Related Manuals for NETGEAR WNR2000v4
Summary of Contents for NETGEAR WNR2000v4
- Page 1 N300 Wireless Router WNR2000v4 Us e r Manual March 2014 202-11229-03 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
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Page 3: Table Of Contents
Use NETGEAR genie after Installation ........18... - Page 4 N300 Wireless Router WNR2000v4 Chapter 4 genie Advanced Home Setup Wizard ............42 WPS Wizard .
- Page 5 N300 Wireless Router WNR2000v4 Remote Computer Access Basics ........89 Port Triggering to Open Incoming Ports .
- Page 6 N300 Wireless Router WNR2000v4 Cannot Access the Internet ......... . 129 Troubleshoot Internet Browsing .
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Page 7: Hardware Setup
Firmware updates with new features and bug fixes are made available from time to time on downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware. -
Page 8: Unpack Your Router
Category 5e (Cat 5E) Ethernet cable • Installation guide If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels. -
Page 9: Front Panel
N300 Wireless Router WNR2000v4 Front Panel The router front panel has the following status LEDs and button: Power LED Internet LED Wireless LED LAN LEDs WPS button and LED Figure 2. Front panel Table 1. Front panel LED descriptions Description Power •... - Page 10 N300 Wireless Router WNR2000v4 Table 1. Front panel LED descriptions (continued) Description LAN ports • Solid green. The LAN port has detected a 100 Mbps link with an attached device. 1–4 • Solid amber. The LAN port has detected a 10 Mbps link with an attached device.
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Page 11: Back Panel
N300 Wireless Router WNR2000v4 Back Panel The back panel has the following buttons, ports, and connector: WiFi On/Off button Restore Factory Settings button LAN ports Internet port AC power connector On/Off button Figure 3. Back panel Table 2. Back panel button, port, and connector descriptions... -
Page 12: Label
N300 Wireless Router WNR2000v4 Label The label on the back panel of the router shows the default login information, default WiFi network name (SSID), network key (also referred to as wireless network password or passphrase), serial number, MAC address, and other information. - Page 13 N300 Wireless Router WNR2000v4 To prepare your router for installation: Carefully peel off the protective film covering both sides of your router. Remove the protective film covering the front panel of the router. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
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Page 14: Cable Your Router
Disconnect the cable from the modem (2). You will connect it to the router later. Locate the Ethernet cable that came with the NETGEAR product. Securely insert the Ethernet cable into your modem and into the Internet port of the router. -
Page 15: Verify The Cabling
N300 Wireless Router WNR2000v4 Locate the cable you removed from the modem in Step 3. Securely insert that cable into a LAN port on the router such as LAN port 4. Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence: First, power on the modem. -
Page 16: Chapter 2 Getting Started With Netgear Genie
Co n n e c t to t h e rou te r This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book. -
Page 17: Router Setup Preparation
N300 Wireless Router WNR2000v4 Router Setup Preparation You can set up your router with NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, computers, and other devices in the network have the settings described here. -
Page 18: Netgear Genie Setup
N300 Wireless Router WNR2000v4 NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. -
Page 19: Upgrade Router Firmware
N300 Wireless Router WNR2000v4 To use NETGEAR genie again if you want to view or change settings for the router: Launch your browser from a computer or wireless device that is connected to the router. Type http://www.routerlogin.net or http://www.routerlogin.com. -
Page 20: Router Dashboard (Basic Home Screen)
N300 Wireless Router WNR2000v4 For more information about upgrading firmware, see Upgrade the Router Firmware page 74. Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the five sections of the dashboard to view more detailed information. -
Page 21: Change The Password
These links work once you have an Internet connection. Change the Password The default password that you use to log in to the router is admin. NETGEAR recommends that you change this default password to a secure password. Changing the default password is not the same as changing the password for wireless access. -
Page 22: Password Recovery
N300 Wireless Router WNR2000v4 Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you have an easy way to recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. -
Page 23: Wi-Fi Protected Setup (Wps) Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. During the connection process, the client gets the security settings from the router so that every device in the network has the same security settings. -
Page 24: Chapter 3 Genie Basic Settings
genie Basic Settings Yo u r I n te r n e t co n n e c t i o n a nd n e twor k This chapter describes the features that are available from the genie Basic Home screen: Figure 6. -
Page 25: Internet Setup
N300 Wireless Router WNR2000v4 Internet Setup The Internet Setup screen is where you view or change ISP information. To view or change the Internet setup: From the Home screen, select Internet. The Internet Setup screen displays: The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login. -
Page 26: Internet Setup Screen Fields
N300 Wireless Router WNR2000v4 Click the Test button. Your Internet connection is tested. If the router does not detect the Internet connection and the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting. Internet Setup Screen Fields The following descriptions explain all of the possible fields on the Internet Setup screen. -
Page 27: Basic Wireless Settings
WARNING: NETGEAR recommends that you do not change your preset security settings. If you do decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. - Page 28 N300 Wireless Router WNR2000v4 Note: If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click the Apply button. To avoid this situation, use a computer with a wired connection to access the router.
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Page 29: Wireless Settings Screen Fields
Name (SSID). The SSID is also known as the wireless network name. The default SSID is randomly generated. NETGEAR strongly recommends that you do not change the default SSID. If you do decide to change the name, enter a 32-character (maximum) name in this field. -
Page 30: Wpa-Psk, Wpa2-Psk, And Wpa-Psk + Wpa2-Psk Mixed Mode
N300 Wireless Router WNR2000v4 WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK Mixed Mode These types of wireless security options use a pre-shared key (PSK), which is the same as a passphrase, wireless network password, or network key. You can select from the following wireless PSK security options: •... -
Page 31: Wpa/Wpa2 Enterprise
N300 Wireless Router WNR2000v4 WPA/WPA2 Enterprise This security option is not for home use but is typically used in a business or enterprise. WPA/WPA2 Enterprise does not use a passphrase but supports 802.1x authentication, which requires an internal or external RADIUS server. A Remote Authentication Dial In User Service (RADIUS) server provides Authentication, Authorization, and Accounting (AAA) management to grant (or deny) computers access to your wireless network. - Page 32 N300 Wireless Router WNR2000v4 (the router is capable of speeds of up 300 Mbps) and does not function with WPS. However, if you set up a wireless distribution system (WDS; see Wireless Distribution System (WDS) on page 84), WEP is the only security that can be supported.
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Page 33: Attached Devices
N300 Wireless Router WNR2000v4 For 64-bit WEP, four different WEP keys are generated. For 128-bit WEP, only one WEP key is generated, and the four key fields are populated with the same WEP key. • If the authentication type is Shared Key: a. -
Page 34: Parental Controls
Parental Controls The first time that you select Parental Controls from the Basic Home screen, you are automatically directed to the NETGEAR website where you can learn more about Live Parental Controls or download the application. The following screen displays: Figure 7. - Page 35 On the Live Parental Controls screen, click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management Utility. After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed.
- Page 36 N300 Wireless Router WNR2000v4 After you log on or create your account, the filtering level screen displays: Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button.
- Page 37 N300 Wireless Router WNR2000v4 The next time that you select Parental Controls on the Basic Home screen, you can sign in to your free OpenDNS account and manage the parental controls. Figure 8. Sign in to your OpenDNS account screen...
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Page 38: Guest Network
N300 Wireless Router WNR2000v4 Guest Network Adding a wireless guest network allows visitors at your home to use the Internet without seeing your passphrase. You can also specify the degree of access that you give to visitors. To set up a guest network: ... - Page 39 30, WPA/WPA2 Enterprise page 31, and on page 31). By default, the wireless guest network has no security (no authentication or encryption). However, NETGEAR recommends that you do select a security option. Click the Apply button. genie Basic Settings...
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Page 40: Chapter 4 Genie Advanced Home
genie Advanced Home S p e c i f y c u stom s et t in g s This chapter describes the features that are available from the genie Advanced Home screen: Figure 9. genie Advanced Home screen This chapter contains the following sections: •... - Page 41 N300 Wireless Router WNR2000v4 • LAN Setup • QoS Setup The following menu selections that you can access from the Advanced Home screen are described in separate chapters: • Security. For information, see Chapter 5, Security. • Administration. For information, see Chapter 6, Administration.
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Page 42: Setup Wizard
N300 Wireless Router WNR2000v4 Setup Wizard The NETGEAR genie installation process is launched with the Setup Wizard the very first time that you start up the router. After you have set up the router, the genie installation process no longer launches automatically, but you can launch the Setup Wizard manually. -
Page 43: Wps Wizard
N300 Wireless Router WNR2000v4 The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. When the Setup Wizard is successful, the following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client (a computer or other wireless device) to your network. -
Page 44: Setup Menu
N300 Wireless Router WNR2000v4 You do not need to enter a password. • PIN Number. To use the PIN method, do the following: a. Select the PIN Number radio button. The screen adjusts: b. Enter the client security PIN. c. Click the Next button. -
Page 45: Wan Setup
N300 Wireless Router WNR2000v4 • QoS Setup. Quality of Service (QoS) setup. For information, see QoS Setup on page 53. WAN Setup The WAN Setup screen lets you configure a demilitarized zone (DMZ) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the Internet (WAN) port. -
Page 46: Default Dmz Server
N300 Wireless Router WNR2000v4 Respond to Ping on Internet Port. If you want the router to respond to a ping from the Internet, select this check box. By default, the check box is cleared. Use this option only as a diagnostic tool because it allows your router to be discovered. -
Page 47: Change The Mtu Size
MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. -
Page 48: Lan Setup
Table 3. Common MTU sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. -
Page 49: Lan Setup Screen Settings
N300 Wireless Router WNR2000v4 Note: If you change the LAN IP address of the router while connected through the browser, you are disconnected. If this situation occurs, you need to open a new connection to the new IP address and log in again. -
Page 50: Manage The Dhcp Server On The Router
N300 Wireless Router WNR2000v4 packets. Both is the default setting. With the Both or Out Only setting, the router broadcasts its routing table periodically. With the Both or In Only setting, the router incorporates the RIP information that it receives. -
Page 51: Set Up Address Reservation
N300 Wireless Router WNR2000v4 The router delivers the following parameters to any LAN device that requests DHCP information: • An IP address from the range that you have defined • Subnet mask • Gateway IP address (the router’s LAN IP address) •... - Page 52 N300 Wireless Router WNR2000v4 The Address Reservation screen displays: In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.) Tip: If the computer is already on your network, you can select the associated radio button in the Address Reservation table.
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Page 53: Qos Setup
WMM QoS is enabled by default, and the Enable WMM (Wi-Fi multimedia) settings check box is selected. NETGEAR recommends that you leave this setting as it is for full 802.11n wireless rate support. You can disable it in the QoS Setup screen by clearing this check box and clicking the Apply button. -
Page 54: Quality Of Service Priority Rules And Internet Access
N300 Wireless Router WNR2000v4 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Setup > QoS Setup. - Page 55 N300 Wireless Router WNR2000v4 • Specific online games • Individual Ethernet LAN ports of the router • A specific device by MAC address To specify prioritization of traffic, you need to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen.
- Page 56 N300 Wireless Router WNR2000v4 All preconfigured QoS rules are displayed in a table, along with their priority (Highest, High, Normal, or Low) and a description: Select the radio button next to the QoS policy that you want to edit or delete, and do one of the following: •...
- Page 57 N300 Wireless Router WNR2000v4 Create a QoS Rule for an Application or Online Game To create a QoS policy for an application or online game: Select Advanced > Setup > QoS Setup. The QoS Setup screen displays. Click the Setup QoS rule button.
- Page 58 N300 Wireless Router WNR2000v4 In the QoS Policy for field, type a descriptive name for the new application or game. From the Priority list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet. Select Highest, High, Normal, or Low.
- Page 59 N300 Wireless Router WNR2000v4 Create a QoS Rule for a MAC Address To create a QoS policy for traffic from a specific MAC address: Select Advanced > Setup > QoS Setup. The QoS Setup screen displays. Click the Setup QoS rule button.
- Page 60 N300 Wireless Router WNR2000v4 The existing QoS rules display. Click the Add Priority Rule button. The QoS - Priority Rules screen displays. In the Priority Category list, select MAC Address. The MAC Device List displays. Select the radio button next to the device\ that you want to edit or delete, and do one of the following: •...
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Page 61: Chapter 5 Security
Security Ke e p u n wa n te d con te nt o ut o f yo ur n e two r k This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and other devices connected to your network. -
Page 62: Keyword Blocking Of Http Traffic
N300 Wireless Router WNR2000v4 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To set up keyword blocking: Select Advanced > Security > Block Sites. -
Page 63: Exempt A Computer From Blocking And Logging
N300 Wireless Router WNR2000v4 Click the Apply button. To delete a keyword or domain: Select Advanced > Security > Block Sites. The Block Sites screen displays. Select the keyword or domain that you want to delete from the list. - Page 64 N300 Wireless Router WNR2000v4 Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application. Although the router already holds a list of many service port numbers, you are not limited to these choices. You can often determine port number information by contacting the publisher of the application, by asking user groups or newsgroups, or by searching.
- Page 65 N300 Wireless Router WNR2000v4 The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. (Optional) To add any additional services or applications that do not already appear, select User Defined.
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Page 66: Schedule Blocking
N300 Wireless Router WNR2000v4 • Click the Edit button to edit the application or service: a. Edit the application or service as described in the previous procedure. b. When you are done, click the Accept button. • Click the Delete button. -
Page 67: Security Event Email Notifications
N300 Wireless Router WNR2000v4 If your time zone uses daylight saving time, select the Automatically adjust for daylight savings time check box. Click the Apply button. Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. -
Page 68: Allow Or Block Access To Your Network
N300 Wireless Router WNR2000v4 To have email alerts sent immediately when someone attempts to visit a blocked site or service, select Send Alert Immediately. Specify when the logs are sent. If you select the Weekly, Daily, or Hourly option and the log fills up before the specified period, the log is automatically emailed to the specified email address. - Page 69 Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address in this screen. NETGEAR recommends that you leave this radio button selected. •...
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Page 70: View Or Add Allowed Devices Not Connected To The Network
N300 Wireless Router WNR2000v4 View or Add Allowed Devices Not Connected to the Network You can set the router to automatically allow a device to connect to the network that is not currently connected. Note: After the router detects a device, the router will remember its status. If a device disconnects from the network, the device remains listed on the Access Control screen. -
Page 71: View Or Add Blocked Devices Not Connected To The Network
N300 Wireless Router WNR2000v4 Click the Add button. The device is added to the list. To remove a device from the list, select the check box next to your device and click the Remove from the list button. The device is removed from the list. - Page 72 N300 Wireless Router WNR2000v4 The Access Control screen displays: Select the View list of blocked devices drop-down list. The blocked devices that are not currently connected to the network display. To add a device to the list, click the Add button.
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Page 73: Chapter 6 Administration
Administration M a n a ge your n e t work This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View and Configure Logs •... -
Page 74: Upgrade The Router Firmware
Firmware Upgrade Assistant screen displays. Click Yes to update the router to the new firmware. (Optional) If you have manually downloaded new firmware from the NETGEAR support website: a. Click Browse, navigate to the firmware file (the file ends in .img), and select the firmware file. -
Page 75: View And Configure Logs
N300 Wireless Router WNR2000v4 WARNING: When uploading firmware to the router, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware. When the upload is complete, your router restarts. The upload process can take up to 3 minutes, and the upgrade process typically takes about 1 minute. -
Page 76: Manage The Configuration File
N300 Wireless Router WNR2000v4 The Logs screen shows the following information: Date and time. The date and time the log entry was recorded. Source IP. The IP address of the initiating device for this log entry. Target address. The name or IP address of the website or news group that users visited or attempted to access, or the IP address from which a DoS or port scan was initiated, from which time was synchronized, or in relation to which other actions occurred. -
Page 77: Restore Configuration Settings
N300 Wireless Router WNR2000v4 The Backup Settings screen displays: Click the Back Up button to save a copy of the current settings. Choose a location to store the .cfg file on a computer on your network. Restore Configuration Settings To restore configuration settings that you backed up: ... - Page 78 N300 Wireless Router WNR2000v4 To erase the configuration and restore the factory default settings: Select Advanced > Administration > Backup Settings. The Backup Settings screen displays. Click the Erase button. Click Yes to confirm the action. The router reboots.
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Page 79: Chapter 7 Advanced Settings
Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP address or domain name is needed. -
Page 80: Advanced Wireless Settings
WPS settings. Advanced Settings for Your Wireless Network NETGEAR recommends that you use caution changing these settings. To change advanced settings for your wireless network: ... -
Page 81: Set Up A Wireless Schedule
N300 Wireless Router WNR2000v4 IMPORTANT: The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options are reserved for wireless testing and advanced configuration only. Do not change these settings. Click the Apply button. Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. -
Page 82: Set Up The Wps Settings
Select the Turn off wireless signal by schedule check box to activate the schedule. Click the Apply button. Set Up the WPS Settings You can control how WPS functions on the router. NETGEAR recommends that you use caution changing the WPS settings. Note:... -
Page 83: Wireless Access Point (Ap)
N300 Wireless Router WNR2000v4 By default, this check box is selected. However, when the check box is selected, some applications such as Network Explorer in Windows Vista might not detect the router. CAUTION: When you clear this check box and you add a new wireless client through WPS, the router’s wireless settings change to an... -
Page 84: Wireless Distribution System (Wds)
Note: If the other router or gateway in your network also has wireless capability, NETGEAR recommends that you use wireless settings on your router that are different from those on the other router or gateway to avoid interference. You could also disable the wireless radio on the other router or gateway and use your router only for wireless client access. - Page 85 N300 Wireless Router WNR2000v4 The following figure shows a wireless repeating scenario. Repeater Base station access point access point Figure 10. Wireless repeating scenario The router can function either as a base station or as a repeater: • Wireless base station. The router acts as the parent access point, bridging traffic to and from the child repeater access point, as well as handling wireless and wired local computers.
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Page 86: Set Up The Base Station
N300 Wireless Router WNR2000v4 • The security option needs to be WEP (or no security). The WEP option displays only if you select Up to 54 Mbps from the Mode menu on the Wireless Settings screen (see Basic Wireless Settings on page 27). -
Page 87: Set Up A Repeater
Note: If you set up the your router as a base station with a non-NETGEAR access point as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the access point that functions as the repeater. - Page 88 N300 Wireless Router WNR2000v4 (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the repeater and allowing LAN client associations only. You can leave the check box cleared if you prefer wireless clients to be able to associate with the repeater.
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Page 89: Port Forwarding And Port Triggering Configuration Concepts
N300 Wireless Router WNR2000v4 Port Forwarding and Port Triggering Configuration Concepts By default, the router blocks inbound traffic from the Internet to your computers except replies to your outbound traffic. You might need to create exceptions to this rule for these purposes: •... -
Page 90: Port Triggering To Open Incoming Ports
N300 Wireless Router WNR2000v4 Your router then sends this request message through the Internet to the web server at www.example.com. The web server at www.example.com composes a return message with the requested web page data. The return message contains the following address and port information. The web server then sends this reply message to your router. -
Page 91: Port Forwarding To Permit External Host Communications
N300 Wireless Router WNR2000v4 Using steps similar to the preceding example, the following sequence shows the effects of the port triggering rule you have defined: You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. -
Page 92: How Port Forwarding Differs From Port Triggering
N300 Wireless Router WNR2000v4 browser needs to access a web server running on a computer in your local network. Using port forwarding, you can tell the router, “When you receive incoming traffic on port 80 (the standard port number for a web server process), forward it to the local computer at 192.168.1.123.”... -
Page 93: Set Up Port Forwarding To Local Servers
N300 Wireless Router WNR2000v4 • Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity. • Port forwarding is always active and does not need to be triggered. -
Page 94: Add A Custom Service
N300 Wireless Router WNR2000v4 From the Service Name list, select the service or game that you are hosting on your network. If the service does not appear in the list, see Add a Custom Service on page 94. In the corresponding Server IP Address field, enter the last octet of the IP address of your local computer that provides this service. -
Page 95: Edit Or Delete A Port Forwarding Entry
N300 Wireless Router WNR2000v4 In the Protocol list, select the protocol. Select TCP, UDP, or TCP/UDP. If you are not sure, select TCP/UDP. In the External Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the External Ending Port field. -
Page 96: Set Up Port Triggering
N300 Wireless Router WNR2000v4 To make a local web server public: Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33. - Page 97 N300 Wireless Router WNR2000v4 To set up port triggering: Select Advanced > Advanced Setup > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering screen displays. Select the Port Triggering radio button. The screen adjusts to display the port triggering information: Clear the Disable Port Triggering check box if it is selected.
- Page 98 N300 Wireless Router WNR2000v4 The Port Triggering - Services screen displays: In the Service Name field, type a descriptive service name. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer.
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Page 99: Dynamic Dns
N300 Wireless Router WNR2000v4 • Click the Edit Service button. The Port Triggering - Services screen displays. a. Edit the service. b. Click the Apply button. • Click the Delete Service button. The service is removed from the table. Dynamic DNS... - Page 100 N300 Wireless Router WNR2000v4 To set up Dynamic DNS: Select Advanced > Advanced Setup > Dynamic DNS. The Dynamic DNS screen displays: Select the Use a Dynamic DNS Service check box. In the Service Provider drop-down list, select one of the following: •...
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Page 101: Static Routes
N300 Wireless Router WNR2000v4 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network. - Page 102 N300 Wireless Router WNR2000v4 The screen adjusts: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only. If you select Private, the static route is not reported in RIP.
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Page 103: Remote Management
N300 Wireless Router WNR2000v4 Do one of the following: • Click the Edit button. The Static Routes screen adjusts. a. Edit the route information. b. Click the Apply button. • Click the Delete button. The route is removed from the table. -
Page 104: Universal Plug And Play
N300 Wireless Router WNR2000v4 Select the Turn Remote Management On check box. Under Allow Remote Access By, specify the external IP addresses to be allowed to access the router’s remote management. Note: For enhanced security, restrict access to as few external IP addresses as practical. - Page 105 N300 Wireless Router WNR2000v4 The UPnP screen displays. Select the Turn UPnP On check box. By default, this check box is selected. UPnP can be enabled or disabled for automatic device configuration. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control the resources, such as port forwarding (mapping) of the router.
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Page 106: Ipv6
(Optional) To refresh the information in the UPnP Portmap Table, click the Refresh button. IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR genie does not detect it automatically. To set up an IPv6 Internet connection type: ... -
Page 107: Requirements For Entering Ipv6 Addresses
N300 Wireless Router WNR2000v4 Note: For IPv6 address requirements and detailed information about IPv6 Internet connection types, see the following sections. Click the Apply button. Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. -
Page 108: Ipv6 Auto Config
N300 Wireless Router WNR2000v4 The information in the following fields is automatically detected by the router: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. - Page 109 N300 Wireless Router WNR2000v4 The screen adjusts: The information in the following fields is automatically detected by the router: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
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Page 110: Ipv6 6To4 Tunnel
N300 Wireless Router WNR2000v4 IPv6 6to4 Tunnel To set up an IPv6 Internet connection by using a 6to4 tunnel: Select Advanced > Advanced Setup > IPv6. The IPv6 screen displays. Select 6to4 Tunnel from the menu. The screen adjusts: The information in the following fields is automatically detected by the router: •... -
Page 111: Ipv6 Pass Through
N300 Wireless Router WNR2000v4 Note: The remote relay router is the router to which your router creates the 6to4 tunnel. Make sure that the IPv4 Internet connection is working before your apply the 6to4 tunnel settings for the IPv6 connection. - Page 112 N300 Wireless Router WNR2000v4 The screen adjusts: Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The static IPv6 address and prefix length of the router’s WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway.
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Page 113: Ipv6 Dhcp
N300 Wireless Router WNR2000v4 When the connection type is not IPv6 Pass Through or Disabled, the router starts the stateful packet inspection (SPI) firewall function on the WAN interface. The router creates connection records and checks every inbound IPv6 packet. If the inbound packet is not destined to the router itself and the router does not expect to receive such a packet, or the packet is not in the connection record, the router blocks this packet. -
Page 114: Ipv6 Pppoe
N300 Wireless Router WNR2000v4 which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. (Optional) In the DHCP User Class (If Required) field, enter a host name. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here. -
Page 115: Traffic Meter
N300 Wireless Router WNR2000v4 The information in the following fields is automatically detected by the router: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. - Page 116 N300 Wireless Router WNR2000v4 To enable the traffic meter, select the Enable Traffic Meter check box. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: •...
- Page 117 N300 Wireless Router WNR2000v4 If you want the traffic counter to start immediately, click the Restart Counter Now button. In the Traffic Control section, specify whether a warning message is issued before the monthly traffic limit of MB or hours is reached.
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Page 118: Chapter 8 Monitoring
Monitoring M o n i to r your rou te r and ne two r k traffi c This chapter describes how to monitor your the router and network traffic. This chapter includes the following sections: • Router Status and Usage Information Screen •... -
Page 119: Router Status And Usage Information Screen
N300 Wireless Router WNR2000v4 Router Status and Usage Information Screen To view router status and usage information: Select Advanced. The screen that displays shows information about the router, the Internet port, the wireless settings, and the guest network (this screen is referred to as the Router Status screen): Note: The Router Status screen also displays when you select Advanced >... -
Page 120: Router Information Pane
N300 Wireless Router WNR2000v4 Router Information Pane To display the Router Information pane: Select the Advanced tab. The Router Status screen displays. The Router Information pane is located in the upper left of the screen. The following settings are displayed: Hardware Version. -
Page 121: Statistics
IP Subnet Mask. The IP subnet mask that is used by the Internet port of the router. Domain Name Server. The Domain Name Server address that is used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses. -
Page 122: Connection Status
N300 Wireless Router WNR2000v4 Connection Status The content of this screen depends on the type of connection. For example, different information is shown for a PPPoE connection than for a DHCP connection. To view the connection status: Select the Advanced tab. -
Page 123: Wireless Settings Pane
N300 Wireless Router WNR2000v4 Click the Release button to release the router’s IP address and terminate the Internet connection. Click the Renew button to let the router acquire an IP address from the DHCP server and start the Internet connection. -
Page 124: Guest Network Pane
N300 Wireless Router WNR2000v4 The following settings are displayed: Name (SSID). The wireless network name (SSID) that is used by the router. Region. The geographic region where the router is used. It might be illegal to use the wireless features of the router in some parts of the world. -
Page 125: Chapter 9 Troubleshooting
Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •... -
Page 126: Quick Tips
N300 Wireless Router WNR2000v4 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Make sure to restart your network in this sequence: Turn off and unplug the cable or DSL broadband modem. -
Page 127: Troubleshoot With The Leds
Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC,1A or 12V DC, 0.5A power adapter that NETGEAR supplied for this product. •... -
Page 128: Internet Or Lan Port Leds Are Off
N300 Wireless Router WNR2000v4 If all LEDs are still lit 1 minute after power-up: • Turn the power off and back on to see if the router recovers. • Press and hold the Restore Factory Settings button to return the router to its factory settings. -
Page 129: Cannot Log In To The Router
Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, either configure the NETGEAR router to function as an access point only (see... -
Page 130: Troubleshoot Internet Browsing
N300 Wireless Router WNR2000v4 To check the WAN IP address: Start your browser, and select an external site such as http://www.netgear.com. Access the router user interface at http://www.routerlogin.net. Select the Advanced tab. The Router Status screen displays. In the Internet Port pane, check that an IP address is shown for the Internet port. -
Page 131: Troubleshoot A Pppoe Internet Connection
Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network. Changes Not Saved If the router does not save the changes you make through the NETGEAR genie screens, check the following: •... -
Page 132: Wireless Connectivity
N300 Wireless Router WNR2000v4 Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem. • Does the wireless device or computer that you are using find your wireless network? If not, check the Wireless LED on the front of the router. It should be lit. If it is not, you can press the Wireless button on the side of the router to turn the router’s wireless radio back... -
Page 133: Test The Path From Your Computer To A Remote Device
N300 Wireless Router WNR2000v4 Click OK. You should see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx... - Page 134 N300 Wireless Router WNR2000v4 • Check that your cable or DSL broadband modem is connected and functioning. • If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Settings screen.
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Page 135: Appendix A Supplemental Information
Supplemental Information This appendix provides factory default settings and technical specifications for the N300 Wireless Router WNR2000v4: • Factory Settings • Technical Specifications... -
Page 136: Factory Settings
7 seconds. The router resets, and returns to the factory settings. Your device returns to the factory configuration settings that are shown in the following table. Table 4. WNR2000v4 router factory default settings Feature Default behavior... -
Page 137: Technical Specifications
N300 Wireless Router WNR2000v4 Table 4. WNR2000v4 router factory default settings (continued) Feature Default behavior Wireless 20/40 MHz coexistence Enabled (continued) Data rate Best Output power Full Technical Specifications Table 5. WNR2000v4 router specifications Feature Description Data and routing protocols... - Page 138 Index Numerics connecting wirelessly, operating range connection status 20/40 MHz coexistence, disabling contents, box 6to4 tunnel, IPv6 Internet connection crossover cable CTS/RTS threshold custom service, port forwarding access point (AP) mode accessing remote computer dashboard, described router remotely data packets, fragmented active static route DDNS (Dynamic DNS) address reservation...
- Page 139 N300 Wireless Router WNR2000v4 DynDNS.org interference Internet connection setting up status electromagnetic emissions troubleshooting email notices Internet LED erasing configuration described Ethernet cables, checking troubleshooting Ethernet LAN port LEDs Internet port described manually setting up troubleshooting Setup Wizard, using to connect...
- Page 140 N300 Wireless Router WNR2000v4 types of parental controls logs passphrases emailing changing setting up product label viewing pass-through, IPv6 Internet connection password recovery, administrative password, default permanent IP address MAC addresses PIN method, WPS product label PIN, viewing and configuring...
- Page 141 N300 Wireless Router WNR2000v4 push button method, WPS restoring Setup Wizard shared key, WEP signal strength, troubleshooting –?? QoS (Quality of Service) SIP ALG (Session Initiation Protocol Application Layer Gateway) sites, blocking SMTP server radio, disabling software RADIUS server upgrading...
- Page 142 N300 Wireless Router WNR2000v4 wizards Setup Wizard versions, firmware, hardware, and language WPS Wizard videoconferencing, DMZ server WMM (Wi-Fi Multimedia) viewing WPA/WPA2 Enterprise logs WPA-PSK, WPA2-PSK, and WPA+WPA2 mixed mode – router, Internet, and network status WPS button VoIP (Voice over IP)