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Equinox Warranty Information
This product is guaranteed by Equinox Technologies UK Limited for a period of 12 months (1
year) after the date of purchase against defects due to faulty workmanship or materials. One
guarantee covers both parts and labour. Service under the guarantee is only provided upon
presentation of reasonable evidence that the date of the claim is within the guarantee period
(e.g. completed registration/guarantee card or a purchase receipt).
The guarantee is not valid if the defect is due to accidental damage, misuse or neglect and in
the case of alterations or repair carried out by unauthorised persons. A number of exceptions
to the warranty are listed in the 'Exceptions to warranty' section below. Service (during and
after guarantee period) is available in all countries where the product is distributed by
Equinox Technologies UK Limited.
Exceptions to warranty
i.
Over-voltage damage
This warranty does not cover damage to the programmer due to voltages beyond the
specified voltage limits being applied to the 'DC Power Input' or the 'Target Connector'.
The user must ensure that sufficient care is taken to avoid over-voltage and static
conditions on any of the 'Target Connector' I/O pins.
ii.
Over-current damage
This warranty does not cover damage to the programmer due to excessive current being
drawn from the programmer power supply. The user must ensure that there is sufficient
over-current protection within the test fixture to protect against short circuit loads.
iii. Short-circuit damage
This warranty does not cover damage to the programmer due to short-circuit loads being
placed across programmer I/O lines.
Fixed price repair service
Equinox offer a fixed price repair service for the PPM programmer. Please contact Equinox
directly for further information.
Disclaimer
Whilst every effort has been made to ensure that programming algorithms are correct at the
time of their release, it is always possible that programming problems may be encountered,
especially when new devices and their associated algorithms are initially released. It is
Equinox's Company Policy to endeavour to rectify any programming issues as quickly as
possible after a validated fa ult report is received.
It is recommended that high-volume users always validate that a sample of a devices has
been programmed correctly, before programming a large batch. Equinox Technologies UK
Ltd. can not be held responsible for any third party claims which arise out of the use of this
programmer including 'consequential loss' and 'loss of profit'.
RS232-RS485 Convertor Manual V1.02 28/06/01
iii
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