Service Information - X2 Digital Wireless Systems XDR95 User Manual

SERVICE INFORMATION

Refer All Servicing to X2
We believe that the XDR-95 is one of the most reliable wireless systems that can be made using current technology, and should
provide years of trouble-free use. However, should problems occur, DO NOT attempt to service the unit yourself. Service on
this product should only be performed by X2. THERE ARE NO USER SERVICEABLE PARTS INSIDE.
Obtaining Repair Service
Prior to contacting our service department, please take a moment to check over all of your connections, and make certain that
you've read this owners manual. Your X2 dealer may also be able to provide you with additional support. If the problem
persists, call X2 at (916) 779-1040 and request the customer service department. Talk your situation over with one of our
technicians; if necessary, you will be given a return authorization (RA) number and instructions on how to return the unit. All
units must be shipped prepaid. COD shipments will not be accepted. For prompt service, indicate the RA number on the
shipping label. Tape a note on top of the unit describing the problem. Include your name and phone number where X2 can
contact you if necessary. Also, please include instructions on where you would like the system to be returned. X2 will pay for
2nd-day shipping back to you on any repair covered under the terms of this warranty.
Service Address for customers in the USA:
X2 Digital Wireless Systems
4630 Beloit Drive, Suite 20
Sacramento, CA 95838
(916) 779-1040
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