Samsung WD1172XVM User Manual page 39

INFORMATION CODES
If your washing machine malfunctions, you may see an information code on the display. If this happens,
please check the table below and try the suggested solution before calling Customer Service.
CODE SYMBOL
dE
4E
5E
UE
cE/3E
Hot
For any codes not listed above, or if the suggested solution doesn't fi x the problem, call your Samsung
Service Centre or local Samsung dealer.
WD1172XVM-03073N-01_EN_130122.indd Sec11:39 WD1172XVM-03073N-01_EN_130122.indd Sec11:39
SOLUTION
• Close the door.
• Make sure the source water tap is turned on.
• Check the water pressure.
• Clean the debris fi lter.
• Make sure the drainage hose is installed correctly.
• The laundry load is unbalanced. Redistribute the load. If only one item
of clothing needs washing, such as a bathrobe or pair of jeans, the
fi nal spin result might be unsatisfactory and an "UE" error message
will be shown in the display window.
• Call the after-sales service.
• It appears when the internal temperature of the drum is high. The fan will
automatically function, so just wait until "Hot" indication disappeared.
troubleshooting and information codes _39
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