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COMPRO IP540 User Manual

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Summary of Contents for COMPRO IP540

  • Page 1 IP540/IP540P...
  • Page 2 IP540(P) User’s Manual Copyright © 2001-2010. Compro Technology, Inc. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Compro Technology, Inc. Compro, VideoMate, Poladyne, Play with Power, and the Compro logo are trademarks of Compro Technology, Inc.

  • Page 3: Table Of Contents

    IP540(P) User’s Manual Table of Contents Important Safety Notice................4 Product Overview ..................5 Package Contents ..................5 Product Description ..................6 Key Features ....................7 Specifications ....................8 System Requirements ................. 9 Hardware Installation ................10 Hardware Overview (Name of Each Part) ..........10 Connect Your IP Camera ................

  • Page 4: Important Safety Notice

    IP540(P) User’s Manual Important Safety Notice Please follow the steps below to protect your IP camera:  Please place the IP camera on a level surface and out of direct sun shine.  Please keep the IP camera inside house and away from water, dust, humidity or magnetic products.

  • Page 5: Product Overview

    Installation CD Power Cable Wall plate Screw for Ceiling Mount x 3 Installation Guide Screw Mount x 3 Camera pad x4 Please do not use the adaptor that not from Compro technology, it may cause damage of your IP camera.

  • Page 6: Product Description

    10 Day & Night Support for Any Lighting Condition IP540(P) features an unique design of its class integrating a professional class of light sensor IR solution for 24 hours 7 days surveillance under any lighting condition.

  • Page 7: Key Features

    IP540(P) User’s Manual PTZ I/O Alarm Expansion Box (Optional) IP540(P) provides up to 6 alarm Inputs/Outputs function with an optional PTZ I/O Alarm Expansion Box. Power over Ethernet (PoE) The Power-over-Ethernet technology is now supported. PoE technology allows network camera to harness electrical power over Ethernet cable while...

  • Page 8: Specifications

    IP540(P) User’s Manual Specifications Image Sensor 1/3" CMOS sensor Lens Focal Length: 4.0 mm  Max Aperture Ratio: F1.5  Fixed iris  Pan range -170° ~ +170° total of 340 degree Tilt Range -10° ~ +90° total of 100 degree Max Speed Pan 90°/Sec., Tilt 70°/Sec.

  • Page 9: System Requirements

    IP540(P) User’s Manual Protocols Client /NTP Client /DNS Client / FTP Client / SMTP Client / ARP / ICMP/IPV4/ UDP / TCP/IP Firmware Support UPnP  Support online firmware update  ComproView Multiple channel management  iDDNS service for dynamic IP and desktop ...

  • Page 10: Hardware Installation

    IP540(P) User’s Manual Hardware Installation Hardware Overview (Name of Each Part) Lens IP Lamp IP Lamp (Left) (Right) Light Sensor Microphone Light Wireless Adaptor Power Connector Conne (USB type) ctor Reset Button Microphon Port e Input I/O Box Connector Audio Output...

  • Page 11: Connect Your Ip Camera

    USB port of IP camera for wireless reception. 4. Power: Attach the power adaptor to the camera’s power socket and connect it to the power outlet. Please do not use the power adaptor that not from Compro Technology in the IP camera.
  • Page 12 IP540(P) User’s Manual Connect Your Camera with PoE Feature The illustrations below show how to set up your PoE-capable camera. Connecting to a PoE-capable LAN switch Connecting to a LAN switch through a midspan...

  • Page 13: Wireless Connection

    IP540(P) User’s Manual Wireless Connection With the IP540(P) wireless adaptor, you also have the option of using the wireless connection method. Please keep in mind that you can only have one active connection only, via LAN or wireless. If user connects the IP camera on the intranet, then the same group of user can share that IP camera to use.

  • Page 14: Mounting On The Wall Or Ceiling

    IP540(P) User’s Manual Mounting on the Wall or Ceiling Tighten the ceiling plate with screws Put the IP camera on the ceiling plate Make sure the fasten bracket is complete Insert the fasten bracket into the camera insert to the camera...

  • Page 15: Software Installation

    IP540(P) User’s Manual Software Installation Before Compro software installation, user has to make sure the IP Camera is beside you. The wizard of ComproView Installer on the installation CD will help you to step-by-step install IP camera hardware and software on your system.
  • Page 16 IP540(P) User’s Manual 4. Check the LED light of IP camera is working properly. And click “Next” to searching your camera. 5. If you see the Windows Security Alert while searching your camera, please click “Unblock”. 6. Step2: The wizard will search all the available cameras from your local network.
  • Page 17 IP540(P) User’s Manual 8. Step3: We recommend you input the new password to protect your system. Or you can click “Next” to pass this process. (The default password is “admin”) 9. Please check the camera name, date and time settings.
  • Page 18 IP540(P) User’s Manual 12. Step4: If you already connect the Compro wireless adaptor on your IP camera, please click “Yes” and it will search for the available SSID of wireless AP/router, please select the AP/router you want. 13. (For Wireless connection only.) Select...
  • Page 19 The iDDNS is a free DDNS (Dynamic Domain Name Service) service from Compro. If you are using floating IP, you need to apply the DDNS service to create a hostname that points to your home or office IP address, and provides easy-to-remember URL for quick access in anytime, anywhere.
  • Page 20 IP540(P) User’s Manual 17. Step8: The iWizard will running network diagnostics on your network settings and warning the inappropriate settings. (In the picture below shows the RTSP port is not correct setup, you have to setup the same port as your router for using the RTSP service.)
  • Page 21 IP540(P) User’s Manual 21. Please read the license agreement, then select “I accept the terms of the license agreement”, and then press the “Next” button to continue the install process. 22. Please enter the user name and the company name.
  • Page 22 IP540(P) User’s Manual 25. After all the setting is ready, please click the “Install” button to start the installation. 26. After installation, the program will ask you want to setup to start the ComproView when Windows start. 27. After the install process completed, the ComproView system is finished the installation.
  • Page 23 IP540(P) User’s Manual IR Lamps and LED Light of IP540(P) Camera When you connect the power of IP540(P) camera, the camera will start booting procedure. The IR lamps and LED light will be lighting as the following procedure: 1. Once the IP camera Power On after few seconds, the IR lamps and LED will turn on lighting.
  • Page 24 IP540(P) User’s Manual Software for the IP540(P) Camera The software for IP540(P) camera includes 3 major parts to help you using the IP camera: 1. iWizard Installer iWizard utility: Install camera hardware/software and help you to quick setup your IP camera.
  • Page 25 IP540(P) User’s Manual Access IP camera Compro Technology provides a range of access method to access and using the IP camera that you’ve just installed. Accessing a single camera via the Internet Explorer (WebVUer) which is found on all Desktop/Laptop/Nettop with Windows system installed.
  • Page 26 The default user name and password is “admin”. 4. After enter the valid username and password, Internet Explorer will show up the message to warning user to install the software from “Compro technology, Inc.” 5. Please press the selection and choose to install the ActiveX...
  • Page 27 IP540(P) User’s Manual 6. And then the reconfirmation dialog will appear on the screen, please press “Install” button install USAtciveX.cab ComproClientActivex.cab to your system. 7. After ActiveX install completed, if the Windows Security Alert dialog appears, please, click “Unblock” to unblock it from firewall.
  • Page 28 IP540(P) User’s Manual 8. Now you can start to use web browser for watch live video and controls IP camera. If your IP camera falls behind firewalls, you will need to set port forwarding for ports 80 and 554 (default value) to the internal IP address of the camera.

  • Page 29: Controls The Ip Camera In Internet Explorer

    IP540(P) User’s Manual Controls the IP camera in Internet Explorer In the first page, you can see the basic control panel in the top and below is the live video. Video Mode: Switch between single channel, multiple channels and auto-scan mode display.
  • Page 30 IP540(P) User’s Manual This feature will allow you to direct talk from your PC’s Communicate: microphone to the IP camera’s speaker. Move the mouse cursor to the communicate button, it will display the message of “Right click to setup”, please right-click your mouse and select “Setting” to select Input audio device.
  • Page 31 IP540(P) User’s Manual Click on the [X] button shown above or press [Esc] key to save the changes and/or close the preview window If your computer can not play .mkv file format, please download and install VLC media player or KMPlayer from the internet.

  • Page 32: Configuring The Ip Camera

    IP540(P) User’s Manual Configuring the IP camera Please click the “Setup” button on the up-right of live view window. The setup page will as the picture below, you can setup the detail of IP camera from here: Information and Click here to check...
  • Page 33 IP540(P) User’s Manual If you need to watch the live pictures on your mobile phone or PDA devices. Please select the “Enable 2 stream (include 3GPP)” to enable the Stream-2 video. Available mode in Stream-1: Resolution SXGA VGA (640x480) QVGA (320x240)
  • Page 34 IP address. (In the case below, the “compromk” is input by yourself in installation process.) When network congestion occurs, Compro network camera can intelligently force down current user-defined video bit rate and bring it back when healthy bandwidth level becomes available. This avoids video quality deterioration and frame dropping by restricting network camera to send excessive amount of data while the network is already overloaded.
  • Page 35 Turn On/Off the LED indicator in case that you do not want any others notice about the camera is working on. IP540(P) built-in the IR light sensor and IR LEDs can fit different light situations and provides the 24-hours, 7-days monitoring.
  • Page 36 IP540(P) User’s Manual The IR light sensor can detect the indoor light condition and turn on/off the IR lamps; you can setup the IR light operation mode in Auto, Always On, Always Off, or By Schedule. For schedule on/off the IR sensor and lamps, you can directly input the open and close time you desired, and select always on or during special week days.
  • Page 37 IP540(P) User’s Manual Users Settings Here you can create, modify and remove viewers/administrators. The viewers only allow watching live video but can’t change any settings of camera. Click here to Modify or Click here to Modify or Remove current administrator...
  • Page 38 (recommended) or input the static IP address. And also input the username and password of the PPPoE network. If you have installed the Compro wireless adaptor in your IP camera, you can setup the wireless in this page. Please click the “Use Wireless First”...
  • Page 39 Click here to enables the DDNS (Dynamic Domain Name Service) service, recommended to use the Compro iDDNS service. Or if you already have the account from DynDNS or no-ip, you can input the domain name in here for more easily to access your IP camera.
  • Page 40 IP540(P) User’s Manual local network. Also, you can change the device name by yourself. If you want to use the IGD (Internet Gateway Device) protocol on your IP camera, please click and enable it. If you want to setup the broadcast of video with RTP (Real-time Transport Protocol), you can setup the port range, video/audio address and port number in here.
  • Page 41 IP540(P) User’s Manual If you would like to delete the preset point, please select the specified point. Before you click “remove” to delete the preset point, please click “Go To” button to confirm the surveillance point with image. Click here to calibrate PTZ back to factory default setting.
  • Page 42 IP540(P) User’s Manual Here provides the 4 different event server configurations in E-mail, FTP, Image or ComproView Notify server. Please click and select the way of event server you need and input related server information. Support of standard SMTP on SSL-protected webmail platforms such as Hotmail (Windows Live) and Google Mail (Gmail) is also included.
  • Page 43 IP540(P) User’s Manual 3. Choose [Next] to save the setting. 4. Customize the SMS message content if wanted. Choose [Next]. 5. To receive a test message, click on [Send me a SMS message to the SMS Gateway]. Or choose [Finish] to save the configuration.
  • Page 44 IP540(P) User’s Manual Here will display your input devices status for your reference. Here you can setup the audio detection sensitivity level in Low, Medium, High for event trigger. Here you can setup the tampering sensitivity level in Low, Medium, High for event trigger.
  • Page 45 IP540(P) User’s Manual 4. NFS Setup: IP Address Network address of NFS (Network File Server) Directory Storage path 5. File Management: Once the selected storage is full, the oldest file will automatically be overridden. 6. Recording Setup: Click on [Next] to setup recording methods: Event-based or Scheduled.
  • Page 46 IP540(P) User’s Manual Multi-Camera IP540(P) support multiple camera display and control, you can setup and manage the camera in here. Here display the current time setting in your IP camera, and you can setup the Time Zone with your current region or country, get time from NTP server, sync you’re your local PC or manually adjust it.
  • Page 47 Time Zone with your current region or country, get time from NTP server, sync you’re your local PC or manually adjust it. Maintenance Here provides the current information about your IP camera, history log, Compro contact information and maintenance your IP camera. Here you can check the firmware version of your IP camera...
  • Page 48 You can reboot your IP camera, select available language, manage user profile, reset to factory default, or update the firmware of IP camera (Please download the latest firmware from Compro s website). The profile management feature allows installers and users to set up more than one camera of similar configurations at great ease.

  • Page 49: Access The Ip Camera Via Iphone/Mobile Device

    IP540(P) User’s Manual Access the IP Camera via iPhone/mobile device Compro provides web browser support via MJPEG mode (video only) on wide range of PC, NB, Mobil Phone, PDA, Nettop, MID devices to view the IP camera video anytime, anywhere and anyplace.

  • Page 50: Access The Ip Camera Via 3Gpp Mobile Phone

    IP540(P) User’s Manual Access the IP Camera via 3GPP Mobile Phone You can access the desired IP camera via compatible 3GPP mobile phone when both the IP camera has a working internet connection and the mobile phone has a good connection on the GPRS or 3G network.

  • Page 51: The Internet Setting

    DHCP, the Compro IP540(P) will auto detected and add it into the My Network place. (If user could see the Compro IP540(P) already, please switch to next page) Note: If user wants to install the UPnP™ service, please execute the “Add/Remove”...

  • Page 52: Ddns Setup And Port Forwarding

    When it successes, you can click “Create Shortcut” to create the shortcut on your desktop for more convenient use. The iDDNS is a free DDNS service from Compro. If you are using floating IP, you need to apply the DDNS (Dynamic Domain Name Server) service to create a hostname that points to your home or office IP address, and provides easy-to-remember URL for quick access in anytime, anywhere.
  • Page 53 IP540(P) User’s Manual If you see the exclamation mark in the HTTP or RTSP port after setup. That means you have to setup the port forwarding on your router to enables you can access the camera from internet. Please enable port forwarding in the router which the IP camera connected.
  • Page 54 IP540(P) User’s Manual remote viewing of the IP camera. Once the above steps are done, you should be able to log-on to the camera from a remote location. Please type in the DDNS address or the static IP address depending on your configuration. For example, in this case, you should enter http://61.220.20.16:80...
  • Page 55 Status Indicator go out. 2. After about 5 seconds, the Status Indicator brightens up again. It means that the IP camera is back to the factory default. 3. Please re-install the Compro IP540(P) using the one of above method. Reset Button...

  • Page 56: Firmware Update

    IP540(P) User’s Manual Firmware Update You can download the latest firmware from Compro’s website. http://www.comprousa.com After download the file, please go the web interface of IP camera control, and select the download file to update your firmware. Click Setup  Maintenance (upper-right)  Maintenance (left) and select...

  • Page 57: Troubleshooting

    IP540(P) User’s Manual Troubleshooting During the course of installation, you may encounter various issues in regards to the usage of either the camera or the ComproView software. The following pages contain the list of troubleshooting procedures which should help you overcome any difficulties.
  • Page 58 IP540(P) User’s Manual However, should the scanning returned zero cameras found then we can start the following troubleshooting procedure. Hardware wiring check a. Please check that the camera had been connected to either the wired or wireless network and had been powered on for 1 minute. You can check the status of the IP camera by checking the front blue LED.

  • Page 59: Trouble With The Activex Client

    IP540(P) User’s Manual this camera is at 192.168.0.128. Note: You can check the status of the connection by logging into your router  maintenance  log or similar wordings in your router. Camera Reset After you’ve check through the above steps, you should be able to use the iWizard Utility to scan for the camera which you’ve just installed.
  • Page 60 IP540(P) User’s Manual b. Ensure that the ActiveX had been correctly registered with your Internet Explorer. Please check that you’ve got both the ComproClientActivex and USActiveX control components registered under Tools -> Manage Add-ons.
  • Page 61 If you have done all of the above and still unable to get the video / audio on the browser, please delete all of the files under OS Drive\Program Files\Compro Embedded and reinstall the ActiveX client. Finally, if you encountered the error where the browser returned “213 file not found”, please restart your computer...

  • Page 62: Remote Viewing Via Internet Explorer

    IP540(P) User’s Manual Remote Viewing via Internet Explorer It is likely that you may wish to check the video or audio of the IP camera from a remote location. The following are the steps which you will need to perform in order for a successful viewing.
  • Page 63 IP540(P) User’s Manual 3. Please enable port forwarding in the router which the IP camera connected. You may need to consult the manufacturer of your router. Note: Your router may require a reboot after port forwarding had been set. The above is a sample illustration of what you need to do in order to enable remote viewing of the IP camera.
  • Page 64 IP540(P) User’s Manual Contacting Compro Technical Support Before you submit an email for support, please check the troubleshooting list above. You may fill out the form (http://comprousa.com/en/form.htm) or directly email to support@comprousa.com Compro Technology, Inc. www.comprousa.com V1.5-100928...

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