Plantronics Blackwire C315 User Manual page 11

My headset stops responding to
button presses.
My headset doesn't work with my
computer softphone.
The headset call answer/end
button doesn't respond.
For Windows Vista and Windows 7 systems
• Go to Control Panel > Sound > Recording tab.
• Highlight your device choice, select the Set Default button and
click OK.
For Mac OS X
• Choose Apple menu > System Preferences and click Sound.
• Click Output, and then select "Internal Speakers" or your device
choice.
When a PC goes into standby or hibernation, the USB headset no
longer is powered on. Be sure your PC is in an active state.
Check the compatibility list at
ensure your softphone is compatible for headset call control.
When a PC goes into standby or hibernation, the USB headset is
no longer powered on. Be sure your PC is in an active state.
Ensure Plantronics software is installed and running. Visit
plantronics.com/software to download the Plantronics software.
plantronics.com/software to
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