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Technical Support FAQs (Frequently Asked Questions) (continued)
Problem & Question
Missing one of the primary colors (red,
green, or blue).
Screen image is not centered or sized
properly.
Picture has color defects (white does
not look white).
Unable to set the monitor to the optimal
resolution.
Possible Solutions
•
Inspect the monitor's video cable and make sure that none of the
pins are bent.
•
Make sure the monitor's video cable is properly connected to the
computer.
•
Adjust horizontal and vertical screen position.
•
For VGA input, the auto-adjustment function may fix this problem.
•
Adjust RGB color or select color temperature.
•
Make sure that the graphics card supports the optimal
resolution (1680 x 1050).
•
Make sure that the latest supported driver is installed for the
graphics card. For HP and Compaq systems, you can download
the latest graphics driver for your system from:
http://www.hp.com/support
For other systems, refer to the Web site for your graphics card.
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