Page 1 ® UPER SUPER 370DDE SUPER 370SDA USER’S MANUAL Revision 1.1...
Page 2 The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates.
Page 3: About This Manual
Chapter 2 begins with instructions on handling static-sensitive devices. Read this chapter when you want to install the processors, SDRAM memory modules for the 370DDE or DDR RAM memory modules for the 370SDA, and mounting the mainboard in the chassis. Also refer to this chapter when you...
Page 4: Table Of Contents
Contacting Supermicro ................1-2 SUPER 370DDE Section .................. 1-3 SUPER 370DDE Image ................1-4 SUPER 370DDE Layout ................1-5 SUPER 370DDE Quick Reference ............1-6 SUPER 370DDE Features ................ 1-7 SUPER 370SDA Section ................. 1-9 SUPER 370SDA Image ................1-10 SUPER 370SDA Layout ................
Page 5 Front Side Bus Speed ................2-12 CMOS Clear ..................... 2-13 Wake-On-Ring ..................2-13 Keyboard Wake-Up ................. 2-14 Onboard Speaker Enabled/Disabled (370DDE) ........2-14 Onboard IDE RAID (370DDE) ..............2-14 Parallel Port, ACR, Floppy/Hard Disk Drive and AGP Connections ..2-15 Parallel Port Connector ................. 2-16 Floppy Connector ...................
Page 6 PCI/PnPSetup ....................4-17 Power Management ..................4-19 Boot-up Devices .................... 4-22 Security Setup ....................4-24 Exit Setup ....................... 4-26 Chapter 5: Fast Trak100 RAID Card (370DDE) Introduction ....................... 5-1 Getting Started ....................5-3 Using FASTBUILD Configuration Utility ........... 5-11 Installing Drivers .................... 5-24 Using FASTCHECK Monitoring Utility ............
Page 7: Chapter 1: Introduction
Chapter 1: Introduction Chapter 1 Introduction Overview Checklist Congratulations on purchasing your computer motherboard from an ac- knowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance.
Page 8: Contacting Supermicro
UPER 370DDE/370SDA User's Manual CONTACTING SUPERMICRO Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 E-mail: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Web site: www.supermicro.com European Office Address: Super Micro Computer B.V.
Page 9 Chapter 1: Introduction 370DDE SECTION...
Page 10: Super 370Dde Section
UPER 370DDE/370SDA User's Manual SUPER 370DDE Figure 1-1. SUPER 370DDE Image...
Page 11: Super 370Dde Layout
Chapter 1: Introduction Figure 1-2. SUPER 370DDE Layout (not drawn to scale) 11.2" MOUSE 370 FCPGA/PPGA USB1 Processor CLK BUF2 Parallel Port CLK BUF1 370 FCPGA/PPGA Processor VT8633 11.6" SDRM Slots AGP PRO PCI 1 PCI 2 PCI 3 VT8233...
Page 12 UPER 370DDE/370SDA User's Manual 370DDE Quick Reference Jumpers Description Default Setting JBAT1 CMOS Clear Pins 1-2 (Normal) JPWAKE Keyboard Wake-Up Pins1-2 (Disabled) JP4, JP5 CPU Speeds (See Page 2- for details) Onboard IDE RAID (J17 Default 2-3) Onboard PCI 5...
Page 13 Chapter 1: Introduction Features of the 370DDE Motherboard ® ® • Dual Intel 370-pin Pentium III FCPGA 500 MHz-1 GHz processors at 133/100/66 MHz CPU Front Side Bus speeds M e m o r y • Four PC133 SDRAM DIMM sockets support up to 4 GB SDRAM Chipset •...
Page 14 • Multiple FSB clock frequency selections (set in BIOS) CD Utilities • BIOS flash upgrade utility (awdflash.exe) • Drivers for the VIA Apollo Pro 266 chipset Dimensions • *SUPER 370DDE - ATX: 11.6" x 11.2" (294.64 mm x 284.48 mm)
Page 15 Chapter 1: Introduction 370SDA SECTION...
Page 16: Super 370Sda Section
UPER 370DDE/370SDA User's Manual SUPER 370SDA Figure 1-1. SUPER 370SDA Image 1-10...
Page 17 Chapter 1: Introduction Figure 1-2. SUPER 370SDA Layout (not drawn to scale) 11.2" MOUSE Intel P III USB1 Celeron PPGA/FCPGA CLOCK B U F F E R Parallel Port VT8633 11.6" DDR Slots AGP PRO PCI 1 PCI 2 PCI 3 VT8233 PCI 4 PCI 5...
Page 18 UPER 370DDE/370SDA User's Manual 370SDA Quick Reference Jumpers Description Default Setting JBT1 CMOS Clear Pins 1-2 (Normal) JPWAKE Keyboard Wake-Up Pins1-2 (Disabled) JP4-JP5 Memory Bus Speed (see table below) AUTO 100M 133M OPEN OPEN OPEN Connectors Description COM1/COM2 COM1/COM2 Serial Port Connectors...
Page 19 Chapter 1: Introduction Features of the 370SDA Motherboard ® ® ® • Single Intel 370-pin Pentium III/Celeron PPGA/FCPGA 500 MHz-1 GHz processors at 133/100/66 MHz CPU Front Side Bus speeds M e m o r y • Three PC1600 (200 MHz)/PC2100 (266 MHz) DDR RAM DIMM sockets support up to 3 GB DDR RAM Chipset •...
Page 20 UPER 370DDE/370SDA User's Manual ACPI/PC 98 Features • Microsoft OnNow • Real-time clock wake-up alarm • Main switch override mechanism • External modem ring-on Onboard I/O • 2 IDE bus master interfaces support UDMA/100 • 1 floppy port interface (up to 2.88 MB) •...
Page 21: General Section
Chapter 1: Introduction GENERAL SECTION 1-15...
Page 22 UPER 370DDE/370SDA User's Manual Pentium III FCPGA/PPGA 133/100/66 MHz Host Bus 266 MHz Memory VT8633 Memory Bus DDR Vlink GCLK 3D Graphics MCLK Host North Controller Clock Buffer AGP Bus 552BGA HCLK/PCLK Clock Generator SMBus PCI Slots Power Plane & Peripheral Control...
Page 23: Chipset Overview
Chapter 1: Introduction Chipset Overview The VIA Apollo Pro266 chipset is a high performance, cost-effective and energy efficient chipset for the implementation of AGP/V-Link/PCI/LPC com- puter systems based on 64-bit, 370 Pentium III (66 MHz/100MHz/133MHz), processors. VIA's Apollo Pro266 chipset consists of two major components: the VT8633 V-Link Memory Host System Controller(-North-bridge) and the VT8233 V- Link Client PCI/LPC Controller (-South-bridge).
Page 24: Special Features
UPER 370DDE/370SDA User's Manual Special Features Advanced Communications Riser Card (ACR) The ACR (Advanced Communications Riser Card), combining several existing communications buses with new and advanced communications buses, provides low-cost, high-performance communications solutions to the industry. The ACR Specification supports modem, audio, Local Area Network (LAN), and Digital Subscriber Line (DSL).
Page 25: Acpi/Pc 98 Features
Chapter 1: Introduction CPU Fan Auto-Off in Sleep Mode The CPU fan activates when the power is turned on. It can be turned off when the CPU is in sleep mode. When in sleep mode, the CPU will not run at full power, thereby generating less heat.
Page 26 UPER 370DDE/370SDA User's Manual In addition to enabling operating system-directed power management, ACPI provides a generic system event mechanism for Plug and Play and an oper- ating system-independent interface for configuration control. ACPI lever- ages the Plug and Play BIOS data structures while providing a processor architecture-independent implementation that is compatible with both Win- dows 98, Windows NT, and Windows 2000.
Page 27: Power Supply
It is even more important for processors that have high CPU clock rates of 300 MHz and above. The SUPER 370DDE accommodates ATX power supplies. Although most power supplies generally meet the specifications required by the CPU, some are inadequate.
Page 28: Super I/O
UPER 370DDE/370SDA User's Manual Super I/O The functions of the disk drive adapter for the Super I/O chip include a floppy disk drive controller that is compatible with industry standard 82077/ 765, a data separator, write pre-compensation circuitry, decode logic, data rate selection, a clock generator, drive interface control logic and interrupt and DMA logic.
Page 29: Chapter 2: Installation
Chapter 2: Installation Chapter 2 Installation 2-1Static-Sensitive Devices ElectroStatic Discharge (ESD) can damage electronic components. To pre- vent damage to your system board, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD.
Page 30: Processor Installation
UPER 370DDE/370SDA User's Manual Processor Installation When handling the processor package, avoid placing direct pressure on the label area of the fan. The following pages cover the installation procedures. You should install the processor in the motherboard first, then install the motherboard in the chassis, then the memory and add-on cards, and finally the cables and drivers.
Page 31: Mounting The Motherboard In The Chassis
Chapter 2: Installation Pin 1 Lever Notched Corner Processor (installed) Figure 2-1. FCPGA Socket: Empty and with Processor Installed Mounting the Motherboard in the Chassis All motherboards have standard mounting holes to fit different types of chassis. Chassis may include a variety of mounting fasteners made of metal or plastic.
Page 32: Installing Dimms
DIMM incorrectly. Gently press down on the memory module until it snaps into place. For the 370DDE, four PC 133 SDRAM DIMM sockets support up to 4GB of PC133 unbuffered, registered SDRAM. ECC type memory is supported. PC133 and PC100 memory are both fully supported at their respective speeds.
Page 33: Port/Front Control Panel Connector Locations
The I/O ports are color coded in conformance with the PC99 specification to make setting up your system easier. See Figure 2-3 below for the colors and locations of the various I/O ports. 370DDE & 370SDA Mouse(Green) USBPorts Parallel Port (Burgundy)
Page 34 UPER 370DDE/370SDA User's Manual Front Control Panel JF1 and JF2 contain header pins for various front control panel connec- tors. See Figure 2-4 for the pin definitions of the speaker, keyboard lock, hard drive LED, power on, reset button headers and Infrared connector.
Page 35: Connecting Cables
AT X Pow er Supply 24-pin Connector Pin Definitions (AT X POW ER) The primary power supply connec- Pin Number Definition Pin Number Definition +3.3V +3.3V tor on the 370DDE meets the SSI +3.3V -12V (Superset ATX) 24-pin specifica- PS_ON# tions; however, it also supports an ATX 20-pin connector.
Page 36: Reset
UPER 370DDE/370SDA User's Manual PW_ON Connector Table 2-3 PW_ON Connector Pin Definitions The PW_ON connectors are lo- cated on pins 9 & 10 of JF1. mentarily contacting both pins will P in N umbe r D efinition power on/off the system.
Page 37: Speaker Connector (370Dde)
Chapter 2: Installation Speaker Connector T a b le 2 -7 (370DDE) S p e a k e r C o n n e c to r P in D e fin itio n s (J F 2 ) P in...
Page 38: Serial Ports
UPER 370DDE/370SDA User's Manual Serial Ports Table 2-10 Two connectors, for the COM1 Serial Port Pin Definition and COM2 serial ports, are provided on your board. See Pin Number Definition Pin Number Definition D C D D S R Table 2-10 for pin definitions for...
Page 39: Fan Headers
Chapter 2: Installation Table 2-13 Fan Headers* Fan Header Pin Definitions The CPU, chassis and thermal Number Definition control fan headers are desig- Ground (black) +12V (red) nated CPU FAN1, CPU FAN2, Over- Tachometer heat FAN and Chassis FAN. * Caution: These fan headers Refer to Table 2-13 for pin defini- are DC power.
Page 40: Jumper Settings
UPER 370DDE/370SDA User's Manual Jumper Settings Explanation of Jumpers C o n n e c t o r Pins To modify the operation of the moth- erboard, jumpers can be used to choose between optional settings. J u m p e r...
Page 41: Cmos Clear
Chapter 2: Installation CMOS Clear T a b le 2 -1 7 C M O S C le a r J u m p e r S e ttin g s Refer to Table 2-17 for instruc- (J B A T 1 ) tions on how to clear CMOS.
Page 42: Keyboard Wake-Up
UPER 370DDE/370SDA User's Manual Keyboard Wake-Up T a b le 2 -1 9 The JPWAKE jumper (JP2) is used K e yb o a rd W ak e -U p J u m p e r S e tting s...
Page 43: Parallel Port, Acr, Floppy/Hard Disk Drive And Agp Connections
Chapter 2: Installation Parallel Port, ACR, AGP and Floppy/Hard Disk Drive Connections Note the following when connecting the floppy and hard disk drive cables. • The floppy disk drive cable has seven twisted wires. • A red mark on a wire typically designates the location of pin 1. •...
Page 44: Parallel Port Connector
UPER 370DDE/370SDA User's Manual T a b le 2 -2 2 P a ra lle l (P rin te r) P o rt P in D e fin itio n s (J 1 6 ) Parallel Port Connector P in N um ber...
Page 45: Agp Pro Slot
Chapter 2: Installation AGP Pro/4xAGP Slot The AGP Pro slot is backward compatible with AGP and 4xAGP graphics cards, which have fewer pins than AGP Pro cards. Because of this, care must be taken when installing a graphics card into this slot, as doing so incorrectly can damage your motherboard.
Page 46: Installing Software Drivers
UPER 370DDE/370SDA User's Manual Installing Software Drivers After all the hardware has been installed you must install the software drivers. The necessary drivers are all included on the Supermicro CD that came packaged with your motherboard. After inserting this CD into your CDROM drive, the display shown in Figure 2-5 should appear.
Page 47: Chapter 3: Troubleshooting
Chapter 3: Troubleshooting Chapter 3 Troubleshooting Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the "Technical Support Procedures" and/or "Returning Merchandise for Service" section(s) in this chapter.
Page 48: Memory Errors
UPER 370DDE/370SDA User's Manual NOTE If you are a system integrator, VAR or OEM, a POST diagnos- tics card is recommended. For I/O port 80h codes, refer to App. B. Memory Errors 1. Make sure the DIMM modules are properly and fully installed for the amount of memory desired.
Page 49: Frequently Asked Questions
What are the various types of memory that the 370DDE motherboard can support? Answer: The 370DDE has four 168-pin DIMM slots that support up to 4 GB of unbuffered 3.3V SDRAM. ECC memory is also supported. Please refer to Chapter 2 for additional information.
Page 50 UPER 370DDE/370SDA User's Manual Answer: If the system does not have video after flashing your new BIOS, it indicates that the flashing procedure failed. To remedy this, first clear CMOS per the instructions in this manual and retry the BIOS flashing proce- dure.
Page 51: Returning Merchandise For Service
Chapter 3: Troubleshooting 370DSA PCI 1 shares one IRQ with PCI 5 and AGP PCI 2 has a dedicated IRQ (no sharing) PCI 3 has a dedicated IRQ (no sharing) PCI 4 shares one IRQ with USB Question: I installed my microphone correctly but I can't record any sound.
Page 52: Super 370Dde User's Manual
UPER 370DDE/370SDA User's Manual Notes...
Page 53: Chapter 4: Bios
Chapter 4 BIOS Introduction This chapter describes the Award BIOS for the 370DDE. The Award ROM BIOS is stored in a Flash chip and can be easily upgraded using a floppy disk-based program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.
Page 54: Running Setup
UPER 370DDE/370SDA User's Manual Running Setup *Optimal default settings are in bold text unless otherwise noted. The BIOS setup options described in this section are selected by choos- ing the appropriate text from the Main BIOS Setup screen. All displayed text is described in this section, although the screen display is often all you need to understand how to set the options (see on next page).
Page 55: Main Bios Setup Menu
Chapter 4: Award BIOS Main BIOS Setup Menu Main Setup Features [Date/Time] Set the system date and time. Key in the correct information in the fields when the options of "Month, DD, YYYY" and "HH:MM:SS" appear in the screen. Press the <Enter> key to save the data. [Drive A/Drive B] These options allow the user to set the type of floppy disk drive installed in the system.
Page 56 UPER 370DDE/370SDA User's Manual [IDE HDD Auto-Detection] Press the <Enter> key to activate the function of "IDE HDD Auto-Detection" to detect automatically the status of the IDE HDD installed in the system, such as the sizes of the hard drives.
Page 57 Chapter 4: Award BIOS [IDE Primary Master UDMA / IDE Primary Slave UDMA / IDE Secondary Master UDMA / IDE Secondary Slave UDMA] This option is available only when your IDE hard drive supports Ultra DMA/33 and the operating environment also includes a DMA drive (Windows 95 OSR2 or a third-party IDE bus master driver).
Page 58: Advanced Bios Setup
UPER 370DDE/370SDA User's Manual Advanced BIOS Setup Choose Advanced BIOS Setup from the Award BIOS Setup Utility main menu with the Left/Right arrow keys. You should see the following display. Select one of the items in the left frame of the screen to go to the sub screen for that item.
Page 59 Chapter 4: Award BIOS [Auto Detect DIMM/PCI CLK] If enabled, this feature will allow the BIOS automatically to detect the status of the DIMM/PCI clock. The settings are "Enabled" and "Disabled." The default setting is "Enabled." [Init Display First] This option allows the user to determine which device will be first displayed when the sytem boots up -- whether it is the device installed in the PCI slot or the device intalled in the AGP slot.
Page 60: Advanced Chipset Features
UPER 370DDE/370SDA User's Manual [Typematic Rate (Chars/Sec)] If enabled, the option allows the user to set the number of times a key stroke repeats itself in a second when the key is held down. The settings are: "6", "8", "10", "12", "15", "20", "24", and "30." The default setting is "6."...
Page 61 Chapter 4: Award BIOS This section documents the functionality that the AwardBIOS provides the user in configuring the system based upon the special features offered by the VIA Apollo 266 chipset. The VIA Apollo 266 chipset manages the operations of major components of the board, such as the bus speed of the CPU, the access to the memory and the communication between the PCI slots and the CPU.
Page 62 UPER 370DDE/370SDA User's Manual [Video BIOS Cacheable] If enabled, the Video BIOS information stored in the BIOS ROM (Read Only Memory) chip will be written and temporarily stored in the "cacheable" section of the memory to provide faster access to the information. The settings are: "Enabled"...
Page 63: Integrated Peripherals
Chapter 4: Award BIOS [On-Chip AC97 Modem] If enabled, this option allows the user to activate the BIOS support of On- Chip MC 97 Modem. The settings are: "Disabled" and "Enabled." The default setting is "Disabled." [On-Chip LAN Controller] If enabled, this option allows the user to activate the BIOS support of On- Chip LAN Controller.
Page 64 UPER 370DDE/370SDA User's Manual When the item "Integrated Peripherals" is highlighted, hit the <Enter> key to activate the following sub-menu screen. When the above menu appears, select the items and hit the <Enter> key to display the options. [Onboard FDC controller] Select "Enabled", if your system has a floppy disk controller (FDC) installed...
Page 65 Chapter 4: Award BIOS [IR Transmission Delay] If "Enabled", the transmssion of IR (Infra-Red) Signals will be delayed. settings are "Enabled" and "Disabled." The default setting is "Enabled." [UR2 Duplex Mode] The option set the mode for the UR2 Duplex Mode. The settings are "Full" and "Half."...
Page 66 UPER 370DDE/370SDA User's Manual [Midi Port Address] This option allows the user to set the Midi Port address. The settings are "Disabled", "330", "300", and "290." The default setting is "330." [Midi Port IRQ] This option allows the user to set the Midi Port IRQ.
Page 67: Hardware Monitors
Chapter 4: Award BIOS 4-4.4 Hardware Monitors When the item "Hardware Monitors" is highlighted, hit the <Enter> key to activate the sub-menu of "Hardware Monitors". The "Hardware Monitors" sub-menu screen is shown below: [CPU Warning Temperatures] This item allows the user to set the CPU temperature threshold. When the CPU temperature reaches the threshold temperature set by the user, the alarm will be set off and a warning message will be displayed on the screen.
Page 68: Processor Features
UPER 370DDE/370SDA User's Manual 4-4.5 Processor Features When the item "Processor Features" is highlighted, hit the <Enter> key to activate the sub-menu of "Processor Features" listed below: [CPU L1 & L2 Cache] Set this option to "Enable" to activate the function of CPU L1 and L2 cache.
Page 69 Chapter 4: Award BIOS [CPU L2 Cache ECC Check] Set this option to "Enable" to activate the function of CPU L2 CacheECC Checking. The settings are "Disabled" and "Enabled." The default setting is "Enabled." [CPU Clock Ratio] This option allows the user to set the CPU Clock Ratio. The settings are "x3", "x3.5", "x4","x4.5", "x5", "x5.5","x6", and "x6.5."...
Page 70 UPER 370DDE/370SDA User's Manual [Resources Controlled By] The Award BIOS can automatically configure all the boot devices and all Plug and Play compatible devices. However, if this item is set to "Auto (ESCD)", the user is not able to set the IRQ DMA and memory address, since the Award BIOS will automatically assign the values to these fields.
Page 71: Power Management
Chapter 4: Award BIOS Power Management When the Item "Power" is highlighted on the main menu bar, hit the <Enter> key to activate the following screen: [ACPI Function] This item allows you to enable and disable the function of Advanced Configuration and Power Management.
Page 72 UPER 370DDE/370SDA User's Manual [Wake-Up by PME] If "Enabled", the user is able to "wake up" the system by the Power Management Event. The settings are "Enabled" and "Disabled." The default setting is "Disabled." [Modem Ring Resume] Select "Enabled" to allow the BIOS to activate the function of Modem Ring Resume.
Page 73 Chapter 4: Award BIOS [Modem Use IRQ] This item allows the AwardBIOS to assign the IRQ to be used by the Modem. The settings are: "NA", "3", "4", "5", "7", "9", "10", and "11." The default setting is "3." [Soft-off by PWR-BTTN] This item determines the system's "Soft-off"...
Page 74: Boot-Up Devices
UPER 370DDE/370SDA User's Manual Boot-up Devices When the Item "Boot" is highlighted on the main menu bar, hit the <Enter> key to activate the following screen: Award BIOS attempts to load the operating system from devices specified by the users in a user-specified sequence.
Page 75 Chapter 4: Award BIOS [Boot Other Device] If enabled, this option enables the BIOS to load the OS from another device rather than the ones that have been specified as the first, second, and third boot up devices. The settings are "Enabled" and "Disabled." The default setting is "Enabled."...
Page 76: Security Setup
UPER 370DDE/370SDA User's Manual Security Setup When the Item "Security" is highlighted on the main menu bar, hit the <Enter> key to activate the following screen: [Set Supervisor's Password] When the item "Set Supervisor Password" is highlighted on the above screen, hit the <Enter> key to activate the following screen.
Page 77 Chapter 4: Award BIOS [Set User's Password] When the item "Set User's Password" is highlighted on the Security Main Menu, hit the <Enter> key to activate the following screen. When prompted, type in User's password in the dialogue box to set or to change the User's Password.
Page 78: Exit Setup
UPER 370DDE/370SDA User's Manual Exit Setup Select "Exit" from the Main Menu bar and hit the <Enter> key to activate the following screen: When the item "Save & Exit" is highlighted, hit the <Enter> key to activate the following sub-screen.
Page 79: Exit Without Saving
Chapter 4: Award BIOS [Exit without Saving] If you highlight the letter "Y" and press <Enter> when the above "Exit without Saving" screen appears, all the changes you've made in the CMOS will not be saved when you exit the CMOS Setup. Your system should then continue with the boot-up procedure.
Page 80: Load Optimal Defaults
UPER 370DDE/370SDA User's Manual [Load Optimal Defaults] When the dialogue box appears in the above screen, press the key "Y" to load the default values for the optimal system performance. The settings are "Yes" and "No." The default setting is "No."...
Page 81: Introduction
Chapter 5 RAID IDE Card Introduction to the FastTrak 100 RAID The 370DDE contains a Promise Technology FastTrak100 RAID installed onboard. Promise designed the FastTrak100 to provide a cost-effective, high performance RAID card that adds performance and/or reliability to PC desktops and/or servers using Ultra ATA/100, Ultra ATA/66, or EIDE drives.
Page 82 UPER 370DDE/370SDA User's Manual Keys Features and Benefits The following information offers an overview of the major features of your new Promise FastTrak100. It is divided into two areas: Advanced Hardware Design, and Compatibility. Advanced Hardware Design Features Benefits Supports data striping (RAID 0), mirroring...
Page 83: 5-2 Getting Started
Chapter 5: The FastTrak 100 RIAD Card (370DDE) 5-2 Getting Started This section is designed to get you started for installation of your FastTrak100. Unpacking Your FastTrak100 When you receive the FastTrak100, the package should contain the items listed below: FastTrak100 Ultra ATA/100 RAID Card ·...
Page 84 UPER 370DDE/370SDA User's Manual Figure 1 Figure 1 Installing The Hard Drives WARNING: If you wish to include your current bootable drive using the Windows NT 4.x or Windows 2000 operating system as part of a bootable Mirrored (RAID 1) array on your FastTrak100, do NOT connect the hard drive to the FastTrak100 controller yet.
Page 85 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Jumper Settings Jumper Settings # of Drives IDE Channel 1 IDE Channel 2 ---- M & S M & S M & S 3. Install the hard drives into the hard drive bays of your system, including the power cables.
Page 86: Checking Cmos Settings
UPER 370DDE/370SDA User's Manual Checking CMOS Settings No changes are necessary in the Mainboard CMOS Setup for re- sources or drive types. Since FastTrak100 is a PCI Plug-n-Play (PnP) device, the Interrupt and Port address resources are automatically assigned by the Mainboard’s PCI PnP BIOS.
Page 87 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Creating Your Disk Array You will now use the onboard FastBuild BIOS utility to create your array using the attached drives. There are three different scenarios in creating this array. You can create an array for performance, you can...
Page 88 UPER 370DDE/370SDA User's Manual FastBuild (tm) Utility 1.xx (c) 1995-2000 Promise Technology, Inc. [Auto Setup Options Menu] Optimize Array for: Performance Typical Application usage: A/V Editing [ Auto Setup Configuration ] Mode......Stripe Drives used in Array ..2 Array Disk Capacity ... 16126 [ Keys Available ] [↑] Up [↓] Down [←, →, Space] Change Option [ESC] Exit...
Page 89 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Creating a Security Array With New Drives NOTE: FastTrak100 permits only two drives to be used for a single Mirrored array in Auto Setup. If more drives are physically attached to the card, the Mirroring option will not be available at all in Auto Setup.
Page 90 UPER 370DDE/370SDA User's Manual WARNING: Backup any necessary data before proceeding. Failure to follow this accepted PC practice could result in data loss. WARNING: If you wish to include your current bootable drive using the Windows NT 4.x or Windows 2000 operating system as part of a bootable Mirrored (RAID 1) array on your FastTrak100, do NOT con- nect the hard drive to the FastTrak100 controller yet.
Page 91: 5-3 Using Fastbuild™ Configuration Utility
Chapter 5: The FastTrak 100 RIAD Card (370DDE) 6. Select “Y” to continue. If you choose “N” , you will be returned to step 1. 7. Once complete, the following screen will appear confirming that your Security array has been created. Press any key to reboot the system Array has been created.
Page 92: Using The Main Menu
UPER 370DDE/370SDA User's Manual FastTrak100 (tm) BIOS Version 1.xx (Build xxxx) (c) 1995-2000 Promise Technology, Inc. All Rights Reserved. MODE SIZE TRACK-MAPPING STATUS 2+0 Stripe 16126M 611/128/32 Functional Press <Ctrl-F> to enter FastBuild (tm) Utility..The array status consists of three possible conditions: Functional, Critical, Offline .
Page 93: Creating Arrays Automatically
Chapter 5: The FastTrak 100 RIAD Card (370DDE) To create a new array, automatically, follow the steps under “Creating Arrays Automatically” in the following section. Promise recommends this option for most users. To manually create an array or define an array as bootable, follow the steps under “Manually Creating Arrays”...
Page 94 UPER 370DDE/370SDA User's Manual Performance (RAID 0 Striping) Supports the maximum performance. The storage capacity equals the number of drives times the capacity of the smallest drive in the disk array. NOTE: FastTrak100 permits striped arrays using 1, 2, 3, or 4 drives attached in Auto Setup mode.
Page 95: Viewing Drive Assignments
Chapter 5: The FastTrak 100 RIAD Card (370DDE) Creating Multiple Disk Arrays 1. If you plan to create multiple arrays, attach only the drives neces- sary to create the first disk array and complete the <1> Auto Setup. 2. Install the additional drives needed for the second array and again use the <1>...
Page 96: Raid Levels
UPER 370DDE/370SDA User's Manual NOTE: For most installations, Promise recommends the <1> Auto Setup for easy disk array creation. FastBuild (tm) Utility 1.xx (c) 1995-2000 Promise Technology, Inc. [Define Array Menu] Array No RAID Mode Total Drv Capacity(MB) Status Array 1...
Page 97 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Selecting Stripe Block For RAID 0 Striped arrays only, you may manually select the “stripe block size.” Use the Spacebar to scroll through choices progressing as follows (1, 2, 4, 8 , 16 . . . 1024).
Page 98 UPER 370DDE/370SDA User's Manual 2. Press “N” for the Create Only option. 3. A window will appear almost immediately confirming that your Security array has been created. Press any key to reboot the system Array has been created. <Press Any Key to Reboot>...
Page 99 Chapter 5: The FastTrak 100 RIAD Card (370DDE) 3. Use the arrow keys to choose which drive contains the existing data to be copied. WARNING: All target drive data will be erased. Make sure you choose the correct drive. 4. Press [Ctrl-Y] keys to Save selection and start duplication. The following confirmation screen will appear.
Page 100: Deleting An Array
UPER 370DDE/370SDA User's Manual 2. Highlight the array which you want to boot from using the [-] Up [¯] Down keys. 3. Press the [Space] bar key. 4. An * asterisk will appear next to the array number indicating it as bootable.
Page 101 Chapter 5: The FastTrak 100 RIAD Card (370DDE) identically as the deleted array. WARNING: Deleting an existing disk array could result in its data loss. Make sure to record all array information including the array type, the disk members, and stripe block size in case you wish to undo a deletion.
Page 102: Rebuilding A Mirrored Array
UPER 370DDE/370SDA User's Manual Rebuilding A Mirrored Array The Rebuild Array <5> Menu option is necessary to recover from an error in a mirrored disk array. You will receive an error message when booting your system from the FastTrak BIOS.
Page 103: Viewing Controller Settings
Chapter 5: The FastTrak 100 RIAD Card (370DDE) 11. Under [Select Drive for Rebuild], highlight the replacement drive. 12. Press [Enter] and confirm that the data will be copied on to the selected drive. All data on the replacement drive will be written over with mirrored information from the array drive.
Page 104: 5-4 Installing Drivers
UPER 370DDE/370SDA User's Manual 5-4 Installing Drivers This section details the FastTrak100 driver installation when used with various operating systems. The software includes the driver necessary to identify FastTrak100 to the operating system. · For Windows 2000, see below. · For Microsoft Millennium, see page 5-26.
Page 105 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Installing Driver in Existing Windows 2000 System WARNING: If you will be moving the boot drive containing the existing Windows 2000 operating system to a mirrored RAID 1 array on the FastTrak100 card, the FastTrak100 driver MUST be loaded to the hard drive while it is still attached to your existing hard drive controller.
Page 106 UPER 370DDE/370SDA User's Manual Microsoft Millennium Installing Drivers During Millennium Installation The following details the installation of the FastTrak100 drivers while installing Microsoft’s Millennium (with the FastTrak100 controller card already in place). If you’re installing the FastTrak100 drivers on a system with Millennium already installed, see “Installing Drivers with Existing...
Page 107 Chapter 5: The FastTrak 100 RIAD Card (370DDE) 1. After installing the FastTrak100 controller card and configuring the hard drives, power up the system and boot. 2. The “Add New Hardware Wizard” will appear, informing you that it has found a “PCI RAID Controller.”...
Page 108 UPER 370DDE/370SDA User's Manual Windows 98 1. After installing the FastTrak100 controller card and configuring the hard drive(s), partition and format your hard drive(s), if necessary. 2. Install Windows 98 normally. 3. After installation, go the “Start” menu and choose “Settings.”...
Page 109 Chapter 5: The FastTrak 100 RIAD Card (370DDE) 8. Choose the “Driver” tab in the “Properties” window, and then press the “Update Driver” button. 9. When asked if you want Windows to search for the driver, choose “Yes (recommended).” 10. Insert the “FastTrak100 Driver” diskette into the A: drive, then press “Next.”...
Page 110 UPER 370DDE/370SDA User's Manual 8. Click on “Next,” and then on “Finish.” 9. Choose “Yes” when asked if you want to restart your computer. Be sure to eject the diskette from drive A:. Windows 95 1. After installing the Ultra100 controller card and configuring the hard drives, power up the system and boot Windows.
Page 111 Chapter 5: The FastTrak 100 RIAD Card (370DDE) NOTE: The FastTrak100 BIOS supports both DOS and Windows 3.1x without software drivers. Windows NT4 Installing Drivers During Windows NT 4.0 Installation 1. Start the system installation by booting from the Windows NT disk: a) Floppy install: boot the system with the Windows NT installa- tion diskettes.
Page 112 UPER 370DDE/370SDA User's Manual nstalling Driver with Existing Windows NT 4.0 WARNING: If you plan to move your boot drive to a mirrored RAID 1 FastTrak array, hard drives should NOT be connected to the FastTrak100 controller card before performing the following procedure. The FastTrak100...
Page 113: Using Fastcheck Monitoring Utility
Chapter 5: The FastTrak 100 RIAD Card (370DDE) 5-5 Using The FastCheck™ Monitoring Utility You can monitor the operating status of all arrays and drives configured on the FastTrak100 using the supplied FastCheck monitoring utility for Windows-based operating systems. FastCheck generates visual and audible messages alerting you of possible problems with the disk array or controller.
Page 114 UPER 370DDE/370SDA User's Manual Running FastCheck As described in the Installation section, the default option for FastCheck is to load during startup of Win95/98/NT/2000. It appears minimized on the taskbar under Win 95/98/NT4/2000/Millennium (see below). To start FastCheck, double-click on the FastCheck icon on the taskbar (above) or you may also use the Taskbar Start/Promise/FastTrak/ FastCheck menus shown below.
Page 115 Chapter 5: The FastTrak 100 RIAD Card (370DDE) The Array Window (see above) displays information about the arrays configured on your FastTrak100 through the FastBuild BIOS. From this window, you can also perform data Synchronization of mirrored arrays, or Rebuild data from one drive to a replacement drive within a mirrored array.
Page 116 UPER 370DDE/370SDA User's Manual Status: (Functional, Critical, Offline) Functional: Means that the array is providing full functionality. Critical: Used only in reference to a Mirroring array (RAID 1 or RAID 0+1). A problem has been detected in one of the drives of the array and the drive has been taken “offline.”...
Page 117 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Critical: A problem has been detected in the drive and the drive taken offline as part of a mirroring array. Mirrored arrays will continue to function without the drive. Fix/replace the drive that has failed, then restore data from a backup source.
Page 118 UPER 370DDE/370SDA User's Manual From this menu, users may choose to have the Window Always Appear on Top of applications, Minimize, Synchronize mirrored drives, Rebuild a mirrored array, use About to check FastCheck version#, or Exit the onscreen window. Synchronizing An Array Synchronization is a periodic maintenance procedure for Mirroring (RAID 1, RAID 0+1) arrays to maintain data consistency on all mirrored drives.
Page 119 Chapter 5: The FastTrak 100 RIAD Card (370DDE) 1. To synchronize, choose the Array Tab View (see figure on previous page). 2. Right-click on the array you wish to synchronize and choose “Synchronize” from the context menu. 3. Click “Yes” to initiate Synchronization (see below) when the Confirmation window appears.
Page 120: Rebuilding An Array
UPER 370DDE/370SDA User's Manual 5. A progress bar will appear at the bottom of the FastCheck Monitor- ing window showing synchronization in progress and the percent- age that has been completed. Rebuilding An Array This command effectively copies or overwrites data from an existing data drive in the array on to a blank drive.
Page 121 Chapter 5: The FastTrak 100 RIAD Card (370DDE) WARNING: Make absolutely sure and double-check which drive is which. If data exists on the target drive, it will be over-written. 3. Click the Next button to proceed to Rebuild Wizard Step 2 (see next page) or Cancel button to stop.
Page 122 UPER 370DDE/370SDA User's Manual 4. Rebuild Wizard Step 2 confirms the Target or “Rebuild” disk by Array# and drive ID. 5. Click Finish button to initiate physical Rebuild, Back button to review Step 2, or Cancel button to Stop. A final confirmation window appears as below: 6.
Page 123 Chapter 5: The FastTrak 100 RIAD Card (370DDE) 7. Once Array Rebuild has begun, users are returned to the FastCheck Monitoring window. A progress bar showing the rebuild progress in percentage will appear at the bottom of the FastCheck Monitoring window.
Page 124 UPER 370DDE/370SDA User's Manual IRQ: Identifies interrupt request assigned to PCI slot Bus Master Base: Shows base address in hex numbering for board’s bus master Input/Output function ROM Base Address: Shows base address in hex numbering for FastTrak’s Flash ROM chip Driver Version: Identifies which version of the Promise FastTrak100 driver you have installed.
Page 125 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Status (also shown under the Array Window) can be Functional, Critical, or Offline. The meanings are shown below. Functional: Means the drive is working normally Critical: A problem has been detected in the drive and the drive taken offline as part of a mirroring array.
Page 126 UPER 370DDE/370SDA User's Manual Using Options Window Clicking on the Options tab reveals the Options Window. Array admin- istrators can customize the FastCheck Monitoring Utility in four major areas: Notification, Array Synchronization Scheduling, setting Pass- word, Desktop Appearance. Most options relate to Mirroring arrays (RAID 1 or RAID 0+1).
Page 127 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Enable audible prompt checkbox turns on/off an audible alarm of an event (typically a drive failure, or completion of rebuild or synchro- nization). Popup message box checkbox turns on/off the appearance of an event message box that would typically indicates a drive failure, or completion of rebuild or synchronization.
Page 128 UPER 370DDE/370SDA User's Manual On Errors section offers four radio button choices for the user to select what procedure they would like to perform if an Error is detected during automatic/manual Rebuilds or manual Syn- chronization. There are three types of errors that FastTrak100 detects —...
Page 129 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Disable checkbox is checked (the default) to turn off automated scheduling of synchronization. When unchecked, the Schedul- ing section will be highlighted (see above). On Errors section offers four radio button choices for the user to select what procedure they would like to perform if an Error is detected during a scheduled Synchronization.
Page 130 UPER 370DDE/370SDA User's Manual Setting Rebuild Options Disable Hot Spare/Auto Rebuild checkbox turns off the use of a “hot” spare drive and automatic rebuilding of a mirrored array. The default is unchecked (or enable Hot Spare/Auto Rebuild). Rebuild Rate assigns the amount of importance that FastTrak100 gives to mirroring data from one drive to another in the background.
Page 131 Chapter 5: The FastTrak 100 RIAD Card (370DDE) The default setting of “High” on the slider bar means FastTrak100 holds on to the PCI bus longer for data transfers to occur. A setting of “Less” reduces the time which FastTrak100 occupies on the PCI bus and frees that time for use by other PCI devices.
Page 132 UPER 370DDE/370SDA User's Manual Start Minimized checkbox allows user to have FastCheck appear on the toolbar only on startup. Click on the icon to see the FastCheck utility screen. Always on Top checkbox tells the Utility to appear above all programs until closed or minimized manually.
Page 133 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Changing Password 1. Input the original password you first created to gain access to FastCheck. 2. Click on Options tab, then click on the Change button in the Password section. The Set Password screen will appear (see figure in step 3 above).
Page 134: 5-6 Understanding Disk Array Concepts
UPER 370DDE/370SDA User's Manual 5-6 Understanding Disk Array Concepts About FastTrak100 Disk Array Adapter FastTrak100 is a high performance Ultra ATA/EIDE RAID controller card that features parallel data channel operation and an onboard BIOS. The two channels on the FastTrak100 support parallel operation that allows for overlapped I/O under multi-tasking operating systems and sharing the workload between multiple drives.
Page 135 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Disk Array Terms Disk Array Description A “disk array” is formed from a group of 2 or more disk drives which appear to the system as a single drive. The advantage of an array is to provide better throughput performance and/or data fault tolerance.
Page 136 UPER 370DDE/370SDA User's Manual # of Drives RAID Level Performance Capacity RAID 0 (Striping) Highest # Drives x Smallest Size 2 to 4 RAID 1 (Mirroring) Normal 50% min RAID 0+1 (Stripe/Mirror) High 50% min JBOD (Spanning) Normal 100% of All Drives...
Page 137 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Mirroring (RAID 1) Writes duplicate data on to a pair of drives while reads are performed in parallel. ATA RAID 1 is fault tolerant because each drive of a mirrored pair is installed on separate IDE channels. If one of the mirrored drives suffers a mechanical failure (e.g.
Page 138 UPER 370DDE/370SDA User's Manual Striping/Mirror (RAID 0+1) A combination of both above array types. It can increase performance by reading and writing data in parallel while protecting data with dupli- cation. A minimum of four drives needs to be installed. With a four- drive disk array, two pairs of drives are striped.
Page 139 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Under RAID 0+1, the array maintains data integrity if any 1, 2 combina- tion survives. Event Failed Drives Array Status Why? A1/A2 Working B1/B2 retain array integrity B2/B1 Working A1/A2 retain array integrity...
Page 140: 5-7 Troubleshooting & Tips
UPER 370DDE/370SDA User's Manual 5-7 Troubleshooting & Tips This section is used to assist with troubleshooting conflicts and FastTrak100 installation problems. Also refer to the “README.TXT” file on the FastTrak100 driver and utility diskette for more recent informa- tion as well as the PromiseOnline services listed in Section 5-9.
Page 141 Chapter 5: The FastTrak 100 RIAD Card (370DDE) 1. Specifically assigning an IRQ to a particular slot - You can tell the motherboard to use IRQ 10 for PCI slot 1, IRQ 11 for PCI slot 2, etc. 2. Listing which IRQs are available to be assigned to the PCI slots - This BIOS has an option where you specify “1st Available IRQ”, “2nd...
Page 142 UPER 370DDE/370SDA User's Manual Drive-Related Errors Critical Array Status Error Reported during Boot If a critical status error message appears on the FastTrak100 BIOS startup screen for a mirrored array (see below), there is a drive in the array which has failed or is not responding. FastTrak100 will identify the failed drive by channel number and Master/Slave designation (if 2 drives exist on the same cable).
Page 143 Chapter 5: The FastTrak 100 RIAD Card (370DDE) System CMOS displays C: or D: drive failure during Startup Do not reference C: or D: in the Mainboard Standard CMOS for drives attached to the FastTrak100 controller. Only enter drive information in the Mainboard CMOS for drives attached to a conventional add-on or onboard IDE controller.
Page 144 UPER 370DDE/370SDA User's Manual 6. Press “Y” to confirm. 7. For a mirrored arrays, hit the “ESC” key twice to reboot and skip to step 8. For striped arrays, repeat this process for each member of the particular array that is having a problem.
Page 145 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Your choices are as follows: Abort: Halts the rebuild process. You may elect to retry at a later date. Break ECC on Target Drive: If the error is detected on the source drive, “Break ECC on Target Drive” means that FastTrak will copy the bad data sector on to the target drive to assure that both drives are identical.
Page 146 UPER 370DDE/370SDA User's Manual Your choices are as follows: Abort: Halts the synchronization process. You may elect to retry at a later date. Fix the Error Block: FastTrak100 will take a good data block from either drive and copy it to the drive where the error was detected.
Page 147 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Operating System-Related Errors Different drive lettering under Windows NT This may happen when using a SCSI card in addition to the Promise card. Windows NT does not necessarily load the driver for the boot device controller first.
Page 148 UPER 370DDE/370SDA User's Manual Promise Windows driver does not appear Device Manager Windows may already be listing the controller under “Other Devices” instead of “Hard disk controllers” section. In Device Manager under “Other Devices” to see if it lists a “PCI Card”, or “RAID Controller”. If so, highlight this listing and click on the “Properties”...
Page 149 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Optimize Array for “Performance” The Promise FastBuild BIOS Utility autosetup menu allows optimizing the array for A/V Editing . The default Performance setting (Striping) selects a Stripe Block size of 64. This larger block size is recom- mended for the data streaming requirements of A/V editing.
Page 150: Frequently Asked Questions
UPER 370DDE/370SDA User's Manual Frequently Asked Questions This section lists frequently asked questions involving pre-installation, drive issues, installation, and post-installation. Pre-Installation (Speed, Device Types, Capacity, Cabling) Q: What kind of hard drives can I use for a FastTrak100 array? A: You can use any IDE/EIDE hard drive(s) to create arrays on the FastTrak100.
Page 151 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Q: How does the FastTrak100 RAID controller provide storage and/ or data protection with their arrays? A: FastTrak100 implements three different types of RAID levels as follows: RAID 0 (stripe) For capacity — The FastTrak100 array will be as big as the smallest HDD in the array times however many HDDs are in the array.
Page 152 UPER 370DDE/370SDA User's Manual Drive Issues Q: Can I add a drive to a FastTrak66 RAID array via hot-swap and dynamically adjust the array size/configuration? A: No. The FastTrak100 system does not support dynamically adjust- able RAID size/configurations. Q: Do the HDDs on the FastTrak100 have to be the same size? A: The HDDs that you use with the FastTrak100 do not have to be the same size.
Page 153 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Q: Do I have to install disk management software on my array in order to access the full storage capacity of drives? A: No! Disk management software would only complicate things. The array should be fully addressable by your O/S as it is.
Page 154 UPER 370DDE/370SDA User's Manual Q: How can I change the system boot sequence in order to boot from the FastTrak100 array? A: The boot sequence is controlled by the system BIOS. As far as the system BIOS is concerned, the FastTrak100 controller and defined arrays are categorized as a “SCSI”...
Page 155 Chapter 5: The FastTrak 100 RIAD Card (370DDE) Q: Why can’t I see the drives on the FastTrak100 under FDISK? A: The FastTrak100 controller is dedicated to RAID array manage- ment and does not provide any means of addressing individual hard drives through the Int 13h interface used by FDISK.
Page 156: 5-9 Contacting Promise Support
UPER 370DDE/370SDA User's Manual 5-9 Contacting Promise Support Promise Technical Support provides several support options for Promise users to access information and updates. We encourage you to use one of our electronic services, which provide product information updates for the most efficient service and support.
Page 157 Chapter 5: The FastTrak 100 RIAD Card (370DDE) European Tech Support E-mail Support support@promise.nl Fax Technical Support +31 (0) 40 256 94 63 Attention: Technical Support Phone Technical Support +31 (0) 40 256 94 61 8:30-5:00pm The Netherlands Time If you wish to write us for Promise Technology Europe B.V.
Page 158: Appendix A: Awardbios Post Messages
Appendix A: Post Messages Appendix A: Award BIOS POST Messages During the Power On Self-Test (POST), if the BIOS detects an error and correction is needed, then, the BIOS will activate the alarm or display a message. If a message is displayed, it will be accompanied by the following: PRESS F1 TO CONTINUE, CTRL-ALT-ESC OR DEL TO ENTER SETUP POST Beep Currently, there are two kinds of beep codes in the Award BIOS.
Page 159 UPER 370DDE/370SDA User’s Manual DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER No boot device was found. This could mean that either a boot drive was not detected or the drive does not contain proper system boot files. Insert a system disk into Drive A: and press <Enter>.
Page 160 Appendix A: Award BIOS POST Messages FLOPPY DISK CNTRLR ERROR OR NO CNTRLR PRESENT Cannot find or initialize the floppy drive controller. make sure the controller is installed correctly and firmly. If there are no floppy drives installed, be sure the Diskette Drive selection in Setup is set to NONE.
Page 161 UPER 370DDE/370SDA User’s Manual OFFENDING ADDRESS NOT FOUND This message is used in conjunction with the I/O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem cannot be isolated. OFFENDING SEGMENT: This message is used in conjunction with the I/O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem has been isolated.
Page 162 Appendix A: Award BIOS POST Messages ® Hard Disk(s) fail (40) HDD controller diagnostics failed. ® Hard Disk(s) fail (20) HDD initialization error. ® Hard Disk(s) fail (10) Unable to recalibrate fixed disk. ® Hard Disk(s) fail (08) Sector Verify failed. Keyboard is locked out - Unlock the key.
Page 163 UPER 370DDE/370SDA User’s Manual Notes...
Page 164: Appendix B: Awardbios Post Codes
Appendix B: Award BIOS POST Codes Appendix B: Award BIOS POST Codes This section lists the POST (Power On Self Testing) Codes for the Award BIOS. POST (hex) Description Test CMOS R/W functionality. Early chipset initialization: -Disable shadow RAM -Disable L2 cache (socket 7 or below) -Program basic chipset registers Detect memory -Auto-detection of DRAM size, type and ECC.
Page 165 UPER 370DDE/370SDA User’s Manual POST (hex) Description Reserved Auto detect flash type to load appropriate flash R/W codes into the run time area in F000 for ESCD & DMI support. Reserved Use walking 1’s algorithm to check out interface in CMOS circuitry.
Page 166 Appendix B: Award BIOS POST Codes POST (hex) Description 1. Initialize multi-language 2. Put information on screen display, including Award title, CPU type, CPU speed …. Reserved Reserved Reserved Reserved Reserved Reset keyboard except Winbond 977 series Super I/O chips. Reserved Reserved Reserved...
Page 167 UPER 370DDE/370SDA User’s Manual POST (hex) Description Reserved Initialize the combined Trend Anti-Virus code. Reserved (Optional Feature) Show message for entering AWDFLASH.EXE from FDD (optional) Reserved 1. Initialize Init_Onboard_Super_IO switch. 2. Initialize Init_Onboard_AUDIO switch. Reserved Reserved Okay to enter Setup utility; i.e. not until this POST stage can users enter the CMOS setup utility.
Page 168 Appendix B: Award BIOS POST Codes POST (hex) Description Reserved Reserved 1. Call chipset power management hook. 2. Recover the text font used by EPA logo (not for full screen logo) 3. If password is set, ask for password. Save all data in stack back to CMOS Initialize ISA PnP boot devices 1.
Page 169 UPER 370DDE/370SDA User’s Manual NOTES...
Page 170: Appendix C: Awardbioserror Beepcodes
Appendix C: Award BIOS Beep Codes Appendix C: Award BIOS Error Beep Codes This section lists the Award BIOS Error Beep Codes. Beep Code Error Message Description 1 short beep System boot. 2 short beeps Incorrect CMOS setting. 1 long + 1 short DRAM error.
Page 171 UPER 370DDE/370SDA User’s Manual Notes...

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Super 370sda

Supero SUPER 370DDE User Manual

Chapter 1: Introduction

Chapter 2: Installation

Chapter 3: Troubleshooting

Chapter 4: BIOS

Chapter 5 : Fast Trak100 RAID Card (370DDE)

Appendix A: Awardbios Post Messages

Appendix B: Awardbios Post Codes

Appendix C: Awardbioserror Beepcodes

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