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Every owner deserves Star treatment.
From the moment you first lay eyes on the Mercedes-Benz of your dreams, to miles down the road, you're more than a customer.
You're part of a family who values your well-being and your time. You're driving automotive history, carrying its rich heritage into
tomorrow with innovations that don't yet exist in any other car. And you're taking a journey that aims to be not merely enjoyable
but truly memorable. Of all the treasures one might find behind the Three-Pointed Star, none means more to us than the driver.
Prepare to be fascinated.
Expect to be well‑supported.
The experience of driving a new
Our 24‑hour Customer Assistance
Mercedes‑Benz begins before
Center is always here for you at
you get behind the wheel. Pay
1-800-FOR-MERCEDES. And a
a visit to MBUSA.com to learn
library of owner tools are waiting
about the full line of models, as
for you at MBUSA.com: Watch
well as the innovative thinking
helpful how‑to videos to get the
and unmatched heritage behind
most from your car's features.
every one. The Mercedes‑Benz
Download a digital copy of your
USA apps for the iPad
®
bring
Operator's Manual — or in most
you useful tools and enlightening
models, access it from your car
videos, all free from the Apple
on the in‑dash COMAND screen.
iTunes
®
Store. And be sure to
Manage your Mercedes‑Benz
check out the MBUSA YouTube
Financial Services account and
channel, like us on Facebook,
enjoy many features of mbrace
and follow us on Twitter. You'll
via our smartphone apps. To get
find our social media addresses
even more from your ownership
on this brochure's back cover.
experience, join Owners Online.
Meet your car at its birthplace.
Travel in style across the U.S.
When you buy a new Mercedes‑
With the Mercedes‑Benz Hotel
Benz (select models only), why
Program, you can enjoy exclusive
not savor your first drive in its
benefits and the opportunity to
natural habitat? Take delivery in
experience a variety of available
Germany through the original
Mercedes ‑Benz vehicles while
manufacturer‑sponsored tourist
staying at participating luxury
delivery program, and you'll
hotels and resorts. Benefits may
receive significant savings
25
and
include room upgrades (when
other benefits — along with the
available) and Mercedes ‑Benz
unforgettable experience of a
courtesy shuttles, with many
European vacation with your
properties offering a selection
own new Mercedes‑Benz. You
of the latest Mercedes ‑Benz
can even opt for an exciting and
models to drive. Availability may
scenic Black Forest–Alps Rally
vary and restrictions may apply,
Package. Visit MBUSA.com/edp
so please visit Owners Online at
to learn more about European
MBUSA.com/owners to learn
Delivery and available models.
more about the Hotel Program.
Plan on being delighted.
Beyond the reassuring coverage
of the 4‑year/50,000‑mile New
Vehicle Limited Warranty,
your
24
authorized Mercedes‑Benz dealer
is prepared to outperform your
expectations. From well‑informed
sales professionals to service
technicians who are continually
re‑certified, you'll encounter
people who appreciate not just
your business but the value of
your time. We call it My Service,
and you'll feel it in everything
from the personalized attention
®
to the free in‑dealer WiFi. Top ‑
notch service starts and ends
with how we take care of you.
Sharpen your driving skills.
An open invitation to enthusiasts
from the AMG Driving Academy:
The capabilities of AMG vehicles
are waiting to meet — and raise —
your own on some of the most
legendary racetracks in the U.S.
Whether you're an AMG owner
or a fan, you'll push your abilities
to the limit in a selection of
AMG models, with the guidance
of professional instructors. And
to help young drivers develop
their skills and confidence, the
Mercedes‑Benz Driving Academy
offers a unique coaching approach.
Visit AMGacademy.com and
MB-drivingacademy.com.
Count on help at any time.
Even the most well‑ engineered
car can suffer a flat tire, a dead
battery or an empty fuel tank.
That's why you can rely on the
original manufacturer‑sponsored
Roadside Assistance Program to
come to your rescue. It's still the
only such service that doesn't
expire, as long as you take your
vehicle to the dealer for service
once every 18 months.
22
At any
time of day or night, every day of
the year, our expert technicians
and dedicated support vehicles
are on call for you. Just pick up
your phone, or press the mbrace
Wrench button
in your vehicle.
11
Touch history, or take it home.
No automaker has a deeper, or
more enthralling, heritage than
the inventor of the car itself. The
Mercedes‑Benz Classic Center
in Irvine, CA, lets you experience
some of the illustrious highlights
for yourself. In addition to the
meticulous restoration of classic
Mercedes‑Benz automobiles,
the center offers an unparalleled
selection of genuine parts for
many vintage models, as well as
expert appraisals. They can even
host a special event for your car
club or other group. Learn more
at MBUSA.com/classic or call
1‑866‑MB ‑CLASSIC.
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