Contacting Technical Support; Online Publication Library - GE Security MVC-15HS User Manual

8 MVC-15HS, MVC-17HS
User Manual

Contacting technical support

For assistance installing, operating, maintaining, and
troubleshooting this product, refer to this document and any other
documentation provided. If you still have questions, you may
contact technical support and sales 24 hours a day, 7 days a week.
For sales and technical support assistance, we provide customers
with several options (see Table 3). Our support phone number is
available Monday through Friday (excluding holidays) between
the hours of 6 a.m. and 5 p.m. Pacific Time.
Table 3. Sales and support contact information
Phone:
E-mail
Fax
Note: Be ready at the equipment before calling for technical support.

Online publication library

Another great resource for assistance with your GE product is our
online publication library, available to all of our customers. To
access the library, go to our website at the following location:
http://www.gesecurity.com
In the Tools area at the top, click the
then select
search through our online library for the documentation you need.
Sales
800-469-1676
541-754-9133
cvovideosales@ge.com generaltech@ge.com
541-754-7162
Video Surveillance. After you register and log on,
Technical support
800-469-1676 (Mon. – Fri.
6 a.m. to 5 p.m. Pacific Time)
541-740-3589 (all other times)
541-752-9096 (24 hours/day)
Publication Library link