Table of Contents
Advertisement
malfunctions, the color and sequence of the lights identify the problem.
Light Pattern
Problem Description
The computer is in a normal "off"
condition or a possible pre-BIOS
failure has occurred.
A possible processor failure has
occurred.
Memory modules are detected,
but a memory failure has
occurred.
A possible graphics card failure
has occurred.
A possible floppy or hard drive
failure has occurred.
A possible USB failure has
occurred.
No memory modules are
detected.
Memory modules are detected,
but a memory configuration or
compatibility error exists.
A possible expansion card failure
has occurred.
Another failure has occurred.
The computer is in a normal
operating condition after POST.
Suggested Resolution
Plug the computer into a working electrical outlet and press the power button.
Contact Dell (see your Owner's Manual).
If you have two or more memory modules installed, remove the modules, reinstall one module
l
(see your Owner's Manual), and then restart the computer. If the computer starts normally,
reinstall an additional module. Continue until you have identified a faulty module or reinstalled all
modules without error.
If available, install properly working memory of the same type into your computer (see your
l
Owner's Manual).
If the problem persists, contact Dell (see your Owner's Manual).
l
If the computer has a graphics card, remove the card, reinstall it (see your Owner's Manual), and
l
then restart the computer.
If the problem still exists, install a graphics card that you know works and restart the computer.
l
If the problem persists or the computer has integrated graphics, contact Dell (see your Owner's
l
Manual).
Reseat all power and data cables and restart the computer.
Reinstall all USB devices, check cable connections, and then restart the computer.
If you have two or more memory modules installed, remove the modules, reinstall one module
l
(see your Owner's Manual), and then restart the computer. If the computer starts normally,
reinstall an additional module. Continue until you have identified a faulty module or reinstalled all
modules without error.
If available, install properly working memory of the same type into your computer (see your
l
Owner's Manual).
If the problem persists, contact Dell (see your Owner's Manual).
l
Ensure that no special memory module/memory connector placement requirements exist (see
l
your Owner's Manual).
Verify that the memory modules that you are installing are compatible with your computer (see
l
your Owner's Manual).
If the problem persists, contact Dell (see your Owner's Manual).
l
1. Determine if a conflict exists by removing a card (not a graphics card) (see your Owner's Manual)
and restarting the computer.
2. If the problem persists, reinstall the card that you removed, remove a different card, and then
restart the computer.
3. Repeat this process for each card. If the computer starts normally, troubleshoot the last card
removed from the computer for resource conflicts (see your Owner's Manual).
4. If the problem persists, contact Dell (see your Owner's Manual).
Ensure that the cables are properly connected to the
l
drive, and DVD drive (see your Owner's Manual).
If there is an error message on your screen identifying a problem with a device (such as the
l
floppy drive or hard drive), check the device to make sure it is functioning properly.
The operating system is attempting to boot from a device (such as the floppy drive or hard
l
drive); check
system setup
for the devices installed on your computer.
If the problem persists, contact Dell (see your Owner's Manual).
l
None.
system board
(see your Owner's Manual) to make sure the boot sequence is correct
from the hard drive, CD
Advertisement
Table of Contents
