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HP Manuals
Laptop
443562-001
Getting started
HP 443562-001 Getting Started page 4
Business notebook pc
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Contents
Table of Contents
Troubleshooting
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Contents
Connecting to a computer network
. . . . . . . . . . . . 3-4
Installing additional hardware and software
. . . . . 3-5
Identifying and installing hardware
. . . . . . . . . 3-5
Locating and installing software
. . . . . . . . . . . 3-5
Updating the software installed on the computer
. . . 3-6
Finding the user guides
. . . . . . . . . . . . . . . . . . . . 3-6
Turning off the computer correctly
. . . . . . . . . . . . . 3-7
4 Troubleshooting
Troubleshooting resources
. . . . . . . . . . . . . . . . . . 4-1
Quick troubleshooting
. . . . . . . . . . . . . . . . . . . . . 4-1
The computer is unable to start up
. . . . . . . . . . 4-1
The computer screen is blank
. . . . . . . . . . . . . 4-3
Software is functioning abnormally
. . . . . . . . . 4-4
The computer is unusually warm
. . . . . . . . . . . 4-5
An external device is not working
. . . . . . . . . . 4-5
The WLAN connection is not working
. . . . . . . 4-6
Help and Support
. . . . . . . . . . . . . . . . . . . . . . . . 4-6
Contacting technical support
. . . . . . . . . . . . . . . . 4-7
A Backup and recovery
Creating recovery discs
. . . . . . . . . . . . . . . . . . . . A-1
Backing up your information
. . . . . . . . . . . . . . . . A-2
When to back up
. . . . . . . . . . . . . . . . . . . . . A-2
Back up suggestions
. . . . . . . . . . . . . . . . . . . A-3
Backing up specific files or folders
. . . . . . . . . . A-3
Backing up the entire hard drive
. . . . . . . . . . . A-4
Creating recovery points
. . . . . . . . . . . . . . . . A-5
Scheduling backups
. . . . . . . . . . . . . . . . . . . A-5
Performing a recovery
. . . . . . . . . . . . . . . . . . . . . A-6
Performing a recovery from the recovery
discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Performing a recovery from the hard drive
. . . . A-7
iv
Getting Started
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