VTech CS6859 User Manual page 2

Review the directory
Redial list
Entries are sorted alphabetically.
Each handset stores the last 10 telephone 1. Press when the phone is not in use.
numbers dialed. When there are already 10 2. Scroll to browse through the directory, or
entries, the oldest entry is deleted to make room use the dialing keys to start a
for the new entry. name search (you can enter up to
3 characters for the search).
Review the redial list
3. When the desired entry appears, press
1. Press REDIAL when the handset is not in use. or to dial.
, , or REDIAL repeatedly until the
2. Press
Dial a directory entry
desired entry displays.
• When the desired entry appears, press
or to dial.
Dial a redial list entry
• Press or to dial.
Edit a directory entry
1. When the desired entry displays, press
Delete a redial list entry
SELECT.
When the desired redial entry displays, press
2. Use the dialing keys to edit the number, and
DELETE.
then press SELECT.
3. Use the dialing keys to edit the name, and
Directory then press SELECT to save.
Delete a directory entry:
The phonebook can store up to 50 entries, which
are shared by all handsets. Each entry may 1. When the desired entry displays, press
consist of a telephone number up to DELETE.
30 digits, and a name up to 15 characters.
2. When the screen displays Delete contact?,
press SELECT.
Add a directory entry
1. Press MENU when the phone is not in use.
Speed dial
2. Scroll to Directory then press SELECT.
3. Press SELECT again to choose Add contact.
You can copy up to 9 directory entries into the
4. Enter the number.
speed dial locations (0 and 2-9) so that you can
• Use the dialing keys to enter the number
dial these numbers using fewer keys than usual.
(up to 30 digits).
The speed dial memory locations are stored
5. Press SELECT to move to the name.
in the telephone base and are shared by all
6. Use the dialing keys to enter the name (up to
handsets. Changes made to the speed dial
15 characters). Additional key presses show
entries on one handset apply to all.
other characters of that particular key.
7. Press SELECT to save.
Assign a speed dial entry
While entering numbers and names, you
1. Press MENU when the phone is not in use.
can:
Scroll to Directory, then press SELECT.
2.
• Press DELETE to erase a digit or character.
3. Scroll to Speed dial, then press SELECT.
• Press and hold DELETE to erase the entire
4. Press or or the dialing keys (0 or 2-9) to
entry.
choose the desired speed dial location.
• Press or to move the cursor to the left or
Press SELECT. The screen displays Copy
right. 5.
from DIR... and then the first entry in the
• Press and hold PAUSE to insert a dialing
directory.
pause (for entering phone numbers only).
6. Scroll to browse to the desired entry.
• Press 0 to add a space (for entering names
only). -OR-
• Press to add ( appears) or to Use the alphabetical search to find the desired
add # ( appears) (for entering phone entry.
numbers only).
6 Skip to the next message Retrieve voicemail from
(during playback).
telephone service
*7 Record a new announcement.
Voicemail is a feature available from most
8
End the call. telephone service providers. It may be included
with your telephone service, or may be optional.
0 Turn the answering system
Fees may apply .
on or off.
Retrieve voicemail
4. Hang up or press 8 to end the call.
When you received a voicemail, the handset
and New voicemail. To retrieve,
displays
Remote access code you typically dial an access number provided by
your telephone service provider, and then enter
A two-digit security code is required to access
a security code. Contact your telephone service
the answering system remotely from any touch-
provider for instructions on how to configure the
tone telephone. The preset code is 19. You can
voicemail settings and listen to messages.
set the code from 00 to 99.
1. Press MENU when the phone is not in use. Turn off the new voicemail indicators
2. Scroll to Answering sys then press SELECT.
If you have retrieved your voicemail while away
from home, and the handset still displays the new
3. Scroll to Ans sys setup then press SELECT.
voicemail indicators, use this feature to turn off
4. Scroll to Remote code, and then press
the indicators.
SELECT.
5. Use the dialing keys to enter a two-digit number. NOTE
-OR- This feature turns off the indicators only, it does not
Scroll to a desired two-digit number. delete your voicemail messages.
6. Press SELECT to save and you hear a 1. Press MENU when the handset is not in use.
confirmation tone.
2. Scroll to Settings, and then press SELECT.
3. Scroll to Clr voicemail, and then press
SELECT.
Use the built-in answering system
and voicemail service
Expand your telephone system
You can use your answering system and
voicemail service together by setting your
answering system to answer before voicemail Add and register a handset
service answers as described below. To learn
You can add new cordless handsets ( CS6709 ),
how to program your voicemail settings, contact
DECT 6.0 to your telephone system (purchased
your telephone service provider.
separately).
If you are on a call, or if the answering system
Your telephone system supports a maximum of
is busy recording a message and you receive
five handsets.
another call, the second caller can leave a
voicemail message. Additional handsets registered to the telephone
system are assigned numbers in the sequential
Set your answering system to answer calls
order. Register each handset with the telephone
at least two rings earlier than your voicemail
service is set to answer. For example, if your base before use.
voicemail service answers after six rings, set
When first purchased and properly charged,
your answering system to answer after four
each expansion handset shows
rings. Some voicemail service providers may
To register HS... and ... see manual alternately.
program the delay before answering calls in
Charge the handset before registering it to the
seconds instead of rings. In this case, allow
telephone base.
six seconds per ring when determining the
appropriate setting. To register a handset:
• Place the new or non-registered handset in the
telephone base. After about 10 seconds, the
handset shows Registering...
7. Press SELECT to save. You hear a
NOTE
confirmation. The name (up to 12 characters)
Deleting the speed dial entries does not affect the
appears in the selected speed dial location. entries in the directory.
NOTES
Caller ID
If the directory is empty, when you press SELECT in
•
Step 5, the screen displays Directory empty.
If you subscribe to caller ID service, information
• If the speed dial location you selected is occupied, about each caller appears after the first or
the new directory entry you selected replaces the old
second ring. If you answer a call before the caller
one. Take caution not to replace entries you do not
information appears on the screen, it will not be
wish to delete from the speed dial locations.
saved in the caller ID log.
The caller ID log stores up to 50 entries. Each
Reassign a speed dial entry
entry has up to 24 digits for the phone number
Press MENU when the phone is not in use. and 15 characters for the name.
1.
2. Scroll to Directory, then press SELECT. If the telephone number has more that 15 digits,
only the last 15 digits appear. If the name has more
3. Scroll to Speed dial, then press SELECT.
than 15 characters, only the first 15 characters are
4. Press or , or use the dialing keys to
shown and saved in the caller ID log.
choose the speed dial location you want to
reassign.
Review a caller ID log entry
5. Press SELECT twice. The screen displays
1. Press CID when the phone is not in use.
Reassign SD.
6. Press SELECT. The screen displays Copy 2. Scroll to browse through the caller ID log.
from DIR... and then the first entry of the When the desired entry appears:
directory.
• Press repeatedly to show different
7. Scroll to browse to the desired entry. dialing options.
• Press 1 repeatedly if you need to add or
-OR-
remove 1 in front of the phone number.
Use the alphabetical search to find the
3. Press or to dial the displayed number.
desired entry.
8. Press SELECT to save. You hear a
Dial a caller ID log entry
confirmation. The name (up to 12 characters)
• When the desired entry appears, press
appears in the selected speed dial location.
or to dial.
Dial a speed dial number
Save a caller ID log entry to the directory
• Press and hold a dialing key (0 or 2-9) to
1. When the desired caller ID log entry
dial the number stored in the corresponding displays, press SELECT.
speed dial location.
2. Scroll to To Directory then press SELECT.
When the speed dial location is empty, the screen
3. Use the dialing keys to modify the number,
displays the speed dial list. See Assign a speed and then press SELECT.
dial entry to add a new entry. 4. Use the dialing keys to modify the name,
and then press SELECT to save.
Delete a speed dial entry
Delete a caller ID log entry
1. Press MENU when the phone is not in use.
• When the desired caller ID log entry displays,
Scroll to Directory, then press SELECT.
2.
press DELETE.
3. Scroll to Speed dial, then press SELECT.
Delete all caller ID log entries
4. Press or , or use the dialing keys to
choose the desired speed dial location, then • Press MENU when the phone is not in
press DELETE. The screen displays Clear use. Scroll to Caller ID log and then press
SD #X?
SELECT. Scroll to Del all calls and then
press SELECT twice.
5. Press SELECT to confirm. You hear a
confirmation tone.
Electrical storms
Electrical storms can sometimes cause power surges
harmful to electronic equipment. For your own safety, take
caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should
retain its luster for many years. Clean it only with a
dry non-abrasive cloth. Do not use dampened cloth or
cleaning solvents of any kind.
Frequently asked questions
Do not place the handset
in the charger.
Below are the questions most frequently asked about
the cordless telephone. If you cannot find the answer to
The handset shows Registered and you hear a
your question, visit our website at
beep when the registration process completes.
www.vtechphones.com or call 1 (800) 595-9511
The registration process takes about 90 seconds
for customer service. In Canada, go to
to complete.
www.vtechcanada.com or call 1 (800) 267-7377.
Deregister all devices
My telephone Make sure the telephone base is
To replace a handset or reassign the designated
does not work installed properly, and battery is
handset number of a registered handset, you
at all. installed and charged correctly.
must deregister all handsets and then individually
For optimum daily performance,
register each handset.
return the handset to the
To deregister all handsets:
telephone base after use.
1. Press and hold /FIND HANDSET on the
The display Disconnect the telephone line
telephone base for about 10 seconds until
shows No line. cord from your telephone and
the IN USE light on the telephone base
connect it to another telephone.
I cannot hear the
flashes.
dial tone. If there is no dial tone on that
Immediately press /FIND HANDSET again.
2. other telephone either, then
the telephone line cord may be
All handsets show To register HS... and
defective. Try installing a new
...see manual alternately when the deregistration
telephone line cord.
process completes. The deregistration process
takes about 10 seconds to complete. If changing telephone line cord
does not help, the wall jack
(or the wiring to this wall jack)
ECO mode may be defective. Contact your
telephone service provider.
This power conserving technology reduces power You may be using a new cable
consumption for optimal battery performance. The ECO
or VoIP service, the existing
mode activates automatically whenever the handset is
telephone jacks in your home
synchronized with the telephone base.
may no longer work. Contact your
service provider for solutions.
General product care
Taking care of your telephone
Your cordless telephone contains sophisticated
electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original
packing materials to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not
use the handset outdoors in the rain, or handle it with
wet hands. Do not install the telephone base near a
sink, bathtub or shower.
Quiet mode
Sound settings
You can turn on the quiet mode for a period of
time. During this period, all tones (except paging
Key tone
tone) and call screening are muted. When you
You can choose from different ringer tones. turn on the quiet mode, the answering system
1. Press MENU when the handset is not in use. turns on automatically.
1. Press and hold on the handset or
2. Scroll to Settings, and then press SELECT.
telephone base when idle.
3. Scroll to choose Key tone, and then press
2. Use the dialing keys (0-9) to enter the
SELECT.
duration, and then press SELECT to save.
4. Scroll to choose On or Off, and then press
SELECT to save.
• To turn off the quiet mode, press and hold
on the handset or telephone base when idle .
Ringer tone
You can choose from different ringer tones.
About answering system and
1. Press MENU when the handset is not in use.
voicemail service
2. Scroll to Ringers, and then press SELECT.
3. Scroll to choose Ringer tone, and then
For message recording, your telephone has a
press SELECT. built-in answering system, and it also support
voicemail service offered by your telephone
4. Scroll to sample each ringer tone, and then
service provider (subscription is required, and
press SELECT to save.
fee may apply).
NOTE
The main differences between them are as
If you turn off the ringer volume, you will not hear ringer follows:
tone samples.
Built-in answering Voicemail from
Category
system telephone service
Ringer volume
You can adjust the ringer volume level, or turn Messages are Messages are
Storage
stored in the stored in a server
the ringer off.
telephone base. or system provided
1. Press MENU when the handset is not in use.
by your telephone
2. Scroll to Ringers, and then press SELECT. service.
3. Scroll to choose Ringer volume or Cell Your messages Your messages
volume, and then press SELECT. will not be deleted may be
automatically. automatically
4. Scroll to adjust the volume, and then press
deleted after a
You have to delete
SELECT to save.
period of time.
your messages
NOTE manually. Contact your
telephone service
If the handset ringer volume is set to off, that handset
is silenced for all incoming calls except paging tone. provider for more
details.
Ringer volume (telephone base) When you received When you received
Method
new messages, new messages,
to retrieve
You can adjust the telephone base volume level
handset displays the handset
messages
+
by pressing VOL- or VOL on the top of the
XX new messages displays and
telephone base when idle.
and the message New voicemail.
window on the
Temporary ringer silencing telephone base
flashes.
When the telephone is ringing, you can
temporarily silence the ringer of the handset To retrieve To retrieve
without disconnecting the call. The next call rings messages, usually messages, you
there are two ways: need an access
normally at the preset volume.
number and/or a
• Press a button
• Press OFF or MUTE on the handset. The
passcode provided
on the telephone
handset displays and Ringer muted briefly.
by your telephone
base; or
service provider.
• Access remotely
with an access
code.
What will VTech do if the Product is not free from
The answering Make sure the answering system
defects in materials and workmanship during
system does is on. When the answering system
the limited warranty period ("Materially Defective
not record is on, ANS ON should display on
Product")?
messages. the handset and the telephone
During the limited warranty period, VTech's authorized
base.
service representative will repair or replace at VTech's
When the answering machine option, without charge, a Materially Defective Product. If
memory is full, it does not record we repair the Product, we may use new or refurbished
new messages until some old replacement parts. If we choose to replace the Product,
we may replace it with a new or refurbished Product
messages are deleted.
of the same or similar design. We will retain defective
If you subscribe to voicemail parts, modules, or equipment. Repair or replacement
service, change the number of of the Product, at VTech's option, is your exclusive
rings so that your answering remedy. VTech will return the repaired or replacement
system answers before your Products to you in working condition. You should expect
voicemail service answers. To the repair or replacement to take approximately 30 days.
determine how many rings activate
How long is the limited warranty period?
your voicemail service, contact your
The limited warranty period for the Product extends for
telephone service provider.
ONE (1) YEAR from the date of purchase. If VTech
The answering Make sure you have set the date
repairs or replaces a Materially Defective Product
system does and time. See Configure your
under the terms of this limited warranty, this limited
not announce telephone section. warranty also applies to the repaired or replacement
the correct day Product for a period of either (a) 90 days from the
of the week date the repaired or replacement Product is shipped to
for recorded you or (b) the time remaining on the original one-year
messages time warranty; whichever is longer.
stamp.
What is not covered by this limited warranty?
The messages If a caller leaves a very long
This limited warranty does not cover:
on the answering message, part of it may be lost
1. Product that has been subjected to misuse,
system are when the answering system
accident, shipping or other physical damage,
incomplete. disconnects the call after the
improper installation, abnormal operation or
preset recording time.
handling, neglect, inundation, fire, water or other
liquid intrusion; or
If the memory on the answering
system becomes full during a 2. Product that has been damaged due to repair,
alteration or modification by anyone other than an
message, the answering system
authorized service representative of VTech; or
stops recording and disconnects
the call. 3. Product to the extent that the problem experienced
is caused by signal conditions, network reliability,
I accidentally While the handset is not in use,
or cable or antenna systems; or
press MENU and then enter
set my LCD
4. Product to the extent that the problem is caused
364
language to to change the handset
by use with non-VTech accessories; or
Spanish or LCD language back to English.
5. Product whose warranty/quality stickers, product
French, and I
serial number plates or electronic serial numbers
don't know how
have been removed, altered or rendered illegible; or
to change it back
6. Product purchased, used, serviced, or shipped for
to English.
repair from outside the United States of America
or Canada, or used for commercial or institutional
purposes (including but not limited to Products
Limited warranty used for rental purposes); or
7. Product returned without a valid proof of purchase
(see item 2 on the next page); or
What does this limited warranty cover?
8. Charges for installation or set up, adjustment
The manufacturer of this VTech Product warrants to
of customer controls, and installation or repair of
the holder of a valid proof of purchase ("Consumer" or
systems outside the unit.
"you") that the Product and all accessories provided
in the sales package ("Product") are free from
How do you get warranty service?
defects in material and workmanship, pursuant to the
NOTE: Before calling for service, please review the
following terms and conditions, when installed and
user's manual - a check of the Product's controls and
used normally and in accordance with the Product
features may save you a service call.
operating instructions. This limited warranty extends
Except as provided by applicable law, you assume the
only to the Consumer for Products purchased and
used in the United States of America and Canada. risk of loss or damage during transit and transportation
and are responsible for delivery or handling charges
Default announcement
Telephone base control key panel:
The telephone is preset with a greeting that
answers calls with "Hello, please leave a
message after the tone." You can use this preset
announcement, or replace it with your own.
Record your own announcement
The announcement can be up to 90 seconds in
length.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press
SELECT twice.
3. The handset announces, "To play, press 2.
To record, press 7."
4. Press 7 to record. The handset announces,
"Record after the tone. Press STOP when you
are done." After the tone, speak towards the
handset microphone. Then, press 5 when done.
Play the announcement
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press
Set your built-in answering system
SELECT twice.
3. The handset announces, "To play, press 2.
Your answering system has various features,
To record, press 7."
read below for the basic settings.
4. Press 2 to play the announcement.
The answering system can record and store
up to 99 messages. Each message can be up
Delete the announcement
to three minutes in length. The total storage
1. Press MENU when the phone is not in use.
capacity for the announcement, messages and
2. Scroll to Answering sys and then press
memos is approximately 14 minutes. The actual
SELECT twice.
recording time depends on individual message
characteristics. 3. The handset announces, "To play, press 2.
To record, press 7."
Your answering system allows you to set your
announcement, to save and delete messages, 4. Press 3 to delete your own recorded
activate call screening, to set number of rings announcement.
before pick up, to access remotely, and to
control the recording time. Set number of rings
You can set the answering system to answer an
Turn the answering system on or off
incoming call after 2, 3, 4, 5 or 6 rings; or toll saver. If
The answering system must be turned on to
you choose toll saver, the answering system answers
answer and record messages.
a call after 2 rings when you have new messages, or
To turn on or off with the telephone base: after 4 rings when you have no new messages.
1. Press MENU when the phone is not in use.
• Press /ANS ON on the telephone base to turn
the built-in answering system on or off. Scroll to Answering sys then press SELECT.
2.
To turn on or off with the handset: 3. Scroll to Ans sys setup then press SELECT.
4. Scroll to # of rings then press SELECT.
1. Press MENU when the phone is not in use.
5. Scroll to choose 2, 3, 4, 5, 6 or Toll saver.
2. Scroll to highlight Answering sys, and then
press SELECT. 6. Press SELECT to save and you hear a
Scroll to highlight Answer on/off, and then confirmation tone.
3.
press SELECT.
4. Scroll to highlight Answer: On or
Answer: Off, and then press SELECT to
save. You hear a confirmation tone.
incurred in the transport of the Product(s) to the service
Technical specifications
location. VTech will return repaired or replaced Product
under this limited warranty. Transportation, delivery
or handling charges are prepaid. VTech assumes no
Frequency Crystal controlled PLL synthesizer
risk for damage or loss of the Product in transit. If the
control
Product failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this
Transmit Handset: 1921.536-1928.448 MHz
limited warranty, VTech will notify you and will request
freuency
Telephone base: 1921.536-1928.448
that you authorize the cost of repair prior to any further
MHz
repair activity. You must pay for the cost of repair and
return shipping costs for the repair of Products that are
Channels 5
not covered by this limited warranty.
Nominal Maximum power allowed by FCC and
What must you return with the Product to get
effective IC. Actual operating range may vary
warranty service?
range according to environment conditions
1. Return the entire original package and contents
at the time of use.
including the Product to the VTech service location
along with a description of the malfunction or Power Handset: 2.4V Ni-MH battery
difficulty; and requirements
Telephone base: 6V AC @ 400mA
2. Include a "valid proof of purchase" (sales receipt)
Charger: 6V AC @ 300mA
identifying the Product purchased (Product model)
and the date of purchase or receipt; and
Memory Handset directory:
3. Provide your name, complete and correct mailing 50 memory locations; up to 30 digits
address, and telephone number. and 15 characters
Handset caller ID log:
Other limitations
50 memory locations; up to 24 digits
This warranty is the complete and exclusive agreement
and 15 characters
between you and VTech. It supersedes all other
written or oral communications related to this Product.
VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech's
responsibilities regarding the Product. There are no
other express warranties. No one is authorized to make
modifications to this limited warranty and you should
not rely on any such modification.
State/Provincial Law Rights: This warranty gives you
specific legal rights, and you may also have other rights,
which vary from state to state or province to province.
Limitations: Implied warranties, including those of
fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary
use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable
for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost
profits or revenue, inability to use the Product or
other associated equipment, the cost of substitute
equipment, and claims by third parties) resulting from
the use of this Product. Some states/provinces do
not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or
exclusion may not apply to you.
Please retain your original sales receipt as
proof of purchase.
Message alert tone Options during playback:
• Press /VOLUME/ to adjust the message
When the message alert tone is set to on,
playback volume.
and there is at least one new message, the
telephone base beeps every 10 seconds. The
• Press 6 to skip to the next message.
message alert tone is preset to off.
• Press 4 to repeat the message. Press 4
1. Press MENU when the phone is not in use.
during the time and day announcement to
hear the previous message.
2. Scroll to Answering sys then press SELECT.
• Press 3 to delete the playing message.
3. Scroll to Ans sys setup then press SELECT.
• Press OFF to stop the playback.
4. Scroll to Msg alert tone then press SELECT.
5. Scroll to choose Tone: On or Tone: Off. • Press to switch between speakerphone
mode and handset mode.
6. Press SELECT to save and you hear a
confirmation tone.
Delete all old messages at the telephone
base
Recording time
To delete all old messages at the telephone
You can set the recording time limit for each base:
incoming message. Press X/DELETE twice when the phone is not
1. Press MENU when the phone is not in use. in use.
2. Scroll to Answering sys then press SELECT.
To delete all old messages on a handset:
3. Scroll to Ans sys setup then press SELECT.
1. Press MENU when the phone is not in use.
4. Scroll to Recording time then press
2. Scroll to Answering sys, and then press
SELECT.
SELECT.
5. Scroll to choose 3 minutes, 2 minutes or
Scroll to Delete all old, and then press
3.
1 minute.
SELECT twice. You hear a confirmation tone.
Press SELECT to save and you hear a
6.
confirmation tone.
Remote access
A two-digit security code is required to access
Use your built-in answering system
the answering system remotely from any
touch-tone telephone. The preset code is 19.
You can use this preset code, or set your own.
New message indication
When there are new answering system 1. Dial your telephone number from any
messages, The handset displays XX new touch-tone telephone.
messages and the message window on the
2. When the system plays your announcement,
telephone base flashes.
enter the two-digit security code.
3. You can enter one of the following remote
Message playback
commands.
To playback messages at the telephone base:
ress /PLAY when the phone is not in use.
• P Command Description
Options during playback:
1 Play all messages.
+
• Press VOL- or VOL to adjust the speaker
2 Play new messages.
volume.
3 Delete the current message
• Press /SKIP to skip to the next message.
(during playback).
• Press /REPEAT to repeat the message
/REPEAT
currently playing. Press twice to 33 Delete all old messages.
listen to the previous message.
4 Repeat the current message
• Press X/DELETE to delete the playing
(during playback).
message. The system advances to the next
message.
5 Stop.
• Press /STOP to stop.
*5 Hear a list of remote
To playback messages at the handset:
commands.
• Press MENU to choose Play messages.
Press SELECT.
Specifications are subject to change without notice.
© 2014 for VTech Communications, Inc.
All rights reserved. 05/14. CS6859_ACIB_V4.0
Document order number: 91-007176-040-100