Common Troubleshooting Steps; Technical Support; Health Warning - Kensington Pro Fit K72355EU Quick Start Manual

Common Troubleshooting Steps

1. Unplug and re-plug the mouse.
2. Test the device on another USB port or computer.
3. Some surfaces (including reflective surfaces like glass or mirrors) may "trick" the optical
sensor. Use of a mousepad is recommended in these cases.

Technical Support

Technical support is available to all registered users of Kensington products. Technical
Support contact information can be found on the back page of this manual.
Web Support
You may find the answer to your problem in the Frequently Asked Questions (FAQ) section
of the Support area on the Kensington Website: www.support.kensington.com.
Telephone Support
There is no charge for technical support except long-distance charges where applicable.
Please visit www.kensington.com for telephone support hours.
Please note the following when calling support:
• Call from a phone where you have access to your device.
• Be prepared to provide the following information:
– Name, address, and telephone number
– Name of the Kensington product
– Make and model of your computer
– System software and version
– Symptoms of the problem and what led to them

HEALTH WARNING

Use of a keyboard, mouse, or trackball may be linked to serious injuries or disorders. Recent
medical research of occupational Injuries has linked normal, seemingly harmless activities
as a potential cause of Repetitive Stress Injuries ("RSI"). Many factors may be linked to the
occurrence of RSl, including a person's own medical and physical condition, overall health,
and how a person positions and uses his or her body during work and other activities
(including use of a keyboard, mouse, or trackball). Some studies suggest that the amount of
time a person uses a keyboard, mouse, or trackball may also be a factor. Consult a qualified
health professional for any questions or concerns you may have about these risk factors.
When using a keyboard, mouse, or trackball, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. However, if you experience
symptoms such as persistent or recurring discomfort, pain, throbbing, aching, tingling,
numbness, burning sensation, or stiffness, even if such symptoms occur while you are
not working at your computer. DO NOT IGNORE THESE WARNING SIGNS. PROMPTLy
SEE A QUALIfIED HEALTH PROfESSIONAL. These symptoms can be signs of sometimes
permanently disabling RSI disorders of the nerves, muscles, tendons, or other parts of the body.
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