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Electric Recline
2
To Troubleshoot This
Issue
My footrest is broken.
My footrest pads drag
on the ground when I
fully retract the
footrest.
The Chair Recline/Incline Works Intermittently
If your chair reclines/inclines intermittently, requiring you to unplug it
from the wall outlet and plug it back in, be sure you are holding the lever
in the recline or incline position for five seconds. It takes several
seconds for the recline actuator to engage. If you pull and push the lever
back and forth in different directions, the recline actuator cannot
engage in any particular direction.
The Chair Will Not Recline or Incline
1. Verify that the chair is plugged into a working wall outlet.
2. Verify that there is weight distributed across the chair (not just on
the back of the seat) when attempting to recline the chair, as this will
prevent the chair from reclining.
3. Verify that there is nothing pressing against the footrest when
attempting to recline the chair, as this will prevent the chair from
reclining.
4. Replace the recline actuator.
5. If replacing the recline actuator does not resolve the problem:
a. Remove the left-hand armrest core (see repair instructions titled
Replacing the Armrest Core
b. On the bottom of the chair, open the connector junction box
cover, disconnect the connectors, then plug the armrest core
directly into the recline actuator connector. Test the armrest core
function.
c. If the armrest does not work, replace the left-hand armrest core
w/switch.
d. If the armrest core works, then the electrical cable that connects
the recline actuator to the armrest is defective; replace the chair.
Do the following:
Replace the mechanical footrest assembly.
When installing the seat pad, the lower corners
of the footrest frame must be installed into the
corresponding holes in the bottom corners of
the seat pad, otherwise the bottom of the seat
pad will not retract along with the footrest.
).
PC-095 Troubleshooting Guide
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