Warranty And Customer Relations; Customer Relations Information - Honda 2000 Civic Hatchback Owner's Manual

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Customer Relations Information

Honda dealership personnel are
trained professionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisfaction, please discuss it with
the dealership' s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.

Warranty and Customer Relations

If you are dissatisfied with the
decision made by the dealership' s
management, contact your Honda
Customer Relations Zone Office.
Refer to the U.S. and Canadian Zone
Office maps on the following pages.
When you call or write, please give
us this information:
Vehicle Identification Number
(see page 214)
Name and address of the dealer
who services your car
Date of purchase
Mileage on your car
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
car to you