Telular Phonecell SX5e GSM User Manual

Telular Phonecell SX5e GSM User Manual

Fixed wireless terminal; with fax, pbx terminal, wireless modem 900/1800 mhz gsm, 850/1900 mhz gsm
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P
HONECELL
• Fixed Wireless Terminal
• Fixed Wireless Terminal with Fax
• Fixed Wireless PBX Terminal
• Fixed Wireless Modem
8/20/03
SX5e GSM
®
900/1800 MH
850/1900 MH
U
M
SER
ANUAL
GSM
Z
GSM
Z
Part Number 56023504

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Summary of Contents for Telular Phonecell SX5e GSM

  • Page 1 SX5e GSM ® HONECELL • Fixed Wireless Terminal • Fixed Wireless Terminal with Fax • Fixed Wireless PBX Terminal • Fixed Wireless Modem 900/1800 MH 850/1900 MH ANUAL 8/20/03 Part Number 56023504...
  • Page 2 QUICK CONNECTION GUIDE SX5 Fixed Wireless Terminal SX5 Fixed Wireless Terminal with Optional Analog Fax Phonecell SX5 GSM User Manual ®...
  • Page 3 Extension Side SX5 Fixed Wireless PBX Terminal (attached to Extension side of PBX) Trunk Side SX5 Fixed Wireless PBX Terminal (attached to Trunk side of PBX) Phonecell SX5 GSM User Manual ®...
  • Page 4 SX5 Fixed Wireless Modem Phonecell SX5 GSM User Manual ®...
  • Page 5: Important Notices

    PRODUCTS ("Product") ® These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the Product. BY RETAINING AND USING THE PRODUCT AFTER RECEIPT OF IT, YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW.
  • Page 6: Table Of Contents

    TABLE OF CONTENTS QUICK CONNECTION GUIDE ..................ii IMPORTANT NOTICES....................v Technical Support.......................v SETUP..........................1 Install the SIM Card ....................1 Emergency Batteries....................2 SX5 Location and Installation ..................3 Wall Mounting......................3 Connect the SX5 to AC Power...................4 Attach a Telephone to the SX5 ..................4 GETTING TO KNOW YOUR SX5 ..................5 LED Status Indicators ....................5 Important Dial Tones ....................6 CALL FUNCTIONS ......................7...
  • Page 7 SX5 GSM FWT WITH FAX ..................19 Set SX5 for Analog Fax ...................19 Connect SX5 for Dual Jack Mode................19 Connect SX5 for Single Jack Mode .................19 Fax Timing Adjustments ...................19 Analog Fax Bypass ....................20 SX5 GSM PBX FWT ....................21 Trunk Side PBX Connection (Trunk Mode)..............21 Extension Side PBX Connection (Extension Mode) ..........21 PBX Command Summary ..................23 Auto-Routing Setup (GSM to Extension) ..............24...
  • Page 8: Setup

    SETUP Install the SIM Card The SX5 requires a Subscriber Identity Module (SIM) for normal operation. The service provider supplies the SIM card, which carries the account information needed to operate the SX5. If you don’t have a SIM card, contact your service provider. The SIM compartment is on the back of the SX5 - see Figure 1.
  • Page 9: Emergency Batteries

    Emergency Batteries Install Batteries 1. Remove the battery access door screw located on the bottom of the unit - see Figure 3. 2. Press the battery access door tabs and remove the battery access door. 3. Install 4 “AA” alkaline batteries (not supplied) - see Figure 3. 4.
  • Page 10: Sx5 Location And Installation

    SX5 Location and Installation The SX5 comes with a standard spike antenna (TNC) - see Figure 5. For optimal signal strength, choose a location that is above ground and as close to windows (or exterior walls) as possible - see Figure 6. Cellular signal strength is displayed by the Received Signal Strength Indicator (RSSI) LED on the unit - See the How to Use the LED Status Indicators section of this manual.
  • Page 11: Connect The Sx5 To Ac Power

    Connect the SX5 to AC Power 1. A protective earth (safety ground) terminal (screw) marked with a protective earth symbol is provided on the back of the SX5 - Protective earth see Figure 9a. Connect (safety ground) this terminal to a good terminal screw earth ground (i.e., a cold water pipe) by means of...
  • Page 12: Getting To Know Your Sx5

    GETTING TO KNOW YOUR SX5 LED Status Indicators The LED indicators are activated when the SX5 is powered on. The following tables describe the modes and operation of the indicators. NOTE: If you are getting no service or limited service, contact your service provider for more information. RSSI 3 RSSI 2 RSSI 1...
  • Page 13: Important Dial Tones

    Hook Indicator LED Color Activity Description Green Flashing (with ringer) Incoming call Green Continuous FWT is off hook Green Fast Flashing Processing data call Green Slow Flashing Call on hold Message Indicator LED Color Activity Description Green Slow Flashing New voice mail or text message AC Power/Battery Indicator LED Color Activity...
  • Page 14: Call Functions

    CALL FUNCTIONS Making Calls 1. Pick up the telephone handset (the phone is now “off-hook”). 2. Listen for dial tone. If service is not available, a No-Service tone is produced. Hang-up the phone and try again. If the No-Service tone continues, contact your service provider to verify that cellular service is available.
  • Page 15: Sx5 User Features

    SX5 USER FEATURES The SX5 has many user features and setup options that can be accessed using a telephone connected to the SX5. To access these features, press the key sequence for the option at any time. Some options are not available while in a call. See the Call Functions section of this manual for functions that are allowed while in an active call (In-Call Functions).
  • Page 16: Sim Settings

    Pulse Dial Option Press: # <pulse-dial> # 0 = disable Pulse Dialing capability (default) 1 = enable Pulse Dialing capability Auto Dial The SX5 will recognize frequently called phone numbers and send them without waiting for the Dial Delay. Up to 50 numbers that have been successfully called at least twice will be stored when this feature is enabled.
  • Page 17: Setting Time And Date

    Set Time and Date Allows for a set time and date to be displayed on a connected caller ID device. Set Date Press: # * 131 * <month> * <day> * <year> <month> = 1-12 <day> = 1-31 <year> = 2000-2999 Set Time Press: # * 130 * <hours>...
  • Page 18: Supplementary Service Features (Network Dependent)

    SUPPLEMENTARY SERVICE FEATURES (NETWORK DEPENDENT) The SX5 is compatible with a variety of supplementary services. Contact your service provider for availability and dialing instructions. Different commands and information may be necessary to set up supplementary services. Commands • Register: Input information necessary for the operation of a service. In the case of call forwarding, for example, this will include the number to which incoming calls will be for- warded.
  • Page 19: Connected Line Identification Presentation

    Connected Line Identification Presentation (COLP) Allows you to view the identification information for the number you call. Register: 76 # <Flash> Activate: 76 # <Flash> Deactivate: # 76 # <Flash> Erase: # # 76 # <Flash> Connected Line Identification Restriction (COLR) Prevents the display of your identification information to the person calling you.
  • Page 20: Call Barring

    Call Barring Bar All Outgoing Calls Does not allow any outgoing calls, or just those associated with a specific teleservice, from the SX5. Activate: Password TeleService # <Flash> Deactivate: # 33 Password TeleService # <Flash> Bar Outgoing International Calls Does not allow any outgoing calls, or just those associated with a specific teleservice, to subscribers of networks outside of the country you are in when you make the calls.
  • Page 21: Multiparty Call Features

    Multiparty Call Features * Multiparty call features are handled within an active call. These features are network-dependent. Contact your service provider for availability. • To release all held calls or set User Determined User Busy for a waiting call, press: 0 <Flash> •...
  • Page 22: Data Features

    DATA FEATURES When connected to a personal computer (PC), the SX5 is capable of sending and receiving digi- tal fax and data, sending and receiving email communications, and accessing the Internet. Data speeds may vary depending upon your cellular network. Connect SX5 to a Computer Use a data cable to connect the DB-9 data port on the SX5 to the appropriate data port on your PC - see Figure: 20...
  • Page 23: Digital Fax Setup

    speed for a session or keep the change permanent, or if you just want to see the profile settings, use the following AT commands from a terminal application (like HyperTerminal). NOTE: Make sure DTE Fallback is OFF before making changes to the baud rate. View current configuration AT&V Change the port speed on the SX5 to <baud rate>...
  • Page 24 Modem Connection Options The SX5 has the capability to either wait for a remote modem to connect before the local modem connects or not. If your application has timing issues where the local application times-out before the remote modem connects, then use the following string command to enable this option. Press: # * 113 * <mode>...
  • Page 25 Air Interface Data Rates and Error Correction The SX5 supports both transparent (no error correction) and non-transparent (error correction) data connectivity along with different air interface data rates. Check with your carrier to deter- mine which is right for your application. If you are not sure what your carrier supports, use the default setting of non-transparent Press: # <error correction>...
  • Page 26: Sx5 Gsm Fwt With Fax

    SX5 GSM FWT WITH FAX The SX5 GSM FWT with Fax allows connection to a fax machine and additional telephones. The SX5 can be set up to use one or both of its phone jacks. In Single Jack mode, only the jack des- ignated with a telephone icon is operational.
  • Page 27: Analog Fax Bypass

    Analog Fax Bypass This feature allows the phone jack to process the next outgoing call as an analog fax call. After this call, the phone jack automatically returns to the default voice protocol. The user enters this key sequence prior to dialing the telephone number. The terminal interprets the string and prop- erly sets up the call.
  • Page 28: Sx5 Gsm Pbx Fwt

    SX5 GSM PBX FWT The SX5 GSM PBX FWT allows for enterprise On-Premise Equipment or PBX operation when the SX5 is connected to the trunk or extension side of a PBX. WARNING! The trunk side of the PBX must only be connected to the trunk side of the SX5 (marked with a telephone icon) - see Figure 14.
  • Page 29 Disconnect Detect Setup The SX5 is able to detect both a PBX disconnect tone and an analog disconnect pulse. When a PBX detects a hang-up, the SX5 must be told to also release the line. This is typically done by either a disconnect pulse or disconnect tone, but it is PBX specific.
  • Page 30: Pbx Command Summary

    Example: Assume that your SX5 is connected to a PBX on extension 123. Now assume that you want to be able to connect to any extension (i.e. 858) when you call the SX5 on the GSM network. 1. Make sure you are in Extension Mode by entering # 1 # from a DTMF phone connected to the trunk side connector.
  • Page 31: Auto-Routing Setup (Gsm To Extension)

    Auto-Routing Setup (GSM to Extension) The SX5 can be configured to automatically route an incoming call from the GSM network to an extension in the PBX when in Extension Mode. Two steps are required to set this up after you connect a DTMF telephone to the trunk side of the SX5 (marked with a telephone icon).
  • Page 32: Sx5 Troubleshooting

    SX5 TROUBLESHOOTING Telephone Service is Not Working (Cannot make or receive calls) · Make sure the SX5 powered on properly. · Make sure any equipment that is externally connected to the SX5 is correctly connected. · Test any externally connected equipment on a known system to verify operation. ·...
  • Page 33: Conformance Statements

    Part 15 of the FCC rules. Changes or modifications not expressly approved by Telular Corporation will void your authority to operate the equipment per FCC part 15 paragraph 15.21.These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 34: Potentially Explosive Atmospheres

    WARNING! is intended either to be wall mounted or mounted on ® Phonecell a flat surface to allow proper ventilation. Do not block the space beneath Phonecell ® SX5 as this could cause the unit to overheat and fail. Temperature Environment Operating Temperature: From -10°C to +50°C ;...
  • Page 35 powders; and any other area where you would normally be advised to turn off your vehicle engine. ® Do not transport or store flammable gas, liquid or explosives in the area of the Phonecell or accessories. Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (FPA-58).
  • Page 36: Warranty

    (15) months from date of shipment from Telular. Telular, at its option, shall at no charge either repair, replace or refund the purchase price of the Product during the warranty period, provided it is returned by Buyer in accordance with the terms of this warranty to the Telular designated repair center.
  • Page 37 LONG AN IMPLIED WARRANTY LASTS. VI. SOFTWARE PROVISIONS: Laws in the United States and other countries preserve for Telular certain exclusive rights for copyrighted Telular software such as the exclusive rights to reproduce in copies and distribute copies of such Telular software. Telular software may be copied into, used in and redistributed with only the Product associated with such Telular software.
  • Page 38: Appendix A: Pc Serial Port Setup For Cs Fax And Data

    APPENDIX A: PC SERIAL PORT SETUP FOR CIRCUIT SWITCHED DIGITAL FAX AND DATA (not for use with GPRS) Requirements • GSM account with your network service provider including circuit switched data and fax facility. • PC/Laptop/ Notebook with RS232 serial port •...
  • Page 39 4. The Install New Modem window may appear asking for the type of modem to install. Select "Other," then click on the NEXT button. If this window does not appear, go to Step 5. 5. The Install New Modem window will appear. Select the "Don't detect my modem option," then click on the NEXT button.
  • Page 40 8. The Modems Properties window should appear. Click on the Properties button. 9 The Standard 19200 bps Modem Properties window will open in the General tab. Set as shown with the COM port you have selected. Phonecell SX5 GSM User Manual ®...
  • Page 41 10. Then click on the Connection tab. Set as shown below. 11. Click on the Advanced button. Set as shown. 12. Click on OK and Close to back out of each window. Your modem is now set up. NOTE: When using the SX5 for PC fax operation, make sure the modem connection uses software flow control.
  • Page 42 NOTES Phonecell SX5 GSM User Manual ®...
  • Page 43 NOTES Phonecell SX5 GSM User Manual ®...
  • Page 44 ©2003 Telular Corporation, all rights reserved. Part Number 56023504...

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