sensor (MTP-2822, MTP-2832, MTP-2242)  select which sensor to use: OFF = Use Internal Paper Low Sensor on the board (standard configuration)
  • Page 18: Control Codes And Control Sequences

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 4.2 Control Codes and Control Sequences 4.2.1 General Usage Print Commands General Usage Print Commands Name Command Command Description ASCII Move the print position to the next horizontal tab position. See ESC D. If a TAB is received and there are no more tab positions set on the current line, the TAB command is ignored.
  • Page 19 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Name Command Command Description ASCII Reverse Video OFF ESC US 1B 1F Printing is set to default mode of black print on white background. (Same as GS B 00). Set Print mode...
  • Page 20 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Name Command Command Description ASCII Select paper type ESC c 1 +n 1B 63 31 +n Bit 0 = 0, Normal paper. Bit 0 = 1, TOF (Black Mark sensor) enabled. Default is based on Dip switch 2 position 1.
  • Page 21 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Name Command Command Description ASCII Set Right Margin GS W + nH + 10 57 + nH + Set the right margin to nH*256 + nL dot positions from the left side of the print head.
  • Page 22 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Name Command Command Description ASCII Start of Document US b 1F 62 Used only by Telpar's Windows drivers. See for WINDOWS Telpar's Window Section 4.2.2.4 - Commands. End of Document US e 1F 65 Used only by Telpar's Windows drivers.
  • Page 23: Descriptions Of Commands

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 4.2.2 Descriptions of Commands 4.2.2.1 Status commands All transmission of status in IEEE-1284 mode is disabled at power on. Status transmission must be enabled by the US S +n command before any STATUS transmission will occur in IEEE-1284 mode.
  • Page 24: Set Print Mode

    4.2.2.4 Telpar's Window Commands. The Begin Document (US b) and End Document (US e) commands were created for use by the Telpar Windows driver. These two commands should not be sent to the printer by any other application program since unexpected results will occur.
  • Page 25: Bit Image (Bi) Graphics Mode Commands

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 4.2.2.5 Bit Image (BI) Graphics Mode Commands US * +nH +nL +data 1F 2A +nH +nL +data 256*nH +nL defines how many bytes of bit image data will follow. The data is received sequentially with the first byte representing the first 8 dot positions at the top left side of the bit image with bit 7 being to the left and bit 0 being to the right as printed.
  • Page 26: Bar Code 128 Definitions

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 4.2.2.7 Bar Code 128 definitions Code128 Character set: 103 data chars, three different start characters, and a unique stop character. CodeA consists of the ASCII characters 00hex thru 5Fhex, FNC1 thru FNC4, Shift, CodeB, and CodeC.
  • Page 27 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 16hex 17hex 18hex 19hex 1Ahex 1Bhex 1Chex 1Dhex 1Ehex 1Fhex FNC3 FNC3 FNC2 FNC2 SHIFT SHIFT CodeC CodeC CodeB FNC4 CodeB FNC4 CodeA CodeA FNC1 FNC1 FNC1 Code128 Start Characters Code128 Start Characters...
  • Page 28: Serial (Rs-232C) Interface

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Serial (RS-232C) Interface 4.3.1 Serial (RS-232C) Interface Specification Serial (RS-232C) Interface Specification Item Specification Data receive speed Baud rate selected at factory (written in flash). Default baud rate is 115200 bps. Default Data Bits = 8,...
  • Page 29: Optional Mtp Serial Adapter Cable

    For customers who wish to connect to the printer with the traditional 9 Pin D-Sub Connector, Telpar offers an MTP Serial Adapter Cable as shown below. This 3 ½” long cable plugs into the J9 serial connector on the main circuit board and has enough length to exit the printer chassis (as shown below) for external connections to a cable.
  • Page 30: Parallel Interface (Ieee-1284)

    Optional MTP Parallel Adapter Cable (Telpar Part Number 800180-1012): For customers who wish to connect to the printer with the traditional 25 Pin D-Sub Connector, Telpar offers an MTP Parallel Adapter Cable as shown below. This 6” long cable plugs into the J5 ...
  • Page 31: Optional Mtp Parallel Adapter Cable

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual parallel connector on the main circuit board and has enough length to exit the printer chassis (as shown below) for external connections to a cable. The pinout for the D-Sub connector is shown in the table below.
  • Page 32: Ethernet Interface

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual power jack as shown below. Location of the USB 2.0 Mini-B Connector Ethernet Interface (Currently under development) The ability to connect the MTP series of printers to the Ethernet is currently being developed and will be available shortly.
  • Page 33: Detailed Specifications

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Detailed Specifications MTP-2822, MTP-2832 and MTP-2242 Detailed Specifications General Specifications Specifications MTP-2822 MTP-2832 MTP-2242 Printing method Thermal-sensitive line dot method Dot Structure 432 dots/line 576 dots/line 832 dots/line Dot pitch (horizontal) 0.125 mm (8 dot/mm)-Dot density...
  • Page 34: Mtp-2283 Detailed Specifications

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2283 Detailed Specifications Specifications MTP-2283 Printing method Thermal-sensitive line dot method Dot Structure 2400 dots/line Dot pitch (horizontal) 0.00333 inch (300 dot/inch)-Dot density Dot pitch (vertical) 0.00333 inch (300 dot/inch)-Line feed pitch...
  • Page 35: Character Sets - Print Samples

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Character Sets - Print Samples Code Page 437 Print sample Code Page 850 Print sample  2011 Telpar, Inc. (Rev.20110809) Page 35...
  • Page 36 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Code Page 863 Print Sample Code Page 860 Print sample  2011 Telpar, Inc. (Rev.20110809) Page 36...
  • Page 37 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Code Page 865 Print Sample Code Page WPC1252 Print sample  2011 Telpar, Inc. (Rev.20110809) Page 37...
  • Page 38 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual Code Page 858 Print sample  2011 Telpar, Inc. (Rev.20110809) Page 38...
  • Page 39 Telpar, Inc. MTP Series Receipt Thermal Printer User Manual International Character Sets  2011 Telpar, Inc. (Rev.20110809) Page 39...
  • Page 40: Mtp-2822 Standard Printer Drawing

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2822 Standard Printer Drawing  2011 Telpar, Inc. (Rev.20110809) Page 40...
  • Page 41: Mtp-2822 Presenter Printer Drawing

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2822 Presenter Printer Drawing  2011 Telpar, Inc. (Rev.20110809) Page 41...
  • Page 42: Mtp-2832 Standard Printer Drawing

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2832 Standard Printer Drawing  2011 Telpar, Inc. (Rev.20110809) Page 42...
  • Page 43: Mtp-2832 Presenter Printer Drawing

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2832 Presenter Printer Drawing  2011 Telpar, Inc. (Rev.20110809) Page 43...
  • Page 44: Mtp-2242 Standard Printer Drawing

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2242 Standard Printer Drawing  2011 Telpar, Inc. (Rev.20110809) Page 44...
  • Page 45: Mtp-2242 Presenter Printer Drawing

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2242 Presenter Printer Drawing  2011 Telpar, Inc. (Rev.20110809) Page 45...
  • Page 46: Mtp-2283 Standard Printer Drawing

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2283 Standard Printer Drawing  2011 Telpar, Inc. (Rev.20110809) Page 46...
  • Page 47: Mtp-2822 Presenter Printer Drawing

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual MTP-2283 Presenter Printer Drawing  2011 Telpar, Inc. (Rev.20110809) Page 47...
  • Page 48: Troubleshooting

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 6 Troubleshooting General Troubleshooting Printer does not seem to do anything  Check the following: Printer is plugged into an active power source with the correct voltage and current ratings ...
  • Page 49: Led Diagnostics And Error Detection Codes

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual characters)  check the following: The default factory settings for the MTP Series serial protocol is printers is 15,200 bps (baud  rate), 8 Data Bits, 1 Stop Bit, No Parity. The Host controller (computer, PLC, etc.) must be set to the same settings as the printer in order for the printer to print correctly.
  • Page 50: Led Error Code Definitions Table

    Telpar, Inc. MTP Series Receipt Thermal Printer User Manual 6.3 LED Error Code Definitions Table Certain ERROR codes are reported when they occur by a sequence of blinks of LEDs 3 and 4 located on the controller board. The ERROR BLINK patterns are listed below. This table is also printed during a self test.

This manual is also suitable for:

Mtp-2832Mtp-2283Mtp-2242

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