Troubleshooting - Hip Street MP3 VIDEO PLAYER User Manual

1. Trouble-shooting
The player will not start
No sound heard from the
earphone
Unrecognizable codes on
the display screen
Cannot download files
The player's real capacity
is less than the labeled
capacity
Please make sure the master power switch is turned on.
Please make sure the volume is not set at 0 and
earphone connection is securely in place.
Ensure the earphone plug is clean.
Check whether the music file is corrupted or not, since
corrupted music files will not be able to play properly.
Ensure the music files are in the correct format.
Make sure you choose the right language.
Check whether the USB cable is damaged, and secure
the connection between the player and PC.
Check whether the driver is installed properly.
Ensure there is sufficient memory space.
This is due to the player's internal software which
occupies a little memory space on the player.
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MP3 Video Player Manual