Troubleshooting - Philips MCM2250 User Manual

10 Troubleshooting

Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
the Consumer Care, make sure that the
product is nearby and the model number and
serial number are available.
Problem Solution
No power. Make sure that the AC power
adaptor is connected properly.
Make sure that there is power at
the AC outlet.
With a power-saving feature,
the product switches off
automatically 15 minutes after
the product stays inactivity.
No sound Adjust the volume.
or poor
Disconnect the headphones.
sound.
No response Reconnect the AC power
from the adaptor, and then turn on the
product. product again.
With a power-saving feature,
the product switches off
automatically 15 minutes after
the product stays inactivity.
EN
16
Problem Solution
Remote Before you press any function
control does button, select the correct source
not work. with the remote control instead
of the main unit.
Reduce the distance between the
remote control and the main unit.
Insert the battery with its polarity
(+/– signs) aligned as indicated.
Replace the battery.
Aim the remote control directly
at the sensor on the front panel
of the main unit.
No disc is Insert a disc.
detected.
Make sure that you place the disc
with its label facing upwards.
Wait until the moisture
condensation at the lens has
cleared.
Replace or clean the disc.
Make sure that the recordable
disc is finalized and the format
supported.
USB storage Make sure that the USB storage
device is not device is compatible with the
supported. product.
Try another one.
Cannot Make sure that the file format is
play some supported.
files on the
Make sure that the file quantity
USB storage
does not exceed the maximum.
device.
Radio Increase the distance between
reception is the product and other electrical
poor. appliances.
Fully extend the antenna.
Connect an outdoor FM antenna
instead.
Timer does Set the clock correctly.
not work.
Activate the timer.
Clock/timer Power has been interrupted or
setting is the AC power adaptor has been
erased. disconnected.
Reset the clock/timer.