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Aventura DHN Series User Manual

Network video recorder
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DHN Series
Network Video Recorder
User Manual
REV.20140423

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Summary of Contents for Aventura DHN Series

  • Page 1 DHN Series Network Video Recorder User Manual REV.20140423...
  • Page 2 DHN Series Network Video Recorder User Manual Regulatory information FCC information This equipment has been tested and found to comply with the limits for a digital device, pursuant compliance: to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: Trademarks And Registered Trademarks

    DHN Series Network Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only.

  • Page 4: Product Key Features

    DHN Series Network Video Recorder User Manual Product Key Features General  Connectable to network cameras, network dome and encoders.  Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
  • Page 5 DHN Series Network Video Recorder User Manual  Provide new playback interface with easy and flexible operation.  Searching and playing back record files by channel number, recording type, start time, end time, etc.  Smart search for the selected area in the video.
  • Page 6 DHN Series Network Video Recorder User Manual  Remote locking and unlocking of control panel and mouse.  Remote HDD formatting and program upgrading.  Remote system restart and shutdown.  RS-232, RS-485 transparent channel transmission.  Alarm and exception information can be sent to the remote host ...

  • Page 7: Table Of Contents

    DHN Series Network Video Recorder User Manual TABLE OF CONTENTS Product Key Features ..........................3 Chapter 1 Introduction ..........................10 Front Panel ............................ 10 IR Remote Control Operations ...................... 14 USB Mouse Operation ........................16 Input Method Description ......................17 Rear Panel .............................
  • Page 8 DHN Series Network Video Recorder User Manual Configuring Redundant Recording and Capture ................58 Configuring HDD Group for Recording and Capture ..............60 Files Protection ..........................61 5.9.1 Locking the Recording Files ....................61 5.9.2 Setting HDD Property to Read-only ..................62 Chapter 6 Playback ............................
  • Page 9 DHN Series Network Video Recorder User Manual 9.2.1 Configuring PPPoE Settings ....................114 9.2.2 Configuring DDNS ......................114 9.2.3 Configuring NTP Server ....................116 9.2.4 Configuring SNMP ......................116 9.2.5 Configuring Remote Alarm Host ..................117 9.2.6 Configuring Multicast ......................118 9.2.7...
  • Page 10 DHN Series Network Video Recorder User Manual 12.2 Searching & Export Log Files ..................... 155 12.3 Importing/Exporting IP Camera Info ................... 158 12.4 Importing/Exporting Configuration Files ..................158 12.5 Upgrading System ........................159 12.5.1 Upgrading by Local Backup Device .................. 159 12.5.2 Upgrading by FTP ......................

  • Page 11: Chapter 1 Introduction

    DHN Series Network Video Recorder User Manual Chapter 1 Introduction 1.1 Front Panel Figure 1. 1 DHN-08H, DHN-16H, DHN-32H Table 1. 1 Description of Control Panel Buttons Name Function Description POWER Turns green when NVR is powered up. READY The indicator is green when the device is running normally.
  • Page 12 DHN Series Network Video Recorder User Manual Name Function Description resume auto sequence. Switch between the numeric or letter input and functions of the SHIFT composite keys. (Input letter or numbers when the light is out; Realize functions when the light is red.) Enter numeral “1”;...
  • Page 13 DHN Series Network Video Recorder User Manual Name Function Description In the Playback mode, it can be used to jump 30s forward/backward in video files. In PTZ control mode, it can control the movement of the PTZ camera. POWER ON/OFF Power on/off switch.
  • Page 14 DHN Series Network Video Recorder User Manual Name Function Description The F2 button is used to change the tab pages. In PTZ control mode, it zooms in the image. Enter numeral “4”; Enter letters “GHI”; 4/GHI/ESC Exit and back to the previous menu.

  • Page 15: Ir Remote Control Operations

    DHN Series Network Video Recorder User Manual 1.2 IR Remote Control Operations The NVR may also be controlled with the included IR remote control, shown in Figure 1. 33. Batteries (2×AAA) must be installed before operation. Figure 1. 3 Remote Control The keys on the remote control closely resemble the ones on the front panel.
  • Page 16 DHN Series Network Video Recorder User Manual Name Description PLAY Button Same as the PLAY/AUTO button on front panel. INFO Button Reserved. Same as the MAIN/SPOT/ZOOM- button on front panel. VOIP/MON Button Same as the MENU/WIPER button on front panel.

  • Page 17: Usb Mouse Operation

    DHN Series Network Video Recorder User Manual 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.

  • Page 18: Input Method Description

    DHN Series Network Video Recorder User Manual 1.4 Input Method Description Figure 1. 4 Soft Keyboard (1) Figure 1. 5 Soft Keyboard (2) Description of the buttons on the soft keyboard: Table 1. 5 Description of the Soft Keyboard Icons...

  • Page 19: Rear Panel

    DHN Series Network Video Recorder User Manual 1.5 Rear Panel Figure 1. 6 DHN-08H, DHN-16H, DHN-32H Table 1. 6 Description of Rear Panel Interfaces Item Description VIDEO OUT BNC connector for video output. BNC connector for audio output. This connector is synchronized with CVBS AUDIO OUT CVBS video output.
  • Page 20 DHN Series Network Video Recorder User Manual Figure 1. 7 DHN-04H Table 1. 7 Description of Rear Panel Interfaces Item Description VIDEO OUT BNC connector for video output. AUDIO OUT BNC connector for audio output. AUDIO IN BNC connector for audio input. (Also for voice talk) RS-232 Interface Connector for RS-232 devices.

  • Page 21: Chapter 2 Getting Started

    DHN Series Network Video Recorder User Manual Chapter 2 Getting Started 2.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.

  • Page 22: Using The Wizard For Basic Configuration

    DHN Series Network Video Recorder User Manual 3. Click the Yes button. Do not press the POWER button again when the system is shutting down. Rebooting the NVR In the Shutdown menu, you can also reboot the NVR. Steps: 1. Enter the Shutdown menu by clicking Menu > Shutdown.
  • Page 23 DHN Series Network Video Recorder User Manual 3. Enter the admin password. By default, the password is 12345. 4. To change the admin password, check the New Admin Password checkbox. Enter the new password and confirm the password in the given fields.
  • Page 24 DHN Series Network Video Recorder User Manual Figure 2. 6 Search for IP Cameras 11. Click Next button. Configure the recording for the searched IP Cameras. Figure 2. 7 Record Settings 12. Click Copy to copy the settings to other channels, as shown in Figure 2. 88.

  • Page 25: Adding And Connecting The Ip Cameras

    DHN Series Network Video Recorder User Manual 2.3 Adding and Connecting the IP Cameras 2.3.1 Adding the Online IP Cameras Purpose: The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.
  • Page 26 DHN Series Network Video Recorder User Manual 4. To add other IP cameras: 1) Click the Custom Adding button to pop up the Add IP Camera (Custom) interface. 2) You can edit the IP address, protocol, management port, and other information of the IP camera to be added.

  • Page 27: Editing The Connected Ip Cameras And Configuring Customized Protocols

    DHN Series Network Video Recorder User Manual 2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras.
  • Page 28 DHN Series Network Video Recorder User Manual Figure 2. 14 Password Configuration of the Camera 3. Click Apply to save the settings and click OK to exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.

  • Page 29: Editing Ip Cameras Connected To The Poe Interfaces

    The PoE interfaces enables the NVR system to pass electrical power safely, along with data, on Ethernet cabling to the connected network cameras. The DHN series NVR provides up to 16 PoE interfaces which can connect to 16 network cameras directly; and if you disable the PoE interface, you can also connect to the online network cameras.
  • Page 30 DHN Series Network Video Recorder User Manual Steps: 1. Enter the Camera Management interface. Menu> Camera> Camera The cameras connecting to the PoE interface cannot be deleted in this menu. 2. Click the button, and select the Adding Method in the drop-down list.

  • Page 31: Chapter 3 Live View

    DHN Series Network Video Recorder User Manual Chapter 3 Live View 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.

  • Page 32: Operations In Live View Mode

    DHN Series Network Video Recorder User Manual 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously.

  • Page 33: Using The Mouse In Live View

    DHN Series Network Video Recorder User Manual Functions Front Panel Operation Auto-switch Press Enter button. Playback Press Play button. Press Main/Aux button. Switch between main and aux output 3.2.2 Using the Mouse in Live View Table 3. 4 Mouse Operation in Live View...

  • Page 34: Using An Auxiliary Monitor

    DHN Series Network Video Recorder User Manual Figure 3. 1 Right-click Menu 3.2.3 Using an Auxiliary Monitor Certain features of the Live View are also available while in an Aux monitor. These features include: • Single Screen: Switch to a full screen display of the selected camera. Camera can be selected from a dropdown list.
  • Page 35 DHN Series Network Video Recorder User Manual Table 3. 5 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable/Disable Instant Playback Mute/Audio on Manual Record Capture PTZ Control Digital Zoom Live View Stream Image Settings Strategy...

  • Page 36: Adjusting Live View Settings

    DHN Series Network Video Recorder User Manual Figure 3. 5 Live View Strategy Move the mouse onto the icon to show the real-time stream information, including the frame rate, bitrate and resolution. 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 37 DHN Series Network Video Recorder User Manual • Event Output: Designates the output to show event video. • Full Screen Monitoring Dwell Time: The time in seconds to show alarm event screen. 2. Setting Cameras Order Figure 3. 7 Live View- Camera Order...

  • Page 38: User Logout

    DHN Series Network Video Recorder User Manual 3.4 User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password tog in again.

  • Page 39: Chapter 4 Ptz Controls

    DHN Series Network Video Recorder User Manual Chapter 4 PTZ Controls 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera.

  • Page 40: Setting Ptz Presets, Patrols & Patterns

    DHN Series Network Video Recorder User Manual 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place.

  • Page 41: Customizing Patrols

    DHN Series Network Video Recorder User Manual Call preset in live view mode: Steps: 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.

  • Page 42: Calling Patrols

    DHN Series Network Video Recorder User Manual Figure 4. 5 Key point Configuration 5. Click OK to save the key point to the patrol. Repeat the above steps to add more key points. You can also delete all the key points by clicking the trash icon Select a key point, then click button to adjust the order of the key points.

  • Page 43: Customizing Patterns

    DHN Series Network Video Recorder User Manual Figure 4. 7 Calling Patrol Calling patrol in live view mode: Steps: 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode.

  • Page 44: Calling Patterns

    DHN Series Network Video Recorder User Manual 1. Enter the PTZ Control interface. Menu > Camera > PTZ > More Settings 2. Choose pattern number in the option box. 3. Click and use your mouse to drag the image or click the eight directional buttons in the control box under the image to move the PTZ camera.

  • Page 45: Ptz Control Panel

    DHN Series Network Video Recorder User Manual 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button.

  • Page 46: Chapter 5 Recording And Capture Settings

    DHN Series Network Video Recorder User Manual Chapter 5 Recording and Capture Settings 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on.
  • Page 47 DHN Series Network Video Recorder User Manual Figure 5. 3 Recording Parameters 2. Parameters Setting for Recording Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. • Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggered the recording at 10:00, if you set the pre-record time as 5 seconds, the camera records it at 9:59:55.
  • Page 48 DHN Series Network Video Recorder User Manual Figure 5. 4 Sub-stream Parameters Configure the parameters of the camera. Click Apply to save the settings. 4. Parameters Settings for Capture Select the Capture tab. Figure 5. 5 Capture Parameters Configure the parameters.

  • Page 49: Configuring Recording/Capture Schedule

    DHN Series Network Video Recorder User Manual 5.2 Configuring Recording/Capture Schedule Purpose: Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to configure schedule for both recording and capture.
  • Page 50 DHN Series Network Video Recorder User Manual Figure 5. 7 Recording Schedule Interface You can click the button to set the accurate time of the schedule. II. To schedule an all-day recording, check the checkbox after the All Day item.
  • Page 51 DHN Series Network Video Recorder User Manual Figure 5. 9 Copy Schedule to Other Days V. Click OK to save setting and back to upper level menu. VI. Click Apply in the Record Schedule interface to save the settings. Draw the schedule: Click on the color icons, you can choose the schedule type as continuous or event.
  • Page 52 DHN Series Network Video Recorder User Manual 4. Click Apply to save the settings. Figure 5. 12 Copy Schedule to Other Channels...

  • Page 53: Configuring Motion Detection Recording And Capture

    DHN Series Network Video Recorder User Manual 5.3 Configuring Motion Detection Recording and Capture Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.

  • Page 54: Configuring Alarm Triggered Recording And Capture

    DHN Series Network Video Recorder User Manual 5.4 Configuring Alarm Triggered Recording and Capture Purpose: Follow the procedure to configure alarm triggered recording or capture. Steps: 1. Enter the Alarm setting interface. Menu> Configuration> Alarm Figure 5. 14 Alarm Settings 2.
  • Page 55 DHN Series Network Video Recorder User Manual Figure 5. 16 Alarm Settings Choose the alarm triggered recording channel. Check the checkbox to select channel. Click Apply to save settings. Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters.

  • Page 56: Manual Recording And Continuous Capture

    DHN Series Network Video Recorder User Manual 5.5 Manual Recording Continuous Capture Purpose: Follow the steps to set parameters for the manual recording and continuous capture. Using manual recording and continuous capture, you need to manually cancel the record and capture. The manual recording and manual continuous capture is prior to the scheduled recording and capture.

  • Page 57: Configuring Holiday Recording And Capture

    DHN Series Network Video Recorder User Manual Green icon means that the channel is configured the capture schedule. After rebooting, all the continuous capture will be canceled. 5.6 Configuring Holiday Recording Capture Purpose: Follow the steps to configure the record or capture schedule on holiday for that year. You may want to have different plan for recording and capture on holiday.
  • Page 58 DHN Series Network Video Recorder User Manual Figure 5. 21 Edit Holiday Settings 2) Check the checkbox after Enable Holiday. 3) Select Mode from the dropdown list. There are three different modes for the date format to configure holiday schedule.

  • Page 59: Configuring Redundant Recording And Capture

    DHN Series Network Video Recorder User Manual 5.7 Configuring Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. .
  • Page 60 DHN Series Network Video Recorder User Manual Figure 5. 24 Record Parameters Select Camera you want to configure in the drop-down list. Check the checkbox of Redundant Record/Capture. Click OK to save settings and back to the upper level menu.

  • Page 61: Configuring Hdd Group For Recording And Capture

    DHN Series Network Video Recorder User Manual 5.8 Configuring HDD Group for Recording and Capture Purpose: You can group the HDDs and save the record files and captured pictures in certain HDD group. Steps: 1. Enter HDD setting interface. Menu>HDD Figure 5.

  • Page 62: Files Protection

    DHN Series Network Video Recorder User Manual 5.9 Files Protection Purpose: You can lock the recording files or set the HDD property to Read-only to protect the record files from being overwritten. 5.9.1 Locking the Recording Files Lock File when Playback Steps: 1.

  • Page 63: Setting Hdd Property To Read-Only

    DHN Series Network Video Recorder User Manual Figure 5. 28 Export 2. Select the channels you want to investigate by checking the checkbox to 3. Configure the record type, file type start/end time. 4. Click Search to show the results.
  • Page 64 DHN Series Network Video Recorder User Manual Figure 5. 31 HDD General- Editing To edit HDD property, you need to set the storage mode of the HDD to Group. See Chapter Managing HDD Group. 3. Set the HDD property to Read-only.

  • Page 65: Chapter 6 Playback

    DHN Series Network Video Recorder User Manual Chapter 6 Playback 6.1 Playing Back Record Files 6.1.1 Playing Back by Channel Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported.
  • Page 66 DHN Series Network Video Recorder User Manual Front Panel: press PLAY button to play back record files of the channel under single-screen live view mode. Pressing numerical buttons will switch playback to the corresponding channels during playback process. 2. Playback management.

  • Page 67: Playing Back By Time

    DHN Series Network Video Recorder User Manual 6.1.2 Playing Back by Time Purpose: Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported. Steps: 1. Enter playback interface. Menu>Playback 2. Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar.
  • Page 68 DHN Series Network Video Recorder User Manual Table 6. 2 Detailed Explanation of Playback-by-time Interface Button Operation Button Operation Button Operation Button Operation Audio on/ Start/Stop Adjust volume Capture Mute clipping File File lock Add default tag customized tag Management...

  • Page 69: Playing Back By Event Search

    DHN Series Network Video Recorder User Manual 6.1.3 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by restricting event type (e.g. alarm input and motion detection). Steps: 1. Enter the Playback interface.
  • Page 70 DHN Series Network Video Recorder User Manual Figure 6. 6 Search Result Bar(Motion) 5. Click button to play back the file. You can click the Back button to back to the search interface. Pre-play and post-play can be configured. 6. Playback interface.

  • Page 71: Playing Back By Tag

    DHN Series Network Video Recorder User Manual Button Operation Button Operation Button Operation Button Operation Pause reverse Pause play/ play/ Play/ Digital Zoom Reverse play/ Stop Single-frame Single-frame play reverse play 30s forward 30s reverse Speed down Speed up Scaling...
  • Page 72 DHN Series Network Video Recorder User Manual Figure 6. 8 Tag Management Interface Steps: 1. Select the Tag from the drop-down list in the Playback interface. 2. Choose channels, edit start time and end time, and then click Search to enter Search Result interface.
  • Page 73 DHN Series Network Video Recorder User Manual Figure 6. 10 Toolbar of Playback by Tag  The indicates the start/end time of the record.  About video type bar: represents normal recording (manual or schedule); represents event recording (motion, alarm, motion | alarm, motion & alarm, VCA).

  • Page 74: Smart Playback

    DHN Series Network Video Recorder User Manual 6.1.5 Smart Playback Purpose: The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion or VCA information, mark it with green color and play it in the normal speed while the video without motion will be played in the 16-time speed.
  • Page 75 DHN Series Network Video Recorder User Manual Figure 6. 11 System Log Search Interface 3. Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop up.

  • Page 76: Playing Back External File

    DHN Series Network Video Recorder User Manual 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter Playback interface. Menu>Playback 2. Select the External File in the drop-down list on the top-left side.

  • Page 77: Auxiliary Functions Of Playback

    DHN Series Network Video Recorder User Manual 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Steps: •...

  • Page 78: Digital Zoom

    DHN Series Network Video Recorder User Manual 2. Set the smart search rules. Intrusion Detection Click the button, and then specify 4 points to set a quadrilateral region for intrusion detection. Only one region can be set. Motion Detection 1) Click the to set the search area manually, or click the button to set the full screen as the area.

  • Page 79: Picture Playback

    DHN Series Network Video Recorder User Manual 6.3 Picture Playback Purpose: Search and view captured pictures stored in HDD. Steps: 1. Enter Playback interface. Menu>Playback 2. Select the Picture in the drop-down list on the top-left side. Figure 6. 14 Interface of Playback by Picture 3.

  • Page 80: Chapter 7 Backup

    DHN Series Network Video Recorder User Manual Chapter 7 Backup 7.1 Backing up Record Files 7.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Steps: 1. Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button.
  • Page 81 DHN Series Network Video Recorder User Manual Figure 7. 2 Quick Export using USB1-1 Stay in the Exporting interface until all record files are exported. Figure 7. 3 Export Finished 3. Check backup result. Choose the record file in Export interface and click button to check it.

  • Page 82: Backing Up By Normal Video Search

    DHN Series Network Video Recorder User Manual 7.1.2 Backing up by Normal Video Search Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer and e-SATA HDD.
  • Page 83 DHN Series Network Video Recorder User Manual Figure 7. 6 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”. Figure 7. 7 Export Finished 5.
  • Page 84 DHN Series Network Video Recorder User Manual Backup using USB writer and SATA writer Steps: 1. Enter Export interface. Menu>Export>Normal 2. Set search condition and click Search button to enter the search result interface. Figure 7. 9 Normal Video Search for Backup 3.
  • Page 85 DHN Series Network Video Recorder User Manual Figure 7. 11 Export Finished 5. Check backup result. Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export.
  • Page 86 DHN Series Network Video Recorder User Manual Figure 7. 13 Normal Video Search for Backup 3. Select record files you want to back up. Click button to play the record file if you want to check it. Tick record files you want to back up.

  • Page 87: Backing Up By Event Search

    DHN Series Network Video Recorder User Manual Figure 7. 15 Export Finished 5. Check backup result. Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export.
  • Page 88 DHN Series Network Video Recorder User Manual Figure 7. 17 Event Search for Backup 2. Select record files to export. 1) Clicking Quick Export button will export record files of all channels triggered by the selected alarm input. Figure 7. 18 Result of Event Search 2) Click Details button to view detailed information of the record file, e.g.

  • Page 89: Backing Up Video Clips

    DHN Series Network Video Recorder User Manual Figure 7. 19 Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. Figure 7. 20 Export Finished 4. Check backup result.
  • Page 90 DHN Series Network Video Recorder User Manual Figure 7. 21 Clips Export Interface 4. Check the checkbox of files and click Export button and start backup. Or the click the Export All button to export all the files. If the inserted USB device is not recognized: •...

  • Page 91: Backing Up Pictures

    DHN Series Network Video Recorder User Manual 7.2 Backing up Pictures  Backing up Captured Pictures When Playback Steps: 1. Enter Playback interface. Please refer to Chapter 6.1 Playing Back Record Files. 2. During playback, click the button to capture picture.
  • Page 92 DHN Series Network Video Recorder User Manual Figure 7. 24 Export Pictures Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. 4. Check backup result.

  • Page 93: Managing Backup Devices

    DHN Series Network Video Recorder User Manual 7.3 Managing Backup Devices Management of USB flash drives, USB HDDs and eSATA HDDs Steps: 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface.
  • Page 94 DHN Series Network Video Recorder User Manual Figure 7. 26 USB Flash Drive Management Management of USB writers and DVD-R/W 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface.
  • Page 95 DHN Series Network Video Recorder User Manual • Check for compatibility from vendor. Figure 7. 28 USB Writer Management...

  • Page 96: Hot Spare Device Backup

    DHN Series Network Video Recorder User Manual 7.4 Hot Spare Device Backup Purpose: Several devices, including NVR and HDVR, can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.

  • Page 97: Setting Working Device

    DHN Series Network Video Recorder User Manual 7.4.2 Setting Working Device Steps: 1. Enter the Hot Spare settings interface. Menu > Configuration > Hot Spare 2. Set the Work Mode as Normal Mode (default). 3. Check the checkbox of Enable to enable the hot spare function.
  • Page 98 DHN Series Network Video Recorder User Manual Figure 7. 32 Add Working Device 3. You can view the working status of the hot spare device on the Working Status list. When the working device works properly, the working status of the hot spare device is displayed as No record.
  • Page 99 DHN Series Network Video Recorder User Manual Figure 7. 35 Synchronizing...

  • Page 100: Chapter 8 Alarm Settings

    DHN Series Network Video Recorder User Manual Chapter 8 Alarm Settings 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion 2. Set up detection area and sensitivity.
  • Page 101 DHN Series Network Video Recorder User Manual Figure 8. 2 Set Arming Schedule of Motion Detection 5. Click Handling tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm Response Actions). 6. If you want to set motion detection for another channel, repeat the above steps or just click Copy in the...

  • Page 102: Setting Sensor Alarms

    DHN Series Network Video Recorder User Manual 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface.
  • Page 103 DHN Series Network Video Recorder User Manual Figure 8. 5 Set Arming Schedule of Alarm Input Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save the settings.
  • Page 104 DHN Series Network Video Recorder User Manual to copy the settings to them. Figure 8. 7 Copy Settings of Alarm Input...

  • Page 105: Detecting Video Loss Alarm

    DHN Series Network Video Recorder User Manual 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect.

  • Page 106: Detecting Video Tampering Alarm

    DHN Series Network Video Recorder User Manual 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
  • Page 107 DHN Series Network Video Recorder User Manual Figure 8. 10 Set Arming Schedule of Video Tampering 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions). 5. Click the OK button to complete the video tampering settings of the channel.

  • Page 108: Detecting Vca Alarm

    DHN Series Network Video Recorder User Manual 8.5 Detecting VCA Alarm Purpose: The NVR can receive the VCA alarm sent by IP camera, and the VCA detection must be enabled and configured on the IP camera settings interface first. Refer to the user manual of IP camera for detailed instructions to set the VCA rules.

  • Page 109: Handling Exceptions Alarm

    DHN Series Network Video Recorder User Manual 8.6 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD. •...

  • Page 110: Setting Alarm Response Actions

    DHN Series Network Video Recorder User Manual 8.7 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email.
  • Page 111 DHN Series Network Video Recorder User Manual You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring. Audible Warning Trigger an audible beep when an alarm is detected. Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.
  • Page 112 DHN Series Network Video Recorder User Manual Figure 8. 16 Set Arming Schedule of Alarm Output 3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

  • Page 113: Triggering Or Clearing Alarm Output Manually

    DHN Series Network Video Recorder User Manual 8.8 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.

  • Page 114: Chapter 9 Network Settings

    DHN Series Network Video Recorder User Manual Chapter 9 Network Settings 9.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Steps: 1. Enter the Network Settings interface. Menu >Configuration>Network 2. Select the General tab.

  • Page 115: Configuring Advanced Settings

    DHN Series Network Video Recorder User Manual 9.2 Configuring Advanced Settings 9.2.1 Configuring PPPoE Settings Purpose: Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 9. 11.
  • Page 116 DHN Series Network Video Recorder User Manual Figure 9. 2 DDNS Settings Interface Check the DDNS checkbox to enable this feature. Select DDNS Type. Five different DDNS types are selectable: IPServer, DynDNS, PeanutHull, NO-IP and HiDDNS. • IPServer: Enter Server Address for IPServer.

  • Page 117: Configuring Ntp Server

    DHN Series Network Video Recorder User Manual 9.2.3 Configuring NTP Server Purpose: A Network Time Protocol (NTP) Server can be configured on your NVR to ensure the accuracy of system date/time. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2.

  • Page 118: Configuring Remote Alarm Host

    DHN Series Network Video Recorder User Manual Figure 9. 6 SNMP Settings Interface 3. Check the SNMP checkbox to enable this feature. 4. Configure the following SNMP settings: • Trap Address: IP Address of SNMP host. • Trap Port: Port of SNMP host.

  • Page 119: Configuring Multicast

    DHN Series Network Video Recorder User Manual 9.2.6 Configuring Multicast Purpose: The multicast can be configured to realize live view for more than 128 connections through network for the device. A multicast address spans the Class-D IP range of 224.0.0.0 to239.255.255.255. It is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.

  • Page 120: Configuring Server And Http Ports

    DHN Series Network Video Recorder User Manual 9.2.8 Configuring Server and HTTP Ports Purpose: You can change the server and HTTP ports in the Network Settings menu. The default server port is 8000 and the default HTTP port is 80.

  • Page 121: Configuring Email

    DHN Series Network Video Recorder User Manual Figure 9. 11 HTTPS Settings OPTION 1: Create the self-signed certificate 1) Click the Create button to create the following dialog box. 2) Enter the country, host name/IP, validity and other information. 3) Click OK to save the settings.
  • Page 122 DHN Series Network Video Recorder User Manual Figure 9. 12 Network Settings Interface 3. Click Apply to save the settings. 4. Select the Email tab to enter the Email Settings interface. Figure 9. 13 Email Settings Interface 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.

  • Page 123: Configuring Nat

    DHN Series Network Video Recorder User Manual E-mail Test: Sends a test message to verify that the SMTP server can be reached. 6. Click Apply button to save the Email settings. 7. You can click Test button to test whether your Email settings work. The corresponding Attention message box will pop up.
  • Page 124 DHN Series Network Video Recorder User Manual Click Apply button to save the settings. You can click Refresh button to get the latest status of the port mapping. Figure 9. 16 UPnP™ Settings Finished-Auto OPTION 2: Manual If you select Manual as the mapping type, you can edit the external port on your demand by clicking activate the External Port Settings dialog box.
  • Page 125 DHN Series Network Video Recorder User Manual Figure 9. 18 UPnP™ Settings Finished-Manual  Manual Mapping If your router does not support the UPnP function, perform the following steps to map the port manually in an easy way. Before you start: Make sure the router support the configuration of internal port and external port in the interface of Forwarding.

  • Page 126: Configuring High-Speed Download

    DHN Series Network Video Recorder User Manual and https port. Figure 9. 20 Setting Virtual Server Item The above virtual server setting interface is for reference only, it may be different due to different router manufactures. Please contact the manufacture of router if you have any problems with setting virtual server.

  • Page 127: Virtual Host Settings

    DHN Series Network Video Recorder User Manual 9.2.13 Virtual Host Settings Purpose: You can directly get access to the IP camera management interface after enabling this function. The Virtual host function can be only configured through the web browser. Steps: 1.

  • Page 128: Checking Network Traffic

    DHN Series Network Video Recorder User Manual 9.3 Checking Network Traffic Purpose: You can check the network traffic to obtain real-time information of NVR such as linking status, MTU, sending/receiving rate, etc. Steps: 1. Enter the Network Traffic interface. Menu > Maintenance > Net Detect Figure 9.

  • Page 129: Configuring Network Detection

    DHN Series Network Video Recorder User Manual 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface.

  • Page 130: Checking The Network Status

    DHN Series Network Video Recorder User Manual Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect.

  • Page 131: Checking Network Statistics

    DHN Series Network Video Recorder User Manual Figure 9. 29 Network Status Checking If the network is normal the following message box pops out. Figure 9. 30 Network Status Checking Result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters.
  • Page 132 DHN Series Network Video Recorder User Manual Figure 9. 31 Network Stat. Interface 3. Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle.

  • Page 133: Chapter 10 Hdd Management

    DHN Series Network Video Recorder User Manual Chapter 10 HDD Management 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD.
  • Page 134 DHN Series Network Video Recorder User Manual Figure 10. 4 Status changes to Initializing 5. After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. Figure 10. 5 HDD Status Changes to Normal...

  • Page 135: Managing Network Hdd

    DHN Series Network Video Recorder User Manual 10.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Steps: Enter the HDD Information interface. Menu > HDD>General Figure 10.
  • Page 136 DHN Series Network Video Recorder User Manual Figure 10. 8 Add NAS Disk • Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the available IP SAN disks. 3) Select the IP SAN disk from the list shown below.

  • Page 137: Managing Esata

    DHN Series Network Video Recorder User Manual 10.3 Managing eSATA Purpose: When there is an external eSATA device connected to NVR, you can configure eSATA for the use of Record/Capture or Export, and you can manage the eSATA in the NVR.

  • Page 138: Managing Hdd Group

    DHN Series Network Video Recorder User Manual 10.4 Managing HDD Group 10.4.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps: 1. Enter the Storage Mode interface.

  • Page 139: Setting Hdd Property

    DHN Series Network Video Recorder User Manual 7. Select the Group number for the current HDD. The default group No. for each HDD is 1. 8. Click the OK button to confirm the settings. Figure 10. 16 Confirm HDD Group Settings 9.
  • Page 140 DHN Series Network Video Recorder User Manual 5. In the HDD Information menu, the HDD property will be displayed in the list. At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and...

  • Page 141: Configuring Quota Mode

    DHN Series Network Video Recorder User Manual 10.5 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files or captured pictures. Steps: 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2.
  • Page 142 DHN Series Network Video Recorder User Manual Figure 10. 20 Copy Settings to Other Camera(s) 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras.

  • Page 143: Configuring Disk Clone

    DHN Series Network Video Recorder User Manual 10.6 Configuring Disk Clone Purpose: If the S.M.A.R.T. detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD to an inserted eSATA disk manually. Refer to Chapter 12.8 HDD Detection for details of S.M.A.R.T detection.
  • Page 144 DHN Series Network Video Recorder User Manual The capacity of destination disk must be the same as that of the clone source disk. 4. Check the checkbox of the HDD to be cloned in the Clone Source list. 5. Click the Clone button and a message box pops up.

  • Page 145: Checking Hdd Status

    DHN Series Network Video Recorder User Manual 10.7 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.
  • Page 146 DHN Series Network Video Recorder User Manual Figure 10. 26 View HDD Status (2)

  • Page 147: Hdd Detection

    DHN Series Network Video Recorder User Manual 10.8 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 148 DHN Series Network Video Recorder User Manual Figure 10. 28 Bad Sector Detection And you can click Error info button to see the detailed damage information. And you can also pause/resume or cancel the detection.

  • Page 149: Configuring Hdd Error Alarms

    DHN Series Network Video Recorder User Manual 10.9 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2. Select the Exception Type to HDD Error from the dropdown list.

  • Page 150: Chapter 11 Camera Settings

    DHN Series Network Video Recorder User Manual Chapter 11 Camera Settings 11.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface.

  • Page 151: Configuring Video Parameters

    DHN Series Network Video Recorder User Manual 11.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera >Image 2. Select the camera to set image parameters. 3. You can click on the arrow to change the value of each parameter.

  • Page 152: Chapter 12 Management & Maintenance

    DHN Series Network Video Recorder User Manual Chapter 12 Management & Maintenance 12.1 Viewing System Information 12.1.1 Viewing Device Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Device Info tab to enter the Device Information menu to view the device name, model, serial No. , firmware version and encode version, as shown in Figure 12.

  • Page 153: Viewing Record Information

    DHN Series Network Video Recorder User Manual 12.1.3 Viewing Record Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Record tab to enter the Record Information menu to view the recording status and parameters of each camera, as shown in Figure 12.

  • Page 154: Viewing Network Information

    DHN Series Network Video Recorder User Manual 12.1.5 Viewing Network Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Network tab to enter the Network Information menu to view the network information, as shown in Figure 12.
  • Page 155 DHN Series Network Video Recorder User Manual Figure 12. 6 HDD Information Interface...

  • Page 156: Searching & Export Log Files

    DHN Series Network Video Recorder User Manual 12.2 Searching & Export Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Steps: 1. Enter the Log Search interface.
  • Page 157 DHN Series Network Video Recorder User Manual Up to 2000 log files can be displayed each time. 5. You can click the button of each log or double click it to view its detailed information, as shown in Figure 12. 9. And you can also click the button to view the related video files if available.
  • Page 158 DHN Series Network Video Recorder User Manual Figure 12. 10 Log Export Interface 3. You can check the checkbox of the HDD. 4. Click the Export button to export all the log files stored in the HDD.

  • Page 159: Importing/Exporting Ip Camera Info

    DHN Series Network Video Recorder User Manual 12.3 Importing/Exporting IP Camera Info Purpose: The information of added IP camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

  • Page 160: Upgrading System

    DHN Series Network Video Recorder User Manual 12.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 12.5.1 Upgrading by Local Backup Device Steps: 1. Connect your NVR with a local backup device where the update firmware file is located.

  • Page 161: Restoring Default Settings

    DHN Series Network Video Recorder User Manual 12.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 12. 12 Restore Factory Default 2. Click the OK button to restore the default settings. Except the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode,...

  • Page 162: Chapter 13 Additional Features

    DHN Series Network Video Recorder User Manual Chapter 13 Additional Features 13.1 Configuring RS-232 Serial Port Purpose: The RS-232 port can be used in two ways: • Parameters Configuration: Connect a PC to the NVR through the PC serial port. Device parameters can be configured by using software such as HyperTerminal.

  • Page 163: Configuring General Settings

    DHN Series Network Video Recorder User Manual 13.2 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Steps: 1. Enter the General Settings interface.

  • Page 164: Configuring Dst Settings

    DHN Series Network Video Recorder User Manual 13.3 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Choose DST Settings tab. Figure 13. 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item.

  • Page 165: Configuring More Settings For Device Parameters

    DHN Series Network Video Recorder User Manual 13.4 Configuring More Settings for Device Parameters Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 13. 4 Figure 13.

  • Page 166: Managing User Accounts

    DHN Series Network Video Recorder User Manual 13.5 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is 12345. The Administrator has the permission to add and delete user and configure user parameters.
  • Page 167 DHN Series Network Video Recorder User Manual Figure 13. 7 Added User Listed in User Management Interface 5. Select the user from the list and then click the button to enter the Permission settings interface, as shown in Figure 13. 8.

  • Page 168: Deleting A User

    DHN Series Network Video Recorder User Manual • Local Manual Operation: Locally starting/stopping manual recording, picture capturing and alarm output of the selected camera (s). • Remote Manual Operation: Remotely starting/stopping manual recording, picture capturing and alarm output of the selected camera (s).
  • Page 169 DHN Series Network Video Recorder User Manual Operator and Guest Admin Figure 13. 10 Edit User Interface 4. Edit the corresponding parameters. • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address.

  • Page 170: Appendix 169 Glossary

    DHN Series Network Video Recorder User Manual Appendix Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 171: Troubleshooting

    DHN Series Network Video Recorder User Manual Troubleshooting  No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI connections. Connection cable is damaged. Input mode of the monitor is incorrect. Steps 1. Verify the device is connected with the monitor via HDMI or VGA cable.
  • Page 172 DHN Series Network Video Recorder User Manual Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status. Possible Reasons Network failure, and the NVR and IP camera lost connections. The configured parameters are incorrect when adding the IP camera. Insufficient bandwidth.
  • Page 173 DHN Series Network Video Recorder User Manual 4. Verify the switch is not flow control. Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control. If so, please turn it down.
  • Page 174 DHN Series Network Video Recorder User Manual  Live view stuck when video output remotely via the Internet Explorer or platform software. Possible Reasons: a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
  • Page 175 DHN Series Network Video Recorder User Manual  When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low. Possible Reasons: a) Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible.
  • Page 176 DHN Series Network Video Recorder User Manual Possible Reasons: a) The time setting of system is incorrect. b) The search condition is incorrect. c) The HDD is error or not detected. Steps: 1. Verify the system time setting is correct.

  • Page 177: List Of Compatible Third-Party Ip Cameras

    DHN Series Network Video Recorder User Manual List of Compatible Third-Party IP Cameras  Compatibility may not include all features of all cameras.  ONVIF compatibility refers to the camera can be supported both when it uses the ONVIF protocol and its private protocols.
  • Page 178 DHN Series Network Video Recorder User Manual IP Camera Manufacturer Model Version Max. Resolution Sub-stream Audio or Protocol √ Canon VB-H410 (ONVIF compatibility) Ver.+1.0.0 1280×960 × √ HUNT HLC_79AD V1.0.40 1600×1200 × Application:1.30 √ √ WV-SW559(ONVIF compatibility) 1920×1080 Image data:2.21 WV-SP306H(ONVIF Application:1.34...

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