Dell OptiPlex 9030 Owner's Manual

Dell OptiPlex 9030 Owner's Manual

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Dell OptiPlex 9030 All-In-One
Owner's Manual
Regulatory Model: W09C
Regulatory Type: W09C001

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Summary of Contents for Dell OptiPlex 9030

  • Page 1 Dell OptiPlex 9030 All-In-One Owner's Manual Regulatory Model: W09C Regulatory Type: W09C001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...
  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer................... 5 ....................5 Before Working Inside Your Computer ..........................6 Recommended Tools ........................7 Turning Off Your Computer ....................7 After Working Inside Your Computer .......................... 8 Important Information 2 Removing and Installing Components..............9 ........................... 9 System Overview ........................
  • Page 4 Navigation Keys .........................43 System Setup Options ..........................53 Updating the BIOS .......................54 System and Setup Password ..............54 Assigning a System Password and Setup Password ..........55 Deleting or Changing an Existing System and/or Setup Password 4 Technical Specifications..................56 5 Contacting Dell....................... 61...
  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 6: Recommended Tools

    To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer (see Turning Off Your Computer). CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
  • Page 7: Turning Off Your Computer

    Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.
  • Page 8: Important Information

    Important Information NOTE: Avoid using the touchscreen in dusty, hot, or humid environments. NOTE: Sudden change in temperature may cause condensation on the inner surface of the glass screen, which will disappear after a short time and does not affect normal usage.
  • Page 9: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. System Overview Figure 1. Inside View – 1 system board shield memory shield I/O board shield speaker cover power-supply diagnostic board power-supply fan converter board power and on-screen display (OSD) buttons board...
  • Page 10: Removing The Vesa Stand

    Figure 2. Inside View – 2 processor coin-cell battery memory module WLAN card left side lock latch hard drive speaker system board processor fan speaker right side lock latch optical-drive cable display bracket heatsink assembly Removing the VESA Stand Follow the procedures in Before Working Inside Your Computer. Place the computer on a flat surface, display side facing downwards.
  • Page 11: Installing The Vesa Stand

    Press the button on the VESA cover to release the stand. Lift the VESA stand upwards and away from the back cover. Installing the VESA Stand Align and place the VESA stand on the back of the computer. Place and press the VESA cover on the computer, until it clicks into place. Follow the procedures in After Working Inside Your Computer.
  • Page 12: Installing The Back Cover

    Release the latches on two sides that secure the back cover to the computer. Lift the back cover upwards and remove it from the computer. Installing the Back Cover Align the back cover to its original position on the computer. Hold locks on both sides to secure the back cover to the computer.
  • Page 13: Installing The Memory

    Lift the memory shield outwards. Pry the retention clips away from the memory module until it pops-up. Lift and remove the memory module from its connector. Installing the Memory Align the notch on the memory-card with the tab in the system-board connector. Press down on the memory module until the release tabs spring back to secure them in place.
  • Page 14: Installing The Vesa Mount Bracket

    Remove the screws that secure the VESA mount bracket to the computer. Lift the bracket away from the computer. Installing the VESA Mount Bracket Align and place the bracket on the back of the computer. Tighten the screws that secure the VESA mount bracket to the computer. Install the: a.
  • Page 15: Installing The Power And Osd Buttons Board

    Perform the following steps as shown in the illustration: a. Remove the tape that secures the power and OSD buttons board to the computer [1]. b. Lift the power and OSD buttons board from the chassis [2]. c. Disconnect the cable from the power and OSD buttons board to remove it from the computer [3].
  • Page 16: Installing The System-Board Shield

    Perform the following steps as shown in the illustration: a. Press the securing tab down to release the system-board shield from the slots on the chassis [1]. b. Slide the system-board shield and lift it away from the computer [2]. Installing the System-Board Shield Align and place the system-board shield on the back of the computer.
  • Page 17: Installing The Converter Board

    Disconnect the cables from the converter board. Perform the following steps as shown in the illustration: a. Disconnect the display-backlight cable from the connectors on the converter board [1]. b. Disconnect the converter-board cable from the connectors on the converter board [2]. c.
  • Page 18: Removing The Coin-Cell Battery

    Removing the Coin-Cell Battery Follow the procedures in Before Working Inside Your Computer. Remove the: a. VESA stand b. back cover c. system-board shield Press the release latch away from the battery. The battery pops-out from the socket; lift the coin-cell battery out of the computer.
  • Page 19 Perform the following steps as shown in the illustration: a. Press the securing tab down to release the optical drive [1]. b. Slide the optical drive outward to remove it from the computer [2]. Perform the following steps as shown in the illustration: a.
  • Page 20: Installing The Optical Drive

    Remove the screws that secure the optical-drive cable to the system and unthread the cables from the notches. Installing the Optical Drive Align and slide the optical drive into its slot. Connect the optical-drive cable. Lock and secure the optical drive to the computer. Install the: a.
  • Page 21: Installing The Hard Drive

    Perform the following steps as shown in the illustration: a. Press down on the hard-drive bracket [1]. b. Slide the hard-drive assembly to release it from the hard-drive cage [2]. c. Lift the hard-drive assembly away from the computer [3]. Perform the following steps as shown in the illustration: a.
  • Page 22: Removing The Intrusion Switch

    Install: a. VESA mount bracket b. back cover c. VESA stand Follow the procedures in After Working Inside Your Computer. Removing the Intrusion Switch Follow the procedures in Before Working Inside Your Computer. Remove the: a. VESA stand b. back cover c.
  • Page 23: Installing The Intrusion Switch

    Remove the screws that secure the intrusion switch to the chassis. Lift the intrusion switch and remove it from the computer. Installing the Intrusion Switch Place the intrusion switch on the computer and tighten the screw to secure it to the chassis. Thread the cable along the notches on the chassis and connect the intrusion-switch cable to the connector on the system board.
  • Page 24: Installing The Wlan Card

    Installing the WLAN Card Align and place the WLAN card on the connector. Tighten the screws to secure the WLAN card to the system board. Connect the WLAN cables. Install: a. system-board shield b. VESA mount bracket c. back cover d.
  • Page 25: Removing The Processor Fan

    Install: a. system-board shield b. VESA mount bracket c. back cover d. VESA stand Follow the procedures in After Working Inside Your Computer. Removing the Processor Fan Follow the procedures in Before Working Inside Your Computer. Remove the: a. VESA stand b.
  • Page 26: Installing The Processor Fan

    Perform the following steps as shown in the illustration: a. Disconnect the processor-fan cable from the connector on the system board [1]. b. Remove the screws that secure the processor fan to the system board [2]. c. Lift the processor fan away from the computer [3]. Installing the Processor Fan Place the processor fan on the computer and tighten the screws to secure the processor fan to the system board.
  • Page 27: Installing The Power-Supply Fan

    Remove the screw that secures the fan duct to the chassis. Lift the fan bracket away from the computer. Perform the following steps as shown in the illustration: a. Disconnect the power-supply fan cable from the connector on the system board [1]. b.
  • Page 28: Removing The I/O Board Shield

    Removing the I/O Board Shield Follow the procedures in Before Working Inside Your Computer. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. power supply fan e. system-board shield f. speaker cover Remove the screws that secure the power-button board to the I/O board shield. Disconnect the cable from the power-button board and take it away from the I/O board shield.
  • Page 29: Installing The I/O Board Shield

    Remove the screws that secure the I/O board shield to the chassis. Loosen the power connector and press it down the socket. Flip the input/output (I/O) board shield and remove it from the computer. Installing the I/O Board Shield Place the I/O board shield on the computer. Pass the power connector and fix it to the socket.
  • Page 30: Installing The Power Supply Unit

    Disconnect the power-supply cable from the connector on the system board. Perform the following steps as shown in the illustration: a. Unthread the cable from the hooks in the computer [1]. b. Remove the screws that secure the power-supply unit to the chassis [2]. c.
  • Page 31: Removing The Processor

    Connect the power-supply cables to the connector on the system board. Install: a. power-supply fan b. input/output (I/O) board shield c. system-board shield d. VESA mount bracket e. back cover f. VESA stand Follow the procedures in After Working Inside Your Computer. Removing the Processor Follow the procedures in Before Working Inside Your Computer.
  • Page 32: Removing The Speakers

    Removing the Speakers Follow the procedures in Before Working Inside Your Computer. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. system-board shield e. I/O board shield f. speaker cover Perform the following steps as shown in the illustration: a.
  • Page 33: Installing The Speakers

    Remove the screws that secure the speakers to the chassis. Lift the speakers from the computer. Installing the Speakers Place and align the speakers on the chassis. Tighten the screws that secure the speaker to the chassis. Thread the cables on the notches. Connect the speaker cables to the system board. Install: a.
  • Page 34: Removing The System Board

    Removing the System Board Follow the procedures in Before Working Inside Your Computer. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. system-board shield e. memory f. optical drive g. hard drive h. heatsink assembly power supply unit input/output (I/O) board shield k.
  • Page 35: System Board Layout

    Perform the following steps as shown in the illustration. a. Remove the screws that secure the system board to the computer [1]. b. Slide the system board to release it from the computer [2]. c. Lift the system board away from the computer [3]. Lift and remove the system board from the chassis.
  • Page 36: Installing The System Board

    memory card reader USB 3.0 connectors audio connector HCA card SATA HDD connector display port 10. Line-out connector 11. USB 3.0 connectors 12. 8–pin power connector 13. USB 2.0 connector 14. network connector 15. USB 2.0 connector 16. USB 3.0 connectors 17.
  • Page 37: Removing The Display Panel

    Removing the Display Panel Follow the procedures in Before Working Inside Your Computer. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. system-board shield e. input/output (I/O) board shield f. WLAN card g. optical drive h. hard drive intrusion switch power and OSD buttons board k.
  • Page 38 Unthread all the cables from their tabs on the display panel. Remove the screw that secure WEB GND cable. Remove the tape from both sides of the display panel.
  • Page 39: Installing The Display Panel

    Remove the screws that secure the base panel to the chassis. Lift the display-panel base from the display bezel. Installing the Display Panel Tighten the screws to secure the display bracket to the display panel. Place the display panel on the chassis. Tighten the screw to secure the WEB GND cable to the chassis.
  • Page 40: Removing The Camera

    Install: a. system board b. antenna module c. speakers d. speaker cover e. processor fan f. heatsink assembly g. power supply unit h. power-supply fan converter board power and OSD buttons board k. intrusion switch hard drive m. optical drive n.
  • Page 41: Installing The Camera

    Lift the latch and release the camera from its slot to access the camera cable. Disconnect the camera cable from the camera and remove the camera from the computer. Installing the Camera Align the camera into its slot. Connect the camera cable and fix the latch. Install: a.
  • Page 42: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 43: System Setup Options

    Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 44 Option Description NOTE: The default option might differ based on the operating system of your computer. • Boot List Option - The list options are Legacy and UEFI. By default, the option UEFI is selected. NOTE: The default option might differ based on the operating system of your computer.
  • Page 45 Option Description • ATA - SATA is configured for ATA mode. • AHCI - SATA is configured for AHCI mode. • RAID ON - SATA is configured to support RAID mode. This option is selected by default. Drives Allows you to enable or disable the various on-board drives: •...
  • Page 46 Table 4. Security Option Description Admin Password This field lets you set, change, or delete the administrator (admin) password (sometimes called the setup password). The admin password enables several security features. The drive does not have a password set by default. •...
  • Page 47 Option Description Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set. This option is enabled by default. •...
  • Page 48 Option Description Dell Encryption Allows you to permanently clear all user information from the Dell Encryption Accelerator which is used to encrypt your system. If the card has not been configured by Data Protection or Encryption , the option will be disabled.
  • Page 49 Option Description • Delete All Keys- Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 6. Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled.
  • Page 50 Option Description (hour:minutes:seconds). The startup time can be changed by typing the values in the time and A.M./P.M. fields. • Disabled - The system will not automatically power up. This option is selected by default. • Every Day - The system will power up every day at the time you specified above .
  • Page 51 Option Description • Minimal • Thorough - This option is selected by default. • Auto MEBx Hotkey Specifies whether the MEBx Hotkey function should be enabled when the computer boots. This option is enabled by default. Table 9. Virtualization Support Option Description Virtualization...
  • Page 52 Table 12. Cloud Desktop Option Description Server Lookup Method This option specifies how the Cloud Desktop software will lookup the server address. The options are: • Static IP - Uses the static IP address • DNS - Obtains several IP addresses using the Domain Name System (DNS) protocol.
  • Page 53: Updating The Bios

    It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
  • Page 54: System And Setup Password

    System and Setup Password You can create a system password and a setup password to secure your computer. Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
  • Page 55: Deleting Or Changing An Existing System And/Or Setup Password

    Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
  • Page 56: Technical Specifications

    Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 14. System Information Feature Specification •...
  • Page 57 Table 17. Audio Feature Specification Controller Intel High Definition Audio with Waves MaxxVoice Pro Speaker single 4-ohms speakers in both the left and right speaker assembly (4 W average per channel) Internal speaker amplifier up to 7.6 W at 4-ohm per channel Internal microphone support dual digital microphone Volume controls...
  • Page 58 Table 20. Displays Feature Specification Type 23-inch full-HD WLED Maximum resolution 1920 x 1080 Refresh rate 60 Hz Brightness Brightness up/down buttons Operating angle 178 horizontal / 178 vertical Pixel pitch 0.2652 mm Controls on-screen controls Table 21. Drives Feature Specification Hard drive one 2.5-inch SATA hard drive or one 2.5-inch SATA drive...
  • Page 59 Feature Specification Maximum 1.3 A ( High AC range) Table 24. Camera (optional) Feature Specification Image resolution 2.0 megapixel Video resolution FHD (1080p) Diagonal viewing angle 74 degrees Table 25. Stand Feature Specification Tilt –5 degrees to 30 degrees Table 26. Physical Dimensions Feature Specification Width...
  • Page 60 Feature Specification Green— a good 100 Mbps connection exists between the network and the computer. Orange — a good 1000 Mbps connection exists between the network and the computer. Off (no light) — the computer is not detecting a physical connection to the network.
  • Page 61: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...

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