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4. Trouble Shooting
l f a m i n o r p r o b l e m o c c u r s , i t u s u a l l y c a n b e s o l v e d q u i t e e a s i l y w h e n t h e c a u s e i s f o u n d b y
u s i n g t h e c h e c k l i s t b e l o w .
PROBLEM
POSSIBLE
CAUSE
POSSIBLE
SOLUTION
Cleaner won't run Not firmly plugged in
N o v o l t a g e i n w a l l p l u g
Blown fuse or tripped
breaker
T h e r m a l p r o t e c t o r a c t i v a t e d
Plug unit in firmly
C h e c k f u s e o r b r e a k e r
Replace fuse or reset breaker
A l l o w c l e a n e r t o c o o l f o r 3 0 m i n u t e s ( t h i s
w i l l r e s e t t h e t h e r m a l p r o t e c t o r )
Agitator brushes
aren't turning
Custom Control"' switch set
on bare floor position.
A u i t a t o r i s o b s t r u c t e d .
Set switch to carpet position
C l e a r o b s t r u c t i o n
C l e a n e r / t o o l s
w o n ' t p i c k u p
Broken or worn belt
B r u s h r o l l w o r n
Filter bag full
I n c o r r e c t c a r p e t h e i g h t
s e t t i n g
Blockaqe in air flow passage
R e p l a c e b e l t
R e p l a c e b r u s h r o l l
C h a n g e f i l t e r b a g
M o v e c a r p e t h e i g h t c o n t r o l t o l o w e r s e t t i n g
C l e a r b l o c k a q e
Cleaner hard to
push
I n c o r r e c t c a r p e t h e i g h t s e t -
t i n q
M o v e c a r p e t h e i g h t c o n t r o l t o h i g h e r
s e t t i n o
C l e a n e r w o n ' t
s e l f - p r o p e l
F l a t b e l t b r o k e n o r w o r n
S e l f - p r o p e l b u t t o n i n 0 F F
n o s i t i o n
Replace belt
S l i d e b u t t o r i t o 0 N
Brush roll not
t u r n i n g
Brush roll in 0FF position
F l a t b e l t b r o k e n o r w o r n
Move brush roll control to 0N position
(carpet)
R e p l a c e b e l t
Powered hand
tool brush roll
won't turn
Too much pressure being
a n n l i e d t o t o o l
Continue using tool applying light pressure
B l o c k a g e i n t u r b i n e c h a n n e l R e m o v e b l o c k a g e .
Broken or worn belt
R e n l a c e b e l t
L o w c l e a n e r s u c t i o r r
C h e c k i t e m s u n d e r " C l e a n e r w o n ' t o i c k u n " .
Clearing blockages
Disconnect cleaner from electrical outlet.
W a r n i n g - B r u s h r o l l c a n s t a r t s u d d e n l y .
U n p l u g c l e a n e r w h e n i t i s t u r n e d o v e r .
L o w s u c t i o n o r p i c k u p m a y b e d u e t o a
b l o c k a g e i n t h e s y s t e m . R e f e r t o t h e f o l l o w -
i n g s t e p s t o c h e c k f o r b l o c k a g e s c o n t i n u i n g
w i t h e a c h s t e p u n t i l t h e b l o c k a g e i s f o u n d :
l . C h e c k f u l l n e s s o f f i l t e r b a g ; c h a n g e i f
n e e d e d .
Checking airflow path
2 . P l u g c l e a n e r i n a n d t u r n 0 N . C h e c k f o r
s u c t i o n a t e n d o f h o s e ( A ) .
a . l f t h e r e i s s u c t i o n , c o n t i n u e w i t h s t e p 3 .
b. lf there is no suction. check for blockaoe
i n h o s e a n d d i r t t u b e
a s f o l l o w s :
l ) D i s c o n n e c t
h o s e f r o m d i r t d u c t
t C ) b y r e v e r s i n g
p r o c e d u r e f o r " A t -
t a c h h o s e " o n p . 4 ,
F i g s . 1 - 5 a n d l - 6 .
2 ) C l e a r o u t h o s e .
3 ) L o o k i n t o ( C )
and remove blockage.
3 . C h e c k c o n n e c t i o n a t h o s e t u b e ( B ) ; r e m o v e
a n y b l o c k a g e .
4 . T u r n c l e a n e r O F F a n d u n p l u g .
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