Troubleshooting - Casio MEP-U10 User Manual

Troubleshooting

Should you experience any problem with printer operation, take the actions described
in the table below. If the steps described below do not solve the problem, contact your
retailer or your nearest CASIO service center.
Symptom
● Printing is unclear.
● Cannot produce good-
quality printing.
● Printing is dim.
● Nothing is printed.
● Printer turns off during
printing.
● Connection with a
computer cannot be
established.
Cause and Required Action
• Dirt, debris, or other foreign matter on printer head and/
or rubber roller.
➜ Clean printer head and rubber roller.
• Tape is not loaded correctly.
➜ Correctly reload the tape.
• The print density setting is not correct.
➜ Adjust the print density setting.
• You are using a non-specifi ed AC adaptor.
➜ Use the specifi ed AC adaptor.
• The printer head is overheated.
➜ Wait for a while and try printing again later.
• The USB cable is not connected correctly.
➜ Check the connection and make sure the cable is
connected properly.
If this does not resolve the problem, try disconnecting
and reconnecting the USB cable.
• The USB driver is not installed on your computer.
➜ Install the USB driver on your computer. If you still
cannot establish a connection, try using a different USB
port on your computer.
• Use the USB cable that comes with the printer.
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