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Technical Support
It is often the case that users experience problems when installing or using a product for the
first time. Equinox are unable to answer technical support questions about this product or its
use by telephone.
If you have a technical support problem, please consult the following list for help:
Manual
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On-line help
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Press <F1> for help at any time.
The help system is context-sensitive. Simply press <F1> on any error message and the
Possible causes of the error should be listed. This help system is updated on a regular
basis. Please see software update details for information on keeping up -to-date with
software revisions.
Internet Web Site
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Equinox have setup an AVR™ microcontroller support page on our web site. This page is
designed to provide up-to date information on all issues concerning both AVR™
microcontrollers and support tools.
The microcontroller support page can be found at:
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E-mail
Please e-mail any technical support questions about this product to:
support@equinox-tech.com
Equinox will try our best to answer your questions about this product as quickly as
possible. However, we cannot promise an immediate reply. Please consult our web site
for new software updates as the problem that you are enquiring about may have already
been fixed in a new version.
Fax
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Please fax any technical support questions about this product to: +44 (0) 1204 535555
Equinox will try our best to answer your questions about this product as quickly as
possible. However, we cannot promise an immediate reply. Please consult our web site
for new software updates as the problem that you are enquiring about may have already
been fixed in a new version.
vi
www.equinox-tech.com
RS232-RS485 Convertor Manual V1.02 28/06/01
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