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AVM Fritz!Box Fon WLAN7170 Installation, Configuration And Operation

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Installation,
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FRITZ!Box
Fon WLAN7170

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Summary of Contents for AVM Fritz!Box Fon WLAN7170

  • Page 1 FRITZ!Box Fon WLAN7170 Installation, configuration and operation...
  • Page 2 AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software, nor for incidental or consequential damages, except in case of intent or gross negligence.
  • Page 3 AVM GmbH, especially product names and logos. Microsoft, Windows and the Windows logo are trademarks owned by Microsoft Corporation in the USA and/or other countries. Bluetooth is a trademark of Bluetooth SIG Inc. licensed to AVM GmbH. All other products and company names are trademarks of their respective owners...

  • Page 4: Table Of Contents

    Contents Contents This Is FRITZ!Box Fon WLAN 7170 ....10 Package Contents......... . . 12 Operation Requirements .
  • Page 5 AVM FRITZ!WLAN USB Stick ........51...
  • Page 6 13.4 Support from the AVM Service Team......130 Product Details ........133 14.1...
  • Page 7 Menus “Start / Programs” Commands “Refresh” File paths “Documentation\ Manual.pdf” File names “Readme.html” Blue lettering Internet address www.avm.de/en Pointed brackets Variables <CD-ROM drive> Typewriter font Information to be a:\setup typed in using the keyboard ...for more informa- Gray italics Tips, instructions and warnings tion, see...
  • Page 8 Symbols and Highlighting The Telephone Keypad Numeric keys Asterisk key Hold or Flash key Pound sign key Instructions for Operation at the Telephone Dial a number. Pick up the handset. Hang up the handset. Talk. Three-party Conference Call Wait for the acknowledgement tone. You hear the ring tone.
  • Page 9 Symbols and Highlighting Icons Designating the Functions and Features The functions and features can be used for analog and ISDN fixed-line connections as well as for Internet tele- phony (VoIP). The functions and features can be used for analog and ISDN fixed-line connections.

  • Page 10: This Is Fritz!Box Fon Wlan 7170

    This Is FRITZ!Box Fon WLAN 7170 This Is FRITZ!Box Fon WLAN 7170 An Overview FRITZ!Box Fon WLAN 7170 is a Private Branch Exchange (PBX) for making telephone calls via the Internet and the fixed-line network. FRITZ!Box Fon WLAN connects one or more computers directly with your DSL line. Each connected computer can establish an Internet connection over the FRITZ!Box.
  • Page 11 USB Port which you can connect a USB storage device (hard drive, stick), a printer, a AVM FRITZ!WLAN USB Stick or a USB hub. AVM Stick & Surf technology is provided by the AVM FRITZ!WLAN USB Stick. This technology allows security set- tings to be read from the FRITZ!Box automatically.

  • Page 12: Package Contents

    RJ45-RJ11 adapter (black) for connecting FRITZ!Box Fon WLAN 7170 to the analog telephone network one FRITZ!Box CD with – Installation Help – DSL software FRITZ!DSL – software for the printer port – documentation for all enclosed AVM components printed quick guide FRITZ!Box...

  • Page 13: Operation Requirements

    If you would like to connect FRITZ!Box wirelessly using WLAN, you will need a computer equipped with a WLAN adapter (in accordance with IEEE8 02.11b or IEEE 802.11g), for instance, a AVM FRITZ!WLAN USB Stick. To install the DSL software FRITZ!DSL, the minimum computer requirements are: –...

  • Page 14: Fritz!Box: Connecting

    FRITZ!Box: Connecting FRITZ!Box: Connecting This chapter contains instructions on the following topics: launching FRITZ!Box operation: recommended procedure mounting the FRITZ!Box and connecting it to the power supply connecting one or several computers to FRITZ!Box connecting FRITZ!Box to DSL and ISDN or the analog telephone line connecting analog terminal devices to the FRITZ!Box connecting ISDN terminal devices to the FRITZ!Box Launching FRITZ!Box Operation...
  • Page 15 Launching Operation without the Installation Help CD Launching Operation without the Installation Help CD If you do not want to use the Installation Help on the CD, then work through the instructions below in the recom- mended order: Mounting FRITZ!Box; see the section “Mounting FRITZ!Box”...

  • Page 16: Mounting Fritz!Box

    Mounting FRITZ!Box Mounting FRITZ!Box You can either place FRITZ!Box on a horizontal surface or mount it on a wall. Please note the following: Place or hang the FRITZ!Box in a dry location that is free of dust and protected from direct sunlight. Do not place FRITZ!Box on excessively heat-sensitive surfaces, as the base of the device can heat up during normal operation.

  • Page 17: Connecting The Computer(S)

    Connecting the Computer(s) Connect the FRITZ!Box to the power supply as described be- low: Remove the power supply unit from the FRITZ!Box package. Power Supply Unit Connect the power mains adapter to the socket la- Connecting beled “Power”, located at the far right of the back pan- el of FRITZ!Box.

  • Page 18: Connecting Computer(S) To A Lan Port

    Connecting Computer(s) to a LAN Port Connecting Computer(s) to a LAN Port If you want to connect a computer to one of the four LAN ports on the FRITZ!Box, make sure that your computer is equipped with a network adapter. A LAN port is usually des- ignated by the icon at left or labeled “LAN”.
  • Page 19 Connecting More Computers to the LAN Ports Connecting More Computers to the LAN Ports Additional cables are required to connect further comput- ers. In purchasing a LAN cable, note the instructions in the section “Cables and Sockets” from page 134. You can connect a computer to any of the four LAN ports of the FRITZ!Box at any time.

  • Page 20: Connecting To A Computer Wirelessly Via Wlan

    Each computer to be connected to FRITZ!Box via WLAN must support WLAN, by means of a compatible WLAN adapter, for instance the AVM FRITZ!WLAN USB Stick. For more information on WLAN, see the section “More about WLAN” from page 57.
  • Page 21 Connecting to the AVM FRITZ!WLAN USB Stick Connecting to the AVM FRITZ!WLAN USB Stick If your are using a AVM FRITZ!WLAN USB Stick as a WLAN adapter, you can transmit the security settings convenient- ly with Stick & Surf. Proceed as follows: Insert the AVM FRITZ!WLAN USB Stick in the USB port on the FRITZ!Box.
  • Page 22 Establishing a WLAN Connection with the WLAN Software Provided by the Manufacturer Establishing a WLAN Connection with the WLAN Software Provided by the Manufacturer The FRITZ!Box is delivered with preset values for WLAN se- curity. You must enter these values during the configuration of the WLAN adapter.

  • Page 23: Connecting To The Dsl Line

    Connecting to the DSL Line Open the FRITZ!Box user interface (see the section “Opening the User Interface” from page 30). In the “WLAN / WLAN Security” menu, select WEP en- cryption and enter a network key. Click the “Apply” button. A window is displayed with the WLAN security set- tings.

  • Page 24: Connecting To The Isdn Line

    Connecting to the ISDN Line Connect the longer of the two gray branches of the ca- Connecting ble to the socket labeled “DSL/TEL”, located at the far left of the back panel of the FRITZ!Box. Then connect the other end of the cable to the socket on the DSL splitter labeled “DSL”.

  • Page 25: Connecting With The Analog Telephone Line

    Connecting with the Analog Telephone Line The gray and black Y-shaped cable is for connecting to the Cable ISDN line. This cable is a combination of a DSL cable and a telephone cable. Connect the longer, gray end of the cable to the socket Connecting labeled “DSL/TEL”, located at the far left of the back panel of the FRITZ!Box.

  • Page 26: Connecting Telephone, Fax, Answering Machine

    Connecting Telephone, Fax, Answering Machine Connect the longer, gray end of the cable to the socket Connecting labeled “DSL/TEL”, located at the far left of the back panel of the FRITZ!Box. Then insert the black plug into the appropriate jack of your DSL splitter.
  • Page 27 Connecting to “FON 1” or “FON 2” Connecting an analog telephone to FRITZ!Box Connecting to “FON 1” or “FON 2” To connect analog terminal devices like a telephone, fax device or answering machine, insert the plugs of your ana- log devices into the “FON1” or “FON2” socket on FRITZ!Box. Connecting to “FON 3”...

  • Page 28: Connecting Isdn Telephones

    Connecting ISDN Telephones 2.11 Connecting ISDN Telephones If you have an ISDN telephone, you can connect this tele- phone to the FRITZ!Box and use it to make calls via the In- ternet and the fixed-line network. With appropriate cabling, up to eight ISDN telephones can be connected. Connecting an ISDN telephone to the FRITZ!Box Connect an ISDN telephone using an ISDN cable.
  • Page 29 Connecting an ISDN PBX Connecting an ISDN PBX to the FRITZ!Box Connect ISDN PBXs using an ISDN cable. Cable Connect one end of the ISDN cable with the ISDN PBX. Connecting Insert the other end of the ISDN cable into the socket on FRITZ!Box labeled “FON S ”.

  • Page 30: Opening The User Interface

    Opening the User Interface Opening the User Interface The FRITZ!Box is equipped with a web-based interface. This is where you configure the settings for operating the FRITZ!Box. This interface can be accessed from any of the computers connected with FRITZ!Box. The set- tings are saved in FRITZ!Box.

  • Page 31: Configuring Internet Connections

    Configuring Internet Connections Configuring Internet Connections The Internet access is set up in the FRITZ!Box user interface. Internet access for the FRITZ!Box can be made available via two different connection types: Internet connection via DSL With this kind of connection the FRITZ!Box can be operated as a DSL router.

  • Page 32: Configuring Internet Access For A Direct Dsl Connection

    Configuring Internet Access for a Direct DSL Connection Configuring Internet Access for a Direct DSL Connection See also the Help available in the user interface for assis- tance in configuring the Internet access. If you have connected the FRITZ!Box directly at the DSL port Using the Configuration and have account data from an Internet Service Provider at...

  • Page 33: Configuring Internet Access For A Connection To An Existing Network

    Configuring Internet Access for a Connection to an Existing Network RFC 1483/RFC 2684), select the setting “No ac- count information required (in accordance with RFC 1483/RFC 2684)”. Enter the Internet account information you received from your Internet Service Provider in the “Connection Settings”...
  • Page 34 Operating Mode “Share existing Internet connection in the network (IP Client)” In the “Operating Mode” area, select the setting “Es- tablish own Internet connection (NAT router with PP- PoE or IP)”. You access the Internet either via account data (user name and password) or via the IP address.

  • Page 35: Configuring Fritz!Box For Telephone Connections

    Configuring FRITZ!Box for Telephone Connections Configuring FRITZ!Box for Telephone Connections This chapter describes how to set up FRITZ!Box for fixed-line and Internet telephony. The following steps are necessary: Entering account information and Internet numbers for Internet tele- phony Entering numbers for calls over fixed lines Configuring connected analog terminal devices, ISDN telephones or ISDN PBXs at FRITZ!Box Information on the following topics is also presented here:...

  • Page 36: Entering Numbers For Calls Over Fixed Lines

    Entering Numbers for Calls over Fixed Lines Enter the account information you received from your Internet telephony provider in the appropriate fields. Click the “Apply” button. The new number is added to the list of Internet numbers. Entering Numbers for Calls over Fixed Lines For fixed-line telephony your fixed-line numbers must be configured in the FRITZ!Box.
  • Page 37 Configuring Analog Equipment If the connected terminal devices are to react only to certain numbers, numbers must be assigned to the extensions. The number defined as “Number of the extension” also de- fines whether calls from this extension will be conducted using the fixed-line network or the Internet.

  • Page 38: Configuring Isdn Telephones

    Configuring ISDN Telephones Configuring ISDN Telephones Up to eight ISDN phones can be connected to the FRITZ!Box. Connect the ISDN telephones to the ISDN S port “FON S ”. The following ISDN services are supported for Internet tele- phony: voice, telephony, audio 3.1 and fax G2/G3. All other ISDN features are supported on the ISDN line.

  • Page 39: Isdn Pbxs On Fritz!Box

    ISDN PBXs on FRITZ!Box If you have entered only fixed-line numbers as MSNs in the ISDN telephone, all calls will be conducted on the fixed-line network. If you want to use Internet tele- phony, you must replace an MSN with an Internet number.

  • Page 40: Dialing Rules For Internet And Fixed-Line Telephony

    Dialing Rules for Internet and Fixed-Line Telephony If you want to use Internet telephony, the Internet numbers must be set up in the ISDN PBX. The Internet numbers are then assigned to the extensions of the PBX as outgoing numbers. See the documentation for your ISDN PBX for instructions on setting up MSNs.

  • Page 41: Selecting The Type Of Connection Manually

    Selecting the Type of Connection Manually Selecting the Type of Connection Manually If you would like to use a certain kind of connection (Inter- net or fixed-line) for one call, dial the following keys on the telephone keypad before the number: Fixed-line Connections s111r establishes a fixed-line connection...
  • Page 42 Telephony Scenarios Telephony Scenarios If you have configured both a fixed-line number and an In- ternet number in FRITZ!Box, you can make calls in all direc- tions: from the fixed-line network into the fixed-line network from the Internet into the fixed-line network from the Internet into the Internet and receive calls from all directions as well.

  • Page 43: Usb Devices

    Connecting USB Devices Some of the USB devices, such as memory sticks or the AVM FRITZ!WLAN USB Stick, are inserted directly into the USB port of the USB host controller. Other devices like USB printers are connected to the USB host controller by means of a USB cable.

  • Page 44: Accessing Usb Devices

    Accessing USB Devices Insert the end of the cable with the flat plug into the USB port. Insert the end of the cable with the square plug into the USB port on your USB device. Accessing USB Devices As soon as a USB device is connected to the FRITZ!Box, all Network Access of its functions are available in the entire network: The files in the USB mass storage can be accessed...
  • Page 45 Accessing the Data in the USB Mass Storage Select the “Settings” menu. Select the “USB Devices / Mass Storage Device” menu. Configure the access rights and password protection for the USB mass storage devices. The access rights and password are valid for all USB mass storage devices.

  • Page 46: Usb Printers

    USB Printers USB Printers A USB printer can be connected to the USB port for use as a network printer. The printer is then available to all comput- ers connected with the FRITZ!Box. If you would like to connect a USB printer, please note the following: Only printers that can be addressed with the device class “Printer”...
  • Page 47 You must make this selection because the printer port on the computer functions as a local port. Select the setting “Use an existing port” and then choose the entry “AVM: (FRITZ!Box USB Printer Port)” from the list. Click “Next”. Select the manufacturer for the USB printer connected to the FRITZ!Box from the “Manufacturers”...
  • Page 48 Click “Next”. In the “Select a Printer Port” window, select the option “Use the following port” and select “AVM: (FRITZ!Box USB Printer Port)” from the list field. Click “Next”. Select the manufacturer for the USB printer connected to the FRITZ!Box from the “Manufacturers”...
  • Page 49 Setting Up Printers in SUSE Linux Systems Setting Up Printers in SUSE Linux Systems You can connect a USB printer to the USB port of the FRITZ!Box for use as a network printer. The printer is then available to all computers connected with the FRITZ!Box. Installing a Printer You install the printer as “superuser”.
  • Page 50 Setting Up USB Printers on Apple Computers Setting Up USB Printers on Apple Computers A USB printer can be connected to the USB port of the FRITZ!Box for use as a network printer. The printer is then available to all computers connected with the FRITZ!Box. Installing a Printer Under “Go / Utilities”, open the “Printer Setup Utility”.

  • Page 51: Avm Fritz!Wlan Usb Stick

    AVM FRITZ!WLAN USB Stick The AVM FRITZ!WLAN USB Stick is a WLAN adapter for con- nection to a computer. Using this WLAN adapter you can connect the computer wirelessly with any FRITZ!Box. AVM Stick & Surf Technology With this technology it is easy to establish a secure WLAN connection.

  • Page 52: Usb Hub

    USB Hub USB Hub A USB hub can be connected to the USB host controller. A USB hub is a device to extend existing USB ports. You can connect two USB mass storage devices and one USB printer, or three USB mass storage devices (like a hard drive or memory stick) to the USB hub.

  • Page 53: Fritz!Dsl: The Software Suite

    FRITZ!Box in your web browser. Click the “Update” button to check whether a firmware up- date for your FRITZ!Box is available on the AVM web site. The “Diagnosis” button starts the FRITZ!DSL Diagnosis. It displays all data relevant to your DSL connection, and checks the installation and connection of FRITZ!Box.

  • Page 54: Installing Fritz!Dsl

    Installing FRITZ!DSL Installing FRITZ!DSL Proceed as follows: Insert the FRITZ!Box CD and double-click the “Set- up.exe” file. Select “View CD contents / Install FRITZDSL”. The “File Download” window opens. Select the “Open” button in this window. The FRITZ!DSL welcome screen appears. Confirm with “Continue”.

  • Page 55: Fritz!Dsl Protect

    Internet access for all connect- ed computers and change the FRITZ!Box settings. Update New firmware updates for FRITZ!Box are provided by AVM at regular intervals, free of charge. The updates can add new functions to your FRITZ!Box.

  • Page 56: Fritz!Dsl Diagnosis

    FRITZ!DSL Diagnosis When the FRITZ!DSL Start Center is started, the AVM web site is automatically checked for new updates every 30 days. You will be informed when a new update is available. FRITZ!DSL Diagnosis FRITZ!DSL Diagnosis reports comprehensively about all of the details of the DSL connection, including data transmis- sion and the activated fast-path mode.

  • Page 57: More About Wlan

    More about WLAN More about WLAN WLAN is a radio technology that allows Ethernet networks and access to the Internet to be provided without cable connections. This allows multi- ple users to share one wireless Internet connection. Standards The WLAN standards IEEE 802.11b, IEEE 802.11g and IEEE 802.11i were developed by the Institute of Electrical and Electronic Engineers (IEEE).
  • Page 58 Setting the Right Standard in the FRITZ!Box With a maximum throughput rate of 11 Mbit/s, this is the IEEE 802.11b oldest standard for radio networks. Older WLAN adapters of the first generation can communicate with the FRITZ!Box using 802.11b. However, if the WLAN adapter supports newer standards such as 802.11g, the latest standard should be used.

  • Page 59: Security

    The Standard for Security The Standard for Security The WPA security mechanism is defined in the IEEE 802.11i IEEE 802.11i standard. WPA2 is an extension of the familiar security mechanism WPA (Wi-Fi Protected Access). The main feature of the extension of WPA to WPA2 is the AES-CCM encryption process.
  • Page 60 Encryption Encryption The most important security setting is encryption. FRITZ!Box supports the security mechanisms WEP (Wired Equivalent Privacy), WPA (Wi-Fi Protected Access) and WPA2 as follows: As part of the WEP mechanism a static key is deter- mined to serve for the encryption of the user data. The key must also be entered in the WLAN settings of the WLAN clients.
  • Page 61 Replace the WLAN key with a new, unique value. We strongly recommend the use of a WLAN adapter that supports WPA or WPA2 (for instance, the AVM FRITZ!WLAN USB Stick). WEP is out of date and data encrypted with WEP can be deciphered within a few hours.

  • Page 62: Frequency Range

    WLAN Radio Network Name (SSID) WLAN Radio Network Name (SSID) The factory settings of FRITZ!Box include a value of “FRITZ!Box Fon WLAN 7170” preset for the SSID (Service Set Identifier). If an additional device with the same network name is lo- cated in the vicinity, it can occur that the WLAN adapter at- tempts to register there.

  • Page 63: Increasing The Wlan Range Using Wds

    Allocation of the WLAN Channels in the 2.4-GHz Range Allocation of the WLAN Channels in the 2.4-GHz Range Channel Frequency (GHz) Channel Frequency (GHz) 2.412 2.447 2.417 2.452 2.422 2.457 2.427 2.462 2.432 2.467 2.437 2.472 2.442 Increasing the WLAN Range Using WDS You can extend the range in your wireless network using WDS (Wireless Distributed System).
  • Page 64 Increasing the WLAN Range Using WDS All WLAN access points implemented in the WDS must support WDS and be configured for this technology. All WLAN access points implemented as repeaters in the WDS must be located within the range of the base station.
  • Page 65 Enabling WLAN in the FRITZ!Box Enabling WLAN in the FRITZ!Box Make sure that the “Show expert settings” option is en- abled in the “System / Expert Mode” menu. Perform the following steps: Start your computer and open a web browser. Enter fritz.box or 192.168.178.1 in the ad- dress line of your web browser and confirm by hitting the enter key.
  • Page 66 Specifying the WDS Mode for the FRITZ!Box Specifying the WDS Mode for the FRITZ!Box The FRITZ!Box can be configured as a base station or as a repeater: As a base station, the FRITZ!Box establishes Internet connections for other WLAN repeaters and WLAN cli- ents.
  • Page 67 Configuring FRITZ!Box as a Repeater Enter the MAC address of the repeater(s) with which you would like to extend your wireless network. Select on the “Security” settings page. Specify the type of encryption for the connection. WPA2 encryption can be used only if the repeater is al- so a FRITZ!Box.
  • Page 68 Configuring FRITZ!Box as a Repeater Make sure that the FRITZ!Box and your base station are located in the same IP range and that both devices have been assigned an unique IP address. Please note that the repeater subsequently can only be reached via this new IP address! Select on the “Security”...

  • Page 69: Network Settings

    Network Settings Network Settings Upon delivery, the network settings of the FRITZ!Box are preconfigured as follows: Factory Settings All computers are located in the same IP network enabled IP address 192.168.178.1 Subnet mask 255.255.255.0 DHCP server enabled According to these settings, all computers connected with the FRITZ!Box are located in the same subnetwork.
  • Page 70 What Is an IP Address? What Is an IP Address? The term IP address is the abbreviation for Internet Protocol address. The IP address corresponds to the “postal” address of a de- vice located in the Internet or in a local IP network. So that data packets are sure to be delivered to the right address, each IP address may be assigned only once within the Inter- net or a local IP network.
  • Page 71 Subnetwork Assigning fixed IP addresses makes sense in cases where a local network has a sufficiently large pool of IP addresses available, or when a computer is always supposed to be ac- cessible at a certain address (such as a web server or e- mail server).
  • Page 72 Subnetwork Example 1 Network address of the 192.168.178.0 subnet: Address of the computer 192.168.178.247 in the subnet: IP address pool in the 192.168.178.0 - 192.168.178.255 subnet: The IP addresses 192.168.178.0 and 192.168.178.255 are reserved. This means that the addresses from 192.168.178.1 to 192.168.178.254 are available for assignment to the com- puters.

  • Page 73: Ip Address

    What Is DHCP? What Is DHCP? DHCP is the abbreviation for Dynamic Host Configuration Protocol. DHCP is a protocol for the dynamic negotiation of the oper- ating parameters for the TCP/IP protocol (TCP is a transport protocol based on the Internet protocol). The computers of a local IP network (DHCP clients) access the DHCP server as part of their operating systems’...
  • Page 74 When Does It Make Sense to Change the IP Address? When Does It Make Sense to Change the IP Address? You should change the IP address of the FRITZ!Box if the fol- lowing apply to your network: You have an existing local IP network, one subnet with several computers.

  • Page 75: Dhcp Server

    Reserved IP Addresses Reserved IP Addresses The following address range is reserved in FRITZ!Box for in- ternal purposes. 192.168.180.1 - 192.168.180.254 IP addresses from this range may not be assigned to FRITZ!Box. How Can the IP Address Be Changed? Open the FRITZ!Box user interface (see the section “Opening the User Interface”...
  • Page 76 Fixed IP Addresses when the DHCP Server Is Enabled The IP address, the corresponding subnet mask and the acti- vated DHCP server automatically yield the following values: Network address of the subnet 192.168.178.0 Entire IP address pool for the 192.168.178.2 - 192.168.178.253 computers Address pool of the DHCP server 192.168.178.20 - 200 In every subnet of the FRITZ!Box, the addresses 20 through...
  • Page 77 Disabling the DHCP Server Disabling the DHCP Server You can switch off the DHCP server. To make sure that all computers remain in the same subnet as the FRITZ!Box even when the DHCP server is disabled, you must enter the IP addresses manually in the comput- ers’...

  • Page 78: Subnetwork

    Subnetwork Subnetwork By default the option “All computers are located in the same IP network” is enabled in the FRITZ!Box. Factory Settings All computers are located in the same IP net- enabled work IP address 192.168.178.1 Subnet mask 255.255.255.0 DHCP server enabled If the factory settings were not changed, this setting has the following effect:...
  • Page 79 Disabling the Setting “All computers are located in the same IP network” This the following address pools are available to the DHCP server: Interface Address Pool of the DHCP Server at the Interface LAN 1 192.168.178.20 - 200 LAN 2 like LAN 1 LAN 3 like LAN 1...

  • Page 80: Troubleshooting

    Troubleshooting Troubleshooting This chapter provides advice if you are not able to open the user interface of your FRITZ!Box, if you are having problems with the WLAN connection, or if you want to change the IP settings on your computer. 10.1 Errors Opening the User Interface If you see an error message when you open the user inter- face, work through the following steps to find the source of...
  • Page 81 Checking the Internet Browser Settings Disabling Automatic Dial-up Connections Select the “Connections” settings page under “Tools / Internet Options...”. In the “Dial-up and Virtual Private Network settings” section, enable the option “Never dial a connection”. As a final step, click “Apply” and then “OK”. Configuring Internet Explorer 6 for Online Operation Open the “File”...
  • Page 82 Checking the Protection Software In the next window, click the “Advanced...” button and enter in the “Add this Web site to the zone:” field: fritz.box Disable the option “Require server verification (https:) for all sites in this zone”. Checking the Protection Software Protection software like firewalls and security software can block access to the FRITZ!Box user interface.
  • Page 83 Opening the FRITZ!Box User Interface via a LAN Connection Opening the User Interface Using the New Fixed IP Address Connect the FRITZ!Box and the computer using the red LAN cable (see the section “Connecting Computer(s) to a LAN Port” from page 18). Make sure that the computer obtains its IP address auto- matically.

  • Page 84: The Wlan Adapter Cannot Find Fritz!Box

    The WLAN Adapter Cannot Find FRITZ!Box 10.2 The WLAN Adapter Cannot Find FRITZ!Box If the “FRITZ!Box Fon WLAN 7170” radio network is not found by the WLAN adapter of a computer, work through the following steps to find the source of the error and re- solve it.
  • Page 85 Eliminating Disturbances Caused by Another WLAN Radio Network Remove the network cable and try again to establish a connection. Eliminating Disturbances Caused by Another WLAN Radio Network If there is another WLAN radio network in the direct vicinity of your FRITZ!Box, you must ensure that there are at least five channels between the radio channels used by the two networks.

  • Page 86: Wlan Connection Is Not Established

    WLAN Connection Is Not Established 10.3 WLAN Connection Is Not Established Comparing the Security Settings for WLAN Make sure that the WLAN security settings registered in the FRITZ!Box agree with the security settings of the WLAN adapter. Here is how to view the WLAN security settings of the FRITZ!Box and print them out.

  • Page 87: Connection Via Microsoft Wlan Service Fails With Wpa2

    Connection via Microsoft WLAN Service Fails with WPA2 This non-secured condition should be used only for testing, to find out whether a WLAN connection is pos- sible at all. Remove the network cable and try again to establish a connection. If the attempt to connect to the WLAN using the non-en- crypted connection is not successful either, check the in- stallation of the WLAN adapter and contact the manufactur-...
  • Page 88 IP Settings Obtaining an IP Address Automatically in Windows Vista Proceed as follows in Windows Vista: Click the “Start” button in the task bar and select “Control Panel / Network and Sharing Center”. From the “Tasks”, select “Manage network connec- tions”.
  • Page 89 IP Settings Obtaining an IP Address Automatically in Windows XP Proceed as follows in Windows XP: Go to “start / Control Panel / Network and Internet Connections / Network Connections” and double-click the LAN connection icon of the network adapter con- nected to FRITZ!Box.
  • Page 90 IP Settings Obtaining an IP Address Automatically in Windows 2000 Proceed as follows in Windows 2000: Select “Start / Settings / Control Panel / Network and Dial-up Connections”. Click to select the LAN connection with the network adapter bound to FRITZ!Box. Click the “Properties”...
  • Page 91 IP Settings Confirm your selection by clicking “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X In the Mac OS X operating system, proceed as follows to set the TCP/IP properties: Select the “System Preferences”...

  • Page 92: Removing The Fritz!Box

    Open “start / Control Panel / Add or Remove Pro- grams”. Make sure that the “Change or Remove Pro- grams” button is selected in the column at left. Select the “AVM ” entry from the list of “Currently in- stalled programs”. Click the “Change/Remove” button.

  • Page 93: Removing The Printer Port

    Removing the Printer Port 11.3 Removing the Printer Port The AVM FRITZ!Box printer port is removed using the Con- trol Panel of the Windows operating system. Removing the Printer Port in Windows Vista Proceed as follows: Open “Start / Settings / Control Panel / Programs and Functions”.

  • Page 94: Removing The Program Group

    Removing the Program Group in Windows Vista Proceed as follows: Open “Start / Settings / Control Panel / Programs and Functions”. Select the “AVM FRITZ!Box” entry from the list of cur- rently installed programs. Click the “Uninstall/Change” button. Confirm the next query by clicking “Continue”.

  • Page 95: Configuration And Operation By Telephone

    Configuration and Operation by Telephone Configuration and Operation by Telephone Many of the FRITZ!Box functions and features can be config- ured and used over a telephone connected to a FRITZ!Box extension. Only tone-dialing (dual-tone multifrequency = DTMF) telephones can be used in configuration and opera- tion.

  • Page 96: Operation By Telephone

    Operation by Telephone 12.1 Operation by Telephone This section describes how you can use the FRITZ!Box fea- tures via your telephone keypad. Shortening the Dialing Procedure FRITZ!Box automatically recognizes when a number has been entered, but not until a few seconds after the final digits are entered.
  • Page 97 Do Not Disturb Enabling Do Not Disturb for a Prescribed Period On any extension you can enter a Do Not Disturb period during which the telephone will not ring. At the extension for which a Do Not Disturb period is to be configured, define the period during which the phone should not ring and save your entries.
  • Page 98 Alarm Alarm The FRITZ!Box includes an alarm clock function. The alarm clock can be configured individually for each connected telephone. Configuring the Alarm for a Telephone First enter on the telephone the time at which you would like to be awoken and save this entry. Then enable the alarm function.
  • Page 99 Selecting the Outgoing Number and the Type of Connection the given dialing procedure. To do this, enter one of the fol- lowing keypad codes before dialing a number on your tele- phone: s111r dials up this connection using the fixed line <number>...
  • Page 100 Making Internal Calls Making Internal Calls All calls conducted between telephones connected to the FRITZ!Box Fon WLAN 7170, be they analog or ISDN/DECT phones, are internal telephone calls. These calls are free of charge. Dialing Internal Calls with Automatic Outside Dialing Pick up the handset.
  • Page 101 Group Call Group Call The Group Call feature of FRITZ!Box allows you to ring all other extensions at the same time. To do so, you must first configure the extension for internal dialing. Your call is con- nected with whichever extension answers first. Pick up the handset.
  • Page 102 Alternating Between Calls Alternating Between Calls Whenever you have one active connection and one caller on hold, you can switch from one call to the other as often as you want using the Hold button. To alternate between two connections, proceed as follows: Call 1 You are talking to Caller 1.
  • Page 103 Consultation / Hold Consultation / Hold The “Consultation/Hold” feature allows you to place an ex- isting call on hold. You then may consult with someone else at your workplace or dial a second call. The party on hold does not hear the second conversation. Once you have fin- ished the consultation, you can return to the original con- nection.

  • Page 104: Configuring By Telephone

    Transferring Calls Transferring Calls The “Call Transfer” function allows you to transfer a connec- tion from one of FRITZ!Box’s extensions to the other. To do so, proceed as follows: Call 1 You are talking to Caller 1. Press the Hold button. Caller 1 is now on hold. To establish a connection to Caller 2, dial the star key twice and then her or his extension number.
  • Page 105 Saving New Settings Saving New Settings In this section, saving refers to all current settings. It is not necessary to save the configuration after each setting is made. You may first configure all of your FRITZ!Box’s set- tings as desired, and then save them permanently. Saving Permanently Pick up the handset.
  • Page 106 Call Rejection on Busy (Busy on Busy) When “Call Waiting” is enabled, modem and fax connec- tions may be interrupted. Disabling Call Waiting Pick up the handset. Ext. Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left.
  • Page 107 Room Monitoring (Baby Monitor) Disabling the Busy on Busy Function Pick up the handset. Ext. Dial the sequence shown at left. Type in the number of the exten- sion in the “Ext.” field. r91ss Save your settings if desired by dialing the sequence shown at left.

  • Page 108: Advanced Features

    Advanced Features You can disable the function by simply hanging up the handset of the telephone at which you enabled it. Pick up the handset or activate the speaker phone function of your telephone. <level> <number> Dial the sequence shown at left. For “level”, enter a number be- tween “1”...
  • Page 109 Call Diversion over FRITZ!Box other extension are free of charge. Calls are diverted to an external number over your ISDN line’s second B channel and are subject to normal transmission charges. If the FRITZ!Box is operated on an analog telephone line, incom- ing calls can only be diverted to a different extension or to numerical Internet numbers.
  • Page 110 Using FRITZ!Box Features on the Analog Line Call Diversion After the Third Ring or When Busy Pick up the handset. Ext. XNo./Ext. Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left.
  • Page 111 Three-Party Conference Call Three-Party Conference Call FRITZ!Box allows you to hold telephone conferences with two other people at once. Two external and one internal party, or two internal and one external party can conduct a conference call with each other. You can set up a three-party conference as follows: Pick up the handset.
  • Page 112 Call Forwarding (Call Diversion via the Central Exchange) Call Forwarding (Call Diversion via the Central Exchange) Call forwarding is performed by the ISDN operator’s switch- ing station. To use call forwarding, FRITZ!Box must be con- nected to an ISDN line. Then this feature can be used to for- ward calls to an external line.
  • Page 113 Call Forwarding (Call Diversion via the Central Exchange) Call Forwarding Immediately for Any MSN Pick up the handset. s21s XNo. Dial the sequence shown at left. Wait for the acknowledgement tone. Hang up the handset. Call Forwarding Immediately for All MSNs Pick up the handset.
  • Page 114 Call Forwarding (Call Diversion via the Central Exchange) Disable Call Forwarding Immediately for All MSNs Pick up the handset. s21ssr Dial the sequence shown at left. Wait for the acknowledgement tone. Hang up the handset. Incoming calls are only forwarded to the specified number Call Forwarding When Busy if the extension dialed is busy.
  • Page 115 Call Forwarding (Call Diversion via the Central Exchange) Call Forwarding When Busy for All MSNs Pick up the handset. s67s XNo. Dial the sequence shown at left. Wait for the acknowledgement tone. Hang up the handset. Disable Call Forwarding When Busy for Your Extension’s Outgoing Caller ID Pick up the handset.
  • Page 116 Call Forwarding (Call Diversion via the Central Exchange) Incoming calls are forwarded to the specified number if not Call Forwarding Delayed answered at the number originally dialed within 20 sec- onds (about five rings). Call forwarding can be configured for your extension’s outgoing caller ID (the first number as- signed to an extension), for any number (for instance, a telephone at the other FRITZ!Box extension), or for all num- bers.
  • Page 117 Call Forwarding (Call Diversion via the Central Exchange) Disable Call Forwarding Delayed for Your Extension’s Out- going Caller ID Pick up the handset. s61sr Dial the sequence shown at left. Wait for the acknowledgement tone. Hang up the handset. Disable Call Forwarding Delayed for Any MSN Pick up the handset.
  • Page 118 Caller ID Suppression for Outgoing Calls (CLIR) Caller ID Suppression for Outgoing Calls (CLIR) The CLIR (Calling Line Identification Restriction) function prevents your telephone number being displayed on the other party’s phone during outgoing calls. The CLIR function is disabled in the factory settings. You have the option of enabling this function permanently and then disabling it again.
  • Page 119 Displaying the Incoming Caller ID (CLIP) Displaying the Incoming Caller ID (CLIP) The CLIP (Calling Line Identification Presentation) function makes the number of callers—external and internal—visible on your telephone display. This feature is only effective if your telephone supports CLIP. The CLIP function is enabled in the factory settings.
  • Page 120 Connected Line Identification Restriction and Presentation (COLR / COLP) Connected Line Identification Restriction and Presentation (COLR / COLP) By default, a caller’s display always shows the Multiple Subscriber Number (MSN) of the extension she or he di- aled. If you accept the call at another extension, the MSN of this extension will be displayed, as long as the caller is us- ing an ISDN phone with the COLP feature enabled.
  • Page 121 Call Waiting Enabling Connected Line Identification Presentation Permanently To permanently enable transmission of the connected line’s number (COLP), proceed as follows: Pick up the handset. Ext. Dial the sequence shown at left to enable transmission of the connected line number. Type in the number of the extension in the “Ext.”...
  • Page 122 Explicit Call Transfer (ECT) Explicit Call Transfer (ECT) With this feature you can connect two external parties with each other, when one connection has been active and the other has been on hold. Then you can end your own con- nection while the other two parties continue their conversa- tion.
  • Page 123 Explicit Call Transfer (ECT) To clear your connections while allowing the ex- ternal parties to continue the call, connect the parties with each other. You can also switch from the three-party call back to the original two-party connection. Dial the sequence shown at left. This ends the three- party conference.
  • Page 124 One-time Explicit (External) Call Transfer One-time Explicit (External) Call Transfer Explicit Call Transfer (ECT) is an ISDN feature that must be enabled by your ISDN provider and thus usually is subject to extra charges. If ECT has not been enabled on your line, you can program the PBX to initiate a one-time explicit call transfer before connecting to two parties.
  • Page 125 Call-back on Busy (CCBS) Call-back on Busy (CCBS) When you dial a number and it is busy, enable this feature. As soon as the line is free, your telephone rings for 20 sec- onds, as it would for an external call. When you pick up your handset, the number of desired party will be dialed automatically.
  • Page 126 Call Tracing (MCID) To enable this feature, proceed as follows: You have just dialed a number and hear a ring tone. If the call is not answered, within twenty sec- onds, dial either the number “5” Rs37r the sequence shown at left. Wait for the acknowledgement tone.
  • Page 127 Suspend/Resume Suspend/Resume The “Suspend/Resume” feature, also known technically as Terminal Portability, allows you to suspend an existing con- nection and resume it at another point on the S bus. The connection can be resumed at a different ISDN terminal de- vice (such as an ISDN telephone) that is connected to your BRI line along with the FRITZ!Box.
  • Page 128 Using Keypad Messages Using Keypad Messages The FRITZ!Box offers the “keypad” function. This function allows ISDN services and features to be controlled by enter- ing characters and strings on the telephone keypad. These keyboard entries are called keypad messages. Keypad se- quences allow you to use ISDN services and features that may not be supported by your ISDN terminal device.

  • Page 129: Customer Service Guide

    Customer Service Guide Customer Service Guide AVM provides numerous sources of information to assist you should any questions or problems arise. Here you will find the important information you need, in the form of manuals, updates and support. In many cases problems which arise during operation can be resolved by installing the current Microsoft Service Pack for your operating system.

  • Page 130: Updates

    The latest software and updates are available for download at the following address: www.avm.de/en/download Experienced users can also download updates from the AVM FTP server. Click the “FTP Server” link in the download area, or enter the following address: ftp.avm.de 13.4 Support from the AVM Service Team...
  • Page 131 Then click the “Mail Form<” link to open the e-mail support form. Fill out the form and send it to AVM support by click- ing the “Send” button. Our Support team will respond by e- mail as quickly as possible.
  • Page 132 Which firmware does FRITZ!Box use? The firmware ver- sion is displayed on the “Overview” page of the FRITZ!Box user interface. Once you have put together this information, please fax it to AVM Support. The Support team will assist you in resolv- ing your problem. FRITZ!Box...

  • Page 133: Product Details

    Product Details Product Details This chapter provides you with product details on FRITZ!Box. You receive detailed technical data and information on the LEDs. 14.1 FRITZ!Box Fon WLAN LEDs The LEDs on the FRITZ!Box Fon WLAN 7170 indicate the fol- lowing conditions: Meaning Power/DSL FRITZ!Box Fon WLAN 7170 ready for operation;...

  • Page 134: Audible Signals

    FRITZ!Box Fon WLAN 7170. 14.2.2 DSL/Telephone Cable The DSL/telephone cable is a special combined cable 4.25 m in length, developed by AVM to connect the FRITZ!Box Fon WLAN 7170 to the DSL splitter and the ISDN NT or analog telephone line.
  • Page 135 1 standard network cable 1 standard RJ45 CAT5 double coupling All components are available from specialized vendors. AVM recommends that the standard network cable be ex- tended by no more than 10 meters. Network Cable Additional network cable is required if you would like to use all of the FRITZ!Box network ports.

  • Page 136: Wlan Switch

    WLAN Switch 14.3 WLAN Switch The FRITZ!Box Fon WLAN 7170 is equipped with a WLAN switch on its rear panel. The WLAN switch can be used to activate and deactivate WLAN. 14.4 Technical Specifications of FRITZ!Box Fon WLAN 7170 Ports and Interfaces DSL / fixed line –...
  • Page 137 Router Functions Router Functions DSL router DHCP server Firewall with IP masquerading/NAT User Interface and Display Configuration and status messages via an Internet browser of a connected computer Five LEDs indicate the condition of the device Physical properties Dimensions (WxDxH): approx. 185 x 140 x 35 mm Supply voltage: 230 V / 50 Hz Maximum power consumption: 12 W Average power consumption: 6 W...

  • Page 138: Index

    Index Index dialing internal calls....100 with automatic outside dialing . .100 alarm ......98 without automatic outside dialing100 alternating between calls .
  • Page 139 Index keypad sequences....128 Samba ......45 selecting outgoing number .

  • Page 140: Declaration Of Ce Conformity

    Declaration of CE Conformity Declaration of CE Conformity The manufacturer AVM GmbH Address Alt-Moabit 95 D-10559 Berlin herewith declares that the product Product FRITZ!Box Fon WLAN 7170 Type ADSL-WLAN Router complies with the following directives: 1999/5/EC R&TTE Directive: Radio Equipment and Telecommunications Ter-...

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