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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
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39
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C240P4

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Summary of Contents for Philips Brilliance C240P4

  • Page 1 C240P4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ....31 6. Power Management ......32 7. Regulatory Information .....33 8. Customer care and warranty ..39 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........39 8.2 Customer Care & Warranty ....41 9. Troubleshooting & FAQs ....44 9.1 Troubleshooting ..........44...
  • Page 3: Important

    The monitor is intended for use with Medical any single components. Equipment to display alpha, numerical and graphical data. The subject equipment Philips Please follow the steps below. monitor is powered by an external recognized Close all application programs AC/DC adaptor.
  • Page 4: Emc Information

    1. Important 1.2 EMC information Guidance and manufacturer’s declaration – electromagnetic emissions – for all EQUIPMENT and SYTEMS the monitor should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment – guidance The monitor uses RF energy only for its internal function. Therefore, its RF emissions Group 1 RF emissions are very low and are not likely to cause any interference in...
  • Page 5 1. Important Guidance and manufacturer’s declaration – electromagnetic immunity – for all EQUIPMENT and SYTEMS: the monitor should assure that it is used in such an environment. Electromagnetic environment – Immunity test IEC 60601 test level Compliance level guidance Electrostatic 6 kV contact 6 kV contact Floors should be wood, concrete or...
  • Page 6 1. Important Guidance and manufacturer’s declaration – electromagnetic immunity – for EQUIPMENT and SYSTEMS that are not LIFE-SUPPORTING: the monitor should assure that it is used in such an environment. Immunity test IEC 60601 test level Compliance level Electromagnetic environment – guidance Portable and mobile RF communications equipment should be used no closer to any part of the monitor, including cables, than the recommended separation...
  • Page 7 1. Important Recommended separation distances between portable and mobile RF communications equipment and the EQUIPMENT or SYSTEM – for EQUIPMENT and SYSTEMS that are not LIFE-SUPPORTING: The monitor is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled.
  • Page 8: Safety Precautions And Maintenance

    Please use approved power cord provided Temperature: 10°C to 40°C by Philips all the time. If your power cord Humidity: 30% to 75% is missing, please contact with your local Atmospheric pressure: 700 to 1060 hPa service center.
  • Page 9: Notational Descriptions

    1. Important Important information for Burn-in/Ghost 1.4 Notational Descriptions image The following subsections describe notational Always activate a moving screen saver conventions used in this document. program when you leave your monitor unattended. Always activate a periodic Notes, Cautions and Warnings screen refresh application if your monitor Throughout this guide, blocks of text may be will display unchanging static content.
  • Page 10: Disposal Of Product And Packing

    Directive 2012/19/EU governing used electrical From the planning, design and production and electronic appliances, this product may stages, Philips emphasizes the important of not be disposed of with normal household making products that can easily be recycled. At waste. You are responsible for disposal of...
  • Page 11: Antimicrobial Housing

    1.6 AntiMicrobial housing Germs have become a growing problem in hospitals and clinical environments worldwide as they can cause life-threatening infections. Philips clinical review displaytake care of this challenge by using JIS z2801 compliant antimicrobial additive in its housing material making it an integral part of the display housing.
  • Page 12: Setting Up The Monitor

    2. Snap in the base in the VESA mount area. User’s Manual Monitor drivers SmartControl software Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. VGA (Optional)
  • Page 13: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Description of the control buttons Kensington anti-theft lock Audio input VGA input DVI input DisplayPort AC-DC Adapter USB downstream USB upstream Earphone jack Switch monitor’s power ON and Connect to PC OFF.
  • Page 14 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 15 2. Setting up the monitor Height adjustment This monitor is designed for optimal performance at its native resolution, 1920 × 1200 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1200 @ 60 Hz for best results.
  • Page 16: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly for This monitor accepts a 100mm x 100mm VESA Mounting mounting interface. Before you start disassembling the monitor base, (Screw type: M4x10) please follow the instructions below to avoid any possible damage or injury.
  • Page 17: Image Optimization

    Whether you're front bezel of your monitor. working with text applications, displaying images CLINIC or watching a video, Philips SmartImage There are six modes to select: Clinical D-Image, delivers great optimized monitor performance. Text, sRGB image, Video, Standard, Off.
  • Page 18: Philips Smartcontrol Premium

    3.2 Philips SmartControl Premium wizard by Standard pane. The new SmartControl Premium software by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 19 3. Image Optimization Start with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness, Contrast, and Resolution. You can follow the instruction and do the adjustment. Cancel prompts user if you want to cancel installation. Color menu Color Menu allows you to adjust RGB, Black Level, White Point, Calibration.
  • Page 20 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 21 3. Image Optimization Eco Power menu Options menu - Will only be active when selecting Preferences from the drop- down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Displays current preference settings. A checked box enables the feature.
  • Page 22 3. Image Optimization set to run at startup will not load when available. All other SmartControl Premium tabs this box is unchecked (Disabled). are not available. Enable transparency mode (Windows 7, Vista, XP). Default is 0% Opaque. - Will only be active when selecting Volume from the drop-down Options menu.
  • Page 23 3. Image Optimization After entering PIN, Accept button takes user to the pop-up dialog box on the following page. Minimum minutes set to 5. Slider set to 5 by default. Does not require the display be attached to a different host to go into Theft Deterrence mode.
  • Page 24 3. Image Optimization - Check current settings: Off, Clinical D-Image, Text, sRGB image, Video, Standard. Task Tray Menu Enabled The task tray menu can be displayed by right- clicking on the SmartControl Premium icon from the task tray. Left Click will launch the application.
  • Page 25: Smartdesktop Guide

    3. Image Optimization Drag and Drop Windows 3.3 SmartDesktop Guide SmartDesktop partition is selected a window can be dragged into the region and it will automatically align. SmartDesktop is in SmartControl Premium. When the window and mouse cursor are within Install SmartControl Premium and select the region, the region will become highlighted.
  • Page 26 3. Image Optimization Title Bar Options – Displays the outline grid on the desktop for the current parti- Desktop partition can be accessed from the title tion. bar of the active window. This provides a quick and easy way to manage the desktop as well as –...
  • Page 27 3. Image Optimization – In some cases, the user may have sent multiple windows to the same partition. Find Windows will show all open windows and move the selected window to the forefront. – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
  • Page 28 3. Image Optimization Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions. Vertical Triple Assesses the screen resolution and divides the display into three evenly sized vertical regions.
  • Page 29 3. Image Optimization Name Description Image Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.
  • Page 30: Powersensor

    4. PowerSensor™ Since some dark colored clothing tends to 4. PowerSensor™ absorb infrared signals even when the user is within 100 cm or 40 inches of the display, How does it work? step up signal strength when wearing black or other dark clothes. PowerSensor works on principle of transmission and reception of harmless Hot key...
  • Page 31: Technical Specifications

    5. Technical Specifications Picture/Display Monitor Panel Type IPS LCD Backlight Panel Size 24" W (61cm) Aspect Ratio 16:10 Pixel Pitch 0.270 x 0.270 mm Brightness 300 cd/m² Contrast Ratio (typ.) 1000:1 Response time 14ms Optimum Resolution 1920 x 1200 @ 60Hz Viewing Angle 178°...
  • Page 32 Off (AC switch) 0 BTU/hr 0 BTU/hr 0 BTU/hr Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) External AC/DC Adapter: Philips/PMP60-13-1-HJ-S Input: 100-240Vac, 47-63Hz, 1.22-0.68A Power Supply Output: 17-21Vdc, 3.53A Monitor DC Input: 17-21Vdc, 3.53A Dimension Product with stand (WxHxD) 555.0X550.3X244.0 mm...
  • Page 33: Resolution & Preset Modes

    5.1 Resolution & Preset Modes Note 1. EPEAT Gold or Silver is valid only where Maximum Resolution Philips registers the product. Please visit 1920 x 1200 @ 60 Hz (analog input) www.epeat.net for registration status in 1920 x 1200 @ 60 Hz (digital input) your country.
  • Page 34: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 35: Regulatory Information

    7. Regulatory Infomation headsets) Acoustic performance – protection 7. Regulatory Information against sound spikes (headsets) and fan noise (projectors, computers) Ergonomically designed Congratulations! keyboard (notebooks) Electrical Safety, minimal electro-magnetic Emissions Third Party Testing All certified product models have been tested in an independent, accredited laboratory.
  • Page 36 RoHs directive mandating restrictions requirement of Information Technology on hazardous substances in electrical and Equipment) electronic equipment have been adhered to in order to make Philips monitors safe to use EN55024:2010 (Immunity requirement of throughout its life cycle. Information Technology Equipment) EN61000-3-2:2006 +A1:2009+A2:2009...
  • Page 37 7. Regulatory Infomation Energy Star Declaration FCC Declaration of Conformity (www.energystar.gov) Declaration of Conformity for Products Marked with FCC Logo, ® As an ENERGY STAR Partner, we have determined that this product United States Only ® meets the ENERGY STAR We recommend you switch off the monitor This device complies with Part 15 of the FCC when it is not in use for a long time.
  • Page 38 7. Regulatory Infomation Brancher l’équipement sur un autre circuit que celui utilisé par le récepteur. Demander l’aide du marchand ou d’un technicien chevronné en radio/télévision. l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
  • Page 39 7. Regulatory Infomation Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage VCCI-B Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu...
  • Page 40 7. Regulatory Infomation China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request. RoHS (Pb) (Hg)
  • Page 41: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains acceptable defect levels for each type.
  • Page 42 8. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than neighboring dots.
  • Page 43: Customer Care & Warranty

    8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region: €...
  • Page 44 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 45 Tel: +852 2619 9639 Macau Technology Ltd. Sat. 9:00am-1:00pm Macau:Tel: (853)-0800-987 Tel: 1 800 425 6396 India REDINGTON INDIA LTD Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 (Customer Mon.~Thu. 08:30-12:00; PT. CORMIC SERVISINDO Hotline) Indonesia 13:00-17:30 PERKASA +62-8888-01-9086 (Customer Fri. 08:30-11:30; 13:00-17:30 Hotline) Mon.~Fri.
  • Page 46: Troubleshooting & Faqs

    Do not perform any troubleshooting steps Philips customer service representative. Disconnect the monitor from mains power source immediately for safety Common Problems Contact with Philips customer service No Picture (Power LED not lit) representative immediately. Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.
  • Page 47: Smartcontrol Premium Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...
  • Page 48: General Faqs

    Ans.: Function. How can I do? monitor. Follow the instructions in your Ans.: Philips Service center has a right to user manual to install the drivers. Your computer may ask you for monitor authorization, in order to establish ownership of the monitor.
  • Page 49 Can I connect my LCD monitor to any warranty conditions. PC, workstation or Mac? How should I clean the LCD surface? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs Ans.: For normal cleaning, use a clean, soft and workstations.
  • Page 50: Medical Faq

    9. Troubleshooting & FAQs may cause "burn in", also known as 9.4 Medical FAQ "after-imaging" or "ghost imaging", on Can I use color image in Clinical D-image your screen. "Burn-in", "after-imaging", mode? or "ghost imaging" is a well-known phenomenon in LCD panel technology. Clinical D-image mode is DICOM part- In most cases, the "burned in"...
  • Page 51 © 2013 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Version: M4C240P4E1T...

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