Insignia NS-32D311NA15 User Manual page 84

Problem Solution
My TV's remote
• Make sure that there are no
control does
obstructions between the
not control the
remote control and the remote
device.
control sensors on your TV and
the device.
• Depending on the device, all
the buttons may not work.
• Make sure that the INlink
feature is turned on. See
INlink on or
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the TV
Speakers option on the AUDIO
menu is set to On. See
sound
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Receiver option on the
INlink menu is set to On. See
"Turn Audio Receiver on or
on page 47.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
The device does
• Make sure that the device is
not show up in
turned on.
the INlink
• Make sure that the HDMI cable
Device list.
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the INlink
feature is turned on. See
INlink on or
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
My device does
• Make sure that the INlink
not turn off
feature is turned on. See
when I turn off
INlink on or
my TV.
• Make sure that Device Auto
Power Off is set to On on the
INlink menu. See
Auto Power Off on or
page 46.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
"Turn
off" on page 45.
"Adjust
settings" on page 55.
off"
"Turn
off" on page 45.
"Turn
off" on page 45.
"Turn Device
off" on
www.insigniaproducts.com
NS-32D311NA15 Insignia 32" LED TV
Problem Solution
My TV does not
• Make sure that the INlink
turn on when I
feature is turned on. See
turn on my
INlink on or
device.
• Make sure that TV Auto Power
On is set to On on the INlink
menu. See
On on or
• The device may not support this
feature. See the documentation
that came with the device for
more information.
The Audio
• When Audio Receiver is set to
Receiver
Off and INlink Control is set to
setting on the
On and you make an
INlink menu
adjustment to the audio
keeps turning
receiver (for example, turn the
back on after it
volume knob or press a button),
is turned off.
Audio Receiver is
automatically set to On. To
prevent this from happening,
turn off the INlink feature. See
"Turn INlink on or
page 45.
Two volume
• When you adjust the volume on
bars appear
the audio receiver or with the
when adjusting
TV remote control, a double
the volume.
volume bar appears, one for the
TV volume and one for the
audio receiver volume.
I cannot select
• The device may not support this
the Root Menu
feature. See the documentation
option on the
that came with the device for
INlink menu.
more information.
OR
The device's
root menu does
not open when
I select Root
Menu on the
Inlink menu.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.
"Turn
off" on page 45.
"Turn TV Auto Power
off" on page 46.
off" on
79