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Frequently Asked Questions; Troubleshooting - EC Key EK2 Quick Manual

Virtual keypad

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Frequently asked questions

Is it secure?
Yes - Both the ECKey and your phone are hidden from everyone
else behind billions of rolling codes.
Can I still use my phone?
Yes - You can still use your phone as a phone (including Bluetooth
Headset) at the same time as locking and unlocking the door.
Can I still use a key?
Yes - You can still use a key or other secure devices as an
alternative unlocking mechanism
EK2 – Functions
Feature
Sequence
Power on
Connect
Normal Operation
None
Passage Mode
Press and hold Administration Button or external button for 3
seconds.
Exit Passage Mode
Press and release Administration Button or external button
Administration Mode
Unlock door with phone and within three seconds press and release
Administration Button three times and press and hold for 3 seconds.
Exit Administration
Press and release Administration Button
Mode
Factory Reset
Unlock door with phone and within three seconds press and release
Administration Button four times and press and hold for 8 seconds.
Press and hold Administration Button for 3 seconds to confirm.
Exit Factory Reset
Press and release Administration Button
Factory Reset
Turn the power off to ECKey
Connect the Pink, Grey and Black wires together
Turn the power on to ECKey
Turn the power off and rewire
For more information please contact
www.ECKey.com
ECKey Serial Number:
PIN:
Master PIN:
5)
Right click on the configuration settings txt file and send to
Bluetooth devices.
6)
Search for ECKey and enter the Master PIN
7)
The file will be transferred to ECKey and the settings updated.
8)
ECKey may respond by sending the updated settings back.

Troubleshooting

My ECKey is not working
Check power
The Status Light should flash four times when powered on.
After power on the Status Light should flash once every 5
seconds.
Check the wiring
Press and hold Administration Button to unlock to enter passage
mode.
Press and release Administration Button to lock and return to
normal.
Check the phone
Check that Bluetooth is on, on the phone
Check that the phone has Bluetooth set to be discoverable.
Confirmation
Four flashes and then return to Normal Operation
Slow flashing once every 5 seconds.
Status Light on continuously and relay held in current
position.
Four flashes and then return to Normal Operation
Repeated triple flashing
Unit restarts with four flashes before returning to normal
operation
Repeated eight flashing
Status Light on for 5 seconds
Normal Operation
Status Light on
Status Light off
Normal Operation

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