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Model SP-5000 Thermal Printer
User Manual
TELPAR
A Platinum Equity COMPANY
187 Cosby Road
Dover, New Hampshire 03820
Toll Free: 800-872-4886 (from the U.S.A. and Canada only)
603-750-7237
Fax: 603-742-9938
Website:
www.telpar.com
E-mail:
info@telpar.com
Manual SP-5000 CE/UL Version – Part No. 790136-0020 (Rev. D - 06/03)
Page 1 of 34
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Summary of Contents for Telpar SP-5000
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Page 1: User Manual
A Platinum Equity COMPANY 187 Cosby Road Dover, New Hampshire 03820 Toll Free: 800-872-4886 (from the U.S.A. and Canada only) 603-750-7237 Fax: 603-742-9938 Website: www.telpar.com E-mail: info@telpar.com Manual SP-5000 CE/UL Version – Part No. 790136-0020 (Rev. D - 06/03) Page 1 of 34... -
Page 2: Table Of Contents
Table of Contents Introduction..........................4 1.1 Printer Overview........................4 1.2 Telpar - Limited Printer Limited Warranty................5 Operator Information........................ 6 2.1 Printer Top View........................6 2.2 Printer Status LED....................... 6 2.3 Primary AC Power Input....................... 6 2.4 Unpacking and Inspection....................8 2.5 Paper Loading........................ - Page 3 4.7 Installing a Telpar Printer Driver with Microsoft Windows® 3.1x........17 4.8 Installing a Telpar Printer Driver with Microsoft Windows® 95.......... 17 4.9 Installing a Telpar Printer Driver with Microsoft Windows® NT 3.51 Intel......18 Programming Information...................... 19 5.1 Control Codes and Escape Sequences for SP-5000/2............. 19 5.2 Control Codes and Escape Sequences for SP-5000/3.............
- Page 4 6.2 Required Information for Service..................28 6.2.1 Cleaning........................28 6.2.2 Printing Malfunctions....................28 Trouble Shooting........................29 7.1 SP-5000 Trouble Shooting Table..................29 7.2 Clearing a Paper Jam......................30 ASCII Codes........................... 31 UPC Code Chart........................32 10 Controller Layout........................33 11 Printer Specifications......................34 11.1...
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Page 5: Introduction
Manual Revision D. Printer Overview The Telpar SP-5000 is a fast, low cost industrial printer. The SP-5000 will print at a maximum paper feed rate of 2.0 inches per second. The SP-5000 can provide a variety of output formats. The printer is available with mechanisms which will accept 2.35, 3.125 or 4.40 inch wide thermal paper. -
Page 6: Telpar - Limited Printer Limited Warranty
Telpar, to Buyer. As a precondition to any warranty service, prior to return of any units or subassemblies to Telpar by Buyer, Buyer must contact Telpar’s Order Administration Services and receive authorization in the form of a Return Material Authorization (RMA) number. -
Page 7: Operator Information
The voltage selected can be seen by looking at the voltage displayed in the view window located on the right side of the module when the access door is closed. Figure 2 SP-5000 Fuse Module F1 = 2A/250V for 115 VAC operation... -
Page 8: Unpacking And Inspection
Paper Loading Install a new roll of Telpar approved paper (thermal side up) on the paper spindle. Apply power to the printer. Set printer platen to the closed position via the paper release lever (shown below) and then feed a straight and clean leading edge of the paper directly into the paper input slot. -
Page 9: Enable And Disable Of The Delivery System Ticket Removal
Enable and Disable of the Delivery System Ticket Removal The SP-5000 has the ability to retract the printed, cut and formerly delivered ticket if it has not been removed from the Delivery System. This feature can be used in KIOSK applications when a customer has requested printed information from the KIOSK, but has then decided to leave the printed information in the printer. - Page 10 Once the paper has been removed, close the printer platen and lower and output assembly to their home positions. Normal printing may be resumed at this time. Figure 8 SP-5000 with Output Assembly in Closed Position Page 10 of 34...
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Page 11: 3 Installation
Installation Power Up and Self Test The operating controls of the SP-5000 have been kept to a minimum. A convenient self-test feature allows the operator to quickly determine that the printer is operating correctly. Telpar PART# 751502-0060 for the 2.35 inch wide roll. -
Page 12: Interface Specifications
Serial Interface Specifications The SP-5000 can be used as either a serial or parallel device. The serial interface parameters are set via SW1 and SW2. Baud rate, serial parameters and KIOSK options are set with SW1. SW2 is used to set the specific serial interface configuration. -
Page 13: Sw2 Settings
Under some circumstances it may be possible to completely fill the buffer. When the buffer is within 50 bytes of being full, the SP-5000 signals the host computer to pause until a line of data is printed, or until the buffer is under the 50 byte limit. -
Page 14: Parallel Port Handshaking Implementation
(^Q and ^S) which are sent back to the host to start and stop the data stream. Some host systems may not support one or both of these protocols. Please contact Telpar for more details regarding the use of this protocol. -
Page 15: Telpar Sp-5000/2 Windows Driver Disk
SP-5000/3 - Full Screen - This driver will print all of the printable screen at the full 200DPI resolution of the printer. With this driver the printout is reduced to the 3.125 inch print area of the SP-5000/3. For example, a printable document that is approximately 8"... -
Page 16: Installing A Telpar Printer Driver With Microsoft Windows® 95
Printer power is on, otherwise select “No”. Click the “Finish” button. Note: Telpar recommends you print the test page. It is useful in determining if the installation was successful. The printer MUST be turned on and ready to receive data. If it is not, select “No” and you can run the test later. - Page 17 README.TXT file on the Telpar Driver Disk for additional installation and configuration notes. If there is no README.TXT file on the Telpar Driver Disk or the question is not answered in the README.TXT file, contact Telpar between 9am to 5pm.
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Page 18: Programming Information
Programming Information Control Codes and Escape Sequences for SP-5000/2 CATEGORY SYMBOL DEC (HEX) FUNCTION Control Code 10 (0A) Single Line Feed Print 13 (0D) Carriage Return S_REQ 19 (13) Echo Back Error Status Byte M_REQ 21 (15) Echo Back Printer Mode Status Byte... -
Page 19: Control Codes And Escape Sequences For Sp-5000/3
Control Codes and Escape Sequences for SP-5000/3 CATEGORY SYM DEC (HEX) FUNCTION Control Code 10 (0A) Single Line Feed Print 13 (0D) Carriage Return S_REQ 19 (13) Echo Back Error Status Byte M_REQ 21 (15) Echo Back Printer Mode Status Byte... -
Page 20: Control Codes And Escape Sequences For Sp-5000/4
Control Codes and Escape Sequences for SP-5000/4 CATEGORY SYM DEC (HEX) FUNCTION Control Code 10 (0A) Single Line Feed Print 13 (0D) Carriage Return S_REQ 9 (13) Echo Back Error Status Byte M_REQ 21 (15) Echo Back Printer Mode Status Byte... -
Page 21: Programming Example To Show All Four Character
Non-Volatile Data (with Optional 512KByte Ram) Non-volatile data may be down loaded to the SP-5000. A total of 31 (0-30) banks (16Kbytes per bank) may be used for data downloading purposes. One bank remains for internal printer functions. Graphic images may be down loaded to the printer via *.PRN files that are created by the SP-5000 Driver for Microsoft Windows®... -
Page 22: Horizontal Graphics Mode
Horizontal Graphics Mode Horizontal Graphics Mode is used primarily when printing from Microsoft Windows® with the 0ptional Microsoft Windows® Driver Diskette from Telpar Corporation. The following 67 byte hexadecimal programming example emulates three graphic lines, one dot high (vertically), one inch long each, printed across an 8 1/2 X 11 inch page. - Page 23 BYTES - Sequential Data shown in BYTES of Hexadecimal Information Code Legend: Carriage return (and 13 byte print command in horz. graphics 0D HEX = 13 DECIMAL) Escape Horizontal Line Feed Command Decimal equivalent of 200 dot spacing from top of form Horizontal Tab Command Decimal equivalent of 12 byte space from left margin Horizontal Graphics Command...
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Page 24: Bar Code Operation
Bar Code Operation The SP-5000 can print three types of bar codes with its standard programming. The bar code types are 3 of 9, Interleaved 2 of 5 and UPC codes. 5.7.1 Programming Bar Code Operation in Basic 3 of 9 Code 10 WIDTH LPRINT 255 20 LPRINT “Default Text”... -
Page 25: Upc Bar Code Description
5.7.3 UPC Bar Code Description The Universal Product Code is a numerical only code. This code contains ten digits that may be of odd or even parity that totals 20 unique patterns. (12 Numeric Digits) The two six digit halves are surrounded by left, center and right guard patterns. -
Page 26: Echo Back Printer Error Status Byte
Echo Back Printer Error Status Byte The user has the option for polling the printer for error status. This is accomplished by sending the printer the control code S-REQ (13H). The printer will then transmit back to the host the following one byte status: Note: This feature will output information from the RS-232 Interface only. -
Page 27: Service
6.2.1 Cleaning The SP-5000 exterior cabinet may be cleaned with a non-abrasive cleanser. Care should be taken to prevent liquids from entering inside the mechanical assembly. If in a dirty environment the mechanism may be cleaned with alcohol and a cotton swab. The mechanism may also be “blown out” with compressed air. Do not direct air flow directly to the printer platen, this may damage the printing surface on the platen. -
Page 28: Trouble Shooting
Trouble Shooting SP-5000 Trouble Shooting Table Item Problem Possible Cause Solution No powe (LED off) Power not connected Fuse blown Connect unit to power Power switch not on Check fuses Turn power switch on Pape will no feed or Paper jammed in mechanism... - Page 29 Align paper side Paper off of print head Check paper release lever Light print Wrong paper (poor quality) Use Telpar paper Paper release not locked Check paper release lever Paper partially jammed Check mechanism for jam Delive y jam Wrong paper (paper wound...
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Page 30: Clearing A Paper Jam
Clearing a Paper Jam If a jam does occur in the output section of the intelligent paper delivery system of SP-5000 thermal printer, the output guide and cutter assembly may be rotated upward to gain access to the mechanism output / cutter input area. -
Page 31: Ascii Codes
ASCII Codes Listed below are the printable ASCII characters for the SP-5000. Decimal and Hexadecimal values are given. Char Char Char Char “ < & > ‘ ‘ Page 31 of 34... -
Page 32: Upc Code Chart
Approved for CE listing · 11.2 Telpar Roll Paper for SP-5000: 152 mm (6 in) outside diameter for SP-5000/2 - P/N 751502-0060 · 152 mm (6 in) outside diameter for SP-5000/3 - P/N 751503-0060 · 152 mm (6 in) outside diameter for SP-5000/4 - P/N 751504-0060 ·... -
Page 33: Fcc Compliance Statement
FCC Compliance Statement FCC Class B Compliance Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits designed for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 34: Ce Declaration Of Conformity
603-750-7237 Fax: 603-742-9938 Type of Equipment Printer Model Number SP-5000 Serial Number: All numbers beginning with 5000C Year of affixing CE mark: Beginning 1997 Shielded cables must be used with this unit to ensure compliance. Underwriters Laboratory Listed Information Technology Equipment...