BEFORE YOU CALL
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
CONCERN
AUTOMATIC ICE MAKER
Ice maker is not mak-
ing any ice.
Ice maker is not mak-
ing enough ice.
Ice maker will not stop
making ice.
Ice cubes are freezing
together.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
Drawers are difficult to
move.
28
POTENTIAL CAUSE
•
Ice maker power switch is Off.
•
Ice maker has small cube
caught in mechanism.
•
Saddle valve on cold water
pipe is clogged or restricted by
foreign material.
•
Ice maker is producing less ice
than you expect.
•
Check to see if water dispenser
is dispensing slower than normal.
•
Ice maker wire signal arm is
being held down by some item
in the freezer.
•
Ice cubes are not being used
frequently enough.
•
Ice cubes are hollow (partially
frozen cubes with water inside).
•
Freezer control is set too warm.
•
Door was closed too hard, caus-
ing other door to open slightly.
•
Refrigerator is not level. It
rocks on the floor when moved
slightly.
•
Refrigerator is touching a wall
or cabinet.
•
Food is touching shelf on top of
drawer.
•
Track that drawers slide on is
dirty.
COMMON SOLUTION
•
Turn power switch to On ("I") position.
•
Remove small cube from ice maker. The ice and water filter
cartridge may be clogged. Replace filter cartridge.
•
Turn off household water line valve. Remove valve. Ensure
that valve is not a self-piercing saddle valve. Clean valve.
Replace valve if necessary.
•
The ice maker produces approximately four (4) pounds of
ice every 24 hours depending on usage conditions.
•
If it is, replace the ice and water filter cartridge.
•
Move item and release wire signal arm. Remove any ice
cubes that are frozen together over the wire signal arm.
•
Remove ice container and discard ice from container. Ice
maker will produce fresh supply.
•
The ice and water filter cartridge may be clogged. Replace
filter cartridge.
•
Set freezer control to colder setting. Allow 24 hours for
temperature to stabilize.
•
Close both doors gently.
•
Ensure floor is level and solid, and can adequately support
the refrigerator. Contact a carpenter to correct a sagging or
sloping floor.
•
Ensure floor is level and solid, and can adequately support
the refrigerator. Contact a carpenter to correct a sagging or
sloping floor.
•
Remove top layer of items in drawer.
•
Ensure drawer is properly installed on track.
Clean drawer, rollers, and track. See Care & Cleaning.
•
Visit our web site at
www.frigidaire.com.