Faqs - Panasonic Viera TH-P42U20Z Operating Instructions Manual

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images
(noise)
●
Check the position, direction, and
connection of the aerial.
Neither image nor sound is
produced
●
Is the TV in "AV mode"?
●
Is the mains lead plugged into the
socket outlet?
●
Is the TV turned On?
●
Check Picture Menu (p. 24) and
volume.
●
Check all required cables and
connections are firmly in place.
An error message appears
●
Follow the message's instructions.
●
If the problem persists, contact your
local Panasonic dealer.
"VIERA Link" function
does not work and an error
message appears
●
Confirm the connection.
●
Turn the connected equipment on and
then switch the TV on. (p. 41)
Problem
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
"Shop" appears on screen
at switch on
Permanently lit spots on screen
●
Due to production process involved in this
technology this may result in some pixels which are
permanently lit or unlit. This is not a malfunction.
Contrast is reduced
●
Contrast is lowered in the following conditions
without any user operation for a few minutes:
• no signal in AV mode
• selected locked programme
• selected invalid programme
• displayed menu
• Thumbnail or still picture in SD Card mode
●
Change the setting of "P-NR" in the Picture Menu (to remove
noise) (p. 24).
●
Check nearby electrical products (car, motorcycle,
fluorescent lamp).
●
Is "Colour" or "Contrast" in the Picture Menu set to the
minimum? (p. 24)
●
Reset channels (p. 30, 31).
●
Turn off the TV with Mains power On / Off switch, then turn
it on again.
●
"Shop" was selected in "Auto Tuning" (p. 12).
●
Reset all settings in "Shipping Condition" (p 34), then select
"Home" in "Auto Tuning" (p 12).
Actions
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