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Summary of Contents for Telrad Connegy Avanti 3000ip
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Page 1: User Guide
3015ip-3000ip.book Page 1 Friday, September 30, 2005 4:06 PM Avanti 3000ip and Avanti 3015ip VoIP Extensions USER GUIDE PN 53-410-4000/1 Issue 1... - Page 2 3015ip-3000ip.book Page 2 Friday, September 30, 2005 4:06 PM PN 53-410-4000/1 Issue 1 Avanti 3000ip and Avanti 3015ip sets USER GUIDE Telrad Connegy, Inc. Farmingdale, New York...
- Page 3 3015ip-3000ip.book Page 3 Friday, September 30, 2005 4:06 PM NOTICE This publication refers to Telrad Connegy's Avanti 3000ip and Avanti 3015ip sets connected to Telrad Connegy's AdvanceIP system running software Release.3.10, as of October, 2005. Telrad Connegy reserves the right to modify the equip- ment and the software described herein without prior notice.
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Page 4: Table Of Contents
3015ip-3000ip.book Page iii Friday, September 30, 2005 4:06 PM CONTENTS 1. I ..............1-1 NT RODUCTION ..............1-2 BOUT THIS UIDE ................ 1-2 UIDE STRUCTURE ............. 1-3 OTATION CON VENTIONS 2. A ........2-1 BOUT YOUR VANTI T ELEPHONE ................ 2-2 N HOOK DIALING .............. - Page 5 3015ip-3000ip.book Page iv Friday, September 30, 2005 4:06 PM To return to the first call (Avanti 3015ip only) ....3-4 ................3-4 UTSIDE CA LLS To place an outside call ............. 3-4 Deleting dialed digits ............3-5 To redial the last outside number you dialed ..... 3-5 To save a frequently dialed outside number ......
- Page 6 3015ip-3000ip.book Page v Friday, September 30, 2005 4:06 PM ................3-14 MESSAG ES To program a DND message ...........3-14 To cancel your DND message .........3-15 ..............3-15 FO RWA RDIN G CALLS To program call forwarding ..........3-15 To cancel call forwarding ..........3-16 Preventing call forwarding to you ........3-17 To cancel Call Forward To Me .........3-17 ..............3-18...
- Page 7 3015ip-3000ip.book Page vi Friday, September 30, 2005 4:06 PM 4. C 1 ......4-1 ONNECTING YOUR VANTI TELEPHONE ............4-2 VANTI SET C ONNE CTION S Rear side connectors ............4-2 Power connection .............. 4-3 Data connection ..............4-3 Telephone initialization ............4-4 ................
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Page 8: Ntroduction
3015ip-3000ip.book Page 1 Friday, September 30, 2005 4:06 PM 1. I NTRODUCTION Avanti 3000ip and Avanti 3015ip sets... -
Page 9: About This Guide
3015ip-3000ip.book Page 2 Friday, September 30, 2005 4:06 PM ABOUT THIS GUIDE The Avanti 3015ïp and Avanti 3000ip sets are two advanced IP extensions of the AdvanceIP system, designed to combine rich telephone functionality with the advantages of the Internet protocol. -
Page 10: Notation Conventions
IP TELE PH ONE well as the meaning of some sys- tem messages. Figure 1-2 The Avanti 3000ip set NOTATION CONVENTIONS In this Guide, telephone set fixed buttons appear in bold type, in capital letters and within square brackets, e.g., [HOLD]. -
Page 11: Bout Your
3015ip-3000ip.book Page 1 Friday, September 30, 2005 4:06 PM 2. A BOUT YOUR VANTI TELEPHONE Avanti 3000ip and Avanti 3015ip sets... -
Page 12: Onhook Dialing
3015ip-3000ip.book Page 2 Friday, September 30, 2005 4:06 PM ONHOOK DIALING The Avanti 3015ïp and Avanti 3000ip sets are capable of onhook dialing, full speakerphone and hot dialpad capability, which enables you to make a call or operate any feature by pressing the dialpad buttons. -
Page 13: Telephone Set Buttons
Avanti 3015ip. Figure 1, above, shows the face- plate layout of the Avanti 3000ip set. Both sets have three softkeys beneath the display. Figure 2 The Avanti 3015ip set faceplate layout In general, red indicates non-availability (for example, a busy line);... -
Page 14: Softkeys
3000ip and Avanti 3015ip sets: [HOLD] This button places a call on hold. [FEATURE] Press [FEATURE] and then dial a feature access code to acti- vate features (see the Feature codes table at the end of this guide). Avanti 3000ip and Avanti 3015ip sets... - Page 15 Depending on system programming, this button is used to dis- connect or to send Flash Signal to the connected remote exchange. [MSG] This button is used to send messages to other extensions and to reply to messages left at your extension. Avanti 3000ip and Avanti 3015ip sets...
- Page 16 NOTE Not all telephone sets are programmed with DN but- tons. Some features operate slightly differently on a Avanti 3000ip and Avanti 3015ip sets...
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Page 17: Switching From Handset To Handsfree Operation
Nine different rings are available. To change the ring of your telephone set 1. Press [*] and [#] simultaneously. 2. Press one of the dialpad buttons ([1] - [9]). When you hear the ring that you want: Avanti 3000ip and Avanti 3015ip sets... -
Page 18: Working With The Microphone
1. Press [FEATURE]. 2. Press [SPKR]. The [SPKR] button indicator turns on. Both you and the other party are heard via the speaker. HOT DIALPAD The hot dialpad enables you to dial and activate features with- Avanti 3000ip and Avanti 3015ip sets... -
Page 19: To Change The Display Language
Polish, English, German Turkey Turkish, English, French United Kingdom English, French, German O CHANGE YOUR TELEPHONE SET DISPLA Y LANGUAGE 1. Press [FEATURE] and the code of the preferred language: • [5][5] for the first language; Avanti 3000ip and Avanti 3015ip sets... - Page 20 3015ip-3000ip.book Page 10 Friday, September 30, 2005 4:06 PM • [5][7] for the second language; • [5][8] for the third language. The display goes off momentarily, and comes back on in the selected language. 2-10 Avanti 3000ip and Avanti 3015ip sets...
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Page 21: Operating Your Avanti Ip Telephone
3015ip-3000ip.book Page 1 Friday, September 30, 2005 4:06 PM 3. O PERATING YOUR VANTI TELEPHONE User Guide... -
Page 22: Internal Calls
When you receive a call an indicator flashes green on a tele- phone set that is programmed with DN buttons. For internal calls the top line of the display shows the name of the caller and their extension number. Avanti 3000ip and Avanti 3015ip sets... -
Page 23: To Answer An Intercom Call
3015ip-3000ip.book Page 3 Friday, September 30, 2005 4:06 PM For external calls the display shows the trunk name and num- ber. You usually also hear a ring, unless your set has been pro- grammed not to ring. NOTE On outside line calls, AdvanceIP systems support Caller Name and Caller Identification display. -
Page 24: To Return To The First Call (Avanti 3015Ip Only)
• Press the LCR button on the Avanti 3015ip (if programmed). Depending on system programming, the cost of your call may be displayed briefly at the end of the conversation. O PLACE AN OUTSIDE CALL 1. Obtain an outside line. Avanti 3000ip and Avanti 3015ip sets... -
Page 25: Deleting Dialed Digits
3015ip-3000ip.book Page 5 Friday, September 30, 2005 4:06 PM 2. Dial the number. See also, ABBREVIATED DIALING, below. ELETING DIALED DIGITS When dialing an outside number, you can delete digits. Press- ing the {DELETE} softkey will erase the last digit entered. NOTE The Delete Dialed Digits feature may be unavailable when dialing over specific types of outside lines. -
Page 26: To Place A Call On Exclusive Hold
O PICK UP A CALL FROM HOLD • On an Avanti 3015ip with a button for the call, press the flashing button of the call on hold. Otherwise: 1. Press [PICK UP]. 2. Press [HOLD] . Avanti 3000ip and Avanti 3015ip sets... -
Page 27: Transferring Calls
3015ip-3000ip.book Page 7 Friday, September 30, 2005 4:06 PM TRANSFERRING CALLS You can transfer a call to another extension: 1. Press [TRANSFER]. 2. Dial the extension number. 3. Announce the call when the other party answers and then hang-up. O RETRIEVE A TRAN SFERRED CALL On the Avanti 3015ip, if you have not yet hung up and the other party has not yet answered the transferred call, you may retrieve the transferred call. -
Page 28: Barging Into A Conversation
After the double tone burst: 3. Make your announcement. O SPEAK DIRECTLY WITH A PAGE INITIATOR (MEET ME PAGE) You can call a page initiator during a page call: 1. Lift the handset. 2. Press [FEATURE]. Avanti 3000ip and Avanti 3015ip sets... -
Page 29: Waiting For An Available Outside Line
3015ip-3000ip.book Page 9 Friday, September 30, 2005 4:06 PM 3. Dial the MEET ME PAGE access code ([6][6]). 4. Press [FEATURE]. 5. Dial the PAGE zone access code. WAITING FOR AN AVAILABLE OUTSIDE LINE O ENTER A TRUNK QUEUE When you try to select an outside line and hear busy tone: 1. -
Page 30: To Remove An Outside Party From The Conference
To pick up a call on hold or ringing at another extension 1. Press [PICK UP]. 2. Dial the number of the extension at which the call is ringing or on hold. 3-10 Avanti 3000ip and Avanti 3015ip sets... -
Page 31: Messages
3015ip-3000ip.book Page 11 Friday, September 30, 2005 4:06 PM To pick up a call ringing in your pickup group • Press a MEMORY button programmed with GROUP PICK 1. Press [PICK UP]. 2. Press [*]. See ABBREVIATED DIALING for instructions on how to program MEMORY buttons. -
Page 32: To Select And Send A Defined Message
[SPKR]. The display informs you of mes- sages waiting for you. O READ YOUR MESSAGES • Press [MSG] (when lit; not when flashing). 3-12 Avanti 3000ip and Avanti 3015ip sets... -
Page 33: To Call The Message Sender
3015ip-3000ip.book Page 13 Friday, September 30, 2005 4:06 PM To scroll through your messages • Press [LO HI]. O CA LL THE MESSAGE SENDER 1. Press [SPKR]. 2. Press [MSG]. O DELETE A MESSAGE While the message is displayed: 1. Press [MSG] (when lit; not when flashing). 2. -
Page 34: To Place Your Telephone In Do Not Disturb Mode
DND mode. You can also ask the System Administrator to program additional messages. O PR OGRAM A MESSAGE 1. Press [FEATURE]. 2. Press [SPEED DIAL/PROG]. 3. Press [DND] or {DND MG}. 3-14 Avanti 3000ip and Avanti 3015ip sets... -
Page 35: To Cancel Your Dnd Message
3015ip-3000ip.book Page 15 Friday, September 30, 2005 4:06 PM 4. Enter a message number, Press [LO HI] repeatedly to scroll through the available messages (see the DND Messages table at the end of this guide for a complete list of available messages). If the message includes asterisks (*), you may edit the mes- sage by pressing the desired digits on the dialpad. -
Page 36: To Cancel Call Forwarding
O CA NCEL CA LL FORWARDIN G 1. If your set does not have DN buttons, skip to step 2. If you want to cancel forwarding for a specific DN, first press the desired DN button. 3-16 Avanti 3000ip and Avanti 3015ip sets... -
Page 37: Preventing Call Forwarding To You
3015ip-3000ip.book Page 17 Friday, September 30, 2005 4:06 PM 2. Press [#]. 3. Press [FEATURE]. 4. Dial the code that designates in which situation you want your call forwarding canceled: To program Dial Call forward always [F][L] or [3][5] Call forward busy [F][B] or [3][2] Call forward no answer [F][N] or [3][6]... -
Page 38: Abbreviated Dialing
4. Dial an outside line access code followed by the number you want to store. 5. Hang up. NOTE Pauses may be entered, where needed, in a speed dial sequence by pressing [REDIAL/PAUSE]. 3-18 Avanti 3000ip and Avanti 3015ip sets... -
Page 39: Memory Buttons (Avanti 3015 Ip Only )
3015ip-3000ip.book Page 19 Friday, September 30, 2005 4:06 PM MEMORY BUTTONS 3015 VANTI IP ONLY Memory buttons are used for one-press dialing of extensions and feature access codes. MEMORY O DIAL WITH A BUTTON • Press the programmed button. MEMORY O PR OGRAM A BUTTON 1. -
Page 40: Phone Book
Phone Book lists your System Administrator may have programmed. The Phone Book entries are stored in speed dial bins in alpha- betical order. When you program a Phone Book entry, it is 3-20 Avanti 3000ip and Avanti 3015ip sets... -
Page 41: General Key Functions
3015ip-3000ip.book Page 21 Friday, September 30, 2005 4:06 PM stored in an available speed dial bin and has a name associated with it. If you change the number stored in that speed dial as described in “To program a speed dial number or speed dial button”... -
Page 42: To Program Your Private Phone Book List
1. Access Phone Book as if you are going to dial a number (steps 1-4 in "To dial a number from the Phone Book (from idle state only)", above) for the entry you want to delete. 3-22 Avanti 3000ip and Avanti 3015ip sets... -
Page 43: To Revise An Entry In Your Private Phone Book
3015ip-3000ip.book Page 23 Friday, September 30, 2005 4:06 PM 2. Press [TRANSFER]. 3. Press {REMOVE}. O REVISE AN EN TRY IN YOUR PR IVA TE HON E 1. Access the entry you want to revise. 2. Press [TRANSFER]. 3. Press {UPDATE}. Enter the correct characters for the name. - Page 44 Phone Book, and if your system supports Caller ID, the name programmed for that number in the Phone Book appears on your telephone display, instead of the num- ber. 3-24 Avanti 3000ip and Avanti 3015ip sets...
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Page 45: Alarm
3015ip-3000ip.book Page 25 Friday, September 30, 2005 4:06 PM ALARM Your telephone can sound an alarm ring at a programmed time. O PR OGRAM AN ALAR M TIME 1. Press {PROG}. 2. Press {TIME}. 3. Dial the four-digit alarm time (HH:MM) using the 24 hour format (e.g. -
Page 46: To Unlock Your Telephone
Press the flashing [DOOR] button, if defined. You can now speak with the person at the door. O OPEN THE ELECTRIC DOOR LA TCH While connected to the door unit: • Press [*]. The door latch opens. 3-26 Avanti 3000ip and Avanti 3015ip sets... -
Page 47: Notepad
3015ip-3000ip.book Page 27 Friday, September 30, 2005 4:06 PM NOTEPAD You can save a number of up to 16 digits during a call. 1. Press [FEATURE]. 2. Press [SPEED DIAL/PROGRAM] twice. 3. Dial an available speed dial bin number (three digits) or press an available SPEED DIAL button. -
Page 48: Information Menu
Save and exit? <YES> <NO> 7. Press {<YES>} to save. The display shows: Saving setup and after a short while: Using new setup. The new tone you selected is now in effect. 3-28 Avanti 3000ip and Avanti 3015ip sets... -
Page 49: To Circumvent Extension Restrictions
3015ip-3000ip.book Page 29 Friday, September 30, 2005 4:06 PM TO CIRCUMVENT EXTENSION RESTRICTIONS RA VEL LASS OF ERVICE You can dial an outside number from a toll-restricted telephone by temporarily assigning it your own extension's Class Of Ser- vice (COS) or a system-wide (Global) COS accessible only to privileged users. -
Page 50: Advanced Features
• DISA; • Executive Credit Code (ECC) programming; • Executive intercom; • External Call Forward; • Hot line; • Intrusion; • Meet me conference; • Pick up; • Last hold; • Universal Operating Access; 3-30 Avanti 3000ip and Avanti 3015ip sets... -
Page 51: Feature Codes
3015ip-3000ip.book Page 31 Friday, September 30, 2005 4:06 PM • Virtual station; • Page transfer; FEATURE CODES Features can be activated by pressing the [FEATURE] button and then dialing a feature access code. The default feature codes (see next page) reflect the feature ini- tials, using the letters on the dialpad buttons. - Page 52 (2) Only available on ISDN PRI calls. (3) In the AdvanceIP 400 up to eight; in the AdvanceIP 1000 up to 24. Not all of the above features are available on every type of telephone set. 3-32 Avanti 3000ip and Avanti 3015ip sets...
- Page 53 3015ip-3000ip.book Page 33 Friday, September 30, 2005 4:06 PM 3-2: F ABLE EATURE COD ES ONTINUED Feature name Abbreviati Access method FLASH SIGNAL [FEATURE][3][7] FLIP FLOP [FEATURE][3][3] GROUP PICKUP INTRUSION LAST HOLD [FEATURE][5][4] LEAST COST ROUTING LOCK MEET ME CONFERENCE 1-5 MEET ME PAGE [FEATURE][6][6] MESSAGE...
- Page 54 (2) Only available on ISDN PRI calls. (3) In the AdvanceIP 400 up to eight; in the AdvanceIP 1000 up to 24. Not all of the above features are available on every type of telephone set. 3-34 Avanti 3000ip and Avanti 3015ip sets...
- Page 55 3015ip-3000ip.book Page 35 Friday, September 30, 2005 4:06 PM 3-3: DND ABLE MESSAG ES Message number Default message Updated message BE BACK SOON BE BACK AT * * : * * BE BACK ON * * - * * OUT UNTIL * * : * * OUT FOR THE DAY OUT OF OFFICE OUT OF TOWN...
- Page 56 3015ip-3000ip.book Page 36 Friday, September 30, 2005 4:06 PM 3-3: DND ABLE M ESSAGES ONTINUED Message number Default message Updated message (1) When editing messages, enter digits in place of the asterisks. 3-36 Avanti 3000ip and Avanti 3015ip sets...
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Page 57: System Messages
3015ip-3000ip.book Page 37 Friday, September 30, 2005 4:06 PM 3-4: S ABLE YSTEM M ESSAGES Message Default message Updated message number CALL_ (Basic message) CALL * * * * * CALL HOME CALL ME GONE OUT READ MAIL VOICE MAIL CALL BOSS TAKE MSGS GONE HOME... - Page 58 3015ip-3000ip.book Page 38 Friday, September 30, 2005 4:06 PM (2) Messages 22 to0 are to be defined by the customer. 3-5: Y ABLE OUR SPEED DIAL C ODES Name Number Code 3-38 Avanti 3000ip and Avanti 3015ip sets...
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Page 59: Onnecting Your
3015ip-3000ip.book Page 1 Friday, September 30, 2005 4:06 PM 4. C ONNECTING YOUR VANTI TELEPHONE Avanti 3000ip and Avanti 3015ip sets... -
Page 60: Avanti Ip Set Connections
Avanti IP set, should the need arise to reconnect it. NOTE For questions concerning technical aspects of your Avanti 3000ip or Avanti 3015ip set, refer to your systyem administrator or to a certified technical repre- sentative of Telrad Connegy’s. EA R SIDE CONNECTORS... -
Page 61: Power Connection
The Avanti IP set may be powered either directly through the data network (if Power Over Ethernet is enabled) using the data connector, or by connection to the mains using the 48V DC power converter provided by Telrad Connegy. NOTE When connected through the mains, use only a 48V DC converter provided by Telrad Connegy. -
Page 62: Telephone Initialization
Following are some of these messages and their mean- ing: 4-2: S ABLE YSTEM M ESSAGES Message Meaning Starting Station The telephone was just pow- ered up Starting Data Link The telephone is connecting to the system Avanti 3000ip and Avanti 3015ip sets... - Page 63 ERR: Duplicate IP! The IP address stored in the telephone already exists in the system • Phone Not Defined The telephone has not been defined in the system • No Physical Address Avanti 3000ip and Avanti 3015ip sets...
- Page 64 Err:Already Admitted The telephone is attempting to log into the system with the DN of an extension that is cur- rently connected Wrong Password or DN The password or the DN entered are incorrect Avanti 3000ip and Avanti 3015ip sets...
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