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Dell™ ST2420L/ST2421L monitor

User Guide

Important instructions to set the display resolution to 1920x1080 (Maximum)
Information in this document is subject to change without notice.
© 2010-2013 Dell™ Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo, are trademarks of Dell Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
ST2420Lb/ST2421Lb
September 2013
Rev. A05

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Summary of Contents for Dell ST2420L

  • Page 1: User Guide

    United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 2: Notes, Notices, And Cautions

    United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3: About Your Monitor

    Back to Contents Page About Your Monitor Dell™ ST2420L/ST2421L monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability LCD Monitor Quality & Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
  • Page 4: Product Features

    Quick Setup Guide Product Features The ST2420L/ST2421L flat panel display has an active matrix, Thin-Film Transistor (TFT), and Liquid Crystal Display (LCD). The monitor features include: ■ ST2420L/ST2421L: 60.97cm (24 inches) viewable area display. ■ 1920 x 1080 resolution, plus full-screen support for lower resolutions.
  • Page 5: Back View

    Front View Front View Front Panel Controls Label Description Shortcut keys *The default settings are Preset Modes and Brightness/Contrast. Shortcut key: Preset Modes (Default) Shortcut key: Brightness/Contrast (Default) OSD menu select EXIT Power On/Off (light indicator below Dell logo) Back View...
  • Page 6: Side View

    Back View Label Description/Use Barcode serial number label To contact Dell for technical support. Security lock slot To help secure your monitor. Dell Soundbar mounting brackets To attach the optional Dell Soundbar. Regulatory rating label Lists the regulatory approvals. Stand release button To release stand assembly from monitor.
  • Page 7: Bottom View

    Left Side Bottom View Bottom view Label Description...
  • Page 8: Pin Assignments

    Power Save Mode. If input from a keyboard, mouse or other input devices is detected by the computer, the monitor will automatically "wake up". The following table shows the power consumption and signaling of this automatic power-saving feature: ST2420L/ST2421L VESA Modes...
  • Page 9: Dvi Connector

    Pin Number 15-pin Side of the Connected Signal Cable Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B Computer 5V/3.3V GND-sync DDC data H-sync V-sync DDC clock DVI Connector...
  • Page 10 24-pin Side of the Connected Signal Number Cable TMDS RX2- TMDS RX2+ TMDS Ground Floating Floating DDC Clock DDC Data Floating TMDS RX1- TMDS RX1+ TMDS Ground Floating Floating +5V power Self test Hot Plug Detect TMDS RX0- TMDS RX0+ TMDS Ground Floating Floating...
  • Page 11: Flat Panel Specifications

    DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5V POWER HOT PLUG DETECT Flat Panel Specifications Model ST2420L/ST2421L Screen type Active matrix - TFT LCD Panel type Screen dimensions 60.97cm (24 inches) (24-inch viewable image size) Preset display area: Horizontal 531.36 mm (20.92 inches)
  • Page 12: Video Supported Modes

    Color Depth 16.7 mil colors Color Gamut 88 %** * Based on estimation ** ST2420L/ST2421L Color Gamut (Typical) is based on CIE1976 (88 %) and CIE1931 (72 %). Resolution Model ST2420L/ST2421L Horizontal scan range 30 kHz to 83 kHz (automatic)
  • Page 13: Physical Characteristics

    67.500 60.000 148.5 Electrical Model ST2420L/ST2421L Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance Digital DVI-D TMDS, 600mV for each differential line, positive polarity at 50 ohm input Video input signals impedance HDMI, 600mV for each differential line, 100 ohm input impedance per differential pair...
  • Page 14 4.29 kg (9.46 lb) cables Weight of stand assembly 0.64 kg (1.41 lb) Environmental Model ST2420L/ST2421L Temperature Operating 0° to 40° C (32° to 104°F) Storage: -20° to 60° C (-4° to 140° F) Non-operating Shipping: -20° to 60° C (-4° to 140° F)
  • Page 15: Plug And Play Capability

    In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.
  • Page 16: Setting Up The Monitor

    Back to Contents Page Setting Up the Monitor Dell™ ST2420L/ST2421L monitor User's Guide Attaching the Base Connecting the Monitor Attaching the Soundbar (Optional) Removing the Monitor Stand Attaching the Base NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory.
  • Page 17 2. Attach the stand assembly to the monitor. a. Place the monitor on a soft cloth or cushion near the edge of desk. b. Align the stand assembly bracket to the monitor groove. c. Insert the bracket towards monitor until it locked in place.
  • Page 18: Connecting The Monitor

    Connecting the Monitor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions. To connect your monitor to the computer perform the following steps/instructions: 1. Turn off your computer and disconnect the power cable. 2. Connect the HDMI cable, white (digital DVI-D), or blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not use all the cables on the same computer.
  • Page 19: Connecting The Hdmi Cable

    Connecting the HDMI Cable* NOTE: *Optional purchase item. To purchase DVI or HDMI cable, please visit Dell.com NOTE: The Graphics are used for the purpose of illustration only. Appearance of the the computer may vary. After you have completed connecting the VGA/DVI/HDMI cable, follow the procedure below to complete your monitor setup: 1.
  • Page 20: Removing The Monitor Stand

    4. Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack or the monitor's audio output jack. NOTICE: Do not use with any device other than the Dell Soundbar. Removing the Monitor Stand...
  • Page 21 After placing the monitor panel on a soft cloth or cushion, complete the following steps to remove the base. 1. Use a long screwdriver to push the release latch located in a hole just above the stand. 2. Once the latch is released, remove the base away from the monitor. Back to Contents Page...
  • Page 22 Back to Contents Page Operating the Monitor Dell™ ST2420L/ST2421L monitor User's Guide Using the Front Panel Using the On-Screen Display (OSD) Menu Setting the Maximum Resolution Using the Dell Soundbar (Optional) Using the Tilt Using the Front Panel Use the control buttons on the side of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 23 NOTE: Auto Adjust is only available when you are using the analog (VGA) connector. 2. Press the buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table for a complete list of all the options available for the monitor. 3.
  • Page 24 Input Color Format Allows you to set the color format. Mode Selection Allows you to set the display mode to Graphics or Video. If your computer is connected to your monitor, choose Graphics. If a DVD, STB, or VCR is connected to your monitor, choose Video. Preset Modes VGA input Standard...
  • Page 25 Back Press the button to go back to or exit the main menu. Display Settings Wide Mode Adjusts the image ratio as 4:3 or full screen. NOTE: Wide Mode adjustment is not required at maximum preset resolution 1920 x 1080. Horizontal Position Use the buttons to adjust image left and right.
  • Page 26 Language Language option to set the OSD display to one of 6 languages (English, Espanol, Francais, Deutsch, Simplified Chinese, Japanese). Menu Transparency Allows you to adjust the OSD background from opaque to transparent. Menu Timer OSD Hold Time: Sets the amount of time the OSD will remain active after the last time you pressed a button. Use the buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
  • Page 27 OSD Warning Messages When the monitor does not support a particular resolution mode you will see the following message : This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor.
  • Page 28 Using the Dell Soundbar (Optional) The Dell Soundbar is a stereo two channel system mountable on Dell flat panel displays. The Soundbar has a capacitive touch front control panel, a white LED for power indication, and two audio headset jacks.
  • Page 29: Solving Problems

    Back to Contents Page Solving Problems Dell™ ST2420L/ST2421L monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product-Specific Problems Troubleshooting the Dell™ Soundbar (Optional) CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.
  • Page 30: Common Problems

    Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1.
  • Page 31 Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode. Check for bent or broken pins in the video cable connector. Restart the computer in the safe mode. Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps. Contact Dell immediately.
  • Page 32: Product-Specific Problems

    The picture does not fill the height Due to the non-standard formats of DVDs, the monitor may not show the full screen pictures. screen. or width of the screen. Troubleshooting the Dell™ Soundbar (Optional) COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS...
  • Page 33 Turn the volume up. Clean and reseat the audio line-in plug. Test the Soundbar using another audio source (i.e., portable CD player). Distorted Sound Computer's sound card is used as Clear any obstructions between the Soundbar and the user. the audio source. Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
  • Page 34: Contacting Dell

    Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 35: Setting Up Your Monitor

    If you do not see 1920x1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided directions: 1: If you have a Dell™ desktop or a Dell™ portable computer with internet access. 2: If you have a non Dell™ desktop, portable computer, or graphics card.
  • Page 36: If You Have A Dell™ Desktop Or A Dell™ Portable Computer With Internet Access

    2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920x1080 again. NOTE: If you are unable to set the resolution to 1920x1080 , please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.
  • Page 37: If You Have A Non Dell™ Desktop, Portable Computer, Or Graphics Card

    Back to Contents Page Setting Up Your Monitor Dell™ ST2420L/ST2421L monitor If you have a non Dell™ desktop, portable computer, or graphics card In Windows XP: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced.

This manual is also suitable for:

St2421l

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