Troubleshooting - Samsung GT-I8700 User Manual

Troubleshooting

When you turn on your device or while you are
using the device, it prompts you to enter one of
the following codes:
Code Try this to solve the problem:
When the device lock feature is
Password enabled, you must enter the password
you set for the device.
When using the device for the irst
time or when the PIN requirement
is enabled, you must enter the PIN
PIN
supplied with the SIM or USIM card.
You can disable this feature by using
the SIM security menu.
Code Try this to solve the problem:
Your SIM or USIM card is blocked,
usually as a result of entering your PIN
PUK incorrectly several times. You must
enter the PUK supplied by your service
provider.
Your device displays "Service unavailable" or
"No service"
When you are in areas with weak signals or poor
reception, you may lose reception. Move to another area
and try again.
You cannot access some options without a subscription.
Contact your service provider for more details.
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Troubleshooting