Avocent HMX 1050 Installer/User Manual
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Avocent HMX 1050 Installer/User Manual

Avocent HMX 1050 Installer/User Manual

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HMX 1050
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  • Page 1 HMX 1050 User Station Installer/User Guide...
  • Page 2 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3 HMX 1050 User Station Installer/User Guide Avocent, the Avocent logo and Emerge are registered trademarks of Avocent Corporation. All other marks are the property of their respective owners. © 2007 Avocent Corporation. All rights reserved. 590-821-501A...
  • Page 4 Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

  • Page 5: Table Of Contents

    Features and Benefits ........................1 Safety Precautions ..........................7 Chapter 2: Installation ..................... 9 Getting Started ........................... 9 Needed to install the HMX 1050 user station................9 Needed for non-standard installations ..................9 Mounting Option..........................10 Installation Options ......................... 10 Point-to-point installation ......................
  • Page 6 HMX 1050 User Station Installer/User Guide OSD Inactivity Timeout ........................53 Audio Performance Settings ......................54 Appendices........................59 Appendix A: Technical Specifications ..................... 59 Appendix B: Factory Default Settings ..................... 65 Appendix C: Technical Support ....................... 67 Appendix D: Troubleshooting......................68 Appendix E: Login error messages....................

  • Page 7: Chapter 1: Product Overview

    The administrator can change the mode of a user station to Extender or Desktop via serial port CLI. Features and Benefits The HMX 1050 user station is the user station hardware that is located at the user's desk and connects via TCP/IP to an HMIQDI also located on the same TCP/IP local area network.
  • Page 8 HMX 1050 User Station Installer/User Guide Figure 1.1: HMX 1050 User Station- Basic System Table 1.1: Description of Figure 1.1 Number Description Rack Mounted PCs Gigabit Ethernet Switch HMX Manager User Station Ethernet LAN HMX Manager The HMX Manager is a web browser-based management solution that allows administrators to remotely manage and monitor networks of user stations and HMIQs that comprise the HMX system.
  • Page 9 The HMX 1050 user station can operate on a network connection of 100 Mbps or 1 Gbps. For optimum performance a 1 Gbps connection is recommended. For more information see Chapter 2.
  • Page 10 HMX 1050 User Station Installer/User Guide Interface to external system The HMX 1050 user station interfaces to a DHCP server. In Desktop and Extender Modes, the user station and HMIQDI can obtain their IP address data from a DHCP server.
  • Page 11 Data can be both read from and written to these mass storage devices. You can connect both a removable drive and an external drive at any one time to the HMX 1050 user station. The transfer speed between the mass storage device and the remote computer is dependant on the Ethernet network.
  • Page 12 1050 user station. Both CRT and flat-panel LCD monitors are supported, and can be connected to the HMX 1050 user station via a DVI-I video connector. VGA monitors can be attached to the system by using a DVI to VGA adaptor. The system supports DDC version 2B.

  • Page 13: Safety Precautions

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product configuration. • Test AC outlets at the computer and monitor for proper polarity and grounding.
  • Page 14 HMX 1050 User Station Installer/User Guide...

  • Page 15: Chapter 2: Installation

    CHA PTER Installation Getting Started Before installing your HMX 1050 user station, refer to the list below to ensure that you have all the items necessary for installation. NOTE: For installation of the HMX Manager, see the HMX Manager Installer/User Guide.

  • Page 16: Mounting Option

    However, if you choose the point-to-point configuration you can install only one HMIQDI and HMX 1050 user station pair on a subnet. If you use this configuration you must also locate both the HMIQDI and the HMX 1050 user station on the same subnet.
  • Page 17 Before connecting the HMIQDI to the remote computer, ensure that the resolution and the refresh rate of the remote computer are supported by the HMX 1050 user station system. Set the screen resolution and refresh rate of the remote computer (see Appendix A). Unsupported settings will cause blank video at the user station.
  • Page 18 Turn on the computer. Route the other end of the UTP cable to the location you have chosen for the HMX 1050 user station. If necessary you can extend the UTP cable via junctions or a hub - subject to normal Ethernet cabling practices.
  • Page 19 Connect the UTP cable to the RJ-45 port on the back of the HMX 1050 user station. Turn on the HMX 1050 user station. A connection will be automatically established with the remote computer. NOTE: VGA monitors can be connected to the HMX 1050 user station by using a DVI-I to VGA adaptor.
  • Page 20 HMX 1050 User Station Installer/User Guide Figure 2.3: HMX 1050 User Station and HMIQDI Installation Table 2.3: Figure 2.3 Descriptions Number Description HMX 1050 user station Microphone port Speaker port External power supply PS/2 ports Serial port Remote PCs Local peripherals...

  • Page 21: Connecting Power

    Ethernet network. In this case, it is important for each unit to be configured with a unique IP address. NOTE: In Desktop and Extender Modes the HMX 1050 user station and HMIQDI can obtain their IP address data from a DHCP server.
  • Page 22 The HMX 1050 user station has been pre-configured with factory-default network settings. If you install only one HMX 1050 user station on a subnet, you do not need to change these default network settings. If you install multiple units on the same subnet, you will need to assign a unique IP address to each unit or configure them for DHCP.
  • Page 23 Use the serial menu to re-configure the network settings for the HMIQDI. NOTE: If the HMX 1050 user station and HMIQDI are to be located on different subnets, configure their network settings before you connect to the network.
  • Page 24 HMX 1050 User Station Installer/User Guide...

  • Page 25: Chapter 3: Operations

    LED Identification Front panel There are two blue LEDs on the front panel of the HMX 1050 user station. The PWR LED will light up when the HMX 1050 user station has been powered up. The ACTIVE LED will blink slowly until the HMX 1050 user station establishes a connection with the HMIQDI.

  • Page 26: Accessing The System

    HMX 1050 User Station Installer/User Guide Rear panel Two LEDs are built into both the RJ-45 connector on the rear of the HMX 1050 user station, and into the RJ-45 connector on the HMIQDI. The following table illustrates their operation.
  • Page 27 Using the HMX Manager, an administrator can enable Auto-Login Mode. For details see the HMX Manager Installer/User Guide. Once this step is complete, the HMX 1050 user station is reset by the HMX Manager and it attempts to connect to the specified HMIQDI. A login progress message will be seen at this point.

  • Page 28: Displaying System Information Using The Osd

    HMX 1050 User Station Installer/User Guide Displaying system information using the OSD The OSD enables you to display the firmware release of the HMX 1050 user station and the HMIQDI. For optimum performance, keep your firmware current. The OSD also enables you to view the IP address and MAC address of both the HMX 1050 user station and HMIQDI.
  • Page 29 MAC Address:00:E0:86:05:02:A7 IP Address: 192.168.0.1 Figure 3.4: HMX 1050 user station connected to HMIQDI Click the Trans radio button to view the system information for your HMIQDI. If there is no HMIQDI connected, the Trans radio button option will display as No Target...

  • Page 30: The Serial Menu

    HMX 1050 user station. Figure 3.5: HMX 1050 user station connected to HMIQDI Click the Rcvr radio button to view system information for your HMX 1050 user station. Click the Trans radio button to view the system information for your HMIQDI.

  • Page 31: Accessing The Serial Menu

    Configure the HMIQDI for normal aspect or wide screen resolutions Accessing the serial menu You can access the serial menu via the serial port on the back of the HMX 1050 user station. All terminal commands are executed through a terminal or PC running HyperTerminal® emulation software or equivalent.
  • Page 32 Select the Receiver or Transmitter menu. You will be prompted to enter a password. Type the password and press Enter NOTE: If there is no HMIQDI connected to the HMX 1050 user station, an error message will display and you will be returned to the Appliance Selection Menu.

  • Page 33: Navigating The Serial Menu

    HMX 1050 user station and HMIQDI. You can change the network settings (from the default values) for your system using the serial menu. If you wish, you can place the HMX 1050 user station on a different subnet from the HMIQDI.
  • Page 34 HMX 1050 User Station Installer/User Guide Choose Network Configuration. The Network Configuration Menu will appear. Figure 3.9: Network Configuration Menu Choose Transmitter Network Config. The Transmitter Network Configuration Menu will appear. Figure 3.10: Transmitter Network Configuration Menu NOTE: For option 5, the administrator can configure the HMIQDI IP Address as DHCP or Static. Static is the default configuration.
  • Page 35 15. A system message will appear that states “Connection to the Transmitter is lost”. You will be automatically returned to the Appliance Selection Menu screen. 16. Choose option 1 to access the HMX 1050 user station menu. If the password option is enabled, you will be prompted for a password. See Authentication on page 37.
  • Page 36 19. Choose Transmitter IP Config. The Transmitter IP Config menu will appear. The old Transmitter IP address is displayed beside menu option 1. Figure 3.13: HMIQDI Configuration Menu on the HMX 1050 user station 20. Choose Transmitter IP Address. Type the new IP address for the HMIQDI. Press Enter return to the Transmitter IP Configuration Menu.
  • Page 37 Chapter 3: Operations The HMX 1050 user station will now automatically reset to apply the new network configuration. You will be automatically returned to the Appliance Selection Menu screen. The connection to the HMIQDI will be automatically restored. To access the Network Configuration Menu in Desktop Mode: 24.
  • Page 38 NOTE: The Reset option in the Receiver Network Configuration Menu applies only to network settings. Choose Receiver IP Address. Type a valid IP address. Press Enter to return to the HMX 1050 user station Network Configuration Menu. Choose Receiver Netmask.
  • Page 39 NOTE: Changes to network configurations are applied only after you exit the Network Configuration Menu 13. The HMX 1050 user station will now automatically reset to apply the new network configuration. During reset, the HMX 1050 user station will drop its connection to the HMIQDI.
  • Page 40 HMX 1050 User Station Installer/User Guide Select Desktop Mode and press . You are now in Desktop Mode. Enter Now activate the serial menu as described in Accessing the serial menu on page 25. Choose option 1 to access the user station menu. If the password option is enabled, you will be prompted for a password.

  • Page 41: Detecting An Hmiqdi Ip Address

    NOTE: If the HMIQDI receives its power from an external power supply, disconnect the HMIQDI from that external power supply. Choose option 1 to access the HMX 1050 user station menu. If the password option is enabled, you will be prompted for a password. See Authentication on page 37.
  • Page 42 Power up the HMIQDI. The HMX 1050 user station will detect and save the IP address of the connected Transmitter. The Transmitter IP Configuration Menu will refresh, and the current IP address of the connected Transmitter will be displayed beside menu option 1.

  • Page 43: Authentication

    By default, two passwords are required to access the HMX 1050 user station via the serial menu. One password is for access to the serial menus that control the HMX 1050 user station. The other password is for access to the serial menus that control the HMIQDI. In both cases, the default password is “password”.
  • Page 44 Enter If you lose your HMX 1050 user station password: If you lose your HMX 1050 user station password, you can reset the system to the default password with the help of Avocent Technical Support. Activate the serial menu as described in Accessing the serial menu on page 25.
  • Page 45 Avocent Technical Support. Press Enter The default password is now active. For information on how to change your password, see Authentication for the HMX 1050 user station on page 37. Authentication for the HMIQDI You can change the password settings for the HMIQDI through the serial menu using the HMIQDI Security Configuration Menu.
  • Page 46 HMX 1050 User Station Installer/User Guide To save your changes and exit the menu, type (zero) and press Enter To change the HMIQDI password: Choose Change Console Password on the Security Configuration Menu. You will be prompted to enter your current password.

  • Page 47: Flash Upgrading Your Hmx 1050 User Station

    Avocent. For optimum system performance keep your firmware versions current. NOTE: Do not use software (XON/XOFF) flow control when using XMODEM. NOTE: It is recommended that you flash upgrade the HMIQDI before you flash upgrade the HMX 1050 user station.
  • Page 48 When the transfer has completed, a message will display stating “Firmware update successful. Resetting Appliance...” During reset the HMIQDI will drop the connection to the HMX 1050 user station. A second system message will appear that states “Connection to the HMIQDI is lost”.
  • Page 49 A message displays indicating that the upgrade has failed. To Flash upgrade your HMX 1050 user station using XMODEM: NOTE: It is recommended that you flash upgrade the HMIQDI before you flash upgrade the HMX 1050 user station.
  • Page 50 The connection to the HMX 1050 user station will be restored. NOTE: If the HMX 1050 user station determines that the upgrade file is invalid, the HMX 1050 user station cancels the upgrade and maintains the previous firmware version. A message will display indicating that the firmware upgrade has failed.
  • Page 51 10. The connection to the HMIQDI will be restored. NOTE: If the HMX 1050 user station determines that the upgrade file is invalid, the HMX 1050 user station cancels the upgrade and maintains the previous firmware version. A message will display indicating that the...

  • Page 52: Restoring Factory Default Settings

    HMX 1050 User Station Installer/User Guide Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of both the HMX 1050 user station and the HMIQDI. To view a full list of the factory default settings, see Factory Default Settings on page 65.

  • Page 53: Viewing System Information

    The connection will be automatically restored. Viewing System Information The serial menu enables you to display the firmware release and details of the HMX 1050 user station and of the HMIQDI. To view HMX 1050 user station system information: Activate the serial menu as described in Accessing the serial menu on page 25.
  • Page 54 HMX 1050 User Station Installer/User Guide Choose Appliance Information. The Appliance Information Menu will appear. Figure 3.30: Appliance Information Menu Choose Receiver Appliance Information. The Receiver Appliance Information Menu will appear. The Receiver Appliance Information Menu screen contains the following information: •...

  • Page 55: Configuring Video Input Settings

    Chapter 3: Operations To view HMIQDI system information: Activate the serial menu as described in Accessing the serial menu on page 25. Choose option 2 to access the Transmitter menu. If the password option is enabled, you will be prompted for a password. See Authentication on page 37. Type the password and press .

  • Page 56: Session Retry Settings

    The HMX 1050 user station is designed to automatically establish a connection between the HMX 1050 user station and the remote computer. By default, if the HMX 1050 user station cannot immediately establish a connection with the remote computer it will retry once per second until a connection is successfully established.

  • Page 57: Configuring The Osd Hotkey Sequence

    Activate the serial menu as described in Accessing the serial menu on page 25. Choose option 1 to access the HMX 1050 user station menu. If the password option is enabled, you will be prompted for a password. See Authentication on page 37.
  • Page 58 HMX 1050 User Station Installer/User Guide NOTE: The layout of the Console Settings Menu is different for the Desktop and Extender modes. In this example the screen is in Extender mode. Figure 3-35. Receiver Console Settings Menu Choose OSD Hotkey. The OSD Hotkey Menu will appear. This menu shows you the hotkey sequences that you can choose from.

  • Page 59: Osd Inactivity Timeout

    Scroll-lock + Scroll-lock OSD Inactivity Timeout By default, the HMX 1050 user station is configured to dismiss the OSD after an inactivity period of 10 minutes. To reactivate the OSD, you must enter a valid OSD hotkey sequence. See Configuring the OSD Hotkey Sequence on page 51.

  • Page 60: Audio Performance Settings

    HMX 1050 User Station Installer/User Guide Choose Console Settings. The Console Settings Menu will appear. The current OSD Timeout configuration is displayed beside menu item 2. OSD Inactivity Timer. Figure 3-37. Receiver Console Settings Menu Choose OSD Inactivity Timer. The OSD Inactivity Timer Menu will appear.
  • Page 61 If you choose off audio support will be disabled. NOTE: To ensure that audio operates correctly, configure the HMX 1050 user station and the HMIQDI with identical audio performance settings.
  • Page 62 Activate the serial menu as described in Accessing the serial menu on page 25. Choose option 1 to access the HMX 1050 user station menu. If the password option is enabled, you will be prompted for a password. See Authentication on page 37.
  • Page 63 Chapter 3: Operations Choose Audio Performance. The Audio Performance Menu will appear.This menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk * Figure 3.42: Receiver Audio Performance Menu Type the number that corresponds to the audio setting you wish to apply and press Enter.
  • Page 64 HMX 1050 User Station Installer/User Guide...

  • Page 65: Appendices

    Appendix A: Technical Specifications During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Table A.1: HMX 1050 User Station Product Specifications Network Ethernet Standard...
  • Page 66 HMX 1050 User Station Installer/User Guide Table A.1: HMX 1050 User Station Product Specifications (Continued) Dimensions H x W x D 26.5 x 210 x 130 mm (1.04 x 8.27 x 5.12 in) 0.7 Kg (1.54 lb) Weight without packaging, cables, power supply and literature...
  • Page 67 Appendices Table A.1: HMX 1050 User Station Product Specifications (Continued) Video Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz 640 x 480 @ 72 Hz 640 x 480 @ 75 Hz 640 x 480 @ 85 Hz...
  • Page 68 HMX 1050 User Station Installer/User Guide Table A.1: HMX 1050 User Station Product Specifications (Continued) Safety and EMC Approvals and UL, FCC, cUL, VCCI, C-Tick Markings Table A.2: HMIQDI Product Specifications Network Ethernet Standard Ethernet II Extension Ports Number Connectors...
  • Page 69 The following widescreen resolutions are also supported: 1360 x 768 @ 60 Hz 1280 x 720 @ 50 Hz 1280 x 720 @ 60 Hz Check www.avocent.com for the latest list of supported video resolutions and refresh rates. Video Standard DDC version 2B...
  • Page 70 HMX 1050 User Station Installer/User Guide Table A.2: HMIQDI Product Specifications (Continued) Medium Performance Line out: 8 kHz over stereo channels at a resolution of 16 bits Microphone: 8 kHz over a single channel at a resolution of 16 bits...

  • Page 71: Appendix B: Factory Default Settings

    Appendices Appendix B: Factory Default Settings Table B.1: HMX 1050 User Station User Station Name RX_<MAC address> IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.0 OSD Hotkey Sequence PRINT SCREEN OSD Inactivity Timer 00 hours 10 minutes OSD Inactivity Check Box...
  • Page 72 HMX 1050 User Station Installer/User Guide Bandwidth Management Unlimited Static/DHCP Network Configuration Static...

  • Page 73: Appendix C: Technical Support

    Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.

  • Page 74: Appendix D: Troubleshooting

    Confirm that the IP address used by the HMIQDI has not been assigned to a second device on the network. • Confirm that the IP address used by the HMX 1050 user station has not been assigned to a sec- ond device on the network. •...
  • Page 75 Verify that the audio sample rate has not been set to “off” for either the HMIQDI or the HMX 1050 user station. See Audio Performance Settings on page 54. • Ensure that the same audio sample rate has been set for both the HMIQDI and the HMX 1050 user station. See Audio Performance Settings on page 54. •...
  • Page 76 Verify that the network cable is securely connected to the RJ-45 connector at the rear of the HMX 1050 user station. • Verify that the HMX 1050 user station is linked to the network and that it is receiving data. See LED Identification on page 19. •...
  • Page 77 Appendices Verify that the Ethernet network is fully operational. HMIQDI disconnected from DHCP server (Extender Mode) • Attempt to re-connected to DHCP server (new IP address should be visible). • Return to the Network Configuration Menu on the user station. •...

  • Page 78: Appendix E: Login Error Messages

    HMX 1050 User Station Installer/User Guide Appendix E: Login error messages Table E.1: HMX Manager and user station initiated error messages Login error messages Description Login failed User attempts to log in to HMX Manager. User name has not been User not found added to the internal authentication service of the HMX Manager.
  • Page 79 Appendices Table E.1: HMX Manager and user station initiated error messages (Continued) Login failed IP address not set for HMX Manager. HMX Manager not specified Login failed Receiver access to HMIQDI timeout. Timeout Login failed This message appears when a log in attempt is made while the unit Out of service is being upgraded Login failed...
  • Page 80 HMX 1050 User Station Installer/User Guide...

  • Page 81: License Information

    (such licenses referred to as Public Licenses), in particular the software program “mtd”. A machine-readable copy of the source code protected by these Public Licenses is available from Avocent on a medium customarily used for software interchange for a period of three years from date of purchase of this product by contacting Avocent Corporation at www.Avocent.com/support.
  • Page 82 HMX 1050 User Station Installer/User Guide You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty;...
  • Page 83 License Information redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
  • Page 84 HMX 1050 User Station Installer/User Guide...
  • Page 86 For Technical Support: www.avocent.com/support 590-821-501A...

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