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On-Q 364772-01 Owner's Manual

4 port router/switch
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4 PORT ROUTER/SWITCH (P/N 364772-01)
OWNER'S MANUAL
1307772 REV.O
Innovations in Home Living.
301 Fulling Mill Road, Suite G
©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved.
Middletown, PA 17057
www.onqhome.com
(800)-321-2343
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Summary of Contents for On-Q 364772-01

  • Page 1 4 PORT ROUTER/SWITCH (P/N 364772-01) OWNER’S MANUAL 1307772 REV.O 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com Innovations in Home Living. (800)-321-2343...
  • Page 2 TV communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the On-Q Home 4 Port Router/Switch off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction Product Overview Features Components Included Replacement Parts Detailed Physical Description III. Installation “Rough-In” Steps “Trim-Out” Steps Initial Configuration Configuring a Network Interface Card to talk to the Router/Switch Logging on to the Router/Switch Using the Setup Wizard for Internet (WAN) Port Setup 1.
  • Page 4 Port Forwarding Special Applications VIII. Troubleshooting Contact Information FAQs Appendices Specifications Glossary of Terms 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com Innovations in Home Living. (800)-321-2343...

  • Page 5: Introduction

    I. Introduction The On-Q Home 4 Port Router/Switch is an integrated Internet IP sharing device with a built-in 4-port 10/100Mbps Fast Ethernet switch. It is the perfect solution to connect a small group of PCs to a high-speed broadband Internet connection (see Figure 1).

  • Page 6: Product Overview

    • Router/Switch Owner’s Manual on CD • Router/Switch User Guide C. Replacement Parts Replacement parts available for the On-Q Home 4 Port Router/Switch include: • Router/Switch DC Power Supply (P/N 364775-01) 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved.

  • Page 7: Detailed Physical Description

    D. On-Q Home 4 Port Router/Switch Detailed Physical Description The following information describes the physical characteristics of the On-Q Home Router/Switch: 1. Router/Switch Module Connection Area Figure 2 shows the Router/Switch connection area including: DC Input connector – connection from power supply WAN (Internet) Port –...

  • Page 8: Installation

    III. Installation The On-Q Home 4 Port Router/Switch is best installed during new construction in two steps; at “rough-in” after the Electricians are done, but prior to drywall being installed, and at “trim-out” after the drywall is installed and painted. These steps are detailed below: A.

  • Page 9: Initial Configuration

    IV. Initial Configuration (see Section VII. Advanced Setup for more information) The On-Q Home 4 Port Router/Switch is typically configured in one of two ways; (1) From a portable PC connected through one of the Local Switch Ports on the Router/Switch Module in the enclosure, or (2) From a PC in one of the rooms of the house, connected through an outlet in the room to the enclosure where it is patched to (or directly connected to) one of the Local Switch Ports (see Figure 3).
  • Page 10 To logon, enter “admin” for the user name and password and just click OK (see Figure 5). 192.168.40.254 Figure 5 Figure 6 shows the screen you will see once you have logged on. The Setup Wizard will lead you step-by- step through the configuration of the Router.

  • Page 11: Using The Setup Wizard For Internet (Wan) Port Setup

    C. Using the Setup Wizard for Internet (WAN) Port Setup By answering a series of questions shown on the following screens, the wizard will help you configure your router for Cable Modem (normally DHCP controlled IP addressing), DSL Modem (normally PPPoE), or a Static IP addressed type of ISP service (including PPTP).
  • Page 12 Figure 9 If you had received a host name from the ISP, and so clicked on YES as the answer to the second question on the first screen (see Figure 10), a pop-up area would have appeared for you to enter the host name and MTU size (1492 is a good starting point).

  • Page 13: Dsl Modem Setup

    2. DSL Modem Setup By answering YES to the first question and NO to the second question on the first screen (see Figure 12), and clicking Next, you will be taken to the screen shown in Figure 13, and asked whether the ISP has provided you with a static IP address or not.
  • Page 14 Figure 14 When you click on Next after entering your static IP address information, you will be taken to the Alias IP screen shown in Figure 15. Here you can enter up to 5 alias IP addresses (assuming your ISP supports this) to better enable support for multi-IP address applications such as Virtual Server or DMZ Host.

  • Page 15: Static Ip Address And Pptp Setup

    Figure 16 Enter the User Name, Password and Service Name (if applicable) that your ISP provided with the DSL service. The Connect on Demand function will allow you to quickly re-establish a connection that has timed out. The Max Idle Time is the amount of time you want to wait before the router drops your connection.

  • Page 16: Using Manual Setup

    Figure 18 Enter the PPTP information provided by your ISP into the fields shown above. When you click on Next you will be taken to the DNS and Time Zone screens as shown in Figure 8 and Figure 9 and covered previously.

  • Page 17: Manual Wan (Internet) Port Setup

    2. Manual WAN (Internet) Port Setup Select the Setup Folder on the left side of the screen, and the Configure file under that Folder. This screen (see Figure 20) allows you to configure the WAN (Internet) service that you will be using with this Router. Figure 20 3.

  • Page 18: Dns Setup

    Figure 21 4. DNS Setup Select the Setup Folder on the left side of the screen, and the DNS file under that Folder. This screen (see Figure 22) allows you enter any DNS addresses that your ISP may have provided. Figure 22 5.

  • Page 19: Browsing Status

    V. Browsing Status A. System Status Select the Status Folder on the left side of the screen, and the Status file under that Folder. This screen (see Figure 24) provides the current system information of the router. All of the information provided is read-only. Router Name: You will see the name of this device in this field.

  • Page 20: Dhcp Table

    B. DHCP Table Select the Status Folder on the left side of the screen, and the DHCP Table file under that Folder. This screen (see Figure 25) shows the number of clients who exist in your DHCP pool and their information such as MAC Address, Computer name and IP Address.

  • Page 21: Dynamic Dns Status

    D. Dynamic DNS Status Select the Status Folder on the left side of the screen, and the DDNS Status file under that Folder. This router supports the DDNS service allowing you to use one specific DNS name while the actual IP address changes. You can see the Dynamic DNS status from this screen (see Figure 27).

  • Page 22: System Tools

    VI. System Tools A. System Log Select the Tools Folder on the left side of the screen, and the System Log file under that Folder. This screen (see Figure 28), shows you information about the system including the time, the type and actual messages sent. Figure 28 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved.

  • Page 23: Hacker Log

    B. Hacker Log Select the Tools Folder on the left side of the screen, and the Hacker Log file under that Folder. This screen (see Figure 29), allows you to detect intrusion from the network. This screen shows information about any unauthorized access requests to your network.

  • Page 24: Firmware Upgrade

    Figure 31), shows you the current firmware level, and allows you to upgrade to a newer firmware level. To upgrade Router’s firmware, simply click the “Browse” button on the Upgrade Menu Screen and find the firmware upgrade file that you downloaded from On-Q Technical Support. Then, double-click the “Start” button.

  • Page 25: Advanced Setup

    VII. Advanced Setup A. LAN IP Setup Select the Advanced Folder on the left side of the screen, and the LAN IP Setting file under that Folder. This screen (see Figure 33), shows the LAN IP and Subnet Mask values of the router that are seen by the users on their internal network.

  • Page 26: Firewall Setup

    Lease Time The number of days (24 is default) before an IP device asks if his IP address is still valid. Gateway Select the default or enter the Gateway’s IP address. This will also remove it from the DHCP pool. Enter DNS addresses if assigned by the ISP.
  • Page 27 Figure 35 If you enable DMZ Host IP Address, the screen changes to that shown in Figure 36. You can then choose the WAN IP that you setup as part of your Alias IP configuration, and enter the LAN IP address in the blank at the bottom right corner.

  • Page 28: Parental Control

    D. Parental Control Parental Control provides several specific settings that allows the router administrator to control PC access to the Internet. 1. Privilege: Select the Advanced Folder on the left side of the screen, and the Privilege file under that Folder. This screen (see Figure 37), allows you to keep certain PCs on your network from accessing the Internet.

  • Page 29: Url Blocking

    Figure 38 3. URL Blocking: Select the Advanced Folder on the left side of the screen, and the URL Blocking file under that Folder. This screen (see Figure 39), allows you to block access to specific websites by URL. Figure 39 4.

  • Page 30: Virtual Server

    Figure 40 E. Virtual Server Select the Advanced Folder on the left side of the screen, and the Virtual Servers file under that Folder. This screen (see Figure 41), allows you to set up public services on your network by configuring the values in the Virtual Servers Setting menu.

  • Page 31: Routing

    Figure 41 F. Routing Select the Advanced Folder on the left side of the screen, and the Routing file under that Folder. This screen (see Figure 42), allows you to set up both Static and Dynamic Routing. Static Routing: You may set up a static route if your want to connect your router to more than one network. A static route is a pre-determined pathway that network information must travel to reach a specific host or network.
  • Page 32 Subnet Mask The Subnet Mask determines which portion of an IP address is the network portion, and which portion is the host portion. Gateway This is the address of the gateway device that allows for a contact between the Router and the remote network or host.

  • Page 33: Wan Mac Clone

    G. WAN MAC Clone Select the Advanced Folder on the left side of the screen, and the WAN MAC Clone file under that Folder. This screen (see Figure 43), allows you to assign the MAC Address that the ISP will see (some ISPs interrogate the connection, to find the MAC Address of the device attempting to connect).
  • Page 34 Figure 44 Port Forwarding Select the Advanced Folder on the left side of the screen, and the Port Forwarding file under that Folder. This screen (see Figure 45), allows Internet users to access Servers on your LAN (like HMS or Game Servers) and allows you to configure two-way communications.
  • Page 35 Special Applications Select the Advanced Folder on the left side of the screen, and the Special Applications file under that Folder. This screen (see Figure 46), allows you to define certain applications that you want handled in a certain fashion rather than transparently.
  • Page 36 VIII. Troubleshooting This section will detail possible solutions to common problems that might occur in using the On-Q 4-Port Router/ Switch. A. Contact Information If you are unable to locate a solution here, please access our website at www.onqhome.com for the latest information.
  • Page 37 6. How can I know if I am using PPPoE? PPPoE client software is provided by the ISP and should be installed onto your computer first. You run the program to connect to/disconnect from the Internet. User Account information (User Name and Password) is also required each time you connect to the Internet access.
  • Page 38 Select the correct Ethernet adapter. Figure 48: IP Configuration Click the More Info button to get the following detailed configuration information. Click here to reveal more. Figure 49: IP Configuration On the top (see Figure 49), the “Host Name” and “DNS server” are what the computer is called when it is looking for a named resource.
  • Page 39 2) The “DHCP” and “Default Gateway” should list the product’s local port address (the device’s IP address; default 192.168.40.254). 3) The DNS server IP addresses should match the DNS server IP addresses set in the device. For Win NT and Win2000, go to “Start” ”Programs” ”Accessories” ”Command Prompt” to open the Command Prompt.

  • Page 40: Appendix A Specifications

    Appendix A Specifications Technical Specifications IEEE 802.3, IEEE 802.3u Standards CSMA/CD, PPPoE, PPP, PPTP Client, ARP, DHCP Client and Server, TCP/IP, UDP, Protocol ICMP, RIP1/RIP2, DNS Proxy, Dynamic DNS, SNTP Four 10/100 Mbps LAN ports (1 Uplink port shared) Ports 10/100 Mbps WAN port RJ-45 connector Connector...
  • Page 41 You can buy UTP Category 5 (Unshielded Twisted Pair) Ethernet cabling in pre-crimped lengths, or you can crimp your own. Crimping your own can result in faulty connections if the RJ-45 tips are not attached properly. Pre-crimped Category 5 cabling is available at most computer retail stores. The most reliable and commonly used type of Category 5 cabling used is UTP, or "unshielded twisted pair."...
  • Page 42 Figure 51 Diagram of Crossover Cables Diagram 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com Innovations in Home Living. (800)-321-2343...

  • Page 43: Appendix B Glossary Of Terms

    Appendix B Glossary of Terms Access Point (AP) A device that provides wireless LAN connectivity to wireless clients (stations). Adapter A device or card that connects a computer, printer, or other peripheral device to the network or to some other device. A wireless adapter connects a computer to the wireless LAN.
  • Page 44 Customer Premise Equipment: typically computers, printers, etc, that are connected to the gateway at the subscriber location. CPE can be provided by the subscriber or the cable service provider. Also called a client. Crossover Cable A crossover cable is a cable that is used to interconnect two computers by "crossing over" (reversing) their respective pin contacts.
  • Page 45 An Extended Service Set (ESS) is a set of two or more BSSs that form a single subnetwork. See also BSS. Ethernet The most widely used LAN type, also known as IEEE 802.3. The most common Ethernet networks are 10Base-T, which provide transmission speeds up to 10 Mbps, usually over unshielded, twisted-pair wire terminated with RJ-45 connectors.
  • Page 46 Internet A worldwide collection of interconnected networks using TCP/IP. Internet Protocol is a set of standards that enable different types of computers to communicate with one another and exchange data through the Internet. IP provides the appearance of a single, seamless communication system and makes the Internet a virtual network.
  • Page 47 Network Address Translation is an Internet standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic. NAT provides some security because the IP addresses of LAN computers are invisible on the Internet.
  • Page 48 Protocol A formal set of rules and conventions for exchanging data. Different computer types (for example PC, UNIX, or mainframe) can communicate if they support common protocols. Public IP Address The IP address assigned to the router or WAP by the service provider. A public IP address is visible to devices on the Internet.
  • Page 49 Subscriber A user who accesses television, data, or other services from a service provider. Subnet Mask A methodology that determines what the router will examine for the destination of an IP address. A router delivers packets using the network address. Switch On an Ethernet network, a switch filters frames based on the MAC address, in a manner similar to a bridge.
  • Page 50 A virtual private network is a private network that uses ‘‘virtual’’ connections (tunnels) routed over a public network (usually the Internet) to provide a secure and fast connection; usually to users working remotely at home or in small branch offices. A VPN connection provides security and performance similar to a dedicated link (for example, a leased line), but at much lower cost.