Page 1 Handbook for the TRGpro ™ Handheld Computer...
Page 2: Palm Desktop Software
Platform logo, and the HotSync logo are trademarks of Palm Computing, Inc., or its subsidiaries. Copyright © 1999 TRG Products. All rights reserved. TRGpro, CFPro, and the TRGPro logo are trademarks of TRG Products, Inc. CompactFlash is a trademark of the Com- pactFlash Association.
Page 3: Table Of Contents
Contents Contents: About This Book: Chapter 1: Introduction to Your TRGpro™ Handheld Computer ... 3 Getting to know your handheld computer... 3 What is a TRGpro handheld computer? ... 3 System requirements ... 4 Upgrade information... 4 TRGpro components... 5 Installing the batteries ...
Page 4 Chapter 3: Managing Your Applications... 39 Using the Applications Launcher... 39 Selecting applications... 39 Switching between applications... 39 Categorizing applications... 39 Changing the Applications Launcher display... 40 Choosing preferences ... 41 Installing and removing applications ... 42 Installing add-on applications ... 42 Installing games ...
Page 5 Memo Pad 99 Calculator 102 Expense 104 Chapter 5: Communicating Using Your Handheld Computer ...115 Managing desktop e-mail away from your desk... 115 Setting up Mail on the desktop ... 116 Synchronizing Mail with your e-mail application ... 118 Opening the Mail application on your handheld computer... 118 Viewing e-mail items...
Page 6 Returning to cradle HotSync operations... 159 Frequently asked questions about IR HotSync operations ... 160 Using File Link ... 161 Creating a user profile... 162 Chapter 7: Setting Preferences for Your Handheld Computer ... 165 Viewing preferences ... 165 Buttons preferences ... 166 Pen preferences ...
Page 7 CompactFlash (CF) Cards ... 197 Recommended CF Cards ... 198 TRGpro Examples ... 198 CF Memory Cards, CFpro, and CFBackup... 198 Inserting and Removing Memory Cards... 199 CFpro ... 201 CFpro menus, preferences, and options ... 201 CFBackup ... 208 CF Modem Cards ...
Page 8 Page viii...
Page 9: About This Book
After you become familiar with the basic functionality of your TRGpro handheld computer, you can use the rest of this handbook as a reference for maintaining your handheld computer and as a source of information if you encounter any problems.
Page 10 Page 2...
Page 11: Introduction To Your Trgpro Handheld Computer
Getting to know your handheld computer What is a TRGpro handheld computer? With your TRGpro handheld computer, you will no longer have trouble getting to meetings and appointments on time, remembering people’s names and personal details, or keeping track of all the items on your to do list.
Page 12: System Requirements
If you already own a Palm Computing platform device, TRG Products recommends that you install the version of Palm Desktop software that comes with your new TRGpro handheld computer into the same folder as your current Palm Desktop software. All your data will be preserved when you install the new version in the same folder as the previous version.
Page 13: Trgpro Components
TRGpro components Locating front panel controls TRGpro Displays the applications and information stored in screen your TRGpro handheld computer. It is touch- sensitive and responds to the stylus. Graffiti The area where you write letters and numbers using ® writing...
Page 14 Scroll Displays text and other information that extends button beyond the area of the TRGpro handheld computer screen. Pressing the lower half of the scroll button scrolls down to view information below the viewing area, and pressing the upper half of the button scrolls up to view the information above the viewing area.
Page 15 Protective flip cover The cover protects the TRGpro handheld computer screen when it is not in use and helps reduce glare while you use your handheld computer. You can open the cover so that it is at an angle, open it fully, or remove it altogether by pulling the cover out of the holes on the sides of the handheld computer.
Page 16 Depending on the lighting conditions or temperature of the environment where you use your handheld computer, you may need to adjust the contrast control setting. Page 8 Introduction to Your TRGpro™ Handheld Computer Reset button Contrast control Battery...
Page 17: Installing The Batteries
HotSync technology. Installing the batteries To use your TRGpro handheld computer, you must install two AAA alkaline batteries. The batteries fit behind the battery door on the back of the unit. See “Battery considerations” in Appendix A for more information.
Page 18: Tapping And Typing
The first time you start your TRGpro handheld computer, setup instructions appear on the screen. These instructions include a calibration screen, or digitizer. Calibration aligns the internal circuitry...
Page 19: Elements Of The Handheld Computer Interface
Elements of the handheld computer interface Icons Menu bar A set of commands that are specific to the application. Not all applications have a menu bar. Command Tap a button to perform a command. Command buttons buttons appear in dialog boxes and at the bottom of application screens.
Page 20: Opening Applications
In addition to providing a way for you to open applications, the Applications Launcher displays the current time, battery level, and application category. Page 12 Introduction to Your TRGpro™ Handheld Computer Previous/next arrows Scroll...
Page 21: Using Menus
To open an application: 1. Tap the Applications icon 2. Tap the icon of the application that you want to open. If you have many applications installed on your handheld computer, tap the scroll bar to see all of your applications. To find an application quickly, you can write the Graffiti Tip: character for the first letter of its name.
Page 22 The command letters appear to the right of the command names. Menu commands Command letters To use the Graffiti menu commands, the menu bar must be closed. Page 14 Introduction to Your TRGpro™ Handheld Computer...
Page 23: Three Ways To Enter Data
To display an online tip: 1. Tap the Tips icon 2. After you review the tip, tap Done. Three ways to enter data There are three ways to enter data into your TRGpro handheld computer: Using the onscreen keyboard Using Graffiti writing...
Page 24: Graffiti Writing
Numeric Tap here to display numeric keyboard Graffiti writing Your TRGpro handheld computer includes Graffiti writing software as the primary system for entering text and numbers. With Graffiti Page 16 Introduction to Your TRGpro™ Handheld Computer Tap here for numeric...
Page 25 writing, you write simple strokes with the stylus and they are instantly recognized as letters or numbers. Write letters here Division marks Your handheld computer also includes Giraffe, a game you can use to practice Graffiti writing. See “Installing and removing applications” in Chapter 3 for installation instructions.
Page 26 Palm Computing platform device. When you import data, you transfer the records to your handheld computer without having to enter them manually. See “Importing data” in Chapter 2 for more information. Page 18 Introduction to Your TRGpro™ Handheld Computer HotSync button...
Page 27: Customizing Your Handheld Computer
Customizing your handheld computer You can customize your handheld computer by using the Preferences application. You can enter personal information such as your name and address; change the time and date; view different date and time formats when you travel; turn off sounds; and configure your handheld computer to work with a modem or network.
Page 28: Palm Desktop Software
4. Tap the Mute checkbox if you wish to make the handheld computer silent. Palm Desktop software Palm Desktop software includes the same main applications as your Page 20 Introduction to Your TRGpro™ Handheld Computer Tap arrows to select year Tap to select month Tap to select date Slider...
Page 29 TRGpro handheld computer: Address Book, Date Book, To Do List, Memo Pad, Expense, and desktop e-mail connectivity. You can use the HotSync feature of this software to back up and exchange data between your personal computer and handheld computer. It is a good idea to back up your data in case something happens to the data on your handheld computer.
Page 30: Connecting The Cradle
Palm Desktop software using HotSync technology. To connect the cradle: 1. Turn off your computer and plug the cable from the TRGpro handheld computer cradle into the serial (COM) port on your personal computer.
Page 31: Using Your Handheld Computer With Another Pim
software diskettes are write-protected, and then make backup copies of them. When you finish, use the copies to install the software, and store the original diskettes in a safe place. Refer to your personal computer’s manual or operating system documentation if you need information about locking or copying diskettes.
Page 32 PIM, called a conduit, that lets you synchronize the data between your handheld computer and your PIM. Page 24 Introduction to Your TRGpro™ Handheld Computer...
Page 33: Entering Data In Your Handheld Computer
Chapter 2 Entering Data in Your Handheld Computer This chapter explains how to enter data into your handheld computer, by writing with the stylus in the Graffiti using the onscreen keyboard, by using the personal computer keyboard, or by importing data from another application. Using Graffiti writing to enter data Chapter 1 introduced Graffiti writing and briefly described how to use it to enter text in your applications.
Page 34 Most characters require only a single stroke. When you lift the stylus from the Graffiti writing area, your handheld computer recognizes and displays the text character immediately. To accomplish single strokes, some Graffiti strokes are portions of the regular alphabet equivalents. The Graffiti writing area is divided into two parts: one for writing the letters of the alphabet and one for writing numbers.
Page 35: Graffiti Tips
4. Start your stroke at the heavy dot and draw the stroke shape as it appears in the tables. 5. Lift the stylus from the screen at the end of the stroke shape. That’s all there is to it! When you lift the stylus from the screen, your handheld computer recognizes your stroke immediately and prints the letter at the insertion point on the screen.
Page 36: The Graffiti Alphabet
The Graffiti alphabet Letter Strokes Space Carriage Return Page 28 Letter Back Space tap twice Period Entering Data in Your Handheld Computer Strokes...
Page 37: Writing Capital Letters
Writing capital letters You make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first “shift” to caps — just as you press the Shift key on a keyboard — and then write the character strokes.
Page 38: Graffiti Numbers
Graffiti numbers Number Strokes Writing punctuation marks Graffiti writing can create any punctuation symbol that you can enter from a standard keyboard. All punctuation marks begin with a single tap on the Graffiti writing area. When you make this tap, you activate Punctuation Shift and a dot appears to show it is active.
Page 39: Writing Symbols And Extended Characters
Symbol Period Comma Apostrophe Question Exclamation Additional Graffiti punctuation Writing symbols and extended characters All symbols and extended characters begin with the stroke in the Graffiti writing area of your handheld computer: Symbol Shift When the Symbol Shift is active, a slanted shift symbol appears in the lower-right corner of the screen.
Page 40: Writing Accented Characters
Writing accented characters To create accented characters, draw the stroke normally used to create the letter, followed by an accent stroke. Graffiti writing then adds the accent to the letter. For example, the following diagram shows the strokes required to draw an accented “e.”...
Page 41: Navigation Strokes
Navigation strokes In addition to character symbols, Graffiti writing includes special strokes that you can use to navigate within text or fields in your applications. Command Move cursor right Move cursor left Previous field (Address Book only) Next Field (Address Book only) Open Address Record (Address Book only) Graffiti ShortCuts...
Page 42 Your handheld computer includes the following predefined Graffiti ShortCuts: Entry Date stamp Time stamp Date / time stamp Meeting Breakfast Lunch Dinner Page 34 ShortCut Entering Data in Your Handheld Computer...
Page 43: Using The Onscreen Keyboard
Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld computer. Note that you cannot enter Graffiti characters while using the onscreen keyboard. To use the onscreen keyboard: 1. Open any application (such as Memo Pad). 2.
Page 44: Importing Data
Palm Computing platform device, you can transfer the data to your TRGpro handheld computer without having to key it in manually. Save the data in one of the file formats listed below, import it into Palm Desktop software, and then perform a HotSync operation to transfer the data to your handheld computer.
Page 45 imported field on the right. If you do not want to import a field, deselect the check box for that field. 8. Click OK. The imported data is highlighted in the application. 9. To add the imported data to your handheld computer, perform a HotSync operation.
Page 46 Page 38 Entering Data in Your Handheld Computer...
Page 47: Managing Your Applications
Managing Your Applications This chapter explains how to switch between applications on your TRGpro™ handheld computer, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups.
Page 48: Changing The Applications Launcher Display
To categorize an application: 1. Tap the Applications icon 2. Tap the Menu icon 3. Tap App, and then tap Category. 4. Tap the pick list next to each application to select a category. To create a new category, tap Edit Categories from the Tip: pick list.
Page 49: Choosing Preferences
To change the Applications Launcher display: 1. Tap the Applications icon 2. Tap the Menu icon 3. Tap Options, and then tap Preferences. 4. Tap the View By pick list and select List. 5. Tap OK. To open the Applications Launcher to the last opened category: 1.
Page 50: Installing And Removing Applications
TRGpro handheld computer and how to remove Palm™ Desktop software from your personal computer. Installing add-on applications Your TRGpro handheld computer comes with the Date Book, Address Book, To Do List, Memo Pad, Expense, Calculator, and Mail applications installed and ready to use.
Page 51 You can also access the Install Tool dialog by selecting Tip: Install Tool from the Palm Desktop program group or by double-clicking any file with a PRC file extension. 4. In the User drop-down list, select the name that corresponds to your TRGpro handheld computer. Chapter 3 Page 43...
Page 52: Installing Games
5. Click Add. 6. Select the application(s) that you want to install on your handheld computer. 7. Click Open. Note: Review the list of applications you selected in the Install Tool dialog box. If you do not want to install an application, select it, and then click Remove.
Page 53: Removing Applications
Removing applications In the event that you run out of memory or decide that you no longer need an application you installed, you can remove applications from your handheld computer. You can remove only add-on applications, patches, and extensions that you install; you cannot remove the applications that reside in the ROM portion of your handheld computer.
Page 54 CD if you want to synchronize data with another PIM. Page 46 Managing Your Applications...
Page 55: Security
Security Your handheld computer comes with a Security application so that unauthorized users cannot view the entries you wish to protect. In Security, you can do the following: Turn off and lock your handheld computer so that it does not operate until you enter the correct password.
Page 56: Changing Or Deleting A Password
Changing or deleting a password Once you define a password for your handheld computer, you can change or delete it at any time. You must enter the current password before you can change or delete it. To change or delete your password: 1.
Page 57: Recovering From A Forgotten Password
To lock your handheld computer with a password: 1. Perform a HotSync operation to synchronize the data between your handheld computer and your computer. See “Exchanging and updating data: HotSync operations” in Chapter 4 for information on synchronizing your data. 2.
Page 58 Page 50 Managing Your Applications...
Page 59: Using Your Basic Applications
Chapter 4 Using Your Basic Applications Your handheld computer includes these basic applications: Date Book Address Book To Do List Memo Pad Calculator Expense This chapter is divided into three sections: “Overview of basic applications” briefly describes each application and explains how to open it. “Common tasks”...
Page 60: Overview Of Basic Applications
Overview of basic applications Date Book Date Book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date. In Date Book, you can do the following: Enter a description of your appointment and assign it to a specific time and date.
Page 61: Address Book
Address Book Address Book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. In Address Book, you can do the following: Quickly look up or enter names, addresses, phone numbers, and other information. Enter up to five phone numbers (home, work, fax, car, etc.) or e-mail addresses for each name.
Page 62: To Do List
To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do. In To Do List, you can do the following: Make a quick and convenient list of things to do. Assign a priority level to each task.
Page 63: Memo Pad
Memo Pad Memo Pad provides a place to take notes that are not associated with records in Date Book, Address Book, or To Do List. In Memo Pad, you can do the following: Take notes or write any kind of message on your handheld computer.
Page 64: Expense
Sort your expenses by date or expense type. Transfer your expense information to a Microsoft Excel spreadsheet (version 5.0 or later) on your personal computer. (Microsoft Excel is not included in the TRGpro handheld computer package.) To open Expense: 1. Tap the Applications icon 2.
Page 65: Common Tasks
Common tasks The tasks described in this section use the term “records” to refer to an individual item in any of the basic applications: a single Date Book event, Address Book entry, To Do List item, Memo Pad memo, or Expense item.
Page 66 Entering text For information on how to enter text using Graffiti writing, the onscreen keyboard, or the keyboard attached to your computer, see Chapter 2. Edit menu The Edit menu is available with any screen where you enter or edit text.
Page 67: Deleting Records
Keyboard Opens the onscreen keyboard. When you finish with the onscreen keyboard, tap Done. Graffiti Help Opens screens that show all the Graffiti character strokes. Use this command anytime you forget a stroke for a character. Deleting records To delete a record in any of the basic applications: 1.
Page 68: Purging Records
Purging records Over time, as you use Date Book, To Do List, and Expense, you’ll accumulate records in these applications that have outlived their usefulness. For example, events that occurred months ago remain in the Date Book, and To Do List items that you marked as completed remain in the list, as do Expense items.
Page 69 Desktop software. Changes you make on your handheld computer or Palm Desktop software appear in both places after a HotSync operation. HotSync technology synchronizes only the needed portions of files, thus reducing synchronization time. You can synchronize your data by connecting your handheld computer directly to your personal computer with the cradle or indirectly with a modem or network.
Page 70 The bottom edge of the handheld computer should align Tip: smoothly with the cradle when it is inserted properly. 2. If the HotSync Manager is not running, start it: On the Windows desktop, click Start, and then choose Programs. Navigate to the Palm Desktop software program group and choose HotSync Manager.
Page 71: Categorizing Records
synchronize more than one handheld computer to the same user name. The HotSync Progress dialog box appears and synchronization begins. 4. Wait for a message on your handheld computer indicating that the process is complete. After the HotSync process is complete, you can remove your handheld computer from the cradle.
Page 72 use these procedures in all the applications in which categories are available. Categories are not available in Date Book. To move a record into a category: 1. Select the record you want to categorize. 2. In Address Book only: Tap Edit. 3.
Page 73 To define a new category: 1. Tap the category pick list in the upper-right corner of the screen. Tap here 2. Tap Edit Categories. 3. Tap New. 4. Enter the name of the new category, and then tap OK. 5. Tap OK. You can assign any of your records to the new category.
Page 74 3. Select the category that you want to rename, and then tap Rename. 4. Enter the new name for the category, and then tap OK. 5. Tap OK. Tip: You can group the records in two or more categories into one category by giving the categories the same name.
Page 75: Finding Records
Finding records Your handheld computer offers several ways to find information quickly: : Find locates any text that you specify, always All applications starting with the current application. Date Book, To Do List, Memo Pad List screen and lets you add the information that appears in this list to a record.
Page 76 To look up an Address Book record: 1. Display the Address List screen. 2. Enter the first letter of the name you want to find. The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that starts with those two letters.
Page 77 As your handheld computer searches for the text, you can tap Stop at any time. You may want to do this if the entry you want appears before your handheld computer finishes the search. To continue the search after you tap Stop, tap Find More. 4.
Page 78 5. Tap Add. The name you selected, along with the other information associated with it, is pasted into the record you selected in step 1. Phone Lookup tips Write the Graffiti Command stroke “/L” to activate the Phone Lookup feature. You can also activate it in the following circumstances: While entering text number for someone with the last name “Williams,”...
Page 79: Sorting Lists Of Records
3. Tap Who. 4. Tap Lookup. The Attendees Lookup screen displays all the names in your Address Book that have data in the Company field. 5. Select the name you want to add, and then tap Add. The name appears in the Attendees screen. 6.
Page 80: Making Records Private
3. Tap Options, and then tap Preferences. Address Book Memo Pad 4. Do one of the following: : Tap the setting you want. Address Book : Tap the Sort by pick list and select Alphabetic or Memo Pad Manual. 5. Tap OK. To sort the Memo List manually, tap and drag a memo to a new location in the list.
Page 81 To hide private records: 1. Tap the Applications icon 2. Tap Security. 3. Tap Hide. 4. Tap Hide to confirm that you want to hide private records. To display private records: 1. Tap the Applications icon 2. Tap Security. 3. Tap Show. If you do not have a password, hidden records become visible.
Page 82: Attaching Notes
To make a record private: 1. Display the entry that you want to make private. 2. Tap Details. 3. Tap the Private check box to select it. 4. Tap OK. Attaching notes In all basic applications except Memo Pad, you can attach a note to a record.
Page 83: Choosing Fonts
Choosing fonts In all basic applications except Expense, you can change the font style to make text easier to read. You can choose a different font style for each application. Large font Small font Bold font To change the font style: 1.
Page 84: Application-Specific Tasks
Application-specific tasks Date Book When you open Date Book, the screen shows the current date and a list of times for a normal business day. Scheduling an event A record in Date Book is called an “event.” An event can be any kind of activity that you associate with a day.
Page 85 2. Enter a description of the event. You can enter up to 255 characters. 3. If the event is one hour long, skip to step 7. If the event is longer or shorter than an hour, tap the time of the event to open the Set Time dialog box.
Page 86 To schedule an event for another day: 1. Select the date you want for the event by doing one of the following: Tap the day of the week that you want in the date bar at the top of the screen. If necessary, tap the Previous week or Next week scroll arrows to move to another week.
Page 87 To schedule an untimed event: 1. Select the date that you want for the event as described in “To schedule an event for another day.” 2. Tap New. 3. Tap OK, so that no start or end times are defined for the new event. Tip: You can also create a new untimed event by making sure no event is selected and then writing letters in the Graffiti...
Page 88 Rescheduling an event You can easily make changes to your schedule with your handheld computer. To reschedule an event: 1. Tap the event you want to reschedule. 2. Tap Details. 3. To change the time, tap the Time box and select a new time. 4.
Page 89 6. Tap OK. Alarm for untimed events In this case, the alarm triggers at the specified period of minutes, hours, or days before midnight (beginning) of the day of the untimed event. No audible alarm sounds for an untimed event; instead, the reminder message appears onscreen.
Page 90 5. Enter a number that corresponds to how often you want the event to repeat on the Every line. For example, if you select Month and enter the number 2, the event repeats every other month. 6. To specify an end date for the repeating or continuous event, tap the End on pick list and tap Choose Date.
Page 91 To display the current time: Tap the date in the date bar to display the current time. After a few seconds, the date reappears. Tap the date : Week View shows the calendar of your events for Working in Week View an entire week.
Page 92 3. Tap an event to show a description of the event. Tips for using Week View To reschedule an event, tap and drag the event to a different time or day. Tap a blank time on any day to move to that day and have the time selected for a new event.
Page 93 Working in Month View The Month View screen shows which days have events scheduled. Dots and lines in the Month View indicate events, repeating events, and untimed events. Month View button You can control the dots and lines that appear in the Month View. See “Options menu”...
Page 94 Date Book menus, preferences, and display options Date Book menus are shown here for your reference, and Date Book features that are not explained elsewhere in this book are described here. See “Using menus” in Chapter 1 for information about choosing menu commands.
Page 95 Display Options Allows you to change Date Book’s appearance and which events display. Chapter 4 Activates the time bars that Show Time Bars. appear in the Day View. The time bars show the duration of an event and illustrate event conflicts.
Page 96 Preferences About Date Shows version information for Date Book. Book Page 88 Defines the start and end times Start/End Time. for Date Book screens. If the time slots you select do not fit on one screen, you can tap the scroll arrows to scroll up and down.
Page 97: Address Book
Address Book Address Book is the application in which you store name and address information about people or businesses. Creating an Address Book entry A record in Address Book is called an “entry.” You can create entries on your handheld computer, or you can use Palm Desktop software to create entries on your personal computer and then download the entries to your handheld computer with your next HotSync operation.
Page 98 4. Use the Next Field Graffiti stroke to move to the First Name field. Tip: You can also move to any field by tapping it directly. 5. Enter the person's first name in the First Name field. 6. Enter the other information that you want to include in this entry. 7.
Page 99 3. Tap the pick list next to the label you want to change. 4. Select a new label. Changing Address Entry details The Address Entry Details dialog box provides a variety of options that you can associate with an entry. To open the Address Entry Details dialog box: 1.
Page 100 Address Book menus Address Book menus are shown here for your reference, and Address Book features that are not explained elsewhere in this book are described here. See “Using menus” in Chapter 1 for information about choosing menu commands. The Record and Options menus differ depending on whether you’re displaying the Address List screen or the Address View screen.
Page 101 Rename Custom These custom fields appear at the end of the Fields Address Edit screen. Rename them to identify the kind of information you enter in them. The names you give the custom fields appear in all entries. About Address Shows version information for Address Book.
Page 102: To Do List
To Do List A To Do List item is a reminder of some task that you have to complete. A record in To Do List is called an “item.” To create a To Do List item: 1. Press the To Do List application button organizer to display the To Do List.
Page 103 To set the priority of a To Do List item: 1. Tap the Priority number on the left side of the To Do List item. 2. Tap the Priority number that you want to set (1 is most important). Checking off a To Do List item You can check off a To Do List item to indicate that you’ve completed it.
Page 104 To display the To Do Item Details dialog box: 1. Tap the text of the item whose details you want to change. 2. Tap Details. Setting a due date You can associate a due date with any To Do List item. You can also sort the items that appear in the list based on their due date.
Page 105 To Do Show Options The Show Options dialog box enables you to control the appearance of To Do List. To change the Show Options settings: 1. In To Do List, tap Show. 2. Select any of the following settings: Show Completed Items Show Only Due...
Page 106 Show Due Dates Displays the due dates associated with items Show Priorities Show Categories 3. Tap OK. To Do List menus To Do List menus are shown here for your reference, and To Do List features that are not explained elsewhere in this book are described here.
Page 107: Memo Pad
Memo Pad A memo can contain up to 4,000 characters. The number of memos you can store is dependent only on the memory available on your handheld computer. A record in Memo Pad is called a “memo.” To create a new memo: 1.
Page 108 To review a memo: 1. In the Memo List, tap the text of the memo. 2. Review or edit the text in the memo. 3. Tap Done. Memo Pad menus Memo Pad menus are shown here for your reference, and Memo Pad features that are not explained elsewhere in this book are described here.
Page 109 Go to Top of Moves to the top (first) line of the memo. Page Go to Bottom of Moves to the bottom (last) line of the memo. Page Preferences Displays the Memo Preferences dialog box, where you define the sort order for memos. About Memo Shows version information for Memo Pad.
Page 110: Calculator
Calculator The Calculator includes several buttons to help you perform calculations. Clears the last number you entered. Use this button if you make a mistake while entering a number in the middle of a calculation. This button enables you to re-enter the number without starting the calculation over.
Page 111 3. After you finish reviewing the calculations, tap OK. Calculator menus Calculator menus are shown here for your reference, and Calculator features that are not explained elsewhere in this book are described here. See “Using menus” in Chapter 1 for information about choosing menu commands.
Page 112: Expense
Expense Expense enables you to record the date, expense type, and the amount that you spent. A record in Expense is called an “item.” You can sort your Expense items into categories or add other information that you want to associate with the item. To create an Expense item: 1.
Page 113 Tip: A quick way to create a new Expense item is to make sure that no Expense item is selected in the Expense List, write the first letter(s) of the expense type, and then write the numerical amount of the Expense item. This technique takes advantage of the automatic fill feature.
Page 114 3. Select any of the following options: Category Type Payment Currency Vendor and City Lets you record the name of the vendor Attendees 4. Tap OK. Customizing the Currency pick list You can select the currencies and symbols that appear in the Currency pick list.
Page 115 2. Tap each Currency pick list and select the country whose currency you want to display on that line. 3. Tap OK to close the Select Currencies dialog box. 4. Tap OK. Defining a custom currency symbol If the currency you want to use is not in the list of countries, you can create your own custom country and currency symbol.
Page 116 5. Tap OK to close the Currency Properties dialog box. 6. Tap OK. Note: If you want to use your custom currency symbol as the default for all Expense items, select the symbol in the Preferences dialog box. If you want to use your custom currency symbol only for a particular Expense item, select the symbol in the Receipt Details dialog box associated with that item.
Page 117 Note: You need Microsoft Excel version 5.0 (or later) to view and print your Expense data using one of the provided templates. Microsoft Excel is not included with the TRGpro handheld computer package. The procedures in this section also assume that you have installed Palm Desktop software.
Page 118 5. Do one of the following: Click Print to display the expense report in the Print Preview window, and then click Print in the Microsoft Excel window to print your expense report. Click Create to display a Microsoft Excel spreadsheet contain- ing your expense data.
Page 119 If you want to streamline or customize your expense reports, you can change these templates. For example, you can add your company name to a template. See Appendix C for information on changing templates. Chapter 4 Page 111...
Page 120 To view your expense data using a Microsoft Excel template: 1. Display your expense data in a Microsoft Excel spreadsheet as described in the previous procedure. 2. Click Options. 3. Enter name, department, and other information as necessary for your expense report. 4.
Page 121 Options menu Preferences About Expense Shows version information for Expense. Chapter 4 Lets you select an expense Use automatic fill. type by writing the first letter of an expense type in the Graffiti writing area. For example, if you write the letter “T,” it enters the “Taxi” expense type.
Page 122 Page 114 Using Your Basic Applications...
Page 123: Communicating Using Your Handheld Computer
Chapter 5 Communicating Using Your Handheld Computer The previous chapter described the features of your handheld computer that help you stay organized. This chapter describes the features that help you stay connected. Managing desktop e-mail read, reply to, compose, and delete e-mail from your desktop e- mail application while you’re away from your desk.
Page 124: Setting Up Mail On The Desktop
In Mail, you can do the following: View, delete, file, and reply to incoming mail. Create outgoing e-mail items and drafts of e-mail items. Create simple or complex filters, which allow you to decide the type of e-mail that your handheld computer retrieves from your desktop e-mail application.
Page 125 To select HotSync options: 1. Click the HotSync icon right corner of the taskbar). 2. Choose Custom. You can also choose Custom from the HotSync menu in Tip: Palm Desktop software. 3. Select Mail in the list box. 4. Click Change. 5.
Page 126: Synchronizing Mail With Your E-Mail Application
Set As Changes the default setting on an ongoing basis. Default (When you first set up Mail, Synchronize the files is the default setting.) Tip: To turn off Mail, select Do Nothing and then select the Set As Default check box. To change your Mail setup options: 1.
Page 127 To open an e-mail item: Tap an e-mail item to open it. Recipient Subject To close an e-mail item: Tap Done to close the e-mail item. Displaying full header information By default, Mail displays abbreviated header information, which comprises only the From: and Subj: fields. The full header provides complete information about the sender, receiver, and copied recipients, in addition to the subject and date the e-mail item was created.
Page 128: Creating E-Mail Items
Creating e-mail items You create e-mail items with your handheld computer the same way you create e-mail with your desktop e-mail application: you identify the recipient(s) of the e-mail item, define a subject, and create the body of the e-mail item. You create original e-mail items and replies in the New Message screen.
Page 129 To create an e-mail item: 1. Tap New. Tip: You can also create an e-mail item by tapping New from the Message menu. 2. Enter the e-mail address of the recipient. Note: Enter the address as if you were entering it from your desktop e-mail application.
Page 130 Tip: If the address, CC, subject, or body exceeds the capacity of the screen display, tap the name of the field (for example, tap “To:”) to expand that field. Tap the Done button to return to the New Message screen. Tap the name of the field to open To reply to an e-mail item: 1.
Page 131: Looking Up An Address
Looking up an address To identify the recipient of an e-mail item, you need to enter that person’s e-mail address. You can do this either by entering the data directly into the field or by using the Look Up command to access the information in your Address Book.
Page 132: Adding Details To E-Mail Items
Tap here to enter address in field Adding details to e-mail items Before you send your e-mail item, you can attach additional attributes to it, such as a signature or a priority level. These features are dependent on the desktop e-mail application you use. If your application does not support the attribute you select, your handheld computer cannot attach that attribute to the e-mail item.
Page 133 Setting a priority To set a priority for your e-mail item: 1. In the New Message screen, tap Details. 2. Tap the Priority pick list and select the priority you want. 3. Tap OK. Tip: Your handheld computer can flag e-mail items with a specific priority only if your desktop E-Mail application supports this feature.
Page 134 4. Tap the BCC: field and enter an address. Adding a signature to your e-mail item A signature consists of information about yourself that is appended to your e-mail item as its closing. For example, a signature can contain your name, address, phone and fax numbers, and any other text you want to include.
Page 135: Storing E-Mail To Be Sent Later
To add a signature to your e-mail item: 1. In the New Message screen, tap Details. 2. Tap the Signature check box to select it and add your signature to the e-mail item. Note: The check box stays selected, so all subsequent e-mail items you create will also contain your signature until you deselect the Signature option.
Page 136: Draft E-Mail
you can edit the item and resend it, save it as a draft, or delete it. To retrieve an e-mail item: 1. In the Message List, tap Outbox from the pick list in the upper- right corner. 2. Tap the e-mail item you want to retrieve. 3.
Page 137: Filing E-Mail
To save an e-mail item as a draft: 1. Create an e-mail item. 2. Tap the Menu icon 3. Tap Message, and then tap Save Draft. To edit an e-mail item saved as a draft: 1. In the Message List, tap Draft from the pick list in the upper-right corner.
Page 138: Deleting E-Mail
To remove e-mail from the Filed folder: 1. In the Message List, tap Filed from the pick list in the upper-right corner. 2. Tap the e-mail item you want to restore. 3. Tap Edit to display and modify the item. Tip: After you display and modify the e-mail item, you can send it, save it as a draft, or return it to the Filed folder.
Page 139: Purging Deleted E-Mail
Purging deleted e-mail Because your handheld computer stores deleted e-mail in the Deleted folder until you perform a HotSync operation, deleted e-mail can monopolize storage space. To avoid or correct this problem, purge the contents of your Deleted folder. E-mail that you purge is still deleted from your desktop e-mail application when you perform the next HotSync operation.
Page 140 2. Select the folder you want to display in the Message List screen. Date column The Date column is optional in the Message List. By default, the Date column is hidden to increase the available screen space. To show the Date column: 1.
Page 141: Hotsync Options
3. Tap OK. HotSync options HotSync options enable you to manage your e-mail more effectively by selecting which e-mail items download when you synchronize your personal computer and your handheld computer. You can define different settings for local and remote synchronization. For example, you may want to download all of your e-mail during local synchronization and only urgent e-mail during remote synchronization.
Page 142: Creating Special Filters
Send Only During synchronization, only the e-mail items in your handheld computer Outbox are sent to your desktop e-mail application; from there, they are sent to their destinations. Filter During synchronization, all e-mail items in your handheld computer Outbox are sent to your desktop e-mail application, and items in your desktop e-mail Inbox that meet specific criteria download to your handheld computer.
Page 143 To access the special filter settings: Tap the Filter box in the HotSync Options dialog box. Ignoring or receiving e-mail The first step in establishing a special filter is to determine whether you want to ignore or retrieve e-mail that matches the information you specify.
Page 144 Retrieve Tells your handheld computer to include Only Msgs only the e-mail items that meet the criteria Containing you define and to ignore all other e-mail items during synchronization. This filter has the potential to block more e-mail during synchronization because it downloads only one subset of e-mail.
Page 145 To define a filter string: 1. Tap a header field in the HotSync Options dialog box. 2. Enter your filter string, using commas or spaces to separate the words. Do not add connectors, such as AND or OR, between words in a string. 3.
Page 146: Truncating E-Mail Items
2. Tap the Retrieve All High Priority check box to select it. check 3. Tap OK. Note: This setting is applicable only if your e-mail application has the capacity to flag high-priority e-mail items. Truncating e-mail items The Truncate feature lets you set a point at which long e-mail items truncate when downloading to your handheld computer.
Page 147: Mail Menus
3. Tap OK. Mail menus Mail menus are shown here for your reference, and Mail features that are not explained elsewhere in this book are described here. See “Using menus” in Chapter 1 for information about choosing menu commands. Message menus The Message menu varies depending on whether you are viewing an e-mail item, creating an e-mail item, or viewing the Message List.
Page 148: Beaming Information
Beaming information Your handheld computer is equipped with an IR (infrared) port that you can use to beam information to another Palm Computing platform device that’s close by and also has an IR port. The IR port is located at the top of the handheld computer. You can beam the following information between Palm Computing platform devices: The record currently displayed in Date Book, Address Book, To...
Page 149 5. Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your handheld computer. To beam an application: 1. Open the Applications Launcher. 2. Tap the Menu icon 3. Tap App, and then tap Beam. 4.
Page 150 You can use the Graffiti Command stroke /B to beam the current entry. Page 142 Communicating Using Your Handheld Computer...
Page 151: Chapter 6 Advanced Hotsync® Operations
HotSync technology enables you to synchronize data between one or ® more TRGpro™ handheld computers and Palm™ Desktop software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your handheld computer and Palm Desktop software either directly, by placing your unit in the cradle attached to your personal computer, or indirectly, with a modem or network.
Page 152 Always available Available only when Palm Desktop software is running Manual Tip: If you’re not sure which option to use, keep the default setting: Always available. 4. Click the Local tab to display the settings for the connection between your personal computer and the handheld computer cradle, and adjust the following options as needed.
Page 153 Note: Your handheld computer cannot share this port with an internal modem or other device. See “TRGpro components” in Chapter 1 if you have trouble identifying the serial port. Determines the speed at which data is transferred between your handheld computer and Palm Desktop software.
Page 154: Customizing Hotsync Application Settings
Customizing HotSync application settings For each application, you can define a set of options that determines how records are handled during synchronization. These options are called a “conduit.” By default, a HotSync operation synchronizes all files between the handheld computer and Palm Desktop software. In general, you should leave the settings to synchronize all files.
Page 155 6. Click the direction in which you want to write data, or click Do Nothing to skip data transfer for an application. Changing the HotSync setting from the default affects Note: only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, select the Set As Default box.
Page 156: Conducting A Hotsync Operation Via Modem
Conducting a HotSync operation via modem You can use a modem, such as the Palm Modem synchronize your handheld computer when you are away from your personal computer. Note: The first HotSync operation must be local, using the cradle. After that, you can perform a modem HotSync operation. To perform a HotSync operation via modem you must complete the following steps: Connect a modem to your personal computer...
Page 157: Preparing Your Handheld Computer
Serial Port Speed Modem Setup String 4. Click OK. Preparing your handheld computer There are a few steps you must perform to prepare your handheld computer for a modem HotSync operation. Chapter 6 Identifies the port for the modem. If you are unsure of the port assignment, look at the Modem Properties in the Windows Control Panel.
Page 158 To prepare your handheld computer for a modem HotSync operation: 1. Tap the Applications icon 2. Tap the HotSync icon 3. Tap Modem. 5. Tap the Enter Phone # field. Note: If you plan to connect to your company’s dial-in server (network modem) instead of connecting to a computer modem, see “Conducting a HotSync operation via a network”...
Page 159: Selecting The Conduits For A Modem Hotsync Operation
interruption during the modem HotSync operation. 9. If you want to use a calling card to place the call, select the check box and enter the calling card number. 10. Tap OK. 11. Tap the Prefs icon. 12. Tap the pick list in the upper-right corner of the screen. 13.
Page 160: Performing A Hotsync Operation Via A Modem
6. Tap OK. Performing a HotSync operation via a modem After you prepare your desktop/laptop computer and your handheld computer, and select your Conduit Setup options, you are ready to perform a modem HotSync operation. To perform a modem HotSync operation: 1.
Page 161 however, on both Palm Desktop software and your handheld computer. To prepare your computer for a network HotSync operation: 1. Click the HotSync Manager icon Tip: The Windows system tray is usually in the lower-right corner on your computer display. The location may vary depending on the location of the taskbar and the version of Windows you are using.
Page 162: Conducting A Hotsync Operation Via Infrared Communication
your personal computer on your handheld computer. With this information, your handheld computer can locate your personal computer when you perform a HotSync operation over the net- work. To prepare your organizer for a network HotSync operation: 1. Tap the Applications icon 2.
Page 163: Preparing Your Personal Computer For Infrared Communication
Preparing your personal computer for infrared communication Before you can perform a HotSync operation using the IR port, the computer with which you want to synchronize must fulfill these requirements: Your personal computer must support the IrCOMM implementation of the IrDA standards. Your personal computer must have an enabled infrared port that’s built into it or have an enabled infrared device attached to it.
Page 164 To install a Windows 95 infrared driver: 1. Click the HotSync Manager icon and choose Setup. Click the tabs and make a note of the COM ports being used by the HotSync Manager. You need this information later. 2. Go to this web site: http://www.microsoft.com/windows/downloads 3.
Page 165 To check the ports used for infrared communication: 1. In the Windows taskbar, click Start. 2. Choose Settings, and then choose Control Panel. 3. Double-click Infrared. 4. Click the Options tab. 5. Select Enable infrared communication. The COM port displayed in the drop-down box is the same port to which your infrared device is attached.
Page 166: Configuring Hotsync Manager For Infrared Communication
Configuring HotSync Manager for infrared communication Next, you need to go to the HotSync Manager and specify the simulated port used for infrared communication. 1. Click the HotSync Manager icon 2. Make sure Local is checked on the menu. 3. Choose Setup. 4.
Page 167: Returning To Cradle Hotsync Operations
2. Tap Local. 3. Tap the pick list below the HotSync icon and select IR to a PC/Handheld. 4. Position the IR port of your handheld computer within a couple of inches of the infrared port of your computer. 5. Tap the HotSync icon to start the IR HotSync operation. Returning to cradle HotSync operations It’s easy to return to using the cradle for HotSync operations.
Page 168: Frequently Asked Questions About Ir Hotsync Operations
Frequently asked questions about IR HotSync operations Problem I can’t perform an IR HotSync operation. My handheld computer displays the message “Waiting for sender” when it’s near my computer’s infrared port. Page 160 Solution Be sure the HotSync Manager is running and the Serial Port for local operations is set to the simulated port for infrared communication.
Page 169: Using File Link
My handheld computer appears to freeze when I place it near my computer. Using File Link The File Link feature enables you to import Address Book and Memo Pad information onto your handheld computer from a separate external file such as a company phone list. HotSync Manager stores the data in a separate category on your Palm Desktop software and your handheld computer.
Page 170: Creating A User Profile
Creating a user profile If you use the File Link feature to configure several handheld computers with specific information (such as a company phone list) before distributing them to their actual users, you can create a user profile to load the data into an handheld computer without associating that data with a user name.
Page 171 To use a profile for the first-time HotSync operation: 1. Place the new handheld computer in the cradle. 2. Press the HotSync button on the cradle. 3. Click Profiles. 4. Select the profile that you want to load on the handheld computer, and click OK.
Page 172 Page 164 Advanced HotSync® Operations...
Page 173: Setting Preferences For Your Handheld Computer
Chapter 7 Setting Preferences for Your Handheld Computer The Preferences screens enable you to customize the configuration options on your handheld computer. In the Preferences screens, you can do the following: Buttons Assign different applications to the buttons on the front panel of your handheld computer and the HotSync the full-screen pen stroke command.
Page 174: Buttons Preferences
4. Select the Preferences screen you want to view. Buttons preferences The Buttons Preferences screen enables you to associate different applications with the buttons on the front of the handheld computer. For example, if you find that you seldom use To Do List and often use Expense, you can assign the To Do List button to start Expense.
Page 175 To change the Pen preferences: 1. Tap Pen. 2. Tap the pick list and select one of the following settings for the full- screen pen stroke: Backlight Keyboard Graffiti Help Turn Off & Lock Chapter 7 Drag to top of screen Turns on the backlight of your handheld computer.
Page 176: Hotsync Buttons Preferences
Beam Data 3. Tap OK. HotSync buttons preferences The Buttons Preferences screen also enables you to associate different applications with the HotSync button on the cradle and the HotSync button on the optional Palm Modem accessory. Any changes that you make in the HotSync Buttons dialog box become effective immediately;...
Page 177: Formats Preferences
Formats preferences Use the Formats Preferences screen to set the country default and the display format of the dates, times, and numbers on your handheld computer. Country default The country default sets date, time, week start day, and number conventions based on geographic regions where you might use your handheld computer.
Page 178: General Preferences
day of the week to be Sunday or Monday. Note: This setting controls the Day, Week, and Month views in Date Book and all other aspects of your handheld computer that display a calendar. 4. Tap the Numbers pick list, and select formats for the decimal point and thousands separator.
Page 179: System, Alarm, And Game Sounds
System, alarm, and game sounds Your handheld computer uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level associated with each type of sound. To set the system and alarm sounds: 1.
Page 180: Owner Preferences
Owner preferences The Owner Preferences screen enables you to record a name, company name, phone number, or any other information that you want to associate with your handheld computer. If you use the Security application to turn off and lock your handheld computer with a password, information that you put in the Owner Preferences displays the next time you turn on your handheld computer.
Page 181: Shortcuts Preferences
ShortCuts preferences The ShortCuts Preferences screen enables you to define abbreviations for entering text with Graffiti strokes. This section describes how to create, edit, and delete a ShortCut. See Chapter 2 for more information on the use of ShortCuts. Creating a ShortCut You can create a ShortCut for any words, letters, or numbers.
Page 182: Editing A Shortcut
ShortCut Editing a ShortCut After you create a ShortCut, you can modify it at any time. To edit a ShortCut: 1. Tap the ShortCut you want to edit. 2. Tap Edit. 3. Make the changes you want and tap OK. Deleting a ShortCut If you no longer need a ShortCut, you can delete it from the list of ShortCuts.
Page 183: Connection Preferences
Connection preferences The Connection Preferences screen enables you to define the settings for communications devices, such as modems, that directly connect to your handheld computer. These settings are for applications that activate and use these communications devices. The Connection Preferences screen displays a list of available configurations;...
Page 184: Connection/Network Preferences Examples
Connection/Network Preferences Examples CF to PC: serial card in your handheld computer and a personal computer. See Chapter 8 for information on CompactFlash devices. CF to Modem: CompactFlash modem card in your handheld computer and a modem that is part of your personal computer.
Page 185 To create an IrCOMM to Modem connection: 1. In the Applications Launcher, tap the Preferences (Prefs) icon. 2. Tap the category pick list in the upper-right corner of the screen. 3. Tap Connection. 4. Tap New. 5. Enter a name to identify this configuration. 6.
Page 186 After you create the configuration, you need to set up the HotSync Manager of your Desktop application and the HotSync application of your handheld computer to perform a modem HotSync operation. To prepare the HotSync Manager for a modem HotSync operation: 1.
Page 187 To perform the HotSync operation: Tap the modem HotSync icon to begin the HotSync operation. Chapter 7 Tap here to display the Phone Setup dialog box Tap here to begin the HotSync operation Page 179...
Page 188: Network Preferences And Tcp/Ip Software
Serial to Modem or IrCOMM to Modem. You can also create a configuration. Note: Connection Preferences settings enable your TRGpro handheld computer to use a modem to communicate with remote devices. For example, you can communicate with your ISP server, or with your computer if you are away on travel.
Page 189: Entering A User Name
To select a service: 1. Tap the Service pick list. 2. Tap the predefined service template you want to use. Entering a user name The User Name setting identifies the name you use when you log into your Internet Service Provider or your dial-in server. Although this field can contain multiple lines of text, only two lines appear onscreen.
Page 190: Entering A Password
Entering a password The Password box identifies the password you use to log into your server or ISP. Your entry in this field determines whether your handheld computer prompts you to enter a password each time you log into your network: If you do not enter a password, your handheld computer displays the word “Prompt”...
Page 191: Adding Telephone Settings
Adding telephone settings When you select the Phone field, your handheld computer opens a dialog box in which you define the telephone number you use to connect with your ISP or dial-in server. In addition, you can also define a prefix, disable Call Waiting, and give special instructions for using a calling card.
Page 192 To enter a prefix: 1. Tap the Dial Prefix check box to select it. Select this box if you need to use a prefix 2. Enter the prefix. 3. Tap OK. Disabling Call Waiting Call Waiting can cause your session to terminate if you receive a call while you are connected.
Page 193 Using a calling card The Use calling card field enables you to use your calling card when dialing your ISP or Intranet server. Keep in mind that there is usually a delay before you enter your calling card number. When you define your calling card number, you need to add commas at the beginning to compensate for this delay.
Page 194: Connecting To Your Service
Connecting to your service After you set your Connection and Network Preferences, establishing a connection to your Internet Service Provider (ISP) or your company’s network (dial-in server) is easy. Note: If you are connecting to an ISP, you need a third-party application, such as a web browser or news reader, to take advantage of this connection.
Page 195: Adding Detailed Information To A Service Template
Adding detailed information to a service template If you are using one of the predefined service templates, you probably only need to enter your user name and telephone number. If you are creating a new service template, you may need to provide additional information to your ISP or dial-in server.
Page 196 Immediate 1 minute 2 minutes 3 minutes Power Off 2. Tap OK. Defining primary and secondary DNS The Domain Naming System (DNS) is a mechanism in the Internet for translating the names of host computers into IP addresses. When you enter a DNS number (or IP address), you are identifying a specific server that handles the translation services.
Page 197 IP address Everyone who logs on to the Internet needs to have a unique identifier (an IP address), whether permanent or temporary. Some networks dynamically assign a temporary IP address when clients log in. The IP Address field lets you identify whether your network provides automatic (dynamic) temporary IP addressing.
Page 198: Creating A Login Script
Creating a login script A login script is something that you are likely to receive from your IS system administrator if your company has a system in which you log in to the corporate servers from your handheld computer using a modem or network connection.
Page 199: Plug-In Applications
based on an exact schedule. The schedule is aligned between the authentication server and the token hardware using built-in synchronized clocks. Challenge-Response: with a dynamically generated value — the challenge. The user enters this challenge value on the token card, and the token card generates a response value.
Page 200 3. Tap the command you want from the Command list. If the command requires additional information, a field appears to the right of it for you to enter the information. The following commands are available: Wait For Send Send CR Send User ID Send Password...
Page 201 Get IP Reads an IP address and uses it as the IP address for your handheld computer. This command is used with SLIP connections. Prompt Opens a dialog box and prompts you to enter text of some kind (for example, a password or a security code).
Page 202: Deleting A Service Template
This is the syntax to turn the option off in your script: set queryDNS “false” Deleting a service template There is only one way to delete a service template: use the Delete command from the Service menu. To delete a service template: 1.
Page 203: Network Preferences Menu Commands
Network preferences menu commands The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates. TCP/IP application menus are show here for your reference. See “Using menus” in Chapter 1 for more information about choosing menu commands.
Page 204 To view the Network Log: 1. Tap Options, and then tap View Log. 2. Tap the up and down arrows of the scroll bar to see the entire Network Log. 3. Tap Done. Adding a DNS number If your ISP or dial-in server requires a DNS number and you did not enter that information in the Network Preferences screen, it will appear that you successfully logged into your network.
Page 205: Compactflash™, Cfpro™,And Cfbackup
Chapter 8 CompactFlash™, CFpro™, and CFBackup™ CompactFlash (CF) Cards CompactFlash (CF) defines a class of small, removable devices for mobile computers and electronic equipment. CF cards first gained popularity as photographic storage devices for digital cameras. CF cards quickly emerged as the standard for handheld computers as well.
Page 206: Recommended Cf Cards
CF cards. TRGpro Examples The remainder of this chapter details two examples that demonstrate how CF cards can extend the capabilities of your TRGpro handheld computer. CF Memory Cards, CFpro, and CFBackup CF Modem Cards...
Page 207: Inserting And Removing Memory Cards
Inserting and Removing Memory Cards Inserting a CF memory card 1. Remove the CF card expansion slot door by pressing onto the fingernail recess and sliding the door from the unit. 2. Begin the process of sliding the memory card into the unit. Grip the card by its bottom edge, i.e., the edge opposite the connector side.
Page 208 fingernail recess and pulling the door off. 3. Press your thumb against the outer edge of the CF memory card and slowly draw the card from the slot. 4. Replace the card expansion slot door by positioning the two tabs in the slot groove and pressing onto the fingernail recess to push the door locked.
Page 209: Cfpro
CFpro CFpro is an application that lets you quickly and easily copy files between your TRGpro's memory and a CF memory card. See http://www.trgpro.com for the most recent information on CF- pro. In CFpro, you can do the following: Store less frequently used applications and large databases on removable CF media when they are not in use, freeing up system memory.
Page 210 Options menu Preferences About CFpro Preferences Hackmaster Present Warning Hide Built-In App RAM Databases. Low Battery Warning Prompt on Overwrites Page 202 Displays a dialog box which allows you to set options for the operation of CFpro Shows version information about CFpro If enabled, warns you if CFpro detects Hackmaster is installed.
Page 211 Edit menu Select All Unselect All Tools menu Copy to RAM Move to RAM Delete from CF Rename Make Directory Format CF Play WAV File Chapter 8 Selects all files in the current list. Individual files may then be unselected. Unselects all files in the current list.
Page 212 Copy to CF Copy to CF as ... Move to CF Delete from RAM Format CF Example: Copying files using CFpro This section describes how to copy your applications and databases using CFpro. Begin by inserting a CF memory card into your handheld computer.
Page 213 2. Tap on the Menus icon. 3. Tap the Edit Menu. 4. Tap Select All to copy all of the files. 5. Tap the Copy button to begin. 6. A verification dialog will be displayed. Tap OK. 7. A progress gauge will be displayed during the copy process. 8.
Page 214 CFpro Notes Setting Up Multiple Machines. Some organizations may need to configure a number of TRGpro handheld computers with identical applications and databases. CFpro can be used to duplicate these files across multiple handheld computers. Creating CompactFlash Apps. It is possible to develop applications, such as document viewers, which take advantage of the CompactFlash file system.
Page 215 System (OS) of your handheld computer by using a specially formatted CF card. See the utilities section of http:// www.trgpro.com for complete details. Using a CF Card with your Personal Computer It is possible to access the applications and databases you copied to the CF memory card directly from a personal computer.
Page 216: Cfbackup
To back up your data: Tap on the Backup button to back up the entire contents of the TRGpro handheld computer. You will be prompted for the name of the Backup Set. You can either use the default name, which is derived from the current time and date, or you can enter a different name.
Page 217: Cf Modem Cards
While the original CF cards were memory cards used simply for digital storage, CF cards now include I/O devices such as serial cards, modems, and network cards. This section will examine how to configure your TRGpro handheld computer to use a CF modem to perform a HotSync operation. Note: Before purchasing a CF modem, check the compatibility list at http://www.trgpro.com.
Page 218: Preparing Your Handheld Computer
"Conducting a HotSync operation via modem" in Chapter 6 of this handbook. Preparing your handheld computer Inserting a CF modem card 1. Remove the CF card expansion slot door by pressing onto the fingernail recess and pulling the door off. 2.
Page 219 4. Make sure there is an available configuration which matches your CF modem. If not, you may need to load a plug-in for the device. Check the CF compatibility list at http://www.trgpro.com for more information on how to create a connection configuration.
Page 220 To perform the CF Modem HotSync operation: 1. In the Applications Launcher, tap the HotSync icon. 2. Tap Modem. 3. Tap the pick list and select your CF modem configuration.. 4. Tap Enter phone # to display the Phone Setup dialog box. See Chapter 6 for additional information.
Page 221 6. Wait for the HotSync operation to complete. If you encounter any problems, see Appendix B. Chapter 8 Page 213...
Page 222 Page 214 CompactFlash™, CFpro™, and CFBackup™...
Page 223: Maintaining Your Handheld Computer
Appendix A Maintaining Your Handheld Computer This chapter provides information on the following: Proper care of your handheld computer Prolonging battery life Resetting your handheld computer Caring for your handheld computer Your handheld computer is designed to be rugged and reliable and to provide years of trouble-free service.
Page 224: Battery Considerations
Battery considerations Please note the following considerations when replacing the batteries in your handheld computer: Under normal conditions, your batteries should provide several months of use. You can conserve battery life by minimizing the use of the backlight feature, and changing the Auto-off setting that automatically turns the handheld computer off after a period of inactivity.
Page 225: Resetting Your Handheld Computer
Resetting your handheld computer Under normal circumstances, you will not have to use the reset button. On rare occasions, however, your handheld computer may no longer respond to buttons or the screen. In this case, you need to perform a reset to get your handheld computer running again. Performing a soft reset A soft reset tells your handheld computer to stop what it’s doing and start over again.
Page 226: Performing A Hard Reset
Performing a hard reset With a hard reset, all records and entries stored in your handheld computer are erased. Never perform a hard reset unless a soft reset does not solve your problem. Note: You can restore any data previously synchronized with your computer during the next HotSync operation.
Page 227 3. Select the appropriate user name from the list. 4. Select an application in the Conduit list. 5. Click Change. 6. Select Desktop overwrites handheld. Note: Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings.
Page 228 Page 220 Maintaining Your Handheld Computer...
Page 229: Frequently Asked Questions
Palm™ Desktop software on your computer (or on your installation CD or diskettes) The Palm Desktop online Help The most recent TRGpro handheld computer information at http://www.trgpro.com If you are still having problems, contact Technical Support. Information on contacting technical support can be found at http:// www.trgpro.com.
Page 230: Operating Problems
Operating problems Problem My handheld computer won’t turn I replaced the batteries, but I am still getting a low battery warning. I get a warning message telling me my handheld computer memory is full. Page 222 Solution Try each of these in turn: Adjust the contrast control.
Page 231: Tapping And Writing Problems
My handheld computer keeps turning itself off. My handheld computer is not making any sounds. My handheld computer has frozen. I don’t see anything on my handheld computer’s screen. Tapping and writing problems Problem When I tap the buttons or screen icons, it activates the wrong feature.
Page 232: Application Problems
I can’t get my handheld computer to recognize my handwriting. Application problems Problem I tapped the Today button, but it does not show the correct date. I know I entered some records, but they do not appear in the application. Page 224 For your handheld computer to recognize hand-writing input with the...
Page 233 I am having problems listing memos the way I want to see them. I created an event in Date Book, but it doesn’t appear in the Week View. Appendix B If you cannot manually arrange the order of the memos in the List screen, check the Memo Preferences setting.
Page 234: Hotsync Problems
HotSync problems Problem I cannot do a HotSync operation; what should I check to make sure I am doing it correctly? I did a HotSync operation, but one of my applications did not synchronize. I cannot launch the HotSync Manager. Page 226 Solution Check the Windows system tray to...
Page 235 I tried to do a local HotSync operation, but it did not complete successfully. Appendix B Try each of these in turn: Make sure HotSync Manager is running. If HotSync Manager is running, exit and restart it. Make sure you selected Local from the HotSync Manager menu or the Palm Desktop software menu.
Page 236 I tried to do a modem HotSync operation, but it did not complete successfully. Page 228 Check the following on your computer: Make sure your computer is turned on and that it does not shut down automatically as part of an energy- saving feature.
Page 237 I tried to do a modem HotSync operation, but it did not complete successfully. (continued) Appendix B Check the following on your handheld computer: Confirm that the telephone cable is securely attached to your modem. Make sure the dialing instruction dials the correct phone number.
Page 238: Beaming Problems
Beaming problems Problem I cannot beam data to another handheld computer. When someone beams data to my handheld computer, I get a message telling me it is out of memory. Page 230 Solution Confirm that your handheld computer and the other Palm Computing platform device are between ten centimeters (approximately 4") and one meter (approximately 39") apart, and...
Page 239: Password Problems
Password problems Problem I forgot the password, and my handheld computer is not locked. I forgot the password and my handheld computer is locked. Appendix B Solution You can use Security to delete the password. If you do this, your handheld computer deletes all entries marked as private.
Page 240: Technical Support
4. Tap Version to see version numbers, and tap Size to see the amount of free memory, in kilobytes. To find information about your TRGpro system: 1. Tap the Applications icon 2. Tap the Menu icon 3. Tap App, and then tap System Info.
Page 241: Non-Ascii Characters For Login Scripts
Appendix C Non-ASCII Characters for Login Scripts The following information enables you to create custom login scripts that require non-ASCII characters. It is provided for advanced users who understand the use and requirements of such characters in a custom login script. Use of ^char You may use the caret ( ^ ) to transmit ASCII command characters.
Page 242: Literal Characters
Literal characters The backslash ( \ ) character defines that the next character is transmitted as a literal character, and is not subject to any special processing ordinarily associated with that character. Examples: Includes a caret as part of the string \<...
Page 243: Warranty And Other Product Information
Warranty and Other Product Information TRG Products Limited Warranty HARDWARE: TRG Products, Inc. ("TRG Products") warrants to the original end user ("Customer") that this product will be free from defects in workmanship and materials, for one year from the date of original purchase from TRG Products or its authorized re- seller.
Page 244 packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY A WRITTEN INSTRUMENT DULY SIGNED BY TRG PRODUCTS, INC. WARRANTIES EXCLUSIVE.
Page 245 ANY REMEDY PROVIDED HERE-IN SHALL FAIL OF ITS ESSENTIAL PURPOSE. DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or lim- itation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal in- jury, so the above limitations and exclusions may be limited in their application to you.
Page 246: Trg Products End User Software License Agreement
Software on any copies that you make. Notwithstanding any other provision of this License Agreement, this License Agree- ment shall not be deemed to apply to 3Com software, Adobe® Acrobat® Reader soft- ware, or any other software licensed to you by third parties.
Page 247 formation necessary to achieve interoperability of the Software with other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from TRG Products upon written request. EXPORT RESTRICTIONS: You agree that you will not export or re-export the Soft- ware or accompanying documentation (or any copies thereof) or any products utilizing the Software or such documentation in violation of any applicable laws or regulations of the United States or the country in which you obtained them.
Page 248 for. ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement between you and TRG Products, supersedes all prior agreements, whether written or oral, with respect to the Software, and may be amended only in a writing signed by both parties. TRG Products, Inc.
Page 249: Fcc Statement
FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 250: Declaration Of Conformity
Supplementary Information: None Des Moines, IA, USA 15 Oct. , 1999 Page 242 TRG Products, Inc. 2851 104th St., Suite H, Des Moines, IA 50322 TRGpro handheld computer TRGpro 8022A EN 55022:1994, Class B EN 50082-1:1997 Martin J. Wittrock, EMC Coordinator...
Page 251 Index ABA (Address Book archive file) 36 Accented characters Graffiti writing 32 onscreen keyboard 35 Add-on applications 42–45 Address Book *If Found Call* entry 90 adding custom fields 93 archive files (.aba) 36 business card for beaming 140 categorizing records 63 conduit for synchronizing 146 creating records 57, 89–90 deleting records 59...
Page 252 Calculator buttons explained 102 memory 102 opening 56 overview 55 recent calculations 56, 102 Calibration 10, 168, 223 Call Waiting, disabling 150, 184 Calling card, using in phone settings 151, 185 Capital letters (Graffiti writing) 29 Caring for the organizer 215 Categories application 39–40 assigning records to 63–64...
Page 253 Cutting text 58 Cycling through views 52, 53, 54, 55 Data entry. See Entering data Date Book adding Address Book data to records 69–70 alarm 80 archive files (.dba) 36 changing event time 80 changing event to untimed 79 conduit for synchronizing 146 conflicting events 84 continuous events 81–82 creating records 57, 76–80...
Page 254 E-mail addresses in Address Book 90, 91 looking up 123–124 E-mail items. See Mail Entering data 15–18 importing from other applications 36–37 problems with 224 using Graffiti writing 25–34 using the computer keyboard 35 using the onscreen keyboard 35 Entries. See Address Book Eudora 116 Events.
Page 255 Help Graffiti 59 online tips 15 Hiding records 72 High Priority e-mail filter 137 HotSync buttons preferences 168 conduits for synchronizing applications 146–147, customizing 146 defined 60 first-time operation 61–63, 162–163 for managing desktop E-Mail 117–118 HotSync Manager 61 linking to external files 161 local operation 62, 144, 227 Manager 156, 158 modem operation 145, 152, 213,...
Page 256 password 48–49, 167, 172 Login scripts 193, 233 Looking up Address Book data to add to other records 69–70 scrolling in Address List 67 to add to e-mail addresses 123–124 Lost organizer, contact for 90 Lost records 224 Lotus cc:Mail 116 Organizer, importing data from 36 Macintosh 155, 190...
Page 257 209–213, 228–229 preferences 175 Modem connections 175, 176 Monday, to start week 170 Month (Date Book view) 85, 87 Moving the cursor (Graffiti writing) 33 MPA (Memo Pad archive file) 36 Network connecting 186 connection type 187 idle timeout 187 password 182 phone settings 183 preferences 180–196...
Page 258 General 170 HotSync buttons 168 Modem 175 Network 180–196 Owner 172 ShortCuts 173 Primary DNS 188 Printing expense reports from Excel 109–112 records from applications 22 Prioritizing To Do List records 94, 98 Priority of delivery (e-mail) 125 Private records displaying and creating 72–74, lost with forgotten password 49 See also Security...
Page 259 Security keys 190 Selecting date for event 78 e-mail to be synchronized. See Filters for e-mail 134 phone numbers in Address Book 90 text 58 Sending e-mail 120–122, 127 Serial connector 9 Serial port 22, 145, 148 Serial port of handheld 176 Service templates 186, 194 Service, selecting for network 180 set queryDNS, command for login...
Page 260 opening 54 overview 54 prioritizing records 94, 98 private records 74 purging records 60, 97 sorting records 71 Today. See Current date Token-based authentication systems 190 Transferring data. See HotSync Troubleshooting 160 Truncating e-mail 138 Turning off organizer automatically 170 pen stroke for 167 problems with 223 Turning on organizer...

3Com TRGpro Handbook

About this Book

Chapter 1 Introduction to Your Trgpro Handheld Computer

Chapter 2 Entering Data in Your Handheld Computer

Chapter 3 Managing Your Applications

Chapter 4 Using Your Basic Applications

Chapter 5 Communicating Using Your Handheld Computer

Chapter 6 Advanced Hotsync® Operations

Advanced Hotsync Operations

Chapter 7 Setting Preferences for Your Handheld Computer

Appendix A: Maintaining Your Handheld Computer

Appendix B: Frequently Asked Questions

Appendix C: Non-ASCII Characters for Login Scripts

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Summary of Contents for 3Com TRGpro

Table of Contents