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On-Q 364711-01 Owner's Manual

Home wireless access point
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WIRELESS ACCESS POINT

OWNER'S MANUAL
1307734 REV.O
Innovations in Home Living.
301 Fulling Mill Road, Suite G
©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved.
Middletown, PA 17057
www.onqhome.com
(800)-321-2343
Page i
(P/N 364711-01)

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  • Page 1: Wireless Access Point

    WIRELESS ACCESS POINT (P/N 364711-01) OWNER’S MANUAL 1307734 REV.O 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com Innovations in Home Living. (800)-321-2343 Page i...
  • Page 2 Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the WA840G, the Motorola device incorporated into the On-Q Home Wireless Access Point, complies with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device.
  • Page 3 AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges. A Data Surge Conditioning Unit is also available from On-Q Home (364598-01) to help protect the Ethernet connection from the POE to the WAP.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS I. Introduction II. Product Overview A. Features B. Components Included C. Replacement Parts D. Detailed Physical Description III. Installation A. “Rough-In” Steps B. “Trim-Out” Steps IV. Initial Configuration Steps A. Configuring a Network Interface Card to talk to a WAP B.

  • Page 5: Introduction

    • Mirrors, especially silver-coated, negatively affect transmission performance. Your On-Q WAP is powered over the single CAT5e cable that connects it to the service provider using a technology called Power Over Ethernet (POE). A power supply inserts power onto the CAT5e cable through an inserter module, and then this power is extracted for use at the WAP location.

  • Page 6: Product Overview

    Compatibility with both 802.11g and 802.11b standards • Wireless security using WPA, 802.1X Authentication, and Advanced Encryption Standard (AES) • Wireless Distribution System (WDS) mode supporting peer-to-peer communication with other On-Q WAP units • Firmware upgrades available to stay current with latest specification B.

  • Page 7: Detailed Physical Description

    NOTE: Refer to the Section IV Initial Configuration Steps for re-configuring the WAP. Antenna Connection – Cable connects to the On-Q WAP antenna used for wireless connections. NOTE: When initially removed from the box, a stub antenna will be connected to this connector. For better coverage, it should be removed and replaced by the On-Q WAP antenna cable.
  • Page 8 3. WAP Assembly Status Indications Figure 3 shows the WAP Assembly status indicators, which are visible from directly below when the WAP cover is properly installed: WiFi Power Figure 3 4. Status Indicators Detailed Description: Power Indicator Green The device is powered on and operating normally. Blinking Green Firmware update is in progress.

  • Page 9: Installation

    A. “Rough-in” steps: 1. A single CAT5e should be run in the walls from the location in the home where the On-Q Home Wireless Access Point (WAP) will be installed to the location where the POE Inserter Module will be located (leave extra cable at both ends).

  • Page 10: Trim-Out" Steps

    On-Q Home CAT5 Cable Stripper (P/N 363292-01) and the On-Q Home EZ RJ45 Crimp Tool (P/N 364555-01). 3. The On-Q Home Wireless Access Point (WAP) is shipped with an attached stub antenna. For better coverage in the typical residential installation, remove the stub antenna and connect the coaxial cable from the included On-Q Home antenna (see Figure 7).
  • Page 11 4. Next, connect the EZ RJ45 terminated CAT5e cable to the WAP Assembly. Figure 8 5. To physically install the WAP Assembly, push the unit through the mounting ring until the Mounting Ring Clasps snap into place (see Figure 8). 6.
  • Page 12 8. A supplied CAT5e patch cable is then connected from the input RJ-45 jack of the Power over Ethernet Module to one of the LAN ports on the On-Q Home or third party Router, or directly to a Broadband Modem.

  • Page 13: Initial Configuration Steps

    IV. Initial Configuration Steps The On-Q Home WAP is typically configured in one of two ways; (1) From a portable PC connected through the “Data In” port of the POE Inserter Module in the enclosure which is then connected through its “Data/Power Out” port to a CAT5e cable to the WAP, or (2) From a PC in one of the rooms of the house, connected through an outlet in the room to the enclosure where it is patched to the “Data In”...

  • Page 14: Configuring A Network Interface Card To Talk To A Wap

    Configuring a Windows XP Ethernet Network Interface Card to talk to the WAP This section includes information on configuring computers with the Windows XP operating system (differences for 98SE, ME and 2000 will be sited). NOTE: This configuration assumes you have retained the default interface for Windows XP. If you are running the .Classic.
  • Page 15 Figure 13 6. Ensure the box next to Internet Protocol (TCP/IP) is selected (see Figure 13). 7. Click to highlight Internet Protocol (TCP/IP) and click the Properties button to go to the Internet Protocol (TCP/IP) Properties screen. (For Windows 98SE or ME, from the Network Window’s configuration tab, select the TCP/IP line the for the appropriate Ethernet adapter and Click Properties.

  • Page 16: Logging On To The Wap

    8. Click on “Use the following IP Address:” so that the circle is filled (see Figure 14). 9. Enter 192.168.40.10 into the IP Address field. 10. Enter 255.255.255.0 into the Subnet Mask field. 11. Click OK twice to exit and save your settings. (For Windows 98SE, ME, or 2000 you will have to restart the computer to save these settings).

  • Page 17: Wireless Security Setup

    4. Click the Log In button to enter the WAP’s Configuration Utility. C. Wireless Security Setup Follow these procedures to setup the correct security protocols for your WAP. 1. Select Control Panel > Device Security (see Figure 17). Figure 17 2.
  • Page 18 9. Navigate to Wireless > Security (see Figure 19). Figure 19 10. Select WPA-PSK from the drop down list of ESS Authentication. 11. Select AES from the drop down list of Encryption Status. NOTE: The Extended Service Set (ESS) Authentication selection and Encryption Status selection determine how secure your WAP will be.

  • Page 19: Configuring The Wap To Work With A Router

    D. Configuring the WAP to work with a Router If you are connected to the Internet through a Router, you will want to change the IP Address of the WAP to also be a member of the Router’s subnetwork. This will allow you to access the WAP at a future date, if you need to re-configure its security or login settings.
  • Page 20 Figure 21 5. Click the Properties button to go to the Local Area Connection Properties screen. (Step 6 is not applicable for Windows 98SE or ME) Figure 22 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com Innovations in Home Living.
  • Page 21 6. Ensure the box next to Internet Protocol (TCP/IP) is selected (see Figure 22). NOTE: Although this series of steps is used to re-configure the PC from direct WAP configuration back to its previous use as a DHCP controlled PC on the Router network, they can also be used to configure the WAP Network Interface Card for DHCP control by selecting the WAP NIC at the top of this screen.

  • Page 22: Configuration Utility Details

    V. Configuration Utility Details You can use the information in this section to modify the On-Q Wireless Access Point (WAP) settings. For example you can customize features for your home network, change settings such as your user name or password, view the status of the network, and more.

  • Page 23: Wireless Settings

    NOTE: This Configuration Utility uses Javascript. Your web browser’s Javascript needs to be enabled. Below the two major sections are three other selections, (Help, Restart and Logout). Click on the appropriate command to execute the associated action. Help If assistance is required in using the WAP, click Help. Restart To restart your session with the Configuration Utility, click Restart.

  • Page 24: Security Settings

    Wireless MAC Address - Displays the MAC address of the unit. 2. Security Settings This screen (see Figure 27) enables wireless security settings. Some fields activate other options. Refer to the descriptions for details. Figure 27 To access the screen, click Wireless > Security. Click APPLY to save your settings or CANCEL to cancel changes.
  • Page 25 NOTE: None, WEP64, and WEP128 are available only when Open System or Pre-Shared KEY (PSK) is selected. TKIP and AES are available only when WPA and WPA-PSK are selected. The options are: None - No security WEP64 (Wired Equivalent Privacy 64-bit strength) - (provides 4 Keys) WEP128 (Wired Equivalent Privacy 128-bit strength) - (provides 2 Keys) TKIP (Temporal Key Integrity Protocol) - changes the temporal key often (provides 1 Key) AES (Advanced Encryption Standard) - (provides 1 Key)
  • Page 26 Key Content (Key 1, Key 2, Key 3 and Key 4) - There are up to four fields available (Key 1-Key 4) that can be filled. The Key Content format is selected in the Password Input Format field. For the key content, the phrase is auto-generated by the password entered in the Pass Phrase field. For non-Motorola clients, you will use these Keys (and not Pass Phrase) when using WEP for security.

  • Page 27: Site Monitor

    3. Site Monitor This screen (see Figure 28) displays information about Wireless Access Points (WAPs) and stations, and their associated information: Station Association List - Identifies only those stations that are connected to your WAP. Site Survey - Reveals information about other WAPs in the area. Figure 28 To access the screen, click Wireless >...

  • Page 28: Advanced Settings

    4. Advanced Settings This screen (see Figure 29) enables you to turn on and off your wireless network and adjust wireless parameters. Generally, the settings here should remain at their default values. Figure 29 To access screen, click Wireless > Advanced. Click APPLY to save your settings or CANCEL to cancel changes.

  • Page 29: Control Panel

    Basic Rate Set - The WAP broadcasts different transmission rates so clients know which transmission rate to use to join the network. The default is Default. The options are: 1 to 2 Mbps - The slowest speed available. Default - Ensures compatibility with 802.11b or 802.11g devices All - Ensures compatibility with all devices.

  • Page 30: Device Security

    b. Connection Mode - The WAP supports two connection modes: Cable Modem (DHCP) Static Assigned Select the appropriate connection method for your ISP (Internet Service Provider). Based on which connection type you select, different areas are grayed out (become inaccessible), leaving you only the appropriate fields to fill in.

  • Page 31: Firmware Update

    Listed on this screen is the current version of the Model Number, Serial Number, and Firmware Number; enabling you to verify that you are running the most current version. Access the On-Q Home website at www.onqhome.com for the latest firmware.
  • Page 32 To backup your settings: Click BACKUP. b. From the pop up window, choose the destination for the file. Enter a descriptive file name. To restore your settings: d. Locate the Configuration file on your computer by entering the path to the file or click Browse and navigate to it.

  • Page 33: Troubleshooting

    VI. Troubleshooting This section will detail possible solutions to common problems that might occur in using the On-Q Wireless Access Point (WAP). Contact Information If you are unable to locate a solution here, please access our website at www.onqhome.com for the latest information.
  • Page 34 Figure 23 When the WAP has been removed from the mounting ring, the following connections can be verified (see Figure 24): Figure 24 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.com Innovations in Home Living.
  • Page 35 NOTE: Refer to the Section IV Initial Configuration Steps for re-configuring the WAP. Antenna Connection – Cable connects to the On-Q WAP antenna used for wireless connections. NOTE: When initially removed from the box, a stub antenna will be connected to this connector. For better coverage, it should be removed and replaced by the On-Q WAP antenna cable.
  • Page 36 Then install the center cover, making sure the tabs in the cover line up with the holes on the WAP Assembly. This will insure that the light pipes from the status lights on the WAP are properly aligned (see Figure 26). Figure 26 1.

  • Page 37: Software Situations

    Figure 31 NOTE: The plug on the left is RJ-45; the plug on the right is RJ-11. Use only RJ-45. d. Ensure that your Ethernet adapter is enabled. Check the System Tray at the bottom right of your display to see an icon that looks like a monitor. You can click on this to see the status of your Ethernet adaptor.
  • Page 38 If you receive a reply (It might look something like this: Reply from 216.109.125.72.), then your connection to the Internet is alive and well. You can verify the ISP’s IP address at the Gateway IP field on the Control Panel > Network Access screen. If you do NOT receive a reply, try from a different computer to verify that the first PC is not the cause of the problem.

  • Page 39: Glossary

    VII. Glossary Access Point (AP) A device that provides wireless LAN connectivity to wireless clients (stations). Adapter A device or card that connects a computer, printer, or other peripheral device to the network or to some other device. A wireless adapter connects a computer to the wireless LAN. Address translation See NAT.
  • Page 40 Customer Premise Equipment: typically computers, printers, etc, that are connected to the gateway at the subscriber location. CPE can be provided by the subscriber or the cable service provider. Also called a client. Crossover Cable A crossover cable is a cable that is used to interconnect two computers by "crossing over" (reversing) their respective pin contacts.
  • Page 41 An Extended Service Set (ESS) is a set of two or more BSSs that form a single subnetwork. See also BSS. Ethernet The most widely used LAN type, also known as IEEE 802.3. The most common Ethernet networks are 10Base-T, which provide transmission speeds up to 10 Mbps, usually over unshielded, twisted-pair wire terminated with RJ-45 connectors.
  • Page 42 IEEE The Institute of Electrical and Electronics Engineers, Inc. (http://www.ieee.org) is an organization that produces standards, technical papers, and symposiums for the electrical and electronic industries and is accredited by ANSI. 802.11b and 802.11g are examples of standards they have produced. Internet A worldwide collection of interconnected networks using TCP/IP.
  • Page 43 Network Address Translation is an Internet standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic. NAT provides some security because the IP addresses of LAN computers are invisible on the Internet.
  • Page 44 Protocol A formal set of rules and conventions for exchanging data. Different computer types (for example PC, UNIX, or mainframe) can communicate if they support common protocols. Public IP Address The IP address assigned to the router or WAP by the service provider. A public IP address is visible to devices on the Internet.
  • Page 45 Subscriber A user who accesses television, data, or other services from a service provider. Subnet Mask A methodology that determines what the router will examine for the destination of an IP address. A router delivers packets using the network address. Switch On an Ethernet network, a switch filters frames based on the MAC address, in a manner similar to a bridge.
  • Page 46 A virtual private network is a private network that uses ‘‘virtual’’ connections (tunnels) routed over a public network (usually the Internet) to provide a secure and fast connection; usually to users working remotely at home or in small branch offices. A VPN connection provides security and performance similar to a dedicated link (for example, a leased line), but at much lower cost.

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