Dell E2014T User Manual page 40

Common What You
Symptoms Experience
Brightness Picture too dim • Auto Adjust using OSD.
Problems or too bright
Screen not
Geometric
centered
Distortion
correctly
Horizontal/ Screen has one
Vertical Lines or more lines
Screen is
Synchronization
scrambled or
Problems
appears torn
Monitor
Intermittent
malfunctions
Problems
on and off
Picture missing
Missing Color
color
40 Troubleshooting

Possible Solutions
• Reset the monitor to factory settings.
• Adjust brightness and contrast using
the OSDD.
• Reset the monitor to factory settings.
• Auto Adjust using OSD.
• Adjust horizontal and vertical positions using
OSD.
• Reset the monitor to factory settings.
• Perform Auto Adjust using OSD.
• Adjust Phase and Pixel Clock using OSD.
• Perform monitor self-test and determine if the
lines appear in the self-test mode.
• Check for bent or broken pins on the
display cable and the ports.
• Run the built-in diagnostics.
• Reset the monitor to factory settings.
• Perform Auto Adjust using OSD.
• Adjust Phase and Pixel Clock using OSD.
• Perform monitor self-test check to determine
if the problem appears in self-test mode.
• Check for bent or broken pins on the
display cable and the ports.
• Restart the computer in safe mode.
• Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test to determine if the
intermittent problem occurs in self-test mode.
• Perform monitor self-test.
• Make sure the display cable connecting
the monitor to the computer is connected
properly and is secure.
• Check for bent or broken pins on the
display cable and the ports.