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PSC Duet User Manual

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  • Page 1 User's Guide...
  • Page 2 However, PSC reserves the right to change any specification at any time without prior notice. PSC is a registered trademark of PSC Inc. The PSC logo is a trademark of PSC. All other trademarks and trade names referred to herein are property of their respec-...

  • Page 3: Table Of Contents

    Product Overview ..................... 4 Manual Overview ....................5 Operational Overview ..................6 Fixed/Portable Mode ................6 Targeted Handheld Mode ................. 7 Duet Scanner Controls ..................9 Connectors ..................... 10 Sleep Mode ....................11 Unpacking ...................... 12 Verifying Scanner Operation ................13 Countertop Installation ..................
  • Page 4 Blank Page Duet ™ Scanner...

  • Page 5: Introduction

    Its innovative design maximizes produc- tivity, and minimizes operator stress, strain and fatigue. The Duet scanner's compact size uses very little counter space. The product is designed for durability, prolonged life, and low mainte- nance costs. With three scanning options: fixed, portable, and targeted handheld, the Duet scanner is versatile and flexible.

  • Page 6: Product Overview

    The scanner can also be removed from the stand for use as a portable (multi-line) scanner or a single line handheld scanner. Use the Duet scanner's front scan window for presentation and sweep scanning, and the rear scan window for targeted handheld scanning.

  • Page 7: Manual Overview

    • The rear scan line can be programmed to be always on or on only when the trigger is pulled. Manual Overview This manual provides an overview of the Duet scanner, describes the scanner features, and provides instructions to unpack, install and operate the Duet scanner.

  • Page 8: Operational Overview

    Figure 3 shows the scanner in the Fixed Mode with (1), the item presented to the scanner, and (2), the Portable Mode where the scanner is presented to the item. Figure 3. Scanning in (1) Fixed and (2) Portable Mode Duet ™ Scanner...

  • Page 9: Targeted Handheld Mode

    Targeted Handheld Mode Remove the scanner from the stand to use it in the Targeted Handheld Mode. Pressing the trigger switch enables targeted scanning. (See Figure 4). The Targeted Handheld Mode allows the scanner to read bar codes selectively. A Pointer Line provides a visual aid for aiming the single scan line at the bar code.
  • Page 10 Controls & Indicators The controls, indicators and connectors for the Duet scanner are described in this section. They include: • Trigger switch • Visual Indicator (LED) • Speaker • Interface cable connector Figure 5, below, shows the features, controls, indicators and connectors of the Duet scanner.

  • Page 11: Duet Scanner Controls

    Duet Scanner Controls Trigger Switch Pressing the trigger switch causes the scanner to enter the Targeted Handheld Mode. In this mode, the scanner reads bar codes with a single scan line projected from the rear scan window. Releasing the trigger switch returns the scanner to the Fixed/ Portable Scanning Mode.

  • Page 12: Connectors

    Power-Off Terminal (P.O.T.) feature. WARNING Use only AC/DC Power Supplies approved for the Duet scanner and ordered from PSC. Use of other power supplies may cause damage to the product which is not covered by the factory warranty.

  • Page 13: Sleep Mode

    Sleep Mode Sleep Mode is the term used to describe the scanner’s condition after the motor and/or laser have automatically switched off due to a prolonged period of inactivity. Motion Sensor The scanner includes a motion sensor that detects activity in front of the scan window.

  • Page 14: Unpacking

    Unpacking Before you open the Duet scanner shipping carton, inspect the exterior of the carton for damage. If the carton is torn or crushed, carefully open and inspect the contents to ensure that no damage has occurred to contents. Notify your carrier immediately if you think that there has been any damage to the contents.

  • Page 15: Verifying Scanner Operation

    Verifying Scanner Operation External Power Supply – If you have a Duet scanner with the optional external power supply, you can verify scanner operation prior to installation to ensure the scanner is fully functional. Follow these procedures to verify scanner operation if you have the optional external power supply.
  • Page 16 Passes Selftest or, Fails Selftest, depending on the scanner’s behavior. Figure 7. Verifying Scanner Operation a. Interface Connector d. DC Power Supply Connector b. Interface Cable e. AC/DC Power Supply c. Host Terminal Connector* * Actual Host Terminal connector may vary from illustration. Duet ™ Scanner...

  • Page 17: Countertop Installation

    Fixed Installation – The Duet scanner may be secured to the countertop in two ways: • Install the scanner using double sided tape affixed to the baseplate.
  • Page 18 Figure 8. Installing Tape onto Stand a. Remove feet (4) c. Backing, Peel off b. Two sided Tape d. Baseplate 4. Position the scanner stand in the desired location and press the stand firmly to countertop for a few seconds. Duet ™ Scanner...
  • Page 19 Figure 9. Installing Stand to Countertop a. Stand b . Countertop Mounting the Stand using Screws The scanner base may be attached to the countertop using the mounting screws provided. Use the template at the back of this manual to help locate the mounting holes. The following procedures refer to Figure 10 on the next page.
  • Page 20 6. This completes the stand installation. You may wish to drill an additional 3/4 inch (2.0 cm) hole near the scanner for routing the interface cable to the host terminal. Duet ™ Scanner...
  • Page 21 Figure 10. Installing the Scanner Stand a. Template e. Approximately 5/16 inches b. Countertop f. Mounting Screws c. Drill two pilot holes g. Stand Installation Complete d. Drill User's Guide...

  • Page 22: Connecting The Scanner

    Connecting the Scanner The Duet scanner connects to the store host terminal via an interface cable. The cable connects to the scanner with a modular connector and to the host terminal with the connector required by the host (RS-232, OCIA, Keyboard Wedge, Wand or IBM POS).
  • Page 23 AC/DC power supply (if required) 1. Connect the interface cable to the scanner. 2. Connect the DC barrel plug into the side of the connector, or into the DC power connector. 3. Connect the interface cable to the host terminal. 4.
  • Page 24 If problems occur, follow the procedures titled Problem Isolation on the next page. If you want to modify the scanner's interface parameters or change the user interface (e.g. speaker tone length), order the Duet scanner Programming Guide (PSC Part Number R44-1740). Duet ™ Scanner...

  • Page 25: Troubleshooting

    Troubleshooting Problem Isolation START Is the LED flashing Go to the Isolated** brightly? Are Scanner Test flowchart multiple tones on the next page. emitted **You will need an AC/DC power supply and an interface cable that accepts external power in order to isolate and verify the scanner's operation.

  • Page 26: Isolated Scanner Test

    * With the interface cable disconnected from the host terminal, the scanner may only read one or two bar codes before it must be reset. Unplug and reconnect the AC/DC power supply to reset the scanner. Duet ™ Scanner...

  • Page 27: How To Scan

    How To Scan With two scan windows, the Duet scanner can easily adapt to either fixed/portable or targeted handheld scanning applications. The front scan window, with its multiple scan pattern, is used for most retail items. The rear scan window emits a single targeted scan pattern for handheld scanning of hard to read or bulky items, or to read an individual bar code among many bar codes.
  • Page 28 Figure 13. Scan Volume and Scan Depth a. Rear Scan Window c. Scan Volume b. Front Scan Window d. Scan Depth The optimal scanning distance is at the center of the scan volume, or approximately 4.5 inches (11 cm) from the window. Duet ™ Scanner...
  • Page 29 Figure 14 shows the motion of the item swept past the front scan window. Figure 14. Sweep Scanning a. Front Scan Window b. Bar code faces the Scan Window User's Guide...
  • Page 30 Presentation Scanning To obtain optimum scanning performance, face the bar code towards the center of the front scanner window. Move the product with the bar code towards the scanner, as shown in Figure 15. Figure 15. Presentation Scanning Duet ™ Scanner...

  • Page 31: Portable Scanning

    Portable scanning The Duet scanner is also portable. To use as a portable scanner, remove the scanner from the stand but do not press the trigger switch. Present (or sweep) the scanner to the bar code using the front scan window as shown in Figure 16.

  • Page 32: Targeted Handheld Scanning

    To use the Duet scanner as a targeted handheld scanner: 1. Grasp the scanner in the palm of the hand with the thumb positioned on or near the trigger switch.
  • Page 33 3. Use the Pointer Line to help locate the center of the bar code before pressing the trigger switch (Figure 18). Small bar code labels need to be close to the scan window, while larger bar code labels should be farther away.
  • Page 34 Figure 19. Press Trigger switch to Line Scan a. Rear Scan Window b. Trigger Switch To continue scanning in the Targeted Handheld Mode, repeat the process above: (3), placing the Pointer Line on the next item’s bar code, and (4), pressing the trigger switch. Duet ™ Scanner...

  • Page 35: Customizing Your Scanner's Operation

    Customizing the scanner is done by scanning special bar codes which change the way the scanner operates. The Duet scanner is extremely flexible. If the scanner does not read bar codes and transmit data the way you need it to, contact your dealer or distributor for more programming options.

  • Page 36: Other Programmable Features

    Other Programmable Features The table below shows some of the major features that may be changed using the Programming Guide (PSC Part Number R44-1740). Programmable Features Symbology Activation/Deactivation – Code 39 – Code 128 – Interleaved 2 of 5 – Codabar –...
  • Page 37 Other programmable features available include: • Supplemental labels • Coupon Processing • Two label configuration • Data Editing • Label ID prefixes Contact PSC for more information on these programmable features. User's Guide...

  • Page 38: Routine Maintenance

    Routine Maintenance The Duet scanner is designed to be rugged and requires little mainte- nance. Routine maintenance consists of cleaning the scanner win- dows periodically. Cleaning the Front and Rear Scan Windows Regular cleaning of the window surfaces of the scanner reduces residue buildup and helps ensure the system’s highest performance.

  • Page 39: Appendix A - Specifications

    Appendix A - Specifications Physical Specifications Scanner Height = 7.00" (17.8 cm) Width = 3.25" (8.3 cm) Depth = 2.60" (6.6 cm) Weight = 9.0 oz (0.26 kg) Stand Diameter = 4.70" (12.0 cm) Height = 2.56" (6.5 cm) Weight = 10.5 oz (0.30 kg) AC/DC Power Supply Length = 2.75"...
  • Page 40 Environmental Specifications Operation Temperature 0°C (32°F) +40°C (+104°F) Humidity 5 - 95 % (non-condensing) Ambient Light 200 footcandles (2150 Lux) maximum Storage Temperature -40°C (-40°F) +70°C (+158°F) Humidity 5 - 95 % (non-condensing) Duet ™ Scanner...

  • Page 41: Electrical Specifications

    Electrical Specifications The Duet scanner can draw power from an approved external AC/DC power supply, or can receive power from the host terminal. WARNING Use only AC/DC Power Supplies approved for the Duet scanner and ordered from PSC. Use of other power supplies may cause damage to the product which is not covered by the factory warranty.
  • Page 42 United Kingdom 50 HZ Power-Off-Terminal (P.O.T.) If power is supplied by the host terminal, the host must provide power compatible with the Input Power Specifications. For example, a 12V system must provide at least 250mA (3 Watts). Duet ™ Scanner...

  • Page 43: Appendix B - Regulatory Agency Information

    Appendix B Regulatory Agency Information FCC Statements This device complies with Part 15 of the FCC rules and the Radio Interference Regulation of the Canadian Department of Communica- tions for a Class A computing device. Operation is subject to the following two conditions: 1.
  • Page 44 Agency Compliance The Duet scanner meets or exceeds the requirements for its device type as set forth by the following agencies and regulations: Electrical • Underwriter’s Laboratories, UL Standard 1950, for Electrical Safety • Canadian Standards Association, Standard for Electrical Safety, C22.2 No.

  • Page 45: Scanner Labeling

    Product Identification Laser Caution Labels Caution- Laser Radiation when open. PSC S c a n n i n g , I n c . Eugene, OR. 97402 USA Do not stare into Beam Model:...
  • Page 46 Laser Safety Information The Duet scanner requirements for laser safety are based on IEC Standard Publication 825-1:1993 and EN60825:1994 (Europe), CDRH 21CFR, Part 1040 (United States and Canada), and AS 2211:1995 (Australia). Class I and Class IIa products are not considered to be hazardous.

  • Page 47: Standard Warranty

    Risk of Loss Customer shall bear risk of loss or damage for product in transit to PSC. PSC shall assume risk of loss or damage for product in PSC’s possession or product being returned to Customer by PSC, except such loss or damage as may be caused by the negligence of Customer, its agents or employees.
  • Page 48 Duet ™ Scanner...
  • Page 49 Le scanner DUET est certifié conforme aux conditions requises par la norme DHHS/CDRH 21CRF, sous-chapitre J, concernant les appareils à laser de classe IIa aux Etats-Unis. Le scanner DUET est aussi certifié en tant qu'appareil à laser de classe I conforme aux conditions requises par la norme IEC 825-1:1993.
  • Page 50 Blank Page...
  • Page 51 DECLARATION OF CONFORMITY PSC hereby declares that the Equipment specified below has been tested and found compliant to the following Directives and Standards: Directives: EMC 89/336/EEC Low Voltage 73/23/EEC Standards: EN 55022-B EN 60825-1 EN 50082-1 EN 60950 Equipment Type: Bar Code Scanning Equipment Product: Duet™...
  • Page 52 Telephone: [852]-2-584-6210 Telephone: [39] (0) 39/62903.1 Fax: [852]-2-521-0291 Fax: [39] (0) 39/6859496 Australia Japan PSC Asia Pacific Pty Ltd. PSC Japan K.K. North Ryde, Australia Shinagawa-ku, Tokyo, Japan Telephone: [61] 0 (2) 9878 8999 Telephone: 81 (0)3 3491 6761 Fax: [61] 0 (2) 9878 8688...

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