Technical Support; Warranty Information - Kensington PilotMouse User Manual

72127(901-0464-00).qxd 6/10/2003

Technical Support

In North America, technical support is available to all registered users of
Kensington products. There is no charge for technical support except long
distance charges where applicable. Technical Support Contact information
can be found on the back cover of this manual.
Technical Support Tips:
• You may find the answer to your problem in the Frequently Asked Questions
(FAQ) section of the Support area on the Kensington Web site:
www.support.kensington.com
• Call from a phone where you have access to your computer.
• Be prepared to provide the following information:
1. Name, address and telephone number
2. The name of the Kensington product
3. Make and model of your computer
4. Your system software and version
5. Symptoms of the problem and what led to them
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Warranty Information

5-Year Warranty
KENSINGTON TECHNOLOGY GROUP ("KENSINGTON") warrants this
PRODUCT against defects in material and workmanship under normal
use and service for five years from the original date of purchase.
KENSINGTON, at its option, shall repair or replace the defective unit
covered by this warranty. Please retain the dated sales receipt as evi-
dence of the date of purchase. You will need it for any warranty service.
In order to keep this warranty in effect, the product must have been
handled and used as prescribed in the instructions accompanying this
warranty. This warranty does not cover any damage due to accident,
misuse, abuse, or negligence. This warranty is valid only if the product
is used on the computer or system specified on the product box. Please
check product box for details or call technical support.
Repair or replacement, as provided under this warranty, is your exclusive
remedy. KENSINGTON shall not be liable for any incidental or consequen-
tial damages. Implied warranties of merchantability and fitness for a
particular purpose on this product are limited in duration to the duration
of this warranty.
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