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Aztech IP100 User Manual

Voip business phone
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Aztech Systems
VoIP Business Phone
IP100 User Manual
Page 1 of 55
Version 1.0
April 3, 2007

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Summary of Contents for Aztech IP100

  • Page 1 Aztech Systems VoIP Business Phone IP100 User Manual Version 1.0 April 3, 2007 Page 1 of 55...
  • Page 2 These materials are provided "As Is" without warranty of any kind, either express or implied, relating to sale and/or use of Aztech products including liability or warranties relating for a particular purpose, consequential or incidental damages, merchantability, or infringement of any patent, copyright, or other intellectual property right.
  • Page 3 IP 100 User Manual Global Offices Headquarters: Fremont, CA 94538, USA Tel: (1)(510) 683 9800 Aztech Systems Ltd Fax: (1)(510) 683 9803 No. 31 Ubi Road 1, Aztech Building, Singapore 408694 Subsidiaries: Tel: (65) 6741-7211 Fax: (65) 6749-1198 Shiro Corporation Pte Ltd http://www.aztech.com/...

  • Page 4: Table Of Contents

    IP100 User Manual Contents Introduction................. 5 Phone Support……………………............5 Minimum Requirements (Optional)............. 5 Installation................6 Package Contents………………… ............6 Setup………………………………............6 Connection…………………………............ 7 Deployment Sample………………............8 Safety Note……………………………..........8 Physical Details ..............9 Keypad Description……………………..........9 Hardware Specification……………….

  • Page 5: Introduction

    IP100 User Manual Introduction IP100 is an advanced IP phone, allowing both business and residential customers experienced superb voice communications over IP network. Providing conveniences and functionalities of traditional phone, it perfectly converges the best of analog and IP phone features. This low cost, easy-to-use...

  • Page 6: Installation

    IP100 User Manual Installation Package Contents Make sure the following contents are included in the package: • One IP100 • One Footstand • One Power Adapter (DC 5V, max 2A) • Two CAT-5 UTP Straight Ethernet Network Cable (RJ-45) • One User Manual •...

  • Page 7: Connection

    (IP PBX / ADSL modem for instance), and connect the other end of the activated cable to the WAN port at the back of IP100; 2. Connect the LAN jack of the IP100 to your PC (this will be the administration computer) with Ethernet RJ-45 cable;...

  • Page 8: Deployment Sample

    IP100 User Manual Deployment Sample IP Phone uses the Voice over Internet Protocol (VoIP) for communications with other phones. Your phone is based upon industry standard VoIP and will work with Session Initiation Protocol (SIP) compliant VoIP networks. The diagram below provides an example of a VoIP network design with IP phones.

  • Page 9: Physical Details

    IP100 User Manual Physical Details Keypad Description Front panel of IP100 Figure 2-1: Front Indicators Item Name Function Recall Press to blindly transfer an active call. Displays a menu that provides access to a PhoneBook, Account config, phone settings, NET config, Firmware Menu Version, Save &...
  • Page 10 Press to clear digits one by one from the display or mute / un-mute the microphone during a call; Clear/Mute Press to return to the previous option during programming. Rear Panel of IP100 Figure 2-2: Rear Indicators Item Sign Function Power jack for connecting to the power adapter that comes with the package.

  • Page 11: Hardware Specification

    IP100 User Manual Hardware Specification Audio Codec Features • G.711 ( -law, -law) • G.726 (40K / 32K / 26K / 16K), G.729A/B • Voice Activity Detection (VAD) • Comfort Noise Generation (CNG) • Echo Cancellation • Jitter Provisioning Protocols •...
  • Page 12 IP100 User Manual Temperature • Operating: 0° to 40° Celsius 32° to 113° Fahrenheit • Non-Operating: -20° to 70° Celsius -13° to 158° Fahrenheit Humidity • Operating: 10% to 70% Relative Humidity (Non-Condensing) • Non-Operating: 10% to 90% Relative Humidity (Non-Condensing) Note: Specifications are subject to change without prior notice.

  • Page 13: Phone Configuration Guide

    IP100 User Manual Phone Configuration Guide When the IP100 is turned on the first time, you are required to configure the following settings first via the phone or via web. Configuring via IP100 During boot up, the phone allows you to set up or view the following: a.
  • Page 14 IP100 User Manual 3. Press ENTER and the display will shows the current setting account marked with “*” (DEFAULT* for instance); 4. Press ENTER, and use NAVIGATION to view the operation list (Add, Detail, Edit, Delete, Set current); 5. Go to the location ADD. Press ENTER to set current option and press ENTER to confirm, repeat these operations to set all the parameters.

  • Page 15: Phone Configuration Via Web

    IP100 User Manual NET Configuration To Configure WAN 1. In standby mode, press MENU and NAVIGATION to the location NET Config; 2. Press ENTER, use NAVIGATION to view the menu list (NET Config, DHCP, LAN, DNS Config); 3. Go to the location WAN Config, press ENTER, the display shows IP address;...
  • Page 16 IP100 User Manual 2. Enter default factory setting IP address: 10.0.0.99 in your administration computer address field and use the account: admin and password: epicrouter to access the IP Phone Administration web interface. Figure 1 Overall Status page Step 2. Click Step 1:Network Selection link to enter the next page:...
  • Page 17 IP100 User Manual DHCP Client: Allows the IP100 to obtain IP address, subnet mask, gateway and DNS server automatically from the DHCP server, if there is a DHCP server (such as a router) in your network. PPPoE Connection: Those ADSL and Cable Modem users please select this item for it is a protocol especially designed for them.
  • Page 18 IP100 User Manual -Server: Enter the IP address or Domain Name of the STUN Server. The default is 66.7.238.210. This field is applicable only if USE STUN is selected as the NAT traversal technique. -STUN Port: Enter the port number on which the STUN server listens for requests from the STUN Client on ATA.

  • Page 19: Aztech Auto-Provisioning

    Aztech IPX1050, there is no need to set parameters except the registrar address of Aztech IPX1050, and then you can use IP100 to place calls. Here is a diagram example for you to set up the connection:...

  • Page 20: Functions

    IP100 User Manual Functions Making and Answering Calls To Place a Call You can place a call by: • Dialing and lifting the handset immediately, or • Dial and connect the headset, press the headset key, or • Dial and press the speakerphone key.

  • Page 21: Handling Calls

    IP100 User Manual To Redial a Call • In standby mode, press the REDIAL to redial the last dialed number. To Mute / Unmute a Call • Mute the handset, headset or speakerphone by pressing MUTE. This prevents the person on the active call from hearing what you or someone else in the room is saying.
  • Page 22 IP100 User Manual 1. Press ENTER, and then press NAVIGATION to locate Call Transfer during an active call; 2. Press ENTER, and then press NAVIGATION to select Blind Trans / Attended Trans; 3. Press ENTER, dial the number you want to transfer the call to;...

  • Page 23: Phonebook

    IP100 User Manual 3. Press ENTER, and key in the second party’s phone number; 4. When the second party is connected, press HOLD to toggle between speaking to first party and second party. Phonebook Up to 50 records could be stored in each IP phone Phonebook. Each record can store up to 16 digits, and names of up to 10 characters.
  • Page 24 IP100 User Manual 1. Select Call Forwarding under Call Settings mode; 2. Press ENTER and NAVIGATION to select Unconditional / Busy / No answer; 3. Press ENTER and NAVIGATION to select Disable / Enable; 4. Press ENTER to confirm or key in extension number if you enable the option, then press ENTER to save.

  • Page 25: Call Logs

    IP100 User Manual To Set Intercom With this function, you can use one-way and press-to-answer voice connections using a dedicated pair of intercom on two phones that speed dial each other. Note: Intercom function depends on your IP PBX support.

  • Page 26: Understanding The Web User Interface

    IP100 User Manual Understanding the Web User Interface To access the web interface 1. Open your browser. 2. Enter default factory setting IP address: 10.0.0.99 in administration computer address field and use the account: admin and password: epicrouter to access the IP Phone Administration web interface The IP Phone Web Interface is divided into three sections –...

  • Page 27: The Basic Web Interface

    IP100 User Manual The Basic Web Interface The Basic Web Interface contains two parts, the Status and Configurations. Click one link on left pane to view the certain page. Overall Status Shows you the software module versions, the registration status and the network connections status.
  • Page 28 IP100 User Manual Figure 8 DHCP Client Status page PPP Status The PPP Status page shows the status of each PPP (Point-to-Point Protocol) session for each PPP interface. Figure 9 PPP Status page Connection Name: This is user defined. User defined connections for PPP can be created in PPP Configuration page.
  • Page 29 IP100 User Manual TCP Status These fields show you the TCP (Transfer Control Protocol) status. You are allowed to reset the counters by clicking Reset Counters. Figure 10 TCP Status page General: Total Packets, Data Packets, Data Bytes, Out of Order Packets, Out of Order Bytes Discarded Packets: Bad Checksum, Bad Offset Header, Too Short Connections: Initiated, Accepted, Established, Closed.
  • Page 30 IP100 User Manual Figure 12 WAN Configurations page Bridge: Enable to connect the LAN to the WAN (bridge the two connections). This is available in Bridge Mode only. Default is Disabled. IGMP: IGMP (Internet Group Management Protocol) relay/proxy specification andenvironment, default is Disabled. IGMP is available in all modes and all encapsulations.
  • Page 31 IP100 User Manual • Password: Enter the PPP password (provided by the ISP). The Password is not needed to delete or modify the account. The Password can be up to 127 characters. • Service Name: The Service Name of the PPP session is required by some ISPs. If the ISP does not provide the Service Name, please leave it blank.
  • Page 32 IP100 User Manual Figure 13 LAN & DHCP Configuration page LAN IP Address & Subnet Mask: The LAN IP Address is what the computer uses to identify and communicate with the HNP Router (this is the address you enter in the address bar of Internet Explorer to access these pages).
  • Page 33 IP100 User Manual • Lease time: The Lease time is the amount of time a network user will be allowed to connect with DHCP server. If all fields are 0, the allocated IP addresses will be effective forever. Ranges for Lease Time fields: Days 0-36500, Hours 0-23, Minutes 0-59, Seconds 0-59, default value is 1 days 0 hours 0 minutes 0 seconds.
  • Page 34 IP100 User Manual Figure 15 Port Forwarding Configuration page ID: This is the ID number corresponding to the Virtual Server configuration. Start Port: This field allows you to enter the port number of the Public Network (WAN or external network). If you are entering a range of ports, this is the first port.
  • Page 35 IP100 User Manual Type: Enter the hexadecimal number for the Ethernet type field in Ethernet_II packets. For example, 0800 is for IP protocol. The Type must consist of 4 hexadecimal characters. Modify: Click to modify the Bridge filtering you set.
  • Page 36 IP100 User Manual Save Configuration: Clicking this will link the user to the Save Settings / Reboot page. Dynamic DNS Configuration Dynamic DNS (DDNS) is a service that facilitates outside Internet access to a LAN host even when the host s dynamically assigned IP address changes frequently, this makes it possible for other sites on the Internet to establish connections to the IP phone without needing to track the IP address.

  • Page 37: The Advanced Web Interface

    IP100 User Manual Figure 19 Save Settings / Reboot page Save & Reboot: Click this button to save settings and reboot the IP Phone. Reboot Only: Click this button to reboot the IP Phone without saving settings. The Advanced Web Interface The Advanced Web Interface contains two parts, the VoIP and Admin Privilege.
  • Page 38 IP100 User Manual Figure 21 IP Phone Configuration page Service Provider To Use: Select the service provider to work with the ATA for the selected line. Note: When a different service provider is chosen from the drop-down list, the Login Account To Use drop-down list is updated to reflect the login details available and configured for the selected service provider.
  • Page 39 IP100 User Manual New Service Provider: Enter the name of the service provider to be added if the Service Provider List field is blank, or a new string to rename the service provider displayed in the Service Provider List field.
  • Page 40 IP100 User Manual Figure 23 User Profile Configuration page Service Provider Name: This field displays the service provider for which the login information is being configured. The service provider is selected on the IP Phone Configuration page. User Profile List: Select the login account to be configured. When a login account is selected from this drop-down list, the respective parameters are automatically displayed.
  • Page 41 IP100 User Manual Save Settings: Click this link to go to the Save Settings / Reboot page. On the Save Settings / Reboot page, click Save & Reboot to permanently save the settings to system flash memory and to reinitialize the system to the new settings.
  • Page 42 IP100 User Manual Figure 25 Ring & Tone Configuration page General Parameters This page configures system-level parameters not related to the selected line. This has four sections: SIP Device, NAT Traversal, Special Service, and Codec Preference. Page 42 of 55...
  • Page 43 IP100 User Manual Figure 26 General Parameters Continuation page SIP Device: This section configures the following information: • Local SIP Port: Enter the local SIP Port number on which ATA should listen for messages. The range is 1 to 65535. The default port is 5060.

  • Page 44: Address Book

    IP100 User Manual codec when a message indication for an incoming call is received from the remote end with codec preference information. • G711U: Select the priority 1 through 7 to be assigned to the G711U codec, or NONE if the G711U codec is not to be used.
  • Page 45 IP100 User Manual Address Book Table: This table displays the current address book. Edit Address Book: User this portion to add a new entry or delete or edit an existing entry. • Display Name: Enter the Display Name for this address book entry.
  • Page 46 IP100 User Manual Figure 28 Route Table page Route Table: This table displays the current route table. System Default Gateway Configuration: This portion provides four options: • None Allows you to choose to have no Default Gateway in the IP-PBX •...
  • Page 47 IP100 User Manual Bridge MAC Table Network bridges operate at the physical network layer. The purpose of a bridge is to connect two or more networks and enable packet sharing between them. Bridges are different from routers because they forward packets based on physical addresses, whereas routers use IP address to forward packets.
  • Page 48 IP100 User Manual SNTP Configuration Simple Network Time Protocol is a efficient method of obtaining the time from a Time Server. Figure 31 SNTP Configuration page Time Zone: This specifies the time zone (geographical location). Daylight Saving Time: You can select yes to activate Daylight Savings Time.
  • Page 49 IP100 User Manual Figure 32 Miscellaneous Configuration page HTTP Server Access: This field allows you to configure where these Web pages can be accessed from. • All: When this field is checked, it allows both WAN and LAN access to the Web pages.
  • Page 50 IP100 User Manual Figure 33 Admin Username/Password Configuration page The Admin password is same as the FTP password, so it must have at least 8-characters for the FTP to work. The Admin password can be up to 65 characters (excluding ‘&’).
  • Page 51 IP100 User Manual Save / Reboot Allows you to save the settings and reboot your IP phone or reboot your IP phone without saving settings by clicking the corresponding buttons. Figure 37 Save Settings / Reboot page Save & Reboot: Click this button to save settings and reboot the IP Phone.

  • Page 52: Troubleshooting

    IP100 User Manual Troubleshooting If your IP phone does not operate as you expect, check the following points before reporting a fault to your phone services manager: 1) No dial tone • Check that the IP phone is plugged in to the IP network;...
  • Page 53 IP100 User Manual 7) Cannot change the phone configuration. • You must unlock the network configuration options before you can configure them. Page 53 of 55...

  • Page 54: Glossary Of Terms

    IP100 User Manual Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance.
  • Page 55 IP100 User Manual STUN Simple Traversal of UDP over NATs, is a network protocol allowing clients behind NAT (or multiple NATs) to find out its public address, the type of NAT it is behind and the internet side port associated by the NAT with a particular local port.

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