Error Conditions - TeleNav Q User Manual

•
Shop at the TeleNav online store.

18. Error Conditions

Account Cancelled
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Account Not Found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at
1-888-353-6284.
GPS Signal Weak or No GPS Data
Move to an area where your Bluetooth GPS receiver has a clearer view of the sky and can still connect with your
smartphone. Please note that some car windshields that have heat-reflective coatings may reduce the quality of the
GPS signal.
Cannot Connect to GPS Receiver
Make sure that your Bluetooth GPS receiver is powered on and then click the OK button to try again. If you
continue to get this message, go to the Main Menu and select Tools/Extras, then click the GPS option to pair your
smartphone with the Bluetooth GPS device.
Invalid Login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign. Your PIN can be accessed from the Contact option in the TeleNav GPS Navigator Tools/Extras
menu.
If for some reason you cannot access your PIN, contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Please input password
You must provide a four digit personal identification number (PIN) along with your mobile telephone number to log
into TeleNav GPS Navigator.
Please input phone number
You must provide your mobile telephone number to log into TeleNav GPS Navigator.
Password needs 4 digits
You must provide a four digit personal identification number (PIN) along with your carrier mobile number to log into
TeleNav GPS Navigator.
Phone number needs 10 digits
Enter the entire 10 digit phone number, not prefixed by 1.
TeleNav GPS Navigator Encountered An Error
© TELENAV, INC. 2003-2007
PAGE 39 OF 42